Go-Ahead full year results

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Go-Ahead full year results For the year ended 27 June 2015 3 September 2015 #GOGFY15

Highlights Financial strength Overall profits up 11.1%, slightly ahead of our expectations as a result of a stronger performance in rail Record bus profits, up 6.6% Improvement in rail profits albeit at historically low margins Continued strong free cashflow and robust balance sheet Proposed full year dividend up 6.5% to 90.0p in line with our progressive policy Strategic and operational progress Continued progress in bus division with sector-leading customer satisfaction in regional bus operations Expect to deliver 100m of bus operating profit in 2016/17, a year later than originally anticipated Record passenger numbers in rail division Group s net increase in contributions to the DfT in the year was 191.9m, up to 255.9m Challenging start in GTR working closely with industry partners to improve performance and manage contract changes Submitted bids for Northern and TransPennine Express rail franchises and shortlisted for the London Overground contract Continue to explore selective opportunities in overseas markets 2

Keith Down Group Finance Director

Good performance overall Operating profit FY 14 m Variance m Operating profit FY 15 m Regional bus 41.9 4.8 46.7 London bus 41.6 0.7 42.3 Total bus 83.5 5.5 89.0 Rail 19.7 6.0 25.7 Total 103.2 11.5 114.7 Overall results for the Group slightly ahead of management latest expectations Group revenue up 19.0% - 14.6% of increase from GTR Operating profit up 11.1% with growth in all divisions despite operational challenges Record bus profits, showing continued progress Rail profitability helped by contract management benefits towards the end of the year Unless otherwise stated, operating profit excludes amortisation, goodwill impairment and exceptional items 4

Regional bus: Revenue Total FY 15 H1 15 H2 15 FY 14 Revenue 2.6% 4.1% 1.2% 4.3% Passengers (1.4)% (0.5)% (2.2)% 1.9% Revenue up 2.6%, with lower growth in the second half, particularly in the last quarter Passenger journeys reduced by 1.4% in the year, down 2.2% in the second half, impacted by continued economic weakness in the north east and roadworks in Oxford and Brighton Similar trends in commercial and concessionary revenue and journey growth 5

Regional bus: Profit bridge Operating profit ( m) 50.0 48.0 46.0 44.0 42.0 40.0 38.0 36.0 34.0 32.0 30.0 41.9 4.4 0.5 1.2 1.3 46.7 Operating profit up 4.8m to 46.7m Continued focus on accident prevention and managing claims including historic incidents. Some reversal in second half Underlying organic growth reflects like for like revenue growth outstripping cost inflation Fuel cost movements reflect reduction in hedge price Margin performance Operating profit margin FY 15 H1 15 H2 15 FY 14 13.0% 12.9% 13.1% 11.9% Bid costs of 1.3m in respect of Singaporean bus market Consistent margin performance across the year showing improvement on last year 6

London bus: Revenue Total FY 15 H1 15 H2 15 FY 14 Revenue 1.8% 2.8% 0.9% 7.5% Mileage (0.9)% (1.6)% (0.2)% 1.6% QICs 4.6m 4.4m 0.2m 9.1m Revenue up 1.8% Reallocation of BSOG from costs to revenue contributed 1.2% of FY 15 revenue growth and 3.7% of FY 14 growth Mileage down 0.9% as expected, with stronger performance in the second half due to contract gains Expect contract gains to continue into FY 16 with mileage expected to increase by 2-3% in the full year QICs reductions of 4.5m in the year, predominantly in the second half, due to congestion and roadworks in London 7

London bus: Profit bridge Operating profit ( m) 48.0 46.0 44.0 42.0 40.0 38.0 36.0 34.0 32.0 30.0 41.6 3.0 1.3 1.9 4.5 1.0 42.3 Operating profit up 0.7m to 42.3m Continued focus on accident prevention and managing claims including historic incidents Fuel cost movements reflect reduction in hedge price Significant fall in QICs in the second half due to roadworks and congestion Impact of strike action was 1m, as previously indicated Margin performance FY 15 H1 15 H2 15 FY 14 Margin remains broadly consistent year on year, weaker in second half due to lower QICs Operating profit margin 9.2% 9.5% 9.0% 9.3% 8

Bus: Fuel Fuel hedging prices FY 14 FY 15 FY 16 FY 17 FY 18 % hedged Fully Fully Fully Fully* Fully* Price (pence per litre) 50.5 48.5 45.8 37.0 35.0 Usage (m litres pa) 127 128 130 125 124 m commodity cost 64 62 60 46 43 FY 15 - fully hedged at 48.5ppl, 4.0% lower than FY 14 FY 16 - fully hedged at 45.8ppl, 5.6% lower than FY 15 FY 17 and FY 18 - following year end additional purchase made to lock in 100% of requirement at lower rates FY 17 - fully hedged at 37.0ppl, 19.2% lower than FY 16 FY 18 - fully hedged at 35.0ppl, 23.6% lower than FY 16 BSOG c. 20m in regional business * Board approved additional purchase in July 2015 9

Rail: Revenue Passenger revenue FY 15 H1 15 H2 15 FY 14 Southern 7.0% 6.2% 7.8% 6.1% Southeastern 8.5% 10.7% 6.4% 5.6% London Midland 5.4% 4.0% 6.8% 7.4% GTR* 8.8% 9.3% 8.5% n/a Passenger journeys FY 15 H1 15 H2 15 FY 14 Southern 4.1% 5.0% 3.1% 4.1% Southeastern 3.1% 7.9% (1.5)% 5.3% London Midland 2.1% 1.6% 2.6% 4.9% GTR* 6.4% 8.8% 5.1% n/a Southern: stronger than expected profit performance due to contract management benefits before the franchise was integrated into GTR in July 2015 Southeastern: strong trading performance, operating under new contract terms since October 2014. Significant profit share contributions made in the year London Midland: continues to operate within its original contract terms, including seven month extension to March 2016 GTR: continues to trade well however: operational issues and network changes contributed to the franchise making a small loss in the year Weakness in GTR offset by stronger performance in Southeastern * Growth figures for GTR compare the period of operation in the half year to the same period of last year whilst trading as First Capital Connect 10

Rail: Operating profit bridge Opera&ng profit ( m) 700.0 600.0 500.0 400.0 300.0 200.0 100.0 19.7 603.9 120.9 406.0 49.4 8.7 0.7 59.8 46.1 23.9 25.7 Operating profit up 6.0m to 25.7m Total passenger revenue increased by 36.9%, including 484.0m for GTR Net payments to DfT up 191.9m Overall a net contributor to DfT of 255.9m 0.0 Margins remain at historically low levels Bid costs of 9.4m incurred including c. 2m in Germany Margin performance Operating profit margin FY 15 H1 15 H2 15 FY 14 1.1% 0.9% 1.2% 1.0% Capitalised GTR mobilisation costs of 2.8m included in intangible assets, as expected 11

Summary income statement m FY 15 Exceptional items FY 15 exc exceptional items FY 14 Exceptional items FY 14 exc exceptional items Variance Revenue 3,215.2-3,215.2 2,702.4-2,702.4 512.8 Operating profit 114.7-114.7 103.2-103.2 11.5 Net finance costs (18.1) - (18.1) (18.3) - (18.3) 0.2 Profit before tax* 96.6-96.6 84.9-84.9 11.7 Amortisation (9.1) - (9.1) (5.8) - (5.8) (3.3) Exceptional items (8.8) 8.8-12.1 (12.1) - - Profit before tax 78.7 8.8 87.5 91.2 (12.1) 79.1 8.4 Tax (19.4) (1.8) (21.2) (13.6) 2.4 (11.2) (10.0) Profit for the year 59.3 7.0 66.3 77.6 (9.7) 67.9 (1.6) Non-controlling interests Profit attributable to members (7.1) (2.5) (9.6) (7.3) (0.8) (8.1) (1.5) 52.2 4.5 56.7 70.3 (10.5) 59.8 (3.1) Slightly ahead of expectations See slide 13 Including 4.9m goodwill impairment relating to Go East Anglia See slide 15 Effective tax rate 24.7% (FY 14: 14.9%) See slide 14 35% Keolis rail holding Adjusted, EPS* (p) 150.8p 148.6p 2.2p Dividend per share 90.0p 84.5p 5.5p EPS up 1.5% impacted by tax rate in both years Dividend increased by 6.5%. Payable 13 Nov 12 * Excludes amortisation, goodwill impairment and exceptional items

Finance costs m FY 15 FY 14 Finance revenue 2.4 1.5 Interest payable on 200m bond (11.2) (11.2) Interest payable on loans and overdrafts (2.5) (3.2) IAS 19 (revised) interest (2.4) (2.0) Other interest payable (3.0) (2.3) Unwinding of discount on provisions (1.4) (1.1) Finance costs (20.5) (19.8) Net finance costs (18.1) (18.3) 200m 7.5 year 5.375% sterling bond issued in March 2010 Average gross debt interest rate 4.2% (FY 14: 4.3%) Excluding non-cash interest charges of 0.7m relating to IAS 19 (revised) and discounts on provisions, underlying cash interest reduced by approximately 0.9m July 2014 RCF refinancing extended 1 year, maturity now July 2020 13

Tax m FY 15 FY 14 Operating profit 114.7 103.2 Net finance costs (18.1) (18.3) Amortisation and goodwill impairment (9.1) (5.8) Exceptional items (8.8) 12.1 Profit before tax 78.7 91.2 Tax (19.4) (13.6) Effective rate 24.7% 14.9% Effective rate of 24.7%, higher than expected due to increased non-deductible items such as goodwill impairment and German rail bid costs Statutory rate of 20% expected in 2015/16 Effective tax rate expected to be 1% to 2% above the statutory rate in future years 14

Exceptional items m FY 15 FY 14 GTR restructuring costs (8.8) - Credit arising from pension scheme closure - 15.1 London Midland restructuring costs - (3.0) Total exceptional items (8.8) 12.1 FY 15 restructuring costs reflect reorganisation of the combined GTR franchise which brings Thameslink and Great Northern together with Southern and Gatwick Express under one management structure 15

Cashflow analysis 'm 450 400 350 300 250 200 150 100 50 185.2 224.2 22.0 431.4 20.3 14.3 47.9 34.8 383.7 1.4 49.5 335.6 All positive working capital movement in rail is included within restricted cash, as will any future reversal Positive working capital movement in year of 224.4m, better than expectations - c. 70m due to cash inflow from start of GTR franchise not expected to reverse until end of franchise - c. 107m due to timing of GTR franchise payments expected to reverse in 15/16 - Balance due to increase in season ticket cash and timing of contractual payments Pensions reflects add back of noncash element of IAS 19 (revised) 16

Balance sheet 350 4.00 Full year net cash of 292.9m better than anticipated due to working capital Adjusted net debt / EBITDA of 1.32x below target range of 1.5x - 2.5x. BBB- / Baa3 (stable) rating 300 250 200 150 100 3.50 3.00 2.50 2.00 1.50 1.00 Ratio 280m bank facility extended to July 2020 50 0 2011 2012 2013 2014 2015 Adjusted net debt EBITDA Adjusted net debt / EBITDA Target range Covenant 0.50 0.00 As at 27 June 2015 m Five year syndicated facility 2020 280 7.5 year 200m sterling bond 2017 200 Total core facilities 480 Amount drawn down 311 Total headroom 169 As at 27 June 2015 m Restricted cash 537.6 Net (cash) / debt (292.9) Adjusted net debt 244.7 EBITDA 185.2 Adjusted net debt/ebitda 1 1.32x Targets and covenant refer to adjusted net debt to EBITDA 1 Adjusted net debt to EBITDA does not adjust for the impact of IAS 19 (revised) 17

Pensions Net bus pension scheme liabilities: m FY 15 FY 14 Assets 659.2 603.5 Liabilities 718.7 663.3 Net deficit (59.5) (59.8) Less tax 11.9 12.0 Post tax deficit (47.6) (47.8) Rail pensions: Net operating cost of 66.2m (FY 14 restated: 47.1m) Net deficit nil (FY 14: nil). DfT guarantee any deficit at franchise end Bus final salary pensions: Net operating cost 2.7m (FY 14: 6.7m) Discount rate: 3.8% (FY 14 : 4.3%) +/- 0.1% discount rate = -/+ c. 12.2m Different assumptions applied on actuarial valuation compared to accounting valuation above Next actuarial valuation date is March 2015 with results due in early 2016 IAS 19 (revised): A summary of the impact of IAS 19 (revised) is included in the appendix 18

Capital expenditure m 90 80 70 60 50 40 30 20 10 0 Bus 2013 2014 2015 2016E 2017E 2018E 200% 25 180% 160% 20 140% 120% 15 100% 80% 10 60% 40% 5 20% 0% 0 Rail Capex Depreciation % Depreciation 2013 2014 2015 2016E 2017E 2018E 200% 180% 160% 140% 120% 100% 80% 60% 40% 20% 0% Bus capex of 36.1m slightly lower than expected due to timing of bus purchases Rail capex of 6.2m also lower than expected Expect FY 16 bus capital spend of c 70m, dependent on London contract renewals, and rail capital spend of c 20m Expect similar level of bus spend in FY 17 of c. 80m, decreasing to c. 40m in FY 18, driven by timing of London contracts 19

David Brown Group Chief Executive

Regional bus FY 15 FY 14 HIGHLIGHTS Operating profit up 11.5% Margins improving, up to 13.0% Operating margin 13.0% 11.9% Revenue growth (lfl) 2.6% 4.3% Passenger growth (lfl) (1.4%) 1.9% Highest customer satisfaction score in the UK bus sector at 90% Significant roadworks in Oxford resulted in long delays due to congestion deterring travel Ongoing economic weakness in the north east impacting passenger volumes New bus app providing easier payment Pingit and PayPal, and improved real time information. Plus more WiFi on buses Introduced a multi-operator smart ticketing scheme in the north east and Brighton giving passengers more choice and flexibility Continued investment in our fleet 21

Regional bus: political outlook The Bus Bill process is at a very early stage the implications of the proposed Devolution Bill and Bus Bill are as yet unclear Partnership working is how we have always conducted our business. We continually engage with the DfT, MPs and other stakeholders to help inform the debate Go-Ahead is part of the solution we are an integral part of the UK public transport industry Invested over 180m in our regional bus services over past five years Our devolved management structure positions us well for greater local accountability in political structures There is opportunity - we operate only about 7% of the UK regional bus market Tyne and Wear looking to introduce a Quality Contract Scheme. Voluntary partnership would provide a better outcome for both passengers and taxpayers 22

London bus FY 15 FY 14 HIGHLIGHTS Maintained market share Margin remains broadly consistent Operating margin 9.2% 9.3% Revenue growth (lfl) 1.8% 7.5% Mileage growth (lfl) (0.9%) 1.6% Largest London bus operator running 24% of services High levels of roadworks and congestion impacted Quality Incentive Contract revenue TfL committed to improving Excess Wait Time (EWT) and working with them to mitigate congestion High quality and cost efficient operator Experienced management team High contract retention rate Population growth increasing demand forecast. TfL still growing the network 23

Rail FY 15 FY 14 HIGHLIGHTS Better than expected profitability Significant changes in the division Operating margin 1.1% 1.0% Passenger revenue growth (lfl) 7.6% 6.1% Passenger journey growth (lfl) 3.9% 4.8% Submitted bids for Northern and TPE; shortlisted for London Overground A good result in the year, despite operational challenges Busiest rail operation in the UK - operate 35% of UK rail passenger journeys Net increase in contributions to the DfT of 191.9m, up to 255.9m Core focus on delivering the commitments of our existing franchises UK rail market offers signficant opportunities over the coming years 24

Rail continued Southeastern Under its new direct award contract, delivered a good trading performance Contributed to DfT through profit share mechanism Close working relationship with Network Rail aiding improvements in operational performance Southern Performed in line with financial expectations Continued roll out of the key across Southern network around 50,000 cards in issue Following year end, Southern successfully integrated into GTR London Midland Performance continued to improve throughout the year, making a modest contribution to profit Working with DfT regarding planned extension to October 2017 25

Rail continued GTR Commenced trading in September 2014 Creation of a new business, new leadership team, a new culture and a programme of works for customer improvements Disruption throughout the year due to infrastructure issues and operational challenges Introduced an improvement plan with Network Rail to address issues Increased infrastructure investment is essential to improve services; will deliver significant benefit in the long term Southern and Gatwick Express successfully integrated into GTR in July 2015 Margins to be impacted in the near term; expectations for the life of the franchise remain unchanged, but heavily reliant on third parties Largest number of trainee drivers in the UK, currently c.300 26

Exploring opportunities Consider growth prospects both within and outside of traditional markets Look for value adding opportunities in line with our measured approach to risk Submitted bids for Northern and TransPennine Express. Contracts expected to be awarded in November 2015 Shortlisted for TfL s London Overground contract Will consider a number of other UK rail franchise opportunities over next 2 years Bidding for contracts in the German regional rail market Largest European rail market and amongst most liberalised Regional passenger revenue 9.6 billion per annum; 50 billion annual passenger kilometres operated Submitting second contract bid in Singaporean bus market Similar features to London bus market Over a billion passenger journeys annually 27

Summary and Outlook FY 15 has begun with similar trends flowing through from the second half of 2014/15 In bus, we anticipate steady progress towards 100m of operating profit, expected to be achieved in 2016/17. Headwinds experienced in the past year should reverse over time, and this along with reduced fuel costs, gives us continued confidence in the prospects for the bus division In rail, we expect stronger performance in Southeastern to continue to offset underperformance in GTR. Focus will remain on delivering operational improvements, delivering benefits to passengers and managing contractual changes Continuing discussions with the DfT on the extension of London Midland from March 2016 to October 2017, and hope to agree terms shortly Look forward to hearing result of Northern and TransPennine Express rail franchise competitions, and TfL s London Overground contract Overseas, we await outcome of bid in the Singapore bus market and continue to explore other opportunities, particularly in the German rail market The Group remains in a strong financial position with good cash generation and a robust balance sheet, supporting our progressive dividend policy and allowing flexibility to pursue value-adding opportunities 28

Q&A Follow us on Facebook and Twitter and LinkedIn @GoAheadGroup #GOGFY15

Appendix

IAS 19 (revised) IAS19 (revised) became effective for the Group in the previous financial year The table shows the impact on the financial results for FY 15, FY 14 and on the restated results for FY 13. The effect of applying the revised standard is a reduction in profit before tax for the year of 20.4m (FY 14: 14.2m), 12.2m of which is attributable to equity holders of the parent (FY 14: 8.6m) This results in a reduction in basic earnings per share of 28.4p (FY 14: 20.1p) and a reduction in adjusted earnings per share of 30.8p (FY 14: 24.0p), of which 11.7p (FY 14: 9.6p) relates to the bus division Applying the revised standard has no effect on cash, credit rating or bank covenants FY 15 m FY 14 m FY 13 m Profit adjustment bus (4.0) (3.3) (3.0) Profit adjustment rail (16.0) (12.3) (12.8) Total operating profit effect (20.0) (15.6) (15.8) Amortisation 1.9 3.4 3.8 Net finance costs (2.3) (2.0) (0.8) Profit before tax (20.4) (14.2) (12.8) Tax 4.2 3.2 2.9 Profit for the period (16.2) (11.0) (9.9) Attributable to: Equity holders of the parent (12.2) (8.6) (7.5) Non controlling interests (4.0) (2.4) (2.4) Reduction in basic EPS Reduction in adjusted EPS Reduction in EPS attributable to bus (16.2) (11.0) (9.9) (28.4)p (20.1)p (17.5)p (30.8)p (24.0)p (22.0)p (11.7)p (9.6)p (6.8)p 31

Dividend Dividend policy: progressive dividend growth whilst maintaining dividend cover of approximately two times adjusted earnings, on a pre IAS 19 (revised) basis through economic cycle. m Proposed dividend per share FY 14 dividend per share Earnings per share 150.8p 148.6p IAS 19 (revised) adjustment 30.8p 24.0p Revised earnings per share 181.6p 172.6p Dividend (6.5% increase) 90.0p 84.5p Dividend cover 2.02x 2.04x Earnings continue to be impacted by non cash IAS 19 (revised) adjustment Dividend cover should therefore be calculated on a pre-ias 19 (revised) basis Proposed dividend increased to 90.0p, up 5.5p, or 6.5% 32