BANK SUPERVISION DIVISION MICROFINANCE SECTOR REPORT FOR QUARTER ENDED 30 SEPTEMBER 2018

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BANK SUPERVISION DIVISION MICROFINANCE SECTOR REPORT FOR QUARTER ENDED 30 SEPTEMBER 2018 NOVEMBER 2018

Table of Contents 1. EXECUTIVE SUMMARY... 3 2. ARCHITECTURE OF THE MICROFINANCE SECTOR... 4 3. PERFORMANCE OF THE MICROFINANCE SECTOR... 4 4. COMPLIANCE WITH REGULATORY REQUIREMENTS... 15 2 2

1. EXECUTIVE SUMMARY 1.1. Over the nine (9) months ended 30 September 2018, the microfinance sector continued to reinforce its importance in the financial inclusion agenda through provision of financial services to the unbanked and marginalised sections of the population. 1.2. Over the review period, deposit-taking microfinance institutions (DTMFIs) made significant inroads with respect to deposit mobilisation with the subsector registering a 36.81% increase in deposits over the quarter from $15.35 million as at 30 June 2018, to $21.00 million as at 30 September 2018. 1.3. The sector s total loan portfolio as at 30 September 2018 was $351.39 million representing an 18.11% increase from $297.52 million as at 30 June 2018. The total sector loans accounted for 75.80% of the sector s total assets of $463.56 million as at 30 September 2018. 1.4. The microfinance sector, however, registered a deterioration in asset quality as reflected by the PaR 30 days of 15.51% as at 30 September 2018, up from 10.15% as at 30 June 2018. 1.5. The deterioration in the portfolio quality impacted negatively on the sector s profitability, with the sector recording a net profit of $9.98 million for period ended 30 September 2018, which represented a 31.69% decline over the year from $14.61 million for the period ended 30 September 2017. 1.6. The sector registered a decline in the average Operational Self-Sufficiency (OSS) 1 over the review period, from 123.95% as at 30 September 2017, to 114.45% as at 30 September 2018. The decline in the OSS ratio was attributed to an upsurge in operational costs on the back of general price increase for both services and products, including overheads such as rentals. The OSS remains 1 The OSS is defined as the ratio of an MFI's operating revenues to it operating expenses including the financial costs and impairment losses on loans. 3 3

sustainable at above 100% level. 2. ARCHITECTURE OF THE MICROFINANCE SECTOR 2.1. The microfinance sector had 200 registered microfinanciers as at 30 September 2018, up from 196 institutions as at 30 June 2018. The architecture of the microfinance sector as at 30 September 2018 is indicated in the table below. Table 1: Architecture of the Microfinance Sector Type of Institution 30 June 2018 30 September 2018 Credit-only Microfinance Institutions 190 194 Deposit-taking Microfinance Institutions 6 6 Total 196 200 2.2. One deposit-taking microfinance institution, EmpowerBank Limited, was authorized to commence deposit-taking microfinance business on 5 July 2018, bring the total number of operating deposit-taking microfinance institutions (DTMFIs) to six (6). 3. PERFORMANCE OF THE MICROFINANCE SECTOR 3.1. The microfinance sector continued on a growth trajectory during the period under review. Positive growth was recorded in loan portfolio size, equity funding, deposit mobilisation and outreach. A summary of the key performance indicators is shown in Table 2 below. 4 4

Table 2: Key Performance Indicators, September 2017 to September 2018 Indicator Sept -17 Mar-18 June-18 Sept-18 Number of Licensed Institutions 189 190 196 200 Total Loans (US$m) 238.60 272.95 297.52 351.39 Total Assets (US$m) 341.17 360.46 412.29 463.56 Total Equity (US$m) 135.66 142.94 138.15 187.87 Net Profit (US$m) 14.61 9.08 13.67 9.98 Average Operational Self-Sufficiency (OSS) 140.19% 142.92% 154.76% 114.45% Total Deposits (DTMFIs) (US$m) 5.65 11.84 15.35 21.00 Number of Savings Accounts (DTMFIs) 2,848 8,668 10,196 24,386 Portfolio at Risk (PaR>30 days) 7.68 9.55% 10.15% 15.51% Number of Active Loan Clients 254,094 282,024 276,660 288,858 Number of Outstanding Loans 295,547 296,544 297,843 323,129 Number of Branches 681 676 660 781 Microfinance Outreach 3.2. The sector registered an increase of 18.33% in the number of branches from 660 as at 30 June 2018, to 781 branches as at 30 September 2018. The increase was attributed to new branches that were opened during the quarter under review as well as a number of newly licensed microfinance institutions during the same period. 3.3. A total of eleven (11) institutions had more than 20 branches each, while one deposit-taking institution had over 3,600 microfinance access points as the microfinance institutions endeavor to increase access to finance through agency banking. 3.4. Active clients increased marginally by 4.41% from 276,660 active clients as at 30 June 2018 to 288,858 as at 30 September 2018. 5 5

3.5. The trend in the number of active clients and female borrowers over the past seven (7) years is shown in Figure 1 below. Figure 1: Growth of Active & Female Clients number of female clients number of total clients 500,000 450,000 400,000 350,000 290,552 323,286 276,660 288,858 300,000 250,000 200,000 150,000 100,000 50,000-205,282 205,940 150,188 153,980 96,769 128,337 115,690 107,566 67,536 71,811 54,622 31,453 31-Dec-12 31-Dec-13 31-Dec-14 31-Dec-15 31-Dec-16 31-Dec-17 30-Jun-18 30-Sep-18 3.6. The number of women borrowers increased by 43.15% over the quarter from 107,566 as at 30 June 2018, to 153,980 as at 30 September 2018, as more women accessed empowerment facilities earmarked for women entrepreneurs such as the Women Empowerment Facility. The women borrowers accounted for 53.31% of the total active clients of the microfinance industry as at 30 September 2018. Deposit Mobilization 3.7. The deposit-taking microfinance institutions sub-sector continued to make significant inroads in terms of deposit mobilization, with the sub-sector registering a 36.81% increase in total deposits over the review period from $15.35 million as at 30 June 2018, to $21.00 million as at 30 September 2018. 6 6

3.8. The sub-sector also registered a 139.17% increase in the number of savings accounts from 10,196 as at 30 June 2018, to 24,386 as at 30 September 2018. 3.9. Both the level of deposits and number of accounts are envisaged to increase as the deposit-taking microfinance institutions implement strategies to scale up their operations. Capital & Funding 3.10. The microfinance sector registered a 35.99% increase in aggregate equity over the review period from $138.15 million as at 30 June 2018, to $187.87 million as at 30 September 2018. 3.11. The growth in the aggregate industry equity was largely attributed to capital from in the newly licensed credit-only microfinance institutions including capitalisation of two (2) deposit-taking microfinance institutions which commenced operations during the same quarter. 3.12. However, the sector s equity was under threat from the declining profitability on the back of increased portfolio at risk and high operational costs. Capital and Funding for Credit-Only Microfinance Institutions 3.13. As at 30 September 2018, the credit-only microfinance subsector recorded an aggregate capital of $126.04 million representing a 28.77% increase from $97.88 million as at 30 June 2018. The increase in aggregate equity was largely attributed to increased capital from newly licensed microfinance institutions during the same quarter as well as the profitability registered during the same period. 3.14. A total of nine (9) credit-only microfinance institutions were non-compliant with the minimum capital requirements of $20,000 for credit-only microfinance 7 7

institutions. The institutions are instituting measures to bolster their capital levels and ensure compliance with the minimum capital requirements including injection of additional capital and containment of operational costs. 3.15. As at 30 September 2018 a total of 110 credit-only microfinance institutions were already meeting the minimum capital requirements of $50,000, which become effective in 2020. 3.16. While the majority of microfinance institutions are meeting the minimum capital requirement of $20,000, the sector continues to face challenges in terms of underwriting more meaningful business as the current minimum capital requirement does not provide for the creation of critical mass in terms of underwriting microfinance business to guarantee sustainability of the sector. Capital and Funding for Deposit-Taking Microfinance Institutions 3.17. The DTMFI sub-sector registered a 55% increase in aggregate core capital from $40.25 million as at 30 June 2018, to $62.22 million as at 30 September 2018. 3.18. Five (5) out of the six (6) operating DTMFIs were compliant with the minimum capital requirement for DTMFIs of $5 million with four (4) of the institutions having surpassed the $7.5 million capital requirement, effective 2020. 3.19. One deposit-taking microfinance institution was not compliant with the minimum capital requirement of $5 million for DTMFIs. The institution s capital continues to be eroded by persistent losses occasioned by high operating expenses against a low revenue base. Empowerment Facilities 3.20. The uptake of production and empowerment facilities increased by 3.58% from $238.30 million as at 30 June 2018 to $246.84 million as at 31 October 2018. 8 8

3.21. Access to financial resources under the empowerment facilities by targeted beneficiaries is expected to have significant impact on the livelihood of the low income and the marginalized communities. 3.22. The table below shows utilization levels for the production and empowerment facilities. Total Utilisation as at 31 Oct 18 Facility Utilization Loan Facility ($) Limit ($) Level % Business Linkages 11.36m 10m 113.63 Export Finance 75.25m 70m 107.49 Educational Loan 1.39m 50m 2.78 Horticulture Promotion 4.57m 10m 45.66 FPR Gold Support 108.70m 150m 72.47 Women Empowerment 2.92m 15m 19.50 Tobacco Facility (TIMB) 24.27m 70m 34.67 Construction Finance - 50m - Soya Beans Facility 15.64m 21.51m 72.74 Persons With Disability 23,500 5m 0.47 Microfinance Revolving Fund 1.0m 10m 10.00 Youth Empowerment 0.33m 10m 3.35 Tourism Facility 0.03m 15m 0.20 Total 246.84m 501.51m 49.25 3.23. A number of micro, small and medium enterprises including smallholder farmers, have benefitted from the empowerment facilities. The funds have also contributed significantly to the development of various value chains particularly 9 9

in agriculture, mining, manufacturing and tourism. Lending and Portfolio Quality 3.24. The microfinance industry registered an increase of 18.11% in total loans over the quarter from $297.52 million as at 30 June 2018, to $351.39 million as at 30 September 2018, on the back of increased demand for micro-credit from both emerging micro and small enterprises as well as individuals. 3.25. The sector s total loans of $351.39 million accounted for 8.76% of total banking sector loans of $4,01 billion as at 30 September 2018. 3.26. The microfinance industry remained highly concentrated as few institutions continued to dominate the industry. The top 20 microfinance institutions with total loans of $297.87 million accounted for 84.77% of the total industry loans as at 30 September 2018. 3.27. Total loans for the DTMFI subsector of $79.26 million accounted for 22.56% of the total microfinance sector loans of $351.39 million as at 30 September 2018. One DTMFI with a loan book of $42.95 million commanded a market share of 54.19% of the total deposit-taking microfinance institutions total loans of $79.26 million. 3.28. The industry, however, registered a deterioration in portfolio quality over the quarter and the year with portfolio-at-risk ( 30 days) (PaR) ratio of 15.51% as at 30 September 2018, up from 10.15% as at 30 June 2018, and 6.46% as at 30 September 2017, against the international benchmark of 5%. The trend in the total sector loans and portfolio quality is indicated in the figure below. 10 10

$400.00 $350.00 $300.00 $250.00 $200.00 $150.00 $100.00 $50.00 $0.00 Figure 2: Microfinance Industry Trends in Total Loans & PaR Ratio 16.03% $164.20 $156.99 11.28% 10.72% $187.16 $206.28 8.34% $254.04 7.34% $272.95 9.55% $297.52 10.15% 2013 2014 2015 2016 2017 Mar-18 Jun-18 Sep-18 18.00% $351.39 16.00% 15.51% 14.00% 12.00% 10.00% 8.00% 6.00% 4.00% 2.00% 0.00% Total Loans ($M) Benchmark PaR (5%) PaR (%) 3.29. The deterioration in the asset quality for the microfinance sector continue to be driven by increased incidences of over-indebtedness and multi-borrowing among microfinance borrowers against declining disposal income, as the majority of microfinance institutions target the same segment of salaried employees. 3.30. Portfolio at risk in the DTMFIs subsector improved during the quarter. As at 30 September 2018 the average PaR ratio (PaR 30) for the DTMFI subsector was 10.70% compared to 16.54% as at 30 June 2018. Distribution of Loans 3.31. The loans to the productive sector of $251.17 million as at 30 September 2018, accounted for 71.48% of the total sector loans of $351.39 million, down from 76.17% as at 30 June 2018. 3.32. In an effort to encourage the microfinance sector to diversify and introduce innovative products, the Reserve Bank with support from the World Bank Group 11 11

held a Training Workshop on Agricultural Value Chain Financing from 15 to 17 October 2018. The main objective of the training workshop was to demystify value chain finance as a financial product and encourage the sector to consider the numerous opportunities to fund the productive sector through value-chain financing products, particularly in the agricultural sector. 3.33. The figure below shows the trend in the distribution of loans from 2014 to September 2018. Fig. 3: Microfinance Industry - Distribution of Loans 80.00% 70.00% 60.00% 50.00% 40.00% 30.00% 20.00% 10.00% 0.00% 73.39% 76.17% 66.98% 71.48% 53.30% 54.24% 54.18% 46.70% 45.76% 45.82% 26.61% 33.02% 23.83% 28.52% 10.09% 12.41% 8.97% 1.40% 2.32% 2.35% 5.00% 1.41% 2.21% 2.28% 0.40% 0.83% 0.01% 0.97% Dec 14 Dec 15 Dec 16 Dec 17 Mar 18 June 18 Sep-18 Consumptive Productive Education Health 3.34. Loans for educational purposes improved over the quarter to 12.41% of the total industry portfolio of $351.39 million, from 8.79% as at 30 June 2018. However, lending for health purposes remained subdued, at below 1% of the total microfinance sector loans of $351.39 million. 3.35. The number of women accessing finance through microfinance institutions increased by 42.33% from 107,566 as at 30 June 2018 to 153,094 representing 53% of total number of active borrowers as at 30 September 2018. While the number of female borrowers increased by 42.33% over the quarter, the value of loans to female borrowers declined from $80.74 million (27.14% of total sector loans) as at 30 June 2018 to $76.07 million which accounted for 21.65% of the 12 12

total industry loan of $351.39 million as at 30 September 2018. Profitability 3.36. The microfinance industry registered a 31.69% decline in net profit over the year from $14.61 million for period ended 30 September 2017, to $9.98 million for the period ended 30 September 2018. The decline in profitability is largely attributed to significant losses recorded by three deposit-taking microfinance institutions whose aggregate losses of $3.98 million accounted for 59.40% of the total sector losses of $6.7 million for the nine months ended 30 September 2018. A total of 37 microfinanciers, including three (3) DTMFIs posted losses for period ended 30 September 2018. The losses are largely emanating from high operational cost structures on the backdrop of a challenging macroeconomic environment. 3.37. The average operational self-sufficiency ratio (OSS) deteriorated to 114.45% as at 30 September 2018, down from 123.95% as at 30 September 2017. The OSS ratio of 114.45% was above the break-even point of 100%, indicating that the industry is still operationally sustainable. 3.38. The trend in the profitability of the microfinance sector is indicated in Figure 4. 13 13

40.00% 35.00% 30.00% 25.00% 20.00% 15.00% 10.00% 5.00% 0.00% Figure 4: Microfinance Sector- Trends in Profitability, 2014-2018 34.26% $30.00 32.33% $25.00 $24.84 $22.04 $19.31 $20.00 $14.61 $13.98 $12.88 $15.00 13.89% 11.87% 8.60% 11.12% $9.98 $9.07 $10.00 12.32% 12.25% $6.08 3.68% 8.10% $5.00 5.48% 5.25% 9.70% 0.83% 5.92% 3.96% 2.83% 2.63% $0.00 2014 2015 Dec-16 Mar-17 Sep-17 Dec-17 Mar-18 Jun-18 Sep-18 Net Profit ($M) ROA ROE 3.39. During the year ended 30 September 2018 the return on assets (ROA) for the industry marginally decreased to 5.25%% from 5.92% for period ended September 2017. The sector registered a marginal improvement in the return on equity (ROE) ratio from 11.12% for period ended 30 September 2017, to 12.32% for period ended 30 September 2018. Credit-Only Microfinance Institutions 3.40. For the nine-months ended 30 September 2018, the credit-only microfinance institutions were considered operationally sustainable with an average OSS ratio of 114.80%, which represents a 7.91 percentage-point decline from an OSS ratio of 123.95% for the corresponding period in 2017. Top 20 credit-only microfinance institutions recorded an average OSS ratio of 125.69% for the review period compared to 140.19% in the comparative period in 2017. 3.41. A total of 34 credit-only microfinance institutions recorded losses during the quarter ended 30 September 2018 compared to a total of 23 institutions that recorded losses for the corresponding period in 2017. The losses were largely 14 14

due to operational inefficiencies and high levels of provisions for nonperforming loans in some institutions. Deposit-taking Microfinance Institutions 3.42. The DTMFI subsector recorded an aggregate net profit of $0.94 million for the nine months ended 30 September 2018 up from $0.66 million recorded in September 2017. A total of three (3) institutions out of the six (6) operating DTMFIs posted losses during the quarter. 3.43. Losses posted by two (2) of the three (3) DTMFIs, which commenced operations in the quarter ended 30 June 2018, were largely attributed to start-up costs. The DTMFI subsector s average OSS ratio of 100.13% as at 30 September 2018 was a deterioration from 127.60% as at 30 September 2017. The decline in the operational self-sufficiency ratio is in line with the decline in the sector s aggregate profitability. 3.44. As at 30 September 2018, the DTMFIs subsector registered an improvement in ROA from 2.40% for period ended 30 September 2017 to 6.23% for period ended 30 September 2018. The subsector s ROE marginally declined over the same period from 5.93% for period ended 30 September 2017 to 5.18% for period ended 30 September 2018. 4. COMPLIANCE WITH REGULATORY REQUIREMENTS 5.1 A significant improvement in compliance with regulatory requirements was noted within the microfinance sector during the period under review as the Reserve Bank continued to engage the microfinance sector through training workshops and other related fora in an effort to inculcate a culture of compliance. 5.2 Adherence to the Core Client Protection Principles and the introduction of Social 15 15

Performance Management in the microfinance sector is expected to play a significant role in building a culture of compliance within the sector. Late Submission of MFI Returns 5.3 As at 30 September 2018, two (2) credit-only microfinance institutions were penalized for the non-submissions of quarterly MFI returns. Failure to Renew Microfinance Licensing 5.4 Two (2) moneylending institutions failed to renew their moneylending operating licences as at 30 September 2018, citing the challenging operating environment. The institutions were directed to cease all moneylending business. Compliance with Core Client Protection Principles 5.5 As at 30 September 2018, the microfinance sector recorded six (6) complaints during the period under review, which was a marginal increase from four (4) complaints received during the quarter ended 30 June 2018. The complaints related to unauthorized deductions of funds through the Salary Service Bureau, disposal of collateral without a court order, and high interest rate charges by microfinance institutions. END OF REPORT 16 16