Full Year 2018 Results. 27 February 2019

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Full Year 2018 Results 27 February 2019

1. Key Highlights and Financial Summary

Strong financial performance across all segments and progress made on all aspects of the strategic framework Financial Highlights Comparable growth of 3.4% (FY 2017: 1.8%), driven by improvements across all segments Total revenue growth at constant FX of 10.3% Adjusted EBITDA growth at constant exchange rates of 6.2% EBITDA margin decline of 50 bps to 15.5% due to dilutive impact of acquisitions Adjusted EPS at 0.91 (FY 2017: 0.97) as the previous year benefitted from the remeasurement of the interest in Visilab Supervisory Board proposes dividend of 0.33 per share, an increase of 3.1% Operational Highlights Completed rebranding of Tesco Opticians ahead of schedule; integration process ongoing Margins improving gradually as business optimizes operations to fit smaller store format Market share gains in key markets, such as France and Germany, through strong commercial execution Strengthened digital strategy with a clear and accelerated roadmap for our omni-channel as well as our pure play e-commerce business Successful launch of Lenstore Germany Piloted global omni-channel platform in Portugal Net Promoter Score of 62 (FY 2017: 59) 3

Resilient business model within a challenging economic environment Market and economic developments Favourable secular trends underpin optical retail market Weaker economic environment, driven by uncertainties surrounding Brexit and overall economic slowdown affecting consumer sentiment French retail market affected by the yellow-vest protests Currency fluctuations Depreciation of a number of currencies with a particularly strong impact from the Turkish lira Outlook 2019 Increasing political and economic uncertainty necessitates a flexible approach to our operations and plays to the strength of our resilient business model 4

Revenue performance in-line with mid-term objectives with growth across all segments Full Year Revenue - 7.9% increase in revenue to 3,721 million Revenue growth of 10.3% at constant exchange rates Comparable growth of 3.4% Strongest year of topline growth since 2015, with all three segments contributing to the performance Full Year Revenue ( million) 3,450 3,721 Fourth Quarter - 3.2% increase in revenue to 899 million Revenue growth of 4.4% at constant exchange rates Comparable growth of 2.9% 2017 2018 Fourth Quarter Revenue ( million) 899 871 Store network growth Store network expanded to 7,095 from 7,001 at year-end 2017 as 400 new store openings partly offset by store closings, in line with store network optimization strategy 4Q 2017 4Q 2018 5

750 650 550 450 350 250 150 50-50 200 180 160 140 120 100 80 60 40 20-25.0% 20.0% 15.0% 10.0% 5.0% 0.0% 25.0% 20.0% 15.0% 10.0% 5.0% 0.0% Robust adjusted EBITDA growth despite dilutive impact of acquisitions Full Year improved profitability by 4.5% Full year Adjusted EBITDA 1 ( million) EBITDA 1 up 6.2% at constant exchange rates to 576 million (FY 2017: 552 million) EBITDA 1 margin decline of 50 bps to 15.5%, driven by dilutive impact of acquisitions, additional costs related to integration of Tesco Opticians and higher overheads in the Benelux 552 576 16.0% 15.5% Fourth Quarter profitability was down 1.7% EBITDA 1 down 1.6% at constant exchange rates to 127 million (Q4 2017: 129 million) EBITDA 1 margin decline of 70 bps due to operating dynamics in our key markets 2017 2018 Fourth Quarter Adjusted EBITDA 1 ( million) 129 127 14.8% 14.1% 4Q 2017 4Q 2018 1 All EBITDA figures on an adjusted basis, i.e. excluding non-recurring items 6

2. Financial Review

G4 - Strong comparable growth against stable market benefitting from market share gains 57% of Group revenue FY 2018 revenue growth 7.9% at constant exchange rates Comparable growth for the FY 2018 of 2.4% (FY 2017: 0.0%) Strong performance in both Germany and France G4 key figures 2018 4Q18 Revenue growth (constant rates) 7.9% 5.2% Comparable growth 2.4% 1.7% Adj. EBITDA 1 growth (constant rates) -1.5% 3.6% Adj. EBITDA 1 margin 19.3% 18.7% Slightly positive to moderate growth in the Benelux and the UK, respectively Positive comparable growth in the fourth quarter at 2.4% Total number of stores increased by 39 to 3,387 (FY 2017: 3,348) mainly through store openings across the region FY 2018 EBITDA 1 decline of 1.5% at constant exchange rates to 411 million Organic EBITDA 1 growth offset by costs of Tesco integration and rebranding in the UK as well as digital investments and short-term impact of management change in Benelux EBITDA 1 margin decreased by 181bps from 21.1% in FY 2017 to 19.3% in FY 2018 Q4 2018 saw positive EBITDA 1 growth of 3.6% 1 All EBITDA figures on an adjusted basis, i.e. excluding non-recurring items 8

Other Europe - Top-line growth across the board; slight decline in margins due to lower profitability in Italy 31% of Group revenue FY 2018 revenue growth of 15.8% at constant exchange rates Comparable growth for FY 2018 of 2.7% (FY 2017: 3.3%) Acquisitions, primarily Visilab in Switzerland, contributed 12.5% to revenue Other Europe key figures 2018 4Q18 Revenue growth (constant rates) 15.8% 4.1% Comparable growth 2.7% 3.9% Adj. EBITDA 1 growth (constant rates) 13.6% -5.4% Adj. EBITDA 1 margin 15.5% 15.7% Revenue and comparable growth achieved across all businesses: Northern, Southern and Eastern Europe Positive comparable growth in Q4 2018 at 2.7% FY 2018 total number of stores increased by 36 to 1,912 (FY 2017: 1,876) FY 2018 EBITDA 1 increased by 13.6% at constant exchange rates to 176 million EBITDA 1 margin decreased by 35 bps from 15.9% in FY 2017 to 15.5% in FY 2018 Mainly reflects weaker performance in Italy during the year Q4 2018 EBITDA 1 declined by 5.4% at constant exchange rates 1 All EBITDA figures on an adjusted basis, i.e. excluding non-recurring items 9

Americas & Asia - Strong comparable growth stemming from LatAm, Russia and Turkey, with the US remaining a core priority 12% of Group revenue FY 2018 revenue growth of 8.8% at constant exchange rates Comparable growth for FY 2018 of 9.4% (FY 2017: 6.5%) Particularly strong performance in Colombia, Mexico, Russia and Turkey Americas & Asia- key figures 2018 4Q18 Revenue growth (constant rates) 8.8% 1.8% Comparable growth 9.4% 5.5% Adj. EBITDA 1 growth (constant rates) 139.8% N.M. Adj. EBITDA 1 margin 4.3% -3.7% Positive comparable growth in Q4 2018 of 5.5% Revenue impacted by negative currency translation effects due to depreciation of a number of currencies, in particular to the Turkish lira FY 2018 total number of stores slightly increased by 19 to 1,796 (FY 2017: 1,777) FY 2018 EBITDA 1 increased to 20 million (FY 2017: 11 million) Strong operating performance across the segment Reduction of the loss in the United States despite cost of store openings and new POS system in Q4 2018 EBITDA 1 margin increased by 207bps from 2.2% in FY 2017 to 4.3% in FY 2018 1 All EBITDA figures on an adjusted basis, i.e. excluding non-recurring items 10

Margin stability despite dilutive impact of acquisitions and evolving geographical mix % of total 100% 400m 449m 512m 537m 552m 576m Margin % 20.0% 90% 19.0% 80% 18.0% 70% 17.0% 60% 50% 15.3% 16.0% 16.0% 16.2% 16.0% 15.5% 16.0% 15.0% 40% 14.0% 30% 13.0% 20% 12.0% 10% 11.0% 0% 2013 2014 2015 2016 2017 2018 G4 Other Europe A&A Total Adj. EBITDA margin 10.0% All EBITDA figures on an adjusted basis, i.e. excluding non-recurring items 11

Free cash flow benefits from lower working capital requirements Free Cash Flow at 238 million in FY 2018 (+66% vs FY 2017) driven by: Improvements in working capital due to lower levels of inventories and receivables Leverage ratio continues to be well below our target of max 2.0x Net Debt decline of 89 million due to higher free cash flow generation Net Debt / EBITDA 1 at 1.3x 333 2.1x 2.1x 380 382 431 341 448 220 222 220 255 238 1.8x 143 1.4x 1.5x 1.3x 2013 2014 2015 2016 2017 2018 Net cash from operating activities ( mm) Free Cash Flow ( mm) Net debt / Adj. EBITDA 1 EBITDA shown on an adjusted basis, i.e. excluding non-recurring items 12

225 200 175 150 125 100 75 50 25-6.0% 5.0% 4.0% 3.0% 2.0% 1.0% 0.0% Capital expenditure remains in line with mid-term objective Capex continues to increase in line with growing business and mid-term objective of 4-6% of revenue FY 2018 store capex increased vs. previous year mainly due to: Improvement of existing stores through renovations, refurbishments and rebranding Continued implementation of standardized store concept New store openings Non-store capex in FY 2018 decreased vs. FY 2017 driven by: Higher number of ERP system roll-outs in 2017 4.3% 5.6% 5.0% 41 40 5.3% 52 5.7% 57 5.6% 48 29 85 117 122 124 140 162 2013 2014 2015 2016 2017 2018 Store capex Non-store capex Capex % revenue 13

Supervisory Board proposes dividend of 0.33 per share Supervisory Board proposes a FY 2018 dividend of: 0.33 per share Proposed divided reflects an increase of +3.1% compared to the prior year Represents a payout ratio of 38.7%, in line with our medium-term objective Proposed dividend is subject to approval at the Annual General Meeting on 26 April, 2019 0.31 0.32 0.33 0.28 +10.7% +3.2% +3.1% 2015 2016 2017 2018 Dividend per share in 14

3. Outlook

2019 Outlook Revenue and EBITDA growth broadly in line with our medium-term guidance Maintain dividend policy in line with medium-term guidance Accelerate digital capabilities to capture growing market opportunity Integrate recent acquisitions Continued focus on driving efficiencies across the Group Continue to explore opportunities for further growth across all markets 16

4. Q&A