RENTAL CONDITIONS CAMPERVAN NORTH AMERICA

RENTAL CONDITIONS CAMPERVAN NORTH AMERICA Let op: onze voorwaarden zijn in het Engels geschreven. Dit voorkomt vertalingsfouten en misverstanden. Camper rental includes: 100 free miles per day, Additional Miles will be charged per mile plus local tax (if applicable), unless additional mileage packages are purchased. minimum 3 day rental (in high season its 8 days) member of the 1% for the planet Camper rate is exclusive of: Rates exclude one-way fees and other optional extras (see full list at the bottom of this document). All rates and conditions are subject to change as required and without prior notification. Campervan North America camper types: Edelweiss: smallest in the fleet, suitable for 2 persons, comes with a flashlight, first aid kit, dining table. Treasure Chaser: Seats 5, sleeps 2. To gain extra sleeping places, rent a tent! Comes with a flashlight, first aid kit, hand broom+dustpan, fire extinguisher, refrigerator, stove/furnace, sink. Bunkhouse: Sleeps 4, ideal camper for touring through the parks. Comes with a flashlight, first aid kit, hand broom+dustpan, dining table. Two4theroad: compact camper car with shower and toilet. Comes with a flashlight, first aid kit, hand broom+dustpan, fire extinguisher, refrigerator, stove/furnace, sink, bathroom/shower. Clanhauler: suitable for a family of 5, Fully equipped Mercedes Sprinter van. Administration fee, taxes/deposit/credit card Campervan North America only accepts Visa and MasterCard. The bond cannot be paid with a pre-paid credit card. Campervan North America requires a security deposit of $750.00. Additional deposits may be required for special events e.g. 'Burning Man' or Alaska trips. Security Deposit is due before pick-up. Credit Card holder must be present at the time of campervan pick-up. Drop-off charges and/or damages will be charged to the credit card. Campervan North America has up to 5 days to refund the security deposit. Cancellations 60 calendar days or more prior to rental date: $85 plus any applicable one-way fee 30-59 calendar days prior to rental: 20% of rental contract plus any applicable one-way fee

15-29 calendar days prior to rental: 50% of rental contract plus any applicable one-way fee 0-14 calendar days prior to rental: 100% of rental contract plus any applicable one-way fee Standard Liability There is a US $2,000.00 deductible for all Accidental Damages. Deductible applies per accident or damage and not per rental. Collision Damage Waiver: The CDW (Collision Damage Waiver) can be purchased from Campervan North America. This runs $12 per day on the Edelweiss, and $24 per day on the Treasure Chaser and Bunkhouse, Two4theroad and Clanhauler. This allows you to be insured under our policy, and has reduces your liability from our deductible of $2,000.00 to $500.00 in case of damage and also is required for us to assume the risk on your rental. What this does not give you much coverage for is liability, as our policy only does the state limits, which are very small. (Compulsory without proof of insurance) Supplemental Liability Insurance (Optional): Campervan North America rental policy provides the Renter with state minimum liability coverage. Liability is coverage for damage the Renter does to a third person or a third person s property (i.e. if Renter is at fault in the accident, this pays for the damaged person and/or property). If Renter hits someone they may be liable for any damage exceeding the state minimum limits. If they significantly injure someone or something the coverage may not be adequate. In states like CA, it is US$15,000 bodily injury per person/us$30,000 bodily injury per amount over US$15,000. For US$14.95/day the Renter can purchase Supplemental Liability Insurance (SLI), which raises their liability from the state minimum limits to up to US$1,000,000 bodily injury liability and up to US$50,000 property damage liability. SLI is excess coverage, which means it provides coverage beyond your underlying liability coverage. If towing liability is not provided by the Renter s policy, SLI will not replace this coverage. Purchase SLI at www.mbasli.com. To purchase this, you will need Campervan North America s account number which is: 501120 MBA Insurance, Inc. 8383 E Evans Road Scottsdale, Arizona 85260 Phone: (480) 946-1066 Fax: (480) 946-0288 Exchange Rate / Currency Variations All credit card transactions are conducted in US dollars. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. Campervan North America does not accept any liability for variances up or down. Refunds by credit card can take up to 21 working days depending on the renter s Financial Institution. Driver requirements A current and full motor vehicle driver s license is required. If the driver s license is not in the English language then an international driver s license is also recommended. A valid driver s license is required for each Authorized Driver at the time of pick-up. Only Authorized Drivers are permitted to drive the Vehicle. The Authorized Driver s minimum age for the Two4theRoad, Clanhauler, Treasure

Chaser and Bunkhouse is 25. The Authorized Driver s minimum age for the Edelweiss is 21. The Authorized Driver s maximum age for all Vehicles is 79. Renter Responsibilities While Operating the Campervan Gasoline/Diesel, Oil, and Waste Tanks: The cost of propane, gasoline or diesel, and oil are not included and Campervan North America does not assume responsibility for estimates of consumption. All vehicles are delivered with full tanks and the Renter is expected to return the campervan with full tanks or will be charged for the refueling plus a service fee. This will be the cost of the fuel plus a $30.00 service fee. Grey water and black water tanks not emptied will result in a $100 fee per tank. Maintenance: The Renter is responsible for checking engine oil and coolant levels at each refueling as well as reporting mechanical failures immediately. Coolant refills and authorized repairs will be reimbursed upon return of the campervan and presentation of all receipts (see Mechanical Breakdown). It is the driver's responsibility to operate the campervan in a safe manner and to exercise all caution possible. Also, on vehicles that require DEF fluid, Campervan North America will have it full on your departure, but you are responsible for filling it if need be. This is only going to be necessary on very long trips over 5,000 miles. The DEF fluid does not have to be refilled by the Renter upon the campervan s return. Mechanical Breakdown/Repairs: For repairs exceeding $50.00 call Campervan North America. We will research and rectify the situation as quickly as possible. Non-authorized repairs exceeding $50.00 will not be reimbursed. Receipts must be presented to Campervan North America for reimbursement. Renter will be held responsible for mechanical damage due to negligence in operation and/or maintenance. Renters are required to cooperate fully with Campervan North America to remedy any problem. Defects on Radio/CD/DVD/GPS, generator, air conditioning, refrigerator, microwave, cruise control, etc. are not considered to be mechanical breakdowns and excluded from refunds. In the Event of an Accident: Campervan North America must be notified as soon as possible. A full-written report along with the other party's name, address, phone number, insurance information and driver's license number on the supplied accident report form will be required upon return of the campervan. Damage and accident scene pictures should be taken and provided if at all possible. The Renter must obtain a local police report as provided by the attending police officer investigating the accident. All documents relating to the accident must include a police report number or identifying number. Insurance coverage may be void if the above instructions are not followed. Parking/Traffic Violations: It is the Renter s responsibility to report and pay for all parking/traffic violations at check-in. Failing to report these violations at drop-off will cause a charge of an administrative fee of up to $100.00 plus the fine (including all late charges) to the Renter s credit card. Any toll road charges not paid for will result in a $15.00 per incident service fee. Branch Locations:

Seattle, Orlando Las Vegas, Denver and Bozeman. One-ways One-way rentals are available subject to the minimum rental periods (for prices, please contact Worldwide Campers). Transfers We do not provide airport pickup. Time permitting, we will provide shuttles to designated hotels and return transportation to a designated hotel. Pick up / drop-off information: Pick-up time is 2:30 PM to 6 PM on the rental date. Earlier pick up may be possible but only at our discretion. Drop-off: You must return the Vehicle to our rental office or other location we specify by 10:30 AM on the date specified in this Agreement, and in the same condition that you received it, except for ordinary wear. If the Vehicle is returned after closing hours, you remain responsible for the safety of, and any damage to, the Vehicle until we inspect it upon our next opening for business. Charges for late Vehicle return or unauthorized extension of the rental period are any applicable rental charges plus $100 per hour or $800 per day. The regular rental rates apply only with proper authorization from us prior to a rental extension. You are advised to return the Vehicle with the interior cleaned, dishes cleaned, and holding tanks dumped to avoid any additional cleaning or dumping charges. Cleaning charges if the Vehicle is returned unclean shall be determined at our sole discretion. Booking Changes One free change per booking can be made up to 45 days prior to pick-up. $50 for any additional changes made thereafter (before the 45days prior to pick-up). Vehicle Changes Booking changes will not be allowed 45 days prior to the rental date. If for any reason the booked Vehicle should not be available, we reserve the right to substitute a higher-priced Vehicle at no additional cost. If this is not possible and we must place you in a lower-priced Vehicle, the price of the lower-priced Vehicle goes into effect and you have the right to get a full refund. Refunds will not be given in the following instances: (a) the Vehicle is returned prior to the contracted drop-off date, (b) prepaid miles are unused, (c) you arrive late or fail to pick up the Vehicle. Pets and animals Pets are allowed in our Vehicles but you will incur an additional cleaning fee. The additional cleaning fee is $90 for the Two4theRoad, Clanhauler, Treasure Chaser and Bunkhouse, and $45 for the Edelweiss. Smoking Smoking is prohibited in all Vehicles. You are responsible for all extra charges acquired to return the Vehicle to its normal, odorless condition with a minimum charge of $250. Travel Restrictions Travel is not permitted outside of the United States and Canada. We must be notified at the time of reservation if traveling within Alaska, Yukon, Northwest Twrritories or Canada.

Travel into Mexico is not permitted. There is no insurance coverage in Mexico. Travel into Death Valley is permitted. However in the summer you do so at your own risk. Driving Areas,Responsibility for Damage or Loss Driving is allowed on all maintained roads, including gravel roads where smooth and well maintained. You are, however, responsible for all damage to, or loss or theft of, the Vehicle, including but not limited to accidents, breakdowns, tank damage, and/or flat tires, which includes the cost of repair, or the actual cash retail value of the Vehicle on the date of the loss if the Vehicle is not repairable or if we elect not to repair the Vehicle, plus loss of use, diminished value of the Vehicle caused by damage to it or repair of it, and our administrative expenses incurred processing the claim, whether or not you are at fault. Winterization Vehicles may be winterized between November 1st and March 31st (this period may be longer depending upon the location and weather conditions). It is not possible to use the water and waste systems during this time or when outside temperatures are below 32 F (0 C).