The people you can trust when you really need them WHO WE ARE Whitelaw Loss Adjusters (WLA) is an established and reputed professional loss adjusting practice based in the Middle East. Independently owned the company was formed in 2007 by two of the most pre-eminent and highly qualified loss adjusting professionals in the region. Since its formation, the Company has grown to compete alongside international loss adjusting practices operating in the region. The company has built an unrivalled reputation in the industry through its continual drive and commitment to provide the highest possible standards of service to its clients. The Loss Adjusters of WLA have worked within the territory of the Middle East for many decades and are therefore familiar with all applicable standards, protocols and unique features of the Middle East Insurance Market. With a dynamic approach to claims handling, coupled with a passion to exceed the expectations of its clients, WLA are able to find answers to even the most complex claim scenarios. WHAT MAKES US DIFFERENT It is the diversity, quality and technical skills of our staff that make the difference. Because we attract highly technical claims we only employ the best qualified staff available. With Western, Arabic and Asian staff, each with their own technical expertise we are able to service local and international clients in equal measure. The working relationships our staff have built with our Principals are key to the high levels of service we provide. Apart from our Chartered Loss Adjusters we have qualified staff with long experience in areas as diverse as surveying, engineering, instrumentation, forensics, law and finance.
WHAT WE DO Major & Complex Loss Scenarios Whitelaw Chartered Loss Adjusters adopts a proactive approach to control and direct a claim s progress as against a reactive attitude which merely validates the damage and losses sustained in the final analysis. Close management of all business interruption losses by experts ensures the relationship between material damage and insured business losses is understood and taken cognizance of. Construction Construction-related losses are dealt with by qualified Engineers and Construction Surveyors. The volume of claims reduced following the 2008 crisis, but is now increasing with projects in the UAE and nearby Gulf States. We have extensive experience in the related sectors of Water, Electric and Sewerage infrastructure, and believe local knowledge and technical competence are essential for claims to be managed and mitigated rather than merely processed and paid. Engineering Engineering-related losses have always been a foundation of our adjusting practice. Our qualified personnel have dealt with cranes of all natures, power-generating equipment, heavy plant and machinery, be they accidentally damaged by external events, internal failure or unknown causes. In each case, appropriate experience is applied and the most cost-effective solution identified. Consideration is provided to an Insured, even where a Policy Liability may thereafter be deemed not to attach. Professional Indemnity In terms of claims, this class of business is relatively new and becoming more and more significant within the territory of the UAE and wider Gulf States. Sums at dispute are frequently significant and of both an insured and uninsured nature. Such scenarios call for great skill in order to ensure that the position of both Insurer and Insured is protected within the particular legal framework of the Middle East. Jewellers Block, Fine Art & Specie Cash In Transit WLA are recognised experts in these sectors and enjoy a significant following from local cedents in the Middle East and the London Species Market. This is a highly specialised area covering the risks of physical loss or damage to cash in transit or on the premises. Such risks are faced internationally on a daily basis for businesses involved in the transport, processing and storage of currency. Product Liability / Public Liability Such losses must be dealt with on a highly professional and pro-active basis, with technical ability and in-depth understanding of local markets and legal practices. Our Directors have many years Middle East experience and academic business, law and construction qualifications. All claims receive individual attention at every level to ensure appropriate and timely outcomes for all involved parties. Where possible, third party recovery actions are identified and validated with reference to the Courts of Law where required. Financial Losses WLA are recognised experts in this sector having dealt with some of the most substantial and complex financial losses to have occurred in the Middle East over the past decade. Risk Surveys This is an area often overlooked by others and one that we find beneficial pre or post inception. Those of our clients using this service are diverse covering local, international & London Markets for both original risk and reinsurance basis. Every survey is conducted on a bespoke basis.
Well known locally, well regarded internationally WHERE WE OPERATE WLA has dealt with many of the largest and most complex claims arising in the United Arab Emirates. In recent years, the company has also expanded its area of operations beyond the UAE, throughout the Middle East and North Africa, giving its clients the benefit of its skills over a larger geographical area. OFFICE LOCATIONS Abu Dhabi Office 501, 5th Floor ADCP Tower B Building P/1340 Electra Street Abu Dhabi United Arab Emirates Phone: +971 (2) 674 4567 Fax: +971 (2) 674 2467 adminauh@whitelawlossadjusters.ae Algeria Bahrain Bangladesh Egypt India Iran Iraq Jordan Kuwait Lebanon Libya Maldives Nepal Oman Pakistan Palestine Qatar Sri Lanka Sudan Syria Tunisia Turkey Yemen United Arab Emirates Dubai PO Box 85442 Office No. 104 Apricot Towers Dubai Silicon Oasis Dubai United Arab Emirates Phone: +971 (4) 332 1919 Fax +971 (4) 332 1661 Doha PO Box 31316 Office No. 931 admin@whitelawlossadjusters.ae Al Fardan Office Tower West Bay Doha Qatar Phone: +974 (4) 410 1584 Fax +974 (4) 410 1500 admindoha@whitelawlossadjusters.com London 85 Great Portland Street First Floor London W1W 7LT UK Phone: +44 (0)20 3475 9520 Fax +44 (0)20 7183 3073 adminlon@whitelawlossadjusters.com