F U L L Y E A R R E S U L T S T O 3 1 S T J A N U A R Y

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F U L L Y E A R R E S U L T S T O 3 1 S T J A N U A R Y 2 0 1 6

K E Y P O I N T S Result for the year disappointing but considerably improved with H2 ahead of last year after a very poor H1 UK/EU LFLs -6.4% for the year; H2-2.4% which is a significant improvement on the -10.7% in H1 and reflects a +6.0% LFL increase in full price selling, offset by change in promotional activity UK/EU Wholesale growth offset by NAM performance Gross Margin rate slightly down due to the change in mix with a higher proportion of wholesale sales but underlying margin has improved Continued strong growth in Licensing Costs under control, reduction due to store closures. Underlying Operating Expenses flat with savings offset by upward rent reviews Changes in design and merchandising put in place in H1 driving an improved performance 13 non-contributing stores closed in the year First 6 weeks of the new year has seen a continuation of the much improved performance from H2 2

R E S U L T S S U M M A R Y 12 months to 31 January 12 months to 31 January Variance Constant variance Revenue 164.2m 178.5m (8.0)% (8.7)% Gross Margin 46.3% 46.7% Operating Expenses 87.6m 90.8m (3.5)% (3.5)% Other Operating Income 7.3m 6.5m +12.3% +11.1% Underlying Group (4.7)m (0.8)m Closing Net Cash 14.0m 23.2m 3

R E T A I L Revenue -10.0% lower at constant currency from a combination of store closures and negative LFLs Closure of 13 non-contributing stores during the period (6 UK/EU, 7 NAM) Gross Margin Overall small margin rate improvement H2 margin increased +110bps due to improved input margin, increased full price selling and shorter discounting periods 15/16 14/15 m m Revenue 10.6% 92.4 103.3 Gross Margin 57.3% 57.2% Underlying Operating Loss (15.6) (11.3) REVENUE VARIANCE Selling and Distribution Expenses Total trading overheads reduced due to store closures Underlying overheads +0.6% with upward pressure from rent reviews offset by ongoing tight management of costs 4

R E T A I L T R A D I N G UK/EU Retail LFLs of -6.4%, -2.4% in H2 a significant improvement on H1 performance of -10.7% Full price LFLs in H2 of +6.0% Margin improvement year on year due to higher full price sell through, shorter promotional periods and improved input margin in H2 Personnel and operational changes made in both design and merchandising in response to poor H1 Ecommerce represented 23% of Retail revenue, flat on last year Mobile and tablet sales constitute 48% of UK/EU Ecommerce revenue (2015: 42%) First 6 weeks of the new year has seen a continuation of the much improved performance from H2 5

R E T A I L S T O R E E S T A T E 13 non-contributing stores closed in the period as the store estate continues to be rationalised 6 stores in UK/EU and 7 stores in North America 4 new outlet stores opened Net closure of 1 concession in the period The average lease length of the UK/EU retail estate is 4.0 years (2015: 4.4 years) 31 January 2016 Change on Jan 15 Change on Jan 14 Locations sq ft Locations sq ft Locations sq ft UK/Europe Stores 59 160,569 (6) (20,901) (11) (42,272) Outlets 14 23,261 4 6,593 4 6,593 Concessions 54 35,491 (1) 128 3 1,931 Total UK/Europe 127 219,321 (3) (14,180) (4) (33,748) North America Stores 6 18,671 (7) (19,173) (10) (28,495) Total North America 6 18,671 (7) (19,173) (10) (28,495) Total Operated Locations 133 237,992 (10) (33,353) (14) (62,243) 6

W H O L E S A L E Revenue -7.0% lower at constant currency (2015: +7.3% growth) Within this UK/EU grew +1.6% North America continues to be challenging with the department stores reacting to poor sell through from previous seasons Gross Margin Gross Margin rate broadly flat 15/16 14/15 Wholesale m m Revenue 4.5% 71.8 75.2 Gross Margin 32.2% 32.3% Underlying Operating Profit 13.3 14.6 REVENUE VARIANCE Selling and Distribution Expenses Costs well controlled and reduced by 1.3% on a constant currency basis 7

L I C E N C E I N C O M E Net income received from Licensing was 7.3m, growth of +12.3% (constant currency +11.1%) 15/16 14/15 Other Operating Income m m Licence Income 12.3% 7.3 6.5 Furniture licence with DFS continues to perform particularly well and has been extended for a further 5 years Other newer licensees grew and consistent sales from more mature agreements 8

O P E R A T I N G E X P E N S E R E V I E W Total Group Operating Expenses were reduced by 3.5% 15/16 14/15 Operating Expenses m m Operating Expenses 3.5% 87.6 90.8 Underlying Operating Expenses are slightly down reflecting some savings, offset by rent reviews Operating Expenses remain a focus area however rent reviews in key London locations and living wage are putting upward pressure on overheads O P E R A T I N G E X P E N S E V A R I A N C E 9

F I N A N C I A L P O S I T I O N C A S H F L O W S U M M A R Y Positive cash position throughout the year Higher level of receivables from wholesale customers Cash reinvested in Joint Ventures to fund operations Investment in new retail locations and web platform 15/16 14/15 m m Underlying Operating Loss (4.7) (0.8) Depreciation & store disposals 1.4 1.6 Share of JV loss 0.4 0.0 Finance income 0.0 (0.1) Operating Result before changes in working (2.9) 0.7 Movement in working capital (4.0) (3.4) Cash flows from operations (6.9) (2.7) Capital expenditure (0.8) (1.1) Store disposal costs (0.5) (1.4) Investment in joint ventures (0.5) 0.2 Income tax paid (0.5) (0.3) Other 0.0 0.3 Movement in Cash (9.2) (5.0) Opening net cash 23.2 28.2 Closing net cash 14.0 23.2 15/16 14/15 m m Cash High 15.0 23.2 Cash Low 6.1 7.6 Average 10.7 13.3 10

OUTLOOK New financial year has seen a continuation of the improved performance seen in H2 of last year Impact of the changes made in H1 within design and merchandising to increase in the new financial year Wholesale orders for Summer 16 above last year with a good level of in season business taken since the start of the new year and reaction to Winter 16 collection very positive License income expected to continue to grow 3/4 more non-contributing stores to close during the year Maintain tight control of Operating Expenses although some inflationary pressure from rent reviews and living wage 11