TOWN OF GREENWICH Annual Department Operational Plan (FY ) Planning and Zoning (171)/Land Use(174)/Zoning Enforcement (161)

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TOWN OF GREENWICH Annual Department Operational Plan (FY 2012 2013) 1. Department Planning and Zoning. 2. Divisions Planning and Zoning (171)/Land Use(174)/Zoning Enforcement (161) 3. Department Mission Statement The Planning and Zoning department provides staff support to the Planning and Zoning Commission in carrying out the Commission s responsibilities as defined in Special Act #469 of the Laws of 1951, Chapter 124 of the Connecticut General Statutes and the relevant provision of the Town Charter. The Department also handles zoning and subdivision applications, provides planning and zoning services to the public and works with other town departments on land use issues. The Planning and Zoning Board of Appeals is an administrative agency which acts in a quasi-judicial capacity, whose powers and duties are set forth in the Town Building Zone Regulations. These regulations authorize the Board to hear and decide appeals for (1) variances from the provisions of the regulations, (2) special exceptions for certain uses specified in the regulations, and (3) overriding an order or decision of the Zoning Enforcement Officer. Also, the Greenwich Municipal Code provides that decisions of the Planning and Zoning Commission involving subdivisions may be appealed to the Board. The Zoning Enforcement Officer is staff to the Board of Appeals, but is appointed by the Planning and Zoning Commission per State Statutes. Zoning Enforcement Officer per the State Statutes is charged with enforcement of the town s Zoning Regulations and addressing zoning violations when they occur thru legal action. Department Key Services 1 The P&Z Commission s general responsibilities include the preparation and periodic updating (every 10 years)of a long-range Plan of Conservation and Development which requires the RTM approval (Mandated by Town Charter and CT. State Statutes) 2 Prepare and amend zoning regulations and regulations for the subdivision of land. (Mandated by Town Charter and CT. State Statutes) 3 Review Zoning applications, Municipal Improvements and Subdivision applications. (Mandated by Town Charter and CT. State Statutes) 4 Prepare and maintain the official copy of zoning and subdivision regulations, and the official Town zoning map.(mandated by Town Charter and Ct. State Statutes)

5 Department is responsible for assignment of all street addresses in town and coordinates this activity with the Post Office and Emergency Services.(Mandated by Town Ordinance) 6 In carrying out these general responsibilities the staff to the Commission coordinates with the following agencies: the Architectural Review Committee, the Historic District Commission, the Conservation Commission, the Inland Wetlands and Watercourse Agency, the Departments of Public Works and Parks and Recreation, the Health Department, the Fire Department and the State DEP and SWRPA.(Mandatory and Essential) 7 The Department staff provides applicants, the public and the Commission with timely reviews and staff reports of site plan and subdivision projects while insuring that all applications reviewed comply with both the Town s Building Zone and Subdivision Regulations, Town Charter and Code, and State Statues in an open and informed public review process. (Essential) 8 Monitor progress with the goals and objectives of the plan; The Department provides the public and other town departments with information and assistance in implementing the programs, projects, and goals of the Plan of Conservation and Development and Open Space Plans. (Essential) 9 Develop long term neighborhood planning studies to address issues and problems identified town wide and within neighborhoods. (Nice) 10 Maintenance of Dept. Web site for Public Outreach and to inform residents on upcoming meetings. items on the agenda, proposed new regulations and planning studies (Nice) 5. Department Goals for Fiscal 12-13 Complete the Cos Cob Neighborhood Plan with a consultant and meetings with P&Z and Cos Cob organizations and residents as recommended by the 2009 POCD. Begin to study the WB zone regulations to address the 3 Waterfront Business Zones for the Byram, Cos Cob WB zone and Steamboat Road as recommended in the 2009 POCD. Complete study of the R-6 zone to develop new regulations and divide up the R-6 zone into three or more R-6 areas. Begin reviewing and revamping the Subdivision Regulations Work with DPW to update the 1954 Excavation and Fill Ordinance and present to the RTM for adoption. Work with DPW, IWWCA and Conservation to revise the zoning regulations for Soil and Erosion Control Begin to develop new Regulations to address drainage and flooding issues working with DPW as needed to comply with Phase II for Stormwater Best Management Practices required by DEP and EPA as recommended in the 2009 POCD

5A. Goals - Service Delivery Projects to be a) Completed, b) Continued, c) Planned, or d) Proposed during Fiscal 12-13: a) Service Delivery Projects to be Completed FY 12-13 (List in priority order. For each project note): 1- Goal: Complete study of the R-6 zone to develop new regulations and divide up the R-6 zone into three or more R-6 areas Strategy: Review past staff and consultant study of the R-6 zone and update data for residential properties in all R-6 areas. Develop proposed regulations for R6-1, R6-2, R6-3 zones; Hold public hearings on these proposed amendments for adoption Time Frame; Start data update by July 2012 and review Consultant study of 2006; hold public information meeting by Sept. 2012; develop new regulations for each of the R-6 zones by November 2012; Adopt before end of FY12-13. Risk to Time Frame; Greatest Obstacle to completing this project; opposition by R6 property owners and filing a court appeal against the adopted regulations. Performance Measurement: Adoption of new regulations for new R6 zones by June 2013. a) Service Delivery Projects to be Completed FY 12-13 (List in priority order. For each project note): 2- Goal : Continue and complete the Cos Cob Neighborhood Plan with Consultant and Cos Cob organizations and residents Strategy: Meetings with key leaders of Cos Cob(RTM, etc) have started in FY11-12; outline of existing conditions and issues completed; Developing RFP for consultant ; selection to be done in last half of FY11-12 ; Consultant meets with P&Z and residents., business leaders and others in Cos Cob and develops draft document by December 2012. Time frame Consultant to be selected by April 2012; Meetings with residents and community leaders April thru Sept. Draft document completed December 2012; Risk to time frame - Greatest obstacle(s) to completing this project Cost of Consultants and having insufficient funds; disagreement by the Cos Cob community on final plan; No official adoption by the Cos Cob community of the new Neighborhood Plan before end of FY2012-13 Performance Measures & Frequency Adoption by the Cos Cob community and P&Z by March 2013.

c) Service Delivery Projects to be Planned (List in priority order. For each project note): NEW ZONING AND SUBDIVISION AMENDMENTS 1-Goal Update the Zoning Regulations for Soil and Erosion Controls; Update Subdivision Regulations; Draft new regulations as needed to comply with Phase II for Stormwater Best Management Practices required by DEP and EPA. Strategy Have P&Z Commission members and staff review Subdivision regulations; Hire Consultant to work with Commission on review of existing and proposed new Subdivision regulations- hold public information meetings on draft regs. Work with DPW Engineering, IWWCA, Conservation, departments to develop new draft regulations on Soil Erosion Controls and Best Management Practices. Time frame Anticipate year long process to begin in summer 2012 and be completed by end of FY12-13. Start review of existing regulations in summer 2012 with P&Z Commission members; Hire Consultant by January 2013. Meet with DPW, IWWCA and Conservation staff in summer 2012 to begin draft of Soil and Erosion control regs; Hold public information meeting on Soil Erosion control regulations in October 2012 Risk to Time Frame Monies available for consultant to work on Subdivison regulation changes; Assumes that Commission members agree among themselves on what changes need to be made; Assumes cooperation and coordination with input from staffs of DPW, Conservation, and Inland Wetlands and Watercourses Agency as well as Agency members. Also assumes full compliment of staff and priority work item for Planning and Zoning and DPW Engineering. Performance Measures & Frequency By end of December 2012, draft regs for Soil and erosion controls will be finalized and public hearings held for adoption; Review of Subdivision regulations by staff and Commission completed by Dec. 2012 and draft of new amendments begins Jan-June 2012. c) Service Delivery Projects to be Planned (List in priority order. For each project note): 2- Goal: Work with DPW to update the 1954 Excavation and Fill Ordinance and present to the RTM for adoption

Strategy- P&Z Work with Commissioner of Public Works and DPW staff in reviewing the existing Ordinance; P&Z and DPW develop proposed changes; review with Law Dept those proposed changes; P&Z Commission formally adopt proposed changes; Coordinate with other agencies such as Wetlands, Conservation, Committees of the RTM such as Land Use etc. Time Frame Begin July 2012 working with DPW; have internal inter-dept. meetings beginning in November 2012 to review draft language. Begin review with Law dept in January 2013; hold meetings for public information thru P&Z in spring 2013. Continued to RTM of Sept 2013. Risk to Time Frame and Obstacles Assumes cooperation and coordination with input from staffs of DPW, Conservation, and Inland Wetlands and Watercourses Agency as well as Agency members. Also assumes full compliment of staff and priority work item for Planning and Zoning and DPW Engineering. Performance Measures Draft language developed by Dec. 2012. Public information meeting in April/May 2013. 5B. Goals - Special Projects to be (a) Completed, b) Continued, c) Planned or d) Proposed during Fiscal 12-13: a) Special Projects to be Completed FY 12-13 (List in priority order. For each project note): None reported b) Special Projects to be continued in FY 12-13 (List in priority order. For each project note): None reported c) Special Projects to be Planned (List in priority order. For each project note): None reported d) Special Projects to be Proposed (List in priority order. For each project note): None reported 5C Goals - Capital Projects to be (a Completed, b) Continued, c) Planned or d) Proposed during Fiscal 12-13: None reported

b) Capital Projects to be Continued FY 11-12 (List in priority order. For each project note): BYRAM: POCKET PARK ON SOUTH WATER STREET PUMP STATION This is really a DPW project; however the project is listed in the 2009 POCD as an action item. CAPITAL IMPROVEMENT PROJECT: Continuation from prior CIP years. Implement the Byram Comprehensive Plan s recommendations for construction of the new pocket park at the Sewer Pump station site on South Water Street, which includes plantings, sidewalk, and new lighting for 2009-2010. This assumes adequate funding for 2011-12 in the CIP for this project as well as the relocation by DPW of the Town s trucks and materials from this site to another location. Risk to time frame is realistic cost estimates for work, adequate funding in the 2011-12 in the CIP budget, and relocation of Town vehicles and materials from site. In addition, there may be other costs for expansion and redevelopment of the sewer pump station on that site that would require a re-design of the pocket park. While this project has been listed in the CIP for past few years, the re-design may cause delays in the timetable and lack of funds in 2012-13 could further delay the project. 6- Department Accomplishments FY 2010-11 1-Department handled a total application load of 976 items this is a 77% increase over FY2009-10.; The Commission reviewed 303 or 31 % of all applications and staff reviewed 69% of all submissions to the Planning and Zoning office. The Commission held a total of forty (40) meetings. 2-Revenues of $285,516 represented a 36% increase over last fiscal year and it is the highest in P&Z history. This is due to the increase in fees and number of applications 3- The Commission approved 36 new zoning This was the largest number of zoning regulations approved in any one year by the Commission. 4--Staff conducted counter service to over 3,034 walk in customers which is a 5% increase over last fiscal year when there were 2892 and a 100% increase from the 1,500 people in FY 2008-09 that were serviced at the public counter as walk-ins who logged in for professional planner inquiries. 5- A major highlight of this past fiscal year was the merging of the Zoning Enforcement Officer and Zoning Enforcement staff with the Planning and Zoning Department. This merger also created a new Zoning Permit application process and fees which has generated considerable amount of additional revenue for the town as well as creating better coordination between P&Z and Building Dept. This ensures that Commission conditions on site plans and subdivisions are enforced and made part of any permit or CO on a property.

6- All P&Z staff has been trained and are utilizing the Cityview software program for P&Z permit applications and tracking of completion of applications. 7- Installation of the Zoning module for the Zoning Enforcement division staff was completed and all zoning staff was trained and are utilizing this software for Zoning Permits and Board of Appeals applications. 8- The Director of Planning and Zoning an some Commission members has been actively involved and attended meetings of several 6 POCD Committees created by the First Selectman. P&Z staff has also been providing input and data support to these committees on Housing, Downtown, Transportation and Parking, Town Properties and Plan Implementation Committee. The Town Planner has also been involved in the Open Space Plan Update committee work. 9- Staff completed a study for creating guidelines for Outdoor Dining facilities in coordination with the Police, Fire, Health, Building, Zoning Enforcement, DPW Engineering and Highway depts. This study is being utilized in reviewing restaurant applications for outdoor dining facilities. 7-. Performance Measurements 1. Percentage of employee performance reviews completed. This performance measurement is mandatory for all departments. All five professional planners (LIUNA) have had their performance reviews within the past year. Two GMEA positions (Administrative Assistant and Land Use Technician) have also been reviewed and the two part-time administrative positions have not yet been reviewed, but will be at the end of December 2011 since one of the part time staff will be completing her 6 month period. Of particular importance, the Planner 1 and Planner 2 staff have just obtained this month their AICP certification as professional planners by passing the nation wide test. That was a goal for each of them in this years performance review and they have achieved it. 2. Number of applications processed 968 (a record number for the Dept.); average time between date of submission and routing of plans to five different departments is usually no more than five working days dependent upon number of applications submitted in any one week. 3. Review of site development plans, multifamily projects, rezoning applications, special use permits, land use applications, etc. within a targeted time frame; Commission and staff activities: average time between submission date and hearing date by the Planning and Zoning Commission is 30-60 days, depending upon complexity and type of application, State statutes and Town Charter statutory time limits, legal notice requirements and number of applications in office at one time: a) Legal ads to be posted in weekly newspaper two times before meetings for public hearing items. b) Need to send to SWRPA and DEP for their review requires a minimum of 30 days before meeting. c) Meeting state statutory deadlines for zoning applications. d) Number of applications carried over from prior meetings that must be legally heard and closed. e) Number of applications received within any given month.

4. Target time for Commission review and decision is based on State Statutes and Town Charter. 70 % of applications reviewed by the Commission are decided the same night as the public meeting, provided there is no need to continue the item for added information. 20% of applications are opened, heard and continued, need more information or revised plans to be submitted to other departments for their review and approval, prior to the Commission s decision. 10% of applications are decided at the next Commission meeting (2-3 weeks). 5. Target time for Staff Administrative review and signoffs on submitted plans, two to three weeks dependent upon the need for revised plans: 70% of plans require Engineering, Health, Fire or other department reviews and approvals before Planning and Zoning staff signs off. This requires a minimum of two plus weeks from date of routing of plans to receipt of comments from those departments. 30% of plans require staff site visits for Coastal, ARC approvals or other information submission by applicants to staff before sign-offs or approvals. 8. Other Key Department Issues: Operations New Activities In the FY 11-12 Operations Plan, we noted that the Zoning Enforcement and ZEO was now under the Planning and Zoning Dept. As a result of this inclusion, a new Zoning Permit process was instituted resulting in substantial new revenues for the town (Jan.-June 2011=$150,000.) (July 1, 2011- $ 125,000) Furthermore the Nuisance Ordinance is now being enforced by the Zoning Inspectors working with the Town Administrator and bi-weekly reports are submitted to the P&Z Commission, staff and Town Administrator updating the status of activities on violations of the Nuisance Ordinance. Similarly the ZEO is filing bi-weekly reports to P&Z on zoning violations. All P&Z staff has been trained and are utilizing the Cityview software program for P&Z permit applications and tracking of completion of applications. Installation of the Zoning module for the Zoning Enforcement division staff was completed and all zoning staff was trained and are utilizing this software for Zoning Permits and Board of Appeals applications.

OUTSTANDING ISSUES FOR OPERATIONS-NOT ADDRESSED 1-Office space redesign is needed to combine the Zoning and Land Use agencies;, hopefully this will come about and be part of the physical relocation of the Land Use agencies adjoining the DPW Building Department in the future, possibly in the budget cycle for 2012-13. DPW is reviewing the re-design of their own operations/functions and offices to accommodate the Land Use Agencies. 2- Scanning and Digitization of all Site plan and Subdivision files since 1960 s; Data Bank has provided us with an estimate of costs to scan all our microfilmed site plan and subdivision files. Each image (8 ½ x 11 ) and map will cost 30 cents. Here is what they estimated.: 672,700 business sized images (11x17 or smaller 204,810 oversized images (over 11 x17) 67,270 jackets 17,920 multi-page documents 71,680 characters to index The process is to scan the microfilm images at 200dpi, as there is an extreme amount of border on many images, we'll crop those images to the image only, removing the unnecessary borders, index by four digit number, and upload to OnBase. All in cost (except shipping) is $ 0.30/image. Therefore, if we were to scan all our files up to the present, P&Z would need to have $264,000 to pay for the minimum of 877,510 images. It is obvious that this is an impossible figure, so Microfilming is still the least cost option and the only one acceptable to the Ct. Courts; Existing Operations Improvements Goal: to Scan and Digitize all new applications beginning January -February 2012; Scanning equipment is expected to arrive this month (December) in our office and scanning of new applications beginning in January or February 2012 and become ongoing. Goal: To achieve a quicker turnaround time on any one of the above existing activities and reviews will require: More complete and accurate plans submitted by the engineers and architects to meet the checklist requirements from DPW Engineering and Planning and Zoning. Present submissions; i.e. architectural and engineering submissions, do not meet town and state standards (applicant s responsibility). More time for staff to review plans, address public questions, and do planning studies.

Fewer applications or better spacing out of applications (legally cannot control the timing or sequence of submission of applications). Communication with other departments. Is good, but could be better. It is anticipated that with City View software, fewer problems and quicker solutions may develop. Right now the response time from various departments on routed applications varies from a few days to a few weeks to the day of the meeting itself. DPW Senior Civil Engineer and Planning and Zoning part-time Engineer have developed a process to have the Planning and Zoning Part time Engineer perform the first cut review of applications per DPW Engineering standards for drainage and design. This process has helped the applicants to submit revised plans if necessary to Planning and Zoning before they are routed to DPW Senior Engineer for his final review and comments. Planning and Zoning Engineer then works with DPW Engineering Department in providing recommendations and reviews of submitted plans.

9. Department Table of Organization Department Table of Organization Planning and Zoning Organizational Chart 2012 2013 Land Use Planning and Zoning Commission 171 Director Planning and Zoning/Zoning Enforcement Coordinator/Town Planner Shared Land Use Staff 174 Deputy Director Planning and Zoning/Assistant Town Planner Senior Planner Planner II Applications Coordinator (FT) Account Clerk II (FT) Administrative Staff Assistant I (PT) Planner I Engineer (PT) Land Use Technician Administrative Assistant (2) Administrative Staff Assistant II (PT) ZEO Zoning Enforcement Officer Zoning Inspectors (2) Full Time (1) Part Time (2) Administrative Staff Assistant II (PT)

10. Actual /Proposed - Summary Personnel Staffing Actual Personnel Staffing In fiscal year 2009-2010 the 174 account was re-structured with 3 positions remaining within the combined 174 account. Assigned to the 171 Account (Planning and Zoning only) are the five professional planners, the part-time Engineer, the Administrative Assistant, and the Land Use Technician, plus two permanent part-time Administrative Staff Assistants II. Positions left in the 174 account are the Receptionist (Administrative Staff Assistant I), the Applications Coordinator, and the Account Clerk. These staff in the 174 account serves all three agencies, Planning and Zoning, Conservation, and Inland Wetlands. Re-Assignment of Zoning Staff (161 account) to Planning and Zoning Department As of November 2010, there has been a re-assignment of the Zoning Division from Department of Public Works to the Planning and Zoning Department. There has not been any physical relocation of the Zoning staff to the Planning and Zoning offices due to insufficient space in the Land Use office areas. The Zoning Enforcement Officer, two fulltime and one part-time Zoning Inspectors, and two part-time Administrative Staff Assistant II s are now under the Planning and Zoning Department for budgetary and legal authority. This transition was in keeping with Connecticut State Statutes which requires the ZEO to be under the authority of the Planning and Zoning Commission. A new ZEO was appointed on September 7 2011. Proposed Staff changes; administrative staff changes: There are no vacancies in personnel at this time in Planning and Zoning. A new ZEO was appointed in September 2011. The second full time Zoning Inspector position is about to be filled this month as is the second part time administrative staff ASA II. 10. Authorized/Proposed Number of Positions( 161,171,174 accounts) Fiscal Year Number of Full Time Employees 161,171,174 Number of Part Time Employees 171,161, 174 Number of Temporary Employees Total # of Annual Part Time & Temp Hours FY 08/09 7 5 19,240 FY 09/10 7 5 19,240 FY 10/11 11 6 0 7,800 FY 11/12 12 7 0 9,100 FY 12/13 Proposed 12 7 0 9,100

Summary Comments on Personnel Changes The change in the number of cumulative hours of the part time and temporary staffs combined 174, 161 and 171 in the 12-13 budget reflects the change from the FY 10-11 budget because Zoning Enforcement staff came under P&Z in November 2010. Furthermore one additional part time staff was added beginning in September 2011 for Zoning Enforcement 161. The hours shown in the FY 08-09 and 09-10 hours reflected the combined three land use agencies staffs (part time and temporary) which were separated in FY10-11. 11. Department Financial Summary A Expenses- PLANNING AND ZONING 171 account Fiscal Year Budget Actual FY 08/09 668,730 637,323 FY 09/10 822,130 709,565 FY 10/11 855,337 828,410 FY 11/12 861,172 XXXXXX FY 12/13 Proposed 881,496 XXXXXX A Summary Comment on Expenses The major increases in the FY12-13 budget over the FY11-12 are due to salary increases. A Expenses- ZONING ENFORCEMENT/BOARD OF APPEALS-161 account Fiscal Year Budget Actual FY 08/09 Not available Not available FY 09/10 Not available Not available FY 10/11 Not available 125,938 FY 11/12 368,918 XXXXXX FY 12/13 Proposed 402,409 XXXXXX A Summary Comment on Expenses

Zoning Enforcement only came under Planning and Zoning dept in November 2010 so there is no history of the budgets or actual expenses prior to that time.. This division was in the Building Dept budgets under DPW prior to November 2010. In addition there have been 2 new positions added (one part time and one full time) both reflected in the FY11-12 present budget. A Expenses- CONSOLIDATED LAND USE- 174 ACCOUNT Fiscal Year Budget Actual FY 08/09 602,707 545,211 FY 09/10 289,882 265,847 FY 10/11 301,627 296,235 FY 11/12 312,074 XXXXXX FY 12/13 Proposed 364,495 XXXXXX A Summary Comment on Expenses.The major increase between the FY 11-12 and FY12-13 is $40,000 for Wetlands microfilming and digitization project plus some increases in Westy s storage costs and three staff salaries B Revenues-PLANNING AND ZONING 171 ACCOUNT Fiscal Year Budget Actual FY 08/09 250,400 207,392 FY 09/10 210,950 209,565 FY 10/11 200,320 285,516 FY 11/12 245,250 XXXXXXX FY 12/13 Proposed 271,600 XXXXXXX B Summary Comment on Revenues It is anticipated that revenues will continue to increase this fiscal year due to an increase in applications and a 3% increase in application fees starting in January 2012.

B Revenues ZONING ENFORCEMENT/BOARD OF APPEALS 161 ACCOUNT Fiscal Year Budget Actual FY 08/09 33,250 24,524 FY 09/10 30,250 23,649 FY 10/11 30,250 150,882 FY 11/12 35,400 XXXXX FY 12/13 Proposed 343,000 XXXXX B Summary Comment on Revenues Beginning in January 2011, a new Zoning Permit Application process was initiated by the Zoning Enforcement Officer which has generated significant revenues as reflected in the $150,882 actual revenues to the town in FY10-11 compared to the projected revenue of $30,250. It is anticipated that FY 11-12 will also see a significant increase in revenues due to this new Zoning Permit application. Projected for FY11-12 is $329,283 in revenues and an increase of about $14,000 above that for FY12-12- which is a very conservative estimate.