Prudential Corporation Asia 1
Prudential Corporation Asia Welcome Jonathan Bloomer Prudential plc November 2004 2
GROUP STRUCTURE UK & Europe USA Asia
NEW BUSINESS SALES STRONG SALES PERFORMANCE 1 m APE 700 600 500 400 300 US UK & EUROPE ASIA 2 +18% 355 302 m APE 700 +19% 600 521 500 438 400 300 m APE 700 +12% 600 500 400 353 300 394 200 200 200 100 100 100 0 Q3 2003 Q3 2004 0 Q3 2003 Q3 2004 0 Q3 2003 Q3 2004 Note: 1 9 months to 30 September 2004 (at constant exchange rates) 2 Increase of 21% if discontinued sales channels in Japan are excluded (at constant exchange rates) 4
Prudential Corporation Asia Introduction Mark Norbom Prudential Corporation Asia November 2004 5
Prudential Corporation Asia Portfolio in 2000 2000 6
Prudential Corporation Asia A great portfolio in 2004 2004 7
Prudential Corporation Asia Rapid growth in customers 2004 5,500,000 1994 150,000 2000 1,500,000 10 X 3.7 X 8
Prudential Corporation Asia Growth in staff and agents 000 people 160 140 Staff Agents 136,900 120 100 80 28 X 60 40 20 0 4,900 94 95 96 97 98 99 00 01 02 03 9/04 9
Prudential Corporation Asia Forged invaluable partnerships 10
Prudential Corporation Asia Forged invaluable partnerships 11
Prudential Corporation Asia APE has grown significantly million 600 500 APE 506 400 300 25% CAGR 394 200 100 0 70 94 95 96 97 98 99 00 01 02 03 Q3/04 Constant exchange rates 12
Prudential Corporation Asia Asset growth even stronger billion 25 20 Funds Under Management 21 15 34% CAGR 10 5 0 1 94 95 96 97 98 99 00 01 02 03 Q3/04 Constant exchange rates 13
Prudential Corporation Asia Key contributor to Group s new business % of Total Prudential plc NBAP 100 80 14% 44% 60 40 20 0 86% Asia United Kingdom and United States 56% 1998 1 st Half 2004 Actual exchange rates 14
Prudential Corporation Asia Establishment of a strong platform : 1994-2003 Geographic expansion Critical mass Emergence of competitive edge Leadership in a number of markets 15
Prudential Corporation Asia Current leadership positions Top 5 market ranking Insurance * Funds ** China (Guangzhou) Hong Kong India Indonesia Malaysia Philippines Singapore Vietnam India Hong Kong MPF Taiwan Malaysia * New Business Annual Premium Equivalent for Insurance ** Funds Under Management As of June 2004 16
Prudential Corporation Asia Today Scale, pan-regional player Proven track record Market leading positions Significant competitive advantages 17
Prudential Corporation Asia Delivering profitable and sustainable growth Accelerating profitability Leveraging regional scale, expertise and innovation Building sustainability Creating a lasting foundation Continued strong growth Driving proven success models to all markets Strong top-line growth - even faster bottom-line growth 18
Prudential Corporation Asia Executive Committee Mark Norbom Chief Executive Garth Jones Finance and Actuarial Dan Bardin Insurance Ajay Srinivasan Funds Pierre Fenech Corporate Marketing Emmanuel Rodriguez IT Shulamite Khoo Human Resources Mina Hsu Brand and Communications Years with Prudential in Asia (average) : 8 years Financial services experience (average) : 20 years 19
Prudential Corporation Asia Our 29 speakers Years with Prudential in Asia (average) : 6 years Financial services experience (average) : 20 years 20
Prudential Corporation Asia Senior management teams across Asia 21
Prudential Corporation Asia Key points : Seizing the opportunity 1 2 3 4 Growth opportunity in Asia remains significant for insurance and funds management We are uniquely positioned to seize this opportunity We are strengthening our foundation to ensure sustainability of above-market performance Our scale and our focus will yield accelerated profitability : Strong top-line growth, even faster bottom-line growth Delivering profitable and sustainable growth 22
Prudential Corporation Asia 23
Economic and Investment Review Kelvin Blacklock and Nick Scott Prudential Corporation Asia November 2004 24
Key messages Asia saves enormous amounts of capital and is fast becoming the world s provider of credit This has huge implications and opportunities for financial markets and Prudential These themes are playing out in Asia s new powerhouses, China and India 25
Asia s Massive Savings piggy bank economics 26
Asia enjoys sustainable high levels of growth Asia has weathered many crises in past 30 years and has still seen average GDP growth rates twice as high as the US or Europe % 10 Average annual GDP growth ( 74 03) 8.8 8 6 5.2 5.4 6.0 6.3 6.4 6.9 6.9 7.0 Asia x Japan Average = 6.8% 4 2 2.7 3.3 3.0 2.1 2.3 0 Japan India Hong Kong Malaysia Taiwan China UK Philippines Indonesia Thailand Singapore Korea US Europe Source : UBS, CEIC and Datastream 27
Asia now generates significant income annually The rapid growth means that together Japan and Asia now generate 2/3 of the amount of annual wealth of the US billion 8000 Nominal GDP (2003) 7000 6,725 6000 5000 4.9 billion 4000 3000 2000 1000 2,621 2,241 Source : UBS, CEIC and Datastream 0 US Japan Asia (excluding Japan and Australia) 28
Asians save nearly a third of this income every year Asian saves on average 31% of its annual income, more that twice as much as in the US where the savings rate is 14% % 50 45 40 35 30 25 Gross domestic savings as a % of GDP (Average from 88 to 03) 22 22 24 27 28 30 32 34 36 40 41 45 20 15 14 16 17 10 5 0 US Source : Datastream, CEIC and UBS Philippines Australia UK New Zealand India Taiwan Japan Thailand Indonesia Hong Kong Korea China Singapore Malaysia 29
This propensity to save seems to be structural The following potential drivers behind this trend suggest high savings will continue to be a feature in Asia Cultural inclination to save reinforced by Limited social security Scare of the Asian Crisis Young populations Large diversity in wealth with lots of people aspiring to be rich Rapid urbanisation Shift away from poor rural farming economy Breakdown of traditional, local family support groups Increasingly educated population Higher numbers skilled workers Growing middle class 30
Asia s annual savings now exceed the US At 800 billion, Asia (ex-japan) annual savings have risen nearly fourfold since 1988 and are now larger than the US or Japan, where the trend is declining billion Gross domestic savings 1000 800 400 0 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 USA Japan Asia (Excluding Japan and Australia) Source : Datastream, CEIC and UBS 31
Asia also has a huge investment demand for capital With 700 billion of annual investments, Asia will soon surpass the US as the worlds largest user of capital billion 1000 Gross fixed capital formation 800 400 0 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 USA Japan Asia (Excluding Japan and Australia) Source : Datastream, CEIC and UBS 32
Unlike the US, Asia is able to fund its own investment Asia saves 100 billion annually more than it needs for investment resulting in excess savings, in sharp contrast to the picture in the US billion Net savings = savings investment 150 100 50 0-50 -100-150 -0-250 -300-350 Asia USA Saving 31% 14% Illustration : % of GDP Investment 25% 17% = Excess Savings = +6% = -3% 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 USA Japan Asia (Excluding Japan and Australia) Source : Datastream, CEIC and UBS 33
In fact, Asia is becoming the worlds largest creditor Asia s current account (CA) surplus is clear evidence of the excess savings which at 200 billion p.a. means Asia is now the largest creditor to the world billion 250 Asia's current account balance 200 150 100 50 0-50 -100 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 Source : UBS 34
Excess savings searching for a home 35
Asia s savings have not been invested efficiently Most personal savings in Asia remain in low returning bank deposits % 100 90 80 70 60 50 40 30 20 10 0 Distribution of personal financial holdings by asset class Asian average UK US Other / Miscellaneous Mutual funds Equities Fixed income securities Life insurance and pensions Cash and deposits Source : Marakon in 02 Note : Asian average = simple average, not GDP weighted 36
Government policies may have distorted savings Historically, several factors may have be preventing Asia s savings from being allocated efficiently to the highest returning investments Savings distortions may result from two main factors Government guarantees eg : Post Office savings Japan CPF in Singapore Monies trapped onshore due to capital controls eg : Malaysia, Taiwan and China 37
Deregulations and liberalization are improving capital efficiency Recent moves to liberalise savings and investment restrictions in Asia will lead to more efficient capital allocation, creating opportunities Privatisation of post offices Japan (eventually?) Privatisation of banks in Korea and Singapore Lifting of capital controls in Taiwan and Singapore Creation of MPF in Hong Kong Privatisations in India Foreign licenses for financial institutions in China Securitisation laws in several countries 38
Higher returns on equity are a tangible sign of this Asian companies are now generating similar returns on equity as in the US Return on equity by geographical region (2005 estimate) % 18 16 14 12 10 8 6 4 2 0 16.4 14.5 9.2 15.8 US Europe Japan Asia excluding Japan 12.9 Canada 17.0 Latin America 14.7 World Source UBS 39
This creates opportunities for Asian equity investors Despite the improved ROE, earnings multiples for Asian equities are amongst the lowest in the world as investors remain reluctant to fully price in this improvement Equity market PE multiple (2005 estimate) % 18 16 14 12 10 8 6 4 2 0 15.0 12.3 15.3 11.9 13.9 13.7 8.3 US Europe Japan Asia Canada Latin World excluding America Japan Source : UBS 40
Excess savings stuck in banks also creates opportunities Even where loan growth accelerates, banks are unable to on lend all of these excess savings and must park the cash in the bond market US $ billion 200 180 Taiwan excess deposits in the banks = deposits - loans 160 140 120 100 80 60 40 20 0-20 7/61 7/65 7/69 7/73 7/77 7/81 7/85 7/89 7/63 7/67 7/71 7/75 7/79 7/83 7/87 7/97 7/93 7/97 7/01 7/95 7/99 7/03 Source : Datastream, CEIC and UBS 41
This excess bank liquidity may be depressing bond yields Global bond yields are significantly below recent averages, creating opportunities to benefit from rising bond yields as this excess liquidity gets withdrawn from the banks and more efficiently invested (into equities) or spent % 1.5 Current 10 year bond yields : Difference from average (January 00 - October 04) 1.0 0.5 0-0.5-1.0-1.5-2.0-2.5 Korea Hong Kong Taiwan Indonesia Australia Thailand Japan Vietnam India Philippines US Europe Singapore UK Malaysia China Source : Prudential, Bloomberg 42
China and India : Emerging giants Why are China and India so important to Prudential? The potential for growth in financial services is enormous Sustainable growth leads to higher incomes and purchase of financial products Strong growth in China and India spurs growth in the rest of Asia We are very well placed with successful operations in both markets China Will the move towards a market economy improve the quality of growth? India Will India grow above historic trends are reach full potential? 43
S-curve for income growth in Asia China and India have huge potential for income growth as they move from primary production to service based industries PPP-adjusted per capita GDP, US$ Primary production Labour intensive Mfg Capital intensive Mfg Services 30000 25000 20000 15000 Korea Singapore Taiwan Hong Kong Japan 10000 5000 Source: IMF, Morgan Stanley Research 0 Philippines India Malaysia Thailand China 0 10 20 30 40 50 60 Years from beginning of economic progress 44
China and India : Share of world exports of goods and services % 6 5 China initiated economic deregulation in 1978 and its economic growth rates increased dramatically. China s share of global exports has doubled since 1998 and is six times India s. India began economic reforms in 1991 and has yet to reach full potential 4 3 2 China India 1 0 1950 1958 1966 1974 1982 1990 1998 1954 1962 1970 1978 1986 1994 2002 Source : WTO, Morgan Stanley Research 45
China and India : Labour advantage A large, educated labour force provides manufacturers and exporters with an abundant supply of low-cost high-skilled workers. Largely agrarian economies with surplus labour in countryside Figures in millions 800 Labour cost competitiveness in ITES 12 Average wages (US$/hr) 700 600 500 400 10 8 6 9.6 9.6 300 200 4 100 2 1.3 1.1 0 India China Canada Germany France Japan UK US 0 India Ireland Philippines China Source : IMD World Competitiveness Yearbook, 2001 Source : IDA, World Bank, Tata Statistical handbook, Edelweiss, Frost and Sullivan 46
China and India : Positive demographics China and India account for 40% of world s working-age population and will add 139 million workers in next 6 years Global Growth in working-age population (15-64) over the next 6 years (million) World India Africa* China South East Asia Latin America Western Asia USA Western Europe Japan Stock Position 2004 4087 675 477 921 355 352 127 197 123 85 Additional working age population by 2010 375 83 73 56 41 38 20 13 0.04-3 1200 1000 800 600 400 China and India : Working population age 15-65* (million) India takes over China 200 1950 1960 1970 1980 1990 2000 2010 2020 2030 2040 2050 India China * Note : Africa includes a group of 56 countries Source : UN, Morgan Stanley research * People who could potentially be economically active Source : UN 47
China and India : Positive demographics China has created a virtuous cycle : Increasing productive workforce higher savings greater investment. India s age dependency ratio will fall over the next 20 years China and India : Age-dependency ratio (%) China and India : Savings and age dependency trend Source : UN, CIEC, CSO, Morgan Stanley Research 48
China and India : Different growth models Historic growth has been accomplished with different economic models. New industries are rapidly emerging in China and India. The two development models are converging China s growth relies on foreign direct investment, whilst India s growth relies more on domestic private sector China is rapidly becoming a global manufacturing stronghold, and India is establishing itself as an important centre for outsourcing services China India Existing core industries Electronics and machinery, toys, textile and clothing, lower-end IT equipment. Software and IT services, resources industry, pharmaceuticals and leather. Emerging growth industries Petrochemicals, IT equipment, automobiles, services, machinery and equipment. Toys, auto and auto components, textile and clothing, engineering and capital goods. Source : Prudential Asset Management Hong Kong (PAMHK) 49
Textiles : A new source of growth China and India should take larger share of global trade after textile quota removal in 1Q 2005 World trade in textile to reach US$650 billion by 2010 2010 2009 2008 2007 2006 2005 2004 360 397 438 483 533 588 650 300 350 400 450 500 550 600 650 700 US$ billion Source : KSA Technopak 50
China : Credit and investment risk China s growth has been fueled by rapid investment and credit growth, with inefficient investment a key risk. Looking ahead, as elsewhere in Asia, we expect more efficient capital use and consumption to emerge as drivers of growth % 45 40 35 30 25 20 15 China - fixed investment and credit as % GDP 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 % 160 140 120 100 80 60 40 20 0 Source : CEIC Credit, RHS Fixed investment, LHS 51
China : The rise of the private sector The quality of Chinese companies is improving along with more return based investment decisions. The private sector is increasing its share of the industrial pie Private companies generally possess better management than state-owned enterprises account for an increasing share of industry Private sector growth is a result of rise in entrepreneurial class and university funded research and development State owned enterprises are listing their prize assets. These companies are a models in restructuring for inefficient state sector RMB billion 3500 3000 35 40 42 2500 2000 1500 15 19 22 23 24 28 Collective-owned State-owned 1000 Private 500 Source : CEIC, January 2004 0 1994 1995 1996 1997 1998 1999 2000 2001 2002 52
China : Growth despite its banking system Banking reforms are now top priority. The big four state banks to be listed by 2007. An efficient and stable banking system can increase savings into productive investments % 35 30 25 20 15 10 5 0 Average non-performing loans of the big 4 state banks 32.9 Source : China Banking Regulatory Commission 29.9 26.1 21.3 2000 2001 2002 9/2003 % 35 30 25 20 15 10 5 0 53
India : Services has been the growth driver India continues to move up the value chain in tradeable services such as software and pharmaceutical 230 companies out of the Fortune 500 already outsource software-related services to India India produces a vast supply of English speaking IT engineering graduates IT and IT-enabled services exports (US$ million) 32,500 IT services ITES CAGR = 53% 17,500 5,312 6,147 7,200 8,400 1,100 1,759 2,600 3,362 3,600 600 905 1,500 2,300 Source : Nasscom, 2003 FY97 FY98 FY99 FY00 FY01 FY02 FY03 FY04E FY08E 54
India s cost of borrowing has fallen dramatically India s government bond yields have halved in the last 6 years which will boost gross fixed capital formation % 14 12 INR historical 10Y 3mth MIBOR spread 10 8 6 4 2 0-2 -4 1/23/99 8/21/99 3/18/00 10/14/00 5/12/01 12/8/01 7/6/2002 2/1/03 8/30/03 3/27/04 10/23/04 INR 10Y govt INR 3mth interbank INR 10yr govt yield 3mth interbank 55
India : Structural impediments to growth The issues which have held back growth are well known. There are some positive trends although reform implementation is slow Unfavourable tax structure Low savings rate Low FDI Large fiscal deficits Inadequate infrastructure Bureaucratic government Inflexible labour laws India s demographic profile is positive for savings and investment The Government is planning to reform and simplify the tax structure India has made significant improvements in telecom, highway and port infrastructure Many sectors have been opened up to FDI such as telecom and aviation 56
Summary High savings have turned Asia into the world s largest creditor Deregulation will allow Asia s excess savings to be invested more efficiently. Great opportunities exist for experienced financial product providers Personal savings in Asia should shift from low returning bank deposits to other asset classes such as life insurance, pensions and mutual funds China and India are set to become the new economic powerhouses of Asia. The penetration of savings and protection products is low China and India s income growth should be rapidly boosted by favourable demographics 57
Opportunities for Prudential 58
The Opportunity Mark Norbom Prudential Corporation Asia November 2004 59
Asia : Drivers of growth Size and growth of market Market liberalization Low penetration of medium and long-term savings products Drivers of growth strong as ever 60
Asia : Size of market 58% of the world s population Population (m) China 1,292 India 1,055 Indonesia 219 Japan 128 Vietnam 81 Philippines 80 Thailand 64 South Korea 48 Malaysia 25 Taiwan 23 Hong Kong 7 Singapore 4 Source : CEIC and Datastream 61
Asia : Potential for sustained growth 10% 9% Averaged Annual GDP Growth : 1994-2003 8.9 10% 9% Forecast 8% 8% 7% 6% 5% 4% 3% 2% 1% 4.7% Average 3.6 3.2 3.3 1.2 4.0 4.7 5.3 5.4 5.4 6.2 3.3 2.9 2.2 7% 6% 5% 4% 3% 2% 1% 3.6 6.6 2.8 6.0 0% 0% Japan Indonesia Hong Kong Thailand Philippines Taiwan Singapore Korea Malaysia India China US UK Europe Japan 2004 2005 Asia ex-japan Source: UBS Source: IMA Asia (September, 2004) Continuing to outpace Europe and the US 62
Asia : Market liberalization Diversity is now one of the key benefits as Prudential has operations in no fewer than 12 different countries within the region Merrill Lynch (6 October, 2004) An enviable set of licenses 63
Asia : Demand for products Percentage of holdings by asset class % 100 90 80 70 60 50 40 30 20 10 0 Hong Kong Singapore Japan Korea China Indonesia Malaysia India Taiwan Thailand Philippines UK US Other / Miscellaneous Mutual funds Equities Fixed income Securities Pensions Life insurance Cash / Deposits Increasingly seeking alternatives to cash Source : Marakon 2002 Note : UK Life and Pensions sectors are combined 64
Prudential Corporation Asia Key points : Seizing the opportunity Growth opportunity in Asia remains significant for insurance and funds management We are uniquely positioned to seize this opportunity We are strengthening our foundation to ensure sustainability of above-market performance Our scale and our focus will yield accelerated profitability : Strong top-line growth, even faster bottom-line growth Delivering profitable and sustainable growth 65
Turning challenges to opportunity Challenges Local incumbents Economic volatility Developing legal and regulatory frameworks Our strengths Partnering with locals Pioneering market development Diversity of markets, products and distribution Extensive local experience Increasing competition Market leading innovation, distribution and brand Local experience. Diversity. Market leadership 66
Prudential Corporation Asia Experience in all market types Nascent markets Success factors : First mover advantage Build distribution quickly to access customers : Agency model Core product focus Build brand awareness Sound operation Developed markets Success factors : Differentiation from competitors Multi-channel distribution Innovative product mix Customer life cycle management Scale efficiencies Superior service 14 Premium income as % of GDP 12 10 8 6 4 2 Source : Swiss Re 2004 0 Vietnam Philippines Indonesia India PR China Thailand Malaysia Singapore Hong Kong South Korea Japan Taiwan 67
Prudential Corporation Asia The advantage of experience South Asia Greater China North Asia Country Products Life : Traditional Unit-linked Mutual funds General Distribution Agency Bank Broker Direct SG MY Tha i Indo Phil VN India HK TW China* JN KA 1994 2000 as of October 2004 * Guangzhou 68
Prudential Corporation Asia Building market leadership Number of markets in top 5 share * In 2000 6-10 4-5 Manulife AIG 2-3 Great Eastern Sun Life CMG 0-1 Cathay Life RSA CGNU Zurich US Prudential New York Life Aegon Allianz AXA ING 1-2 3-6 7-8 9+ Market presence * NBAPE or total premium revenue dependent local insurance industry reporting Source : Prudential Internal Analysis 69
Prudential Corporation Asia Strengthening market leadership Number of markets in top 5 share * 6-10 Year end 2003 AIG 4-5 ING Manulife 2-3 Great Eastern Sun Life Allianz 0-1 Nippon Life Cathay Life Samsung Life Aegon Zurich Aviva Mass Mutual US Prudential NY Life AXA 1-2 3-6 7-8 9+ Market presence * NBAPE or total premium revenue dependent local insurance industry reporting Source : Prudential Internal Analysis 70
Prudential Corporation Asia Winners in Asia Winners are likely to be established players who know the culture and have management strength and depth in the region Source : UBS (24 Sept 2004) 71 71
Prudential Corporation Asia Key points : Seizing the opportunity Growth opportunity in Asia remains significant for insurance and funds management We are uniquely positioned to seize this opportunity We are strengthening our foundation to ensure sustainability of above-market performance Our scale and our focus will yield accelerated profitability : Strong top-line growth, even faster bottomline growth Delivering profitable and sustainable growth 72
Seizing the Opportunity Mark Norbom Prudential Corporation Asia November 2004 73
Prudential Corporation Asia Vision : Market leadership To be the market leading savings, investment and protection company in Asia for our customers, staff, distributors, partners, and shareholders 74 Brand strength and reputation Superior service and professional advice Flexible multi-distribution Innovative products Best people and management Highest growth rate and return
Delivering profitable and sustainable growth Accelerating profitability Leveraging regional scale, expertise and innovation Building sustainability Creating a lasting foundation Continued strong growth Driving proven success models to all markets Strong top-line growth - even faster bottom-line growth 75
Increasing profitability High Singapore Increasing profitability Scale Low Hong Kong Taiwan Vietnam India Korea Indonesia Japan Thailand Philippines China Low Portfolio margin Malaysia Mutual Funds High 76
Leveraging scale, expertise and innovation The Integrated Operating Model Insurance Asset Management Established Expertiseoperations Market-plus growth Transfers Net cash generators Experience sharing Developing operations Strong annual growth Strong growth Increasing capital repatriation Product Lab Scale Customer Experience Programme Value creation Linked products Sharing best practices Region / Group Retail mutual fund business Life / Institutional fund value creation Develop linked products Strong growth Increasing net income Shared systems and processing Product innovation Capital for growth Partnership and M&A execution Strategy and budget oversight Partner and government relations management Brand and marketing support Centralized processing and product / systems development Governance and compliance processes Customer life-cycle focus 77
Accelerating profitability Expertise transfers Scale benefits Increases margin Sharing best practices Shared systems and processing Product Innovation / Lab Customer experience programme 78
A lasting foundation Building sustainability People Risk management Brand strength 79
Attracting and retaining people What employees want Scale, growth and diversity A company with outstanding career opportunities Reputation and culture A place where you are proud to work 80
Career development opportunities People transfers between our Asia businesses 57 16 25 2002 2003 Sep 2004 Over 95% across borders 81
Leadership development Asia Leadership Development Programme Selection Class training Apprenticeships Exposure High potential Flexible Language skills People and functional skills Company culture On-the-job training and assessment Top management access and advice Initially focused on China 6 month programme 3 classes (28 people) to date Developing the pipeline of future leaders today 82
Risk management focus Strategic Business environment Risk management A framework for strengthening the business foundation Investment Operational Compliance Underwriting Partners and suppliers Improved process Greater accountability Deeper compliance culture 83
Compliance Three-pronged strategy Prevention Clear guidelines Management communication Case-study based training Detection Every business with a senior compliance leader Every major sales force has a compliance organization Immediate issue reporting Culture of compliance 80 compliance staff Reaction Prompt and strict discipline Full cooperation with regulators No exceptions to the rules Making our culture of compliance a competitive advantage 84
Brand strength 85
Continued strong growth Multi-channel distribution Business building expertise Driving proven success models to all markets Product innovation Customer centricity 86
Business building expertise Vietnam No 1 market share Over 37,800 agents 65 offices 95% brand recognition India No 1 market share Over 44,000 agents 90 offices 92% brand recognition China Over 6,900 agents 3 offices Plus Shanghai Using our growth model tested in Vietnam and India 87
Multi-channel distribution Tied agents Independent financial advisors Bank Target customers Direct and telemarketing 88
Innovative products and services 89 89
Customer centricity Segmentation and targeting Understanding their lifetime needs Innovative needs-based products Trusted for professional advice and superior service Market leadership Profitability 90
Delivering profitable and sustainable growth Accelerating profitability Building sustainability Continued strong growth Leveraging regional scale, expertise and innovation Creating a lasting foundation Driving proven success models to all markets Integrated operating model Leadership development Risk management Brand strength Business building expertise Multi-channel distribution Product innovation Customer centricity Strong top-line growth - even faster bottom-line growth 91
Prudential Corporation Asia Key points : Seizing the opportunity 1 2 3 4 Growth opportunity in Asia remains significant for insurance and funds management We are uniquely positioned to seize this opportunity We are strengthening our foundation to ensure sustainability of above-market performance Our scale and our focus will yield accelerated profitability : Strong top-line growth, even faster bottom-line growth Delivering profitable and sustainable growth 92
Financial Overview Garth Jones Prudential Corporation Asia November 2004 93
Prudential Asia financial performance Strong, diverse and sustainable Diversity of geography, product and distribution for breadth of growth opportunities and lower volatility Consistent delivery across all metrics; material shareholder value already created Rapidly growing regional scale; increasingly generating surplus capital to remit to Group Solid platform for sustained profitable growth 94
Consistent track record of delivery 2000 ( m) 2001 ( m) 2002 ( m) 2003 ( m) CAGR 00-03 H12004 ( m) APE 207 349 437 506 35% 248 NBAP 125 204 258 263 28% 135 NBAP margin 60% 58% 59% 52% 54% Mutual Funds : AUM 1,370 2,724 4,752 6,462 55% 7,092 Operating achieved profit* (before tax and MI) 175 342 Operating MSB* (before tax and MI) 23 36 74 81 52% 67 447 346 26% 175 Constant exchange rates * Before development expenses and RHO costs 95
Successful diversification : Geography APE : 1994 70 million APE : Q3 2004 394 million Constant exchange rates Established 100% China 3% Vietnam 5% India (@ 26%) 6% Indonesia 6% Korea 11% Taiwan 26% Established 40% Others 3% Hong Kong 18% Malaysia 10% Singapore 12% 96
Successful diversification : Distribution APE : 1994 70 million Direct 3% Broker 5% Bank 17% APE : Q3 2004 394 million Agency 100% Agency 75% Constant exchange rates 97
Maintaining a diversified product mix NBAP : 2000 125 million NBAP : H12004 135 million Linked 40% A&H 28% A&H 30% Linked 44% Traditional 30% Constant exchange rates Traditional 28% 98
Managing product and geography mix NBAP by product NBAP by country High NBAP/ APE Low A&H Linked SP Linked RP Traditional RP High NBAP/ APE Low Malaysia Korea S pore Taiwan Hong Kong Traditional SP Low High Sales volume Low High Sales volume Q3 2004 at constant exchange rates 99
Maintaining good margins NBAP margin on APE % 70 60 50 40 30 20 Average margin = 55 % 10 0 H12001 FY2001 H12002 FY2002 H12003 FY2003 H12004 100
Driving organic growth : Life business APE million 600 500 400 300 200 100 0 CAGR 69% CAGR 19% Post-acquisition CAGR 25% 2000 2001 2002 2003 Established markets Start ups Acquisitions Constant exchange rates 101
Building scale : Increasing inward cash flows Revenue premiums million 2000 1500 CAGR 30% 1000 500 0 2000 2001 2002 2003 H12004 Constant exchange rates Renewal premium Single premium 102
Significance of regular premium business Renewal premiums give stability to cashflows million 2000 1500 1000 500 CAGR 32% 0 2000 2001 2002 2003 H12004 Constant exchange rates Renewal premium Single premium 103
Driving organic growth : Mutual funds billion 7 Funds under management 6 5 4 3 2 1 0 Growth 36% CAGR 52% CAGR 51% 2000 2001 2002 2003 Q32004 India Taiwan Others Constant exchange rates 104
Building scale : Material funds under management billion 15 Funds under management (sourced in Asia) 10 CAGR 46% 5 0 2000 2001 2002 2003 H12004 Constant exchange rates Life funds Mutual Funds 105
Embedded value created : 2001-2003 million 2,000 873 1,916 264 1,800 233 1,600 1,400 1,200 1,000 800 793 250 EV added = 609 million 1,419 600 400 200 0 Opening AP funds Net new capital Operations Long term AP funds Econ Assptns Ex Rates Closing AP funds 31 Dec 2000 31 Dec 2003 106
New business is main driver of operating achieved profits million 1,400 1,200 288 81 59 28 (59) (377) 1,000 853 873 800 600 400 200 0 New business Unwind Assptns Reserve release Variances Devel Tax Op profit 1 Jan 2001 to 31 December 2003 107
Small AP experience variances million 18 16 14 12 10 8 6 4 2 0 AP variances as % of opening AP shareholder funds % 2.5 2.0 1.5 1.0 0.5 0.0-2 2001 2002 2003 AP variances % of AP funds 108
AP experience variances in detail million 40 30 16 13 (1) 20 10 0-10 -20-30 2001 2002 2003 Claims Persistency Expenses Others 109
Persistency variance trend Average persistency variance over the last 6 years less than 1 million million 20 10 7.9 15 11 0-10 -20 (18.5) (7.0) (13.1) -30 1998 1999 2000 2001 2002 2003 110
New business strain grows with sales 25 20 15 10 5 0-5 -10-15 Year Growing new business at 20% per annum 1 2 3 4 5 6 7 8 9 10 New business strain 111
In the early days in-force throws off insufficient cash to fund growth; external funding required 25 20 15 10 5 0 (215) Capital support (333) (344) (259) (67) Cumulative 691 cash flow 243 Cash generated by inforce -5-10 -15 Year New business strain Growing new business at 20% per annum 1 2 3 4 5 6 7 8 9 10 112
In time inforce throws off sufficient cash to fund internal growth and remit capital 25 20 Surplus capital available for remittance 2,114 3,158 Cumulative cash flow 15 10 5 0-5 -10 (215) (333) (344) (259) (67) 243 691 1,304 Cash generated by inforce New business strain -15 Year 1 2 3 4 5 6 7 8 9 10 113
Growing in-force book funds growth internally and produces accelerating cash surplus 25 20 Increasing surplus cash 810 1,044 Positive cash flow 15 10 176 448 613 Cash generated by inforce 5 0-5 -10-15 Year Growing new business at 20% per annum 1 2 3 4 5 6 7 8 9 10 New business strain 114
Consequences of increasing scale High 2004 Capital Surplus Capital Support Singapore Hong Kong Malaysia Profitability and size of inforce book China Vietnam India Japan Taiwan Korea Thailand Indonesia Philippines Funds Low Low Ability to fund growth internally High 115
Net capital repatriations from 2006 million 200 150 100 50 0-50 -100-150 -200-250 -300 Net capital requirement 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004F 1 (22) (7) (11) (158) (76) (144) (274) (143) (99) (95) Forecasts for 2004 and 2005 are net capital injections of 100 million Forecast 2006 small net repatriation Repatriations increase steadily thereafter Working capital Repatriations Acquisitions Actual exchange rates 116
Summary Strong, diverse and sustainable Diversity of geography, product and distribution for breadth of growth opportunities and lower volatility Consistent delivery across all metrics; material shareholder value already created Rapidly growing regional scale; increasingly generating surplus capital to remit to Group Solid platform for sustained profitable growth 117
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