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Retail Banking Sch edule of Charges

Contents ACCOUNT SERVICES Chequing 2 Savings 3 Butterfield Debit Cards & ATM Banking 4 Credit Reference 4 SAFETY DEPOSIT BOXES 4 CREDIT products PRODUCTS 3 Credit Cards 5 Loans 6 Mortgages 6 BUTTERFIELD ONLINE BANKING 6 Payment Products Bank Drafts / Manager s Cheques 7 Foreign Currency Transfers (Wires) 7 Bermuda Dollar Transfers (Wires) 7 Standing Orders 7 Foreign Exchange & Currency Handling Charges 7 1

Account Services Chequing Currencies BMD, USD, CAD, and GBP *Average Daily Balance required $5,000 / 3,500 Monthly maintenance fee $10 / 7 (if statements mailed**) Free cheque allowance if Average Daily Balance maintained Cheque processing for additional cheques Cheque overdraft (establishing facility, preparing and processing documentation) Interest on overdraft balance Unauthorised overdraft (NSF UI item) Stop payments Returned cheques 5 per month $1.75 each / 1.50 each 1% of overdraft ($200 minimum) Variable rates available $50 each $15 (good for 6 months) $50 per cheque Dormancy fee after two years of $8/ 6 per month inactivity (waived for seniors, youth and charities) Lost cheque books requiring $16 each a new account number USD cheques drawn on US banks: USD 250,000 and below $20 per cheque Cleared funds will be credited in 10 (local and currency calendar) business days USD cheques drawn on US banks: over USD 250,000 $65 per cheque in addition to the issuing bank s own collection charges. Funds are credited when received from the bank on which the cheque is drawn usually within 30 (local and currency calendar) business days GBP and CAD cheques: USD 250,000 equivalent and below $20/ 20 per cheque Cleared funds will be credited in 10 (local and currency calendar) business days All other foreign cheques $75 per cheque in addition to the issuing bank s own collection charges. Funds are credited when received from the bank on which the cheque is drawn usually within 30 (local and currency calendar) business days Non-scheduled statement request $7.50 each Scheduled additional statements $5 each Copy of statement for prior months $7.50 each Copy of s $5 per item (plus $40 per hour research fee) Research fee $40 per hour Audit confirmation $50 Cheque book production Price is per book of 25 Personal cheques $7.50 BMD/USD/CAD; 5 GBP (waived for seniors) Deposit books (2 part) - $3.50 BMD/USD; $4 CAD; 2.25 GPB each Butterfield Line: $7.50 BMD Cheque cashing for non-butterfield $30 customer Account transfers requested $3.00 by phone/fax/email/mail Coin counter 5% of total deposit * Definition of Average Daily Balance: A statement cycle consists of 20 business days. At the end of each business day during this cycle, the account balance is calculated. Then, at the end of the statement cycle, these balances are averaged to determine the account s Average Daily Balance. Seniors: All Butterfield customers age 60+ who register with the Bank are eligible for seniors benefits. Youth: All Butterfield customers below age 18 who register with the Bank are eligible for youth benefits. Charities must be registered with the Bermuda Government. ** Fee not applicable if Butterfield customer deregisters their paper statements through Butterfield Online. 2

Account Services Savings Strata Statement (no longer offered) Young Savers Interest bearing Yes (BMD only) No Yes Application Local personal use only Local personal use only Local personal use only (ages 10-17) Currencies BMD, USD BMD Monthly maintenance fee* $2 per month $2 per month No charge (waived for seniors, youth and charities) Dormancy fee after two years of $8 per month $8 per month No charge inactivity (waived for seniors, youth and charities) Foreign cheque deposit for $20 each $20 each $20 each USD/CAD/GBP cheques valued under $25,000 (or equivalent) Foreign cheque deposit for all other $75 plus any charges by foreign $75 plus any charges by foreign $75 plus any charges by foreign currencies and USD/CAD/GBP bank for processing and bank for processing and bank for processing and cheques valued at $25,000 and over remitting funds remitting funds remitting funds (or equivalent). Value given when funds collected from foreign bank Non-scheduled statement request $7.50 each $7.50 each $7.50 each Scheduled additional statements $5 each $5 each $5 each Copy of s $5 per item $5 per item $5 per item (plus $40 per hour research fee) (plus $40 per hour research fee) (plus $40 per hour research fee) Research Fee $40 per hour $40 per hour $40 per hour Audit confirmation $50 $50 $50 Interest on overdraft balance variable rates available variable rates available variable rates available Unauthorised overdraft $35 each $35 each $35 each Account transfer requested by fax/email/phone/mail $3 $3 $3 Coin counter 5% of total deposit 5% of total deposit 5% of total deposit FIXED TERM DEPOSIT Research fee Breakage fee $40 per hour 3% of entire balance ($250 minimum) SUPERSAVER PLUS Research fee Breakage fee $40 per hour 2% of entire balance ($250 minimum) *Fee not applicable if Butterfield customer deregisters their paper statements through Butterfield Online. 3

Account Services Butterfield Debit Cards and ATM banking Butterfield Debit Cards Chequewise Strata Statement Young Savers Withdrawals made at $3.50 $3.50 $3.50 $3.50 non-butterfield / Cirrus ATM location ATM withdrawals creating $35 each plus $35 each plus $35 each plus NA unauthorised overdraft interest charges interest charges interest charges Replacement of $35 $35 $35 $35 Rush fee (if customer requires $20 $20 $20 $20 prior to standard issuance period) Temporary limit increase $15 $15 $15 NA Replacement sales draft $20 $20 $20 $20 Research fee $40 per hour $40 per hour $40 per hour $40 per hour non local bank Debit/credit Card ATM surcharge $3 CREDIT REFERENCE Student reference Standard reference (includes bank to bank) Standard reference (rush) Additional copies $20 each $35 each $45 each $15 each Safety Deposit Boxes Safety deposit box size 5 x 2 x 22 annual rental fee per year (minimum rental period of six months) $30 5 x 3 x 22 $36 5 x 4 x 22 $43 5 x 5 x 22 $72 5 x 6 x 22 $90 10 x 2 x 22 $42 10 x 3 x 22 $72 10 x 4 x 22 $108 10 x 5 x 22 $129 10 x 6 x 22 $138 10 x 10 x 22 $240 10 x 15 x 22 $355 10 x 16 x 22 $396 15 x 12 x 22 $420 15 x 15 x 22 $552 32 x 12 x 22 $858 Lock and key Replacement $150 4

Credit Products Credit Cards Credit Cards: Standard Minimum line of credit Rewards Annual fee Gold Platinum Black British Airways Visa Platinum Standard or Visa Classic Butterfield Line Secured and Unsecured $1,000 $5,000 $10,000 $20,000 $5,000 $500 $10,000 One American Airlines mile for each dollar spent $75 for primary, $37.50 for One American Airlines mile for each dollar spent $115 for primary, $57.50 for One American Airlines mile for each dollar spent $150 for primary, $75 for 1.25 miles for every US $1 spent $300 for primary, $150 for One Avios for each dollar spent Two Avios for each dollar spent on British Airways purchases $150 for primary, $75 for N/A $45 for primary, $22.50 for Over-limit fee $40 $40 $40 $40 $40 $40 $40 (per ) Card replacement fee $35 $35 $35 $20 $35 $35 $35 Rush fee $20 $20 $20 $20 $20 $20 $20 Late payment fee $40 $40 $40 $40 $40 $40 $40 (per month) Non-sufficient funds $40 $40 $40 $40 $40 $40 $40 (NSF) handling fee Credit limit increase No charge No charge No charge No charge No charge No charge N/A Temporary credit limit increase $35 $35 $35 $35 $35 $35 N/A Cash advance charge ($5 minimum) Research Fee 2.75% of 2% of 1.50% of 1.50% of 1.50% of 2.75% of N/A $20/month for primary, $5/month for N/A Disputes/enquiries $15 $15 $15 $15 $15 $15 $15 initiated by holder where charge is proven to be correct Annual interest rate 19.95% 19.95% 19.95% 19.95% 19.95% 18.50% Secured - Base + 2% Unsecured - Base + 6% Minimum payment Secured - outstanding interest amount Unsecured - 2.75% of your balance, minimum $10 Credit auto-pay $3 monthly $3 monthly $3 monthly $3 monthly $3 monthly $3 monthly $3 monthly Minimum N/A N/A N/A N/A N/A N/A $250 amount Per item handling fee N/A N/A N/A N/A N/A N/A $10 under minimum amount ($250) Request for reports not N/A N/A N/A N/A N/A N/A $10 included in package Replacement statement $7.50 each $7.50 each $7.50 each $7.50 each $7.50 each $7.50 each $7.50 each Replacement sales draft $20 $20 $20 $20 $20 $20 $20 * Miles and Avios will not be awarded for cash advances, balance transfers, finance charges or fees. 5

Credit Products Credit Cards (cont d) Credit Cards: Standard Gold Platinum Black British Airways Visa Platinum Standard or Visa Classic Butterfield Line Secured and Unsecured US cross border fee 30 basis points 30 basis points 30 basis points 30 basis points 30 basis points 30 basis points 30 basis points Rush PIN mailer N/A N/A $50 $50 $50 N/A N/A Lost of Stolen Priority Pass N/A N/A N/A $35 N/A N/A N/A Penalty interest rate for accounts delinquent for 60 days or more Secured rate increases to Base + 6%. Unsecured rate increases to Base + 10%. This is effective after the account is 60 days delinquent. revering to the regular rate.. * Miles and Avios will not be awarded for cash advances, balance transfers, finance charges or fees. 6

Credit Products Loans Loans Consumer Loans Education (local or overseas) Debt Consolidation Administration fee 1% of loan ($200 minimum) 1% of loan ($200 minimum) 1% of loan ($200 minimum) Late payment fee $35 $35 $35 MORTGAGEs Mortgages First Legal Mortgage Second Mortgage Home Equity (deed of further charge) Administration fee 1% of mortgage 1% of addition to current mortgage 1% of addition to current ($2,500 minimum) ($500 minimum) mortgage ($500 minimum) Appraisal fee $375 $375 $375 Inspection fee $275 $275 $275 Late payment fee $35 $35 $35 Outstanding insurance premium fee 10% of insurance premium 10% of insurance premium ($250 minimum) ($250 minimum) Butterfield Online Banking PROCESSING FEE Drafts and manager s cheques $20 BMD/USD, $22 CAD, 13 GBP $2 each Own account transfer No charge $0.50 each Internal and domestic transfers $0.25 each $0.50 each Bill and credit payments No charge $0.50 each Bermuda dollar transfers (wires) from Butterfield account $5 BMD/USD, $6 CAD, 4 GBP each $2 each Foreign currency transfers (wires) from Butterfield account $15 BMD/USD, $17 CAD, 12 GBP each $2 each Replacement of lost RSA security token $35 Courier of RSA security token $50 ADDITIONAL fee for FUTURE dated s 7

Payment Products Bank Drafts / Manager s Cheques Purchase of Bank drafts Purchase of Manager s cheques Copies of drafts / cheques Stop payments $75 BMD/USD/CAD, 47 GBP each (Seniors $20 BMD/USD, $22 CAD, 13 GBP) $50 BMD/USD/CAD, 32 GBP each (Seniors $20 BMD/USD/CAD, 13 GBP) $7.50 per item $20 plus $25 stamp duty on indemnity (stamp duty waived if draft in question is valued under $50 BMD or foreign currency equivalent) Foreign Currency Transfers (Wires) Incoming transfers to Butterfield account Outgoing transfers from Butterfield account via Butterfield Online Banking Outgoing transfers from Butterfield account typed in the Bank s Request for Wire Transfer form Outgoing transfers from Butterfield account requested in-person or in-writing or using the Bank s Request for Wire Transfer form without typed instructions Same day turnaround (funds coming in and going out in same day) Research fee $6 BMD/USD, $0 CAD*, 4 GBP each $15 BMD/USD, $17 CAD, 12 GBP each $75 BMD/USD/CAD, 47 GBP each (Seniors $40 BMD/USD, $42 CAD, 25 GBP) $100 BMD/USD/CAD, 65 GBP each $500 BMD/USD, $660 CAD, 330 GBP each $40 per hour bermuda dollar Transfers (Wires) Incoming transfers from a local bank to Butterfield account Outgoing transfers from Butterfield account via Butterfield Online Banking Outgoing transfers from Butterfield account typed in the Bank s Request for Wire Transfer form Outgoing transfers from Butterfield account requested in-person or in-writing or using the Bank s Request for Wire Transfer form without typed instructions Research fee $6 BMD/USD, $7 CAD, 4 GBP each $5 BMD/USD, $6 CAD, 4 GBP each $50 BMD/USD/CAD, 32 GBP each $100 BMD/USD/CAD, 65 GBP each $40 per hour standing orders Set up fee $5 Amendment fee $5 each Transfers to Butterfield accounts $2 each Transfers to accounts at other local banks $3 each Commission on money transfers and drafts $7.50 each Insufficient funds fee (three attempts will be made) $5 per attempt foreign exchange & currency handling charges Exchange of funds Prevailing rate of exchange as listed on the Bank s Daily Rate board Disbursement of USD notes $5,000 or more 1% of total amount (subject to availability) Disbursement of CAD or GBP notes $1,500 CAD/ 500 GBP or more 1% of total amount (subject to availability) Disbursement of notes in all other foreign currencies $1,000 BMD equivalent or more 1% of total amount (subject to availability) Purchases of foreign currency with Bermuda dollars will be subject to the Bermuda Government s Foreign Currency Purchase Tax of 1% and Butterfield s Daily Foreign Exchange Rates. All dollar figures in BMD currency unless otherwise noted. All fees are subject to change without prior notice. Last updated: 2 February 2015 *Incoming CAD wire from a Canadian bank: CAD $15 (fee will be deducted by correspondent bank, reducing total CAD received). Incoming CAD wire from a non-canadian bank (routed through Canada): CAD $20 (fee will be deducted by correspondent bank from total CAD received. 8

SBNTBRETBR005 Rev 09/15