Sparta Dental Center Office Policy Statement

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Sparta Dental Center Office Policy Statement Our practice believes in the theories of modern dental care. Through proper preventive care and regular checkups, we believe that it is highly likely that most of our patients can expect to keep all of their teeth for all of their lives. We realize that every person s financial situation is different. For this reason we have worked hard to provide a variety of payment options to help you receive the dental care needed in order to enjoy a healthy and confident smile. Patient account portions are due at the time of service. At this time, we are not accepting medical assistance or Title 19. All patients, including medical assistance patients, have the following payment options: 1. Cash/Check 2. Credit Cards: We have arrangements to accept payment by Mastercard, Visa, Discover, and Debit cards. 3. Care Credit: For your convenience, we have made arrangements with a finance company for patients who desire to make monthly payments. Applications are available from our front staff and can be processed for application approval online or over the phone. 4. Patients age 62 and over will receive a 5% discount for all treatment paid in full with cash or check; uninsured patients will receive a 5% discount for all treatment paid in full with cash or check. Dental Insurance Our doctors choose their patient s course of treatment by determining the most effective method to treat a condition, and not by what is dictated by an insurance company. Most PPO plans cover the least expensive course of treatment when more than one treatment exists (they call it alternate benefits in most policies). Our doctors will do their best to advise you of your treatment options, but they are not familiar with each individual insurance policy. It is the patient s responsibility to pay any charges for these treatments not covered by the insurance company s fee allowance. As a courtesy, we will file the forms necessary for dental services provided. The patient is responsible for providing complete and accurate insurance information to our office in a timely manner. At the time of your appointment, we can estimate what your insurance may cover. Your estimated portion is due on the date of service. We encourage all patients to contact their insurance company to verify policy coverage information, as the patient is ultimately responsible for understanding his/her own policy. If there are any questions about coverage, we encourage patients to request a pre-determination of coverage. We can also file this as a courtesy. I understand that payment is my obligation regardless of insurance or any other third-party involvement. Treatment By scheduling an appointment, I am consenting to the treatment that will be provided during the appointment, including anesthetic as needed. I have had the opportunity to discuss benefits and risks, and am making an informed decision. I understand that treatment recommendations are based on information collected by the dentist and staff during the course of an examination that may include periodontal charting (gum measurements) and radiographs (x-rays). In order for proper diagnosis, periodontal charting and radiographs are required periodically per my doctor s recommendation and if I choose to deny them, I understand that I will be asked to sign a records transfer and seek care at another clinic.

Dental amalgams (silver fillings) are used in this office as well as resin (tooth colored fillings). I have my choice of materials, however if there is a best option, my dentist will inform me and make the recommendation as to which material should be used. I understand the resin fillings cost the same as amalgams in the office; however, my insurance company may not cover the resins at the same rate that they cover amalgams. Emergencies I consent to any procedure deemed necessary for my well being should an emergency arise during the course of the appointment. Broken Appointments Due to the need to help all patients as efficiently as possible, we need 48 hours notice if you must cancel or reschedule your appointment. This allows us sufficient time to schedule another appointment in your allotted time. We know that emergencies do happen, so we allow 2 broken (failed, short notice cancellation) appointments. After your second broken appointment, you will be on an on-call only basis for future appointments. On the 3 rd broken appointment, you may request your records to be transferred to a dental practice of your choice that can better accommodate your scheduling needs. Transfer of Records There is an $11.00 fee per family to transfer records. A records release form must be signed and returned one week prior to the date that records are needed. Returned check policy There is a $25.00 fee per check for a check that is returned to us. All checks returned NSF will be sent to Tri-State Adjustments for collection. Doctor/Patient Relationship We will consider that any patient not having contact with our office for 2 years is voluntarily terminating their patient/doctor relationship with Sparta Dental Center. I have read and agree to the Office Policies of Sparta Dental Center, SC. I understand that failure to comply with these policies may result in my dismissal from Sparta Dental Center, SC. Signature: Date: Relationship to Patient:

SPARTA DENTAL CENTER NOTICE OF PRIVACY PRACTICES THIS NOTICE DESCRIBES HOW HEALTH INFORMAT1ON ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. THE PRIVACY OF YOUR HEALTH INFORMATION IS IMPORTANT TO US. OUR LEGAL DUTY We are required by applicable federal and state law to maintain the privacy of your health information. We are also required to give you this Notice about our privacy practices, our legal duties, and your rights concerning your health information. We must follow the privacy practices that are described in this Notice while it is in effect. This Notice takes effect (9/15/2012), and will remain in effect until we replace it. We reserve the right to change our privacy practices and the terms of this Notice at any time, provided such changes are permitted by applicable law. We reserve the right to make the changes in our privacy practices and the new terms of our Notice effective for all health information that we maintain, including health information we created or received before we made the charges. Before we make a significant change in our privacy practices, we will change this Notice and make the new Notice available upon request. You may request a copy of our Notice at any time. For more information about our privacy practices, or for additional copies of this Notice, please contact us using the information listed at the end of this Notice. USES AND DISCLOSURES OF HEALTH INFORMATION We use and disclose health information about you for treatment, payment, and healthcare operations. For example: Treatment: We may use or disclose your health information to a dentist or other healthcare provider providing treatment to you for: a) the provision, coordination, or management of health care and related services by health care providers; b) consultation between health care providers relating to a patient; or c) the referral of a patient for health care from on health care provider to another. Payment: We may use and disclose your health information to obtain payment for services we provide to you. This may include: a) billing and collection activities and related data processing; b) actions by a health plan or insurer to obtain premiums or to determine or fulfill its responsibilities for coverage and provision of benefits under its health plan or insurance agreement, determinations of eligibility or coverage, adjudication or subrogation of health benefit claims; c) medical necessity and appropriateness of care reviews, utilization review activities; and d) disclosure to consumer reporting agencies of information relating to collections of premiums or reimbursement. Healthcare Operations: We may use and disclose your health information in connection with our healthcare operations. Healthcare operations include quality assessment and improvement activities, reviewing the competence or qualifications of healthcare professionals, evaluating practitioner and provider performance, conducting training programs, accreditation, certification, licensing or credentialing activities. Your Authorization: In addition to our use of your health information for treatment, payment or healthcare operations, you may give us written authorization to use your health information or to disclose it to anyone for any purpose. If you give us an authorization, you may revoke it in writing at any time. Your revocation will not affect any use or disclosures permitted by your authorization while it was in effect. Unless you give us a written authorization, we cannot use or disclose your health information for any reason except those described in this Notice. To You, Your Family and Friends: We must disclose your health information to you, as described in the Patient Rights section of this Notice. We may disclose your health information to a family member, friend or other person to the extent necessary to help with your healthcare or with payment for your healthcare, but only if you agree that we

may do so, or, if you are not able to agree, if it is necessary in our professional judgment. Persons Involved In Care: We may use or disclose health information to notify, or assist in the notification of (including identifying or locating) a family member, your personal representative or another person responsible for your care, of your location, your general condition, or death. If you are present, then prior to use or disclosure of your health information, we will provide you with an opportunity to object to such uses or disclosures. In the event of your incapacity or emergency circumstances, we will disclose health information based on a determination using our professional judgment disclosing only health information that is directly relevant to the person s involvement in your healthcare. We will also use our professional judgment and our experience with common practice to make reasonable inferences of your best interest in allowing a person to pick up filled prescriptions, medical supplies, xrays, or other similar forms of health information. Marketing Health-Related Services: We will not use your health information for marketing communication without your prior written authorization. We may provide you with information regarding products or services that we offer related to your health care needs. We will never sell your health information without your prior authorization. Required by Law: We may use or disclose your heath information when we are required to do so by law, including judicial and administrative proceedings. Abuse or Neglect: We may disclose your health information to appropriate authorities if we reasonably believe that you are a possible victim of abuse, neglect, or domestic violence or the possible victim of other crimes. We may disclose your health information to the extent necessary to avert a serious threat to your health or safety or the health or safety of others. National Security: We may disclose to military authorities the health information of Armed Forces personnel under certain circumstances. We may disclose to authorized federal officials health information required for lawful intelligence, counterintelligence, and other national security activities. We may disclose to correctional institution or law enforcement official having lawful custody of protected health information of inmate or patient under certain circumstances. Appointment Reminders: We may use or disclose your health information to provide you with appointment reminders (such as voicemail messages. postcards, or letters) or information about treatment alternatives or other health-related benefits and services that may be of interest to you. PATIENT RIGHTS Access: You have the right to look at or get copies of your health information, with limited exceptions. You may request that we provide copies in a format other than photocopies. We will use the format you request unless we cannot practicably do so. You must make a request in writing to obtain access to your health formation. You may obtain a form to request access by using the contact information listed at the end of this Notice. We will charge you a reasonable cost-based fee for expenses such as copies and staff time. You may also request access by sending us a letter to the address at the end of this Notice If you request an alternative format, we will charge a cost-based fee for providing your health information in that format. If you prefer, we will prepare a summary or an explanation of your health information for a fee. Contact us using the information listed at the end of this Notice for a full explanation of our fee structure. Disclosure Accounting: You have the right to receive a list of instances in which we or our business associates disclosed your health information for purposes, other than treatment, payment, healthcare operations, where you have provided an authorization and certain other activities, for the last 6 years, but not before April 14, 2003. If you request this accounting more than once in a 12-month period, we may charge you a reasonable, cost-based fee for responding to these additional requests. Restriction: You have the right to request that we place additional restrictions on our use or disclosure of your health information. We are not required to agree to these additional restrictions, but if we do, we will abide by our agreement (except in an emergency). Alternative Communication: You have the right to request in writing that we communicate with you about your health information by alternative means or to alternative locations. Your request must specify the alternative means or location, and provide satisfactory explanation how payments will be handled under the alternative means or location you request.

Amendment: You have the right to request that we amend your health information. Your request must be in writing, and it must explain why the information should be amended. We may deny your request under certain circumstances. Electronic Notice: If you receive this Notice on our Web site or by electronic mail (e-mail), you are entitled to receive this Notice in written form. QUESTIONS AND COMPLAINTS If you want more information about our privacy practices or have questions or concerns, please contact us. If you are concerned that we may have violated your privacy rights, or you disagree with a decision we made about access to your health information or in response a request you made to amend or restrict the use or disclosure of your health information or to have us communicate with you by alternative means or at alternative locations, you may complain to us using the contact information listed at the end of this Notice. You also may submit a written complaint to the U.S. Department of Health and Human Services. We will provide you with the address to file your complaint with the U.S Department of Health and Human Services upon request. We support your right to the privacy of your health information. We will not retaliate in any way if you choose to file a complaint with us or with the U.S. Department of Health and Human Services. Contact Officer: Privacy Officer Telephone: 608-269-5282 Fax: 608-269-6315 E-mail: sdcfrontoffice@gmail.com Address: 3000 Riley Road Sparta, WI 54656

Acknowledgment and receipt of Notice of Privacy Practices *You may refuse to sign this acknowledgment. I,, have received a copy of Sparta Dental, SC s Notice of Privacy Practices (available upon request). Print Name Signature Date Relationship to Patient: *By refusing to sign this acknowledgment we are unable to submit your dental claims to your insurance. I also authorize Sparta Dental, SC to disclose and discuss my patient health care records and treatment to the following persons, including those involved in my care or payment for that care: Name: Relationship to Patient: Name: Relationship to Patient: Name: Relationship to Patient: This consent is effective until revoked by you. You may revoke this consent at any time by giving written notice of revocation to Sparta Dental Center, SC. Revocation of this consent will not affect any action we took in reliance on this authorization before we received your written notice of revocation. I,, am confirming my written permission for the disclosure of my protected health information, as described in this form and in the Privacy Practices of Sparta Dental, SC. Signature: Date: Relationship to Patient : For office use only We could not obtain written acknowledgment because: Individual refused to sign. Communication barriers prevented us from obtaining a signature. An emergency situation prevented us from obtaining a signature. 2002 ADA All Rights reserved Reproduction and use of this form by dentists and their staff is permitted. Any other us, duplication, or distribution of this form by any other party requires prior written approval of the American Dental Association