Individually Managed Account Service Investor Guide

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Individually Managed Account Service Investor Guide Dated and Prepared as at 3 August 2017

Contents 3 Welcome to the Fisher Funds Individually Managed Account Service 4 What are the benefits of investing through the Individually Managed Account Service? 5 How does the Individually Managed Account Service work? 9 Your investment options 12 Fees 13 How to invest 14 Contact details for the Individually Managed Account Service 2

Welcome to the Fisher Funds Individually Managed Account Service The Fisher Funds Individually Managed Account Service (the IMA Service) provides a comprehensive wealth management facility specifically designed to help investors who are serious about managing their investments. Whether you are looking to preserve your wealth, generate income or achieve capital growth you can feel confident that you are in the right place. Each individually managed account (Account) aims to meet the personal wealth management requirements of an investor with substantial financial assets. The IMA Service enables your investments to be held and managed on your behalf within a single reporting platform, with portfolios that can be customised to your requirements. Fisher Funds a specialist investment manager The IMA Service is managed by Fisher Funds Management Limited (Fisher Funds), a specialist investment manager established in 1998. We have one of New Zealand s biggest investment teams with more than 200 years combined investment experience. There aren t many investment conditions we haven t navigated our way through. Today, Fisher Funds is one of New Zealand s largest fund managers, investing more than $7 billion on behalf of more than 250,000 New Zealanders. You re well looked after A high level of personal attention is essential in the accumulation, preservation and protection of your wealth. The IMA Service brings together skilled expertise to assist you in achieving your investment goals. With an Authorised Financial Adviser to provide you with tailored financial advice, an independent custodian ensuring your investments are held securely, and ourselves providing fund management expertise you can feel confident that you are on the right path. We appreciate your interest in the IMA Service and look forward to helping you on your financial journey in the years ahead. Bruce McLachlan Chief Executive 3

What are the benefits of investing through the IMA Service? The IMA Service is a personal wealth management system designed to make investment easy and flexible. By investing through the IMA Service you will benefit from: Simple and effective portfolio management a single platform from which to acquire, retain and sell all your investments. A qualified financial adviser only an Authorised Financial Adviser (Adviser) registered on the Financial Service Providers register (companiesoffice.govt.nz/fsp) is able to provide you with personalised financial advice and use the IMA Service on your behalf. Personalised financial advice together with your Adviser you can build a portfolio to match your investment needs and objectives. A range of investment options Model and Custom Portfolios are available which provide comprehensive exposure across many asset classes. Security your investments are held in trust for you by an independent custodian. Consolidated reporting regular consolidated transaction, valuation and performance reporting on your Account replaces multiple reports for individual investments. Potential cost savings access to reduced management fees on a number of managed funds. One point of contact your Adviser can answer your questions, provide investment advice and take care of transactions on your behalf. 4

Your investments are held by an independent custodian How does the IMA Service work? The IMA Service combines the expertise of an Authorised Financial Adviser with the experience of a recognised fund management company and the services of an independent custodian to provide a platform from which you can buy, retain and sell a range of investments. Personalised financial advice The set up and management of your Account requires professional investment advice from an Adviser to help you maximise the benefits available from the IMA Service. At the outset of the investment advice process, your Adviser will provide you with their personal Disclosure Statement so that you can assess their credentials and the services they offer. After considering your personal financial situation and assessing your investment objectives and risk tolerance, your Adviser will provide you with a written Statement of Advice that outlines their recommendations for your Account. It is important that you read and understand these documents before you invest. Once you have agreed your investment strategy and have completed the Client Servicing and Monitoring Agreement (the Agreement), your Adviser will instruct us to set up your Account which includes a Cash Management Account. All deposits are initially credited to your Cash Management Account and are then used to purchase investments. Investors using the IMA Service must appoint an Adviser approved by us as we act only on instructions issued by your Adviser, and we do not assess whether any investment decision is suitable for you. Cash Management Account Your Cash Management Account will hold the cash portion of your Account and all financial transactions will be processed through it. These include cash deposits and withdrawals, dividend and interest payments, investment income and redemptions, sale proceeds and fees and expenses. The Cash Management Account is also able hold a selection of foreign currency accounts. 5

Interest earned on the balance of your Cash Management Account is calculated daily. The Cash Management Account must retain a minimum cash balance that is sufficient to meet the fees chargeable to your Account (see page 12, Fees). Investments may be sold in order to create a minimum cash balance. If this is necessary we will contact your Adviser. Investments and withdrawals You choose how much you invest through the IMA Service, subject to meeting the minimum requirements detailed below. We can change the minimum requirements at any time. Investing and withdrawal criteria Minimum initial lump sum Minimum additional lump sum Minimum regular investment Transferring investments Switching between managed funds Minimum withdrawal Regular withdrawals $50,000 (or a lesser amount at our discretion) There is currently no minimum There is currently no minimum Any approved existing investment can be transferred into your Account free of charge There is currently no minimum There is currently no minimum There is currently no minimum Both regular and one off deposits can be made to your Cash Management Account. Regular deposits can be made weekly, fortnightly or monthly across your Account in the same proportions as any existing asset allocations. 6

You can withdraw part or all of your investments held through the IMA Service by contacting your Adviser who will issue instructions to us. We will pay the proceeds to your nominated bank account. Both regular and one off withdrawals can be made from your Cash Management Account subject to maintaining the minimum balance. Monitoring your investments One of the core services that your Adviser will provide is the ongoing monitoring of your Account to ensure that it continues to meet your agreed investment goals and objectives. This service includes: meeting regularly with you on an agreed basis to review your investment portfolio and discuss any changes in your personal circumstances; and Reporting to you One of the key benefits of investing through the IMA Service is that you are provided with consolidated reports of your investments. Your reports will include: a current valuation of your investments; performance reporting for both individual investments held and overall portfolio performance; a list of cash transactions for the period including income, fees and taxation; and an overall transaction history. Consolidated reports are provided to you as agreed with your Adviser, and you will also receive a comprehensive tax report annually. making and implementing agreed changes to your investment portfolio. The cost for providing these services is included in the Monitoring Fee (see page 12, Fees). 7

Making changes to your Account If at any time you wish to update your investment strategy, make additional investments or make deposits or withdrawals, you can do so easily by contacting your Adviser. Custody and administration The investments in your Account are held separately on your behalf by an independent custodian, FNZ Limited (FNZ) in the name of FNZ Custodians Limited. FNZ can also appoint sub-custodians to hold your investments. Funds in your Cash Management Account are held in trust for you in the name of FNZ Custodians Limited, with ANZ Bank New Zealand Limited. FNZ will: hold securities on trust for safekeeping; undertake transaction settlements; collect dividends and interest payments; provide foreign exchange support (e.g. hold foreign exchange and trade in a limited range of currencies; implement cash and investment transactions, including if required, regular withdrawals to supplement your income; regularly value your investment portfolio; attribute to you any tax payable or receivable; and produce comprehensive reporting, including taxation. Instructions to FNZ regarding your Account are given by your Adviser or us. 8

Your investment options There are a range of investment options available through the IMA Service including: A Custom Portfolio Investors who want to tailor their Account can design a Custom Portfolio in consultation with their Adviser. You can select from a wide range of investments including: a comprehensive range of managed funds; term deposits; domestic and international bonds; NZX listed securities; and a wide selection of overseas listed securities. Investments made for a Custom Portfolio through the IMA Service are held on your behalf by FNZ. Rebalancing a Custom Portfolio must be arranged with your Adviser. Your Account can also include investments you have acquired yourself. These can be incorporated into your Custom Portfolio by either: transferring these assets to FNZ (at no cost) which will give your Adviser the ability to monitor all of your investments; or retaining these assets independently, which are then subject to consolidated reporting only. Your Adviser can help you to determine whether any independent investments you hold are suitable for incorporation in your Account. Model Portfolios The Model Portfolios available through the IMA Service are designed by us and aim to meet the needs, goals and objectives of investors within a prescribed range of risk profiles. Model Portfolios are rebalanced monthly by us to maintain target asset allocations. Investments made in a Model Portfolio through the IMA Service are held on your behalf by FNZ. A description of each Model Portfolio as at the date of this Investor Guide is on the following pages: 9

Fixed Interest Portfolio Risk/return profile: LOW MEDIUM HIGH Return expectations: Investment objective: Investment policy: This Portfolio suits: At the lower end of the range consistent with income assets. To protect capital and produce a reliable, secure income stream. The portfolio invests in New Zealand dollar cash and managed funds that provide exposure to high grade New Zealand and international fixed interest assets. Investors that have little tolerance for volatility of returns. Conservative Portfolio Risk/return profile: LOW MEDIUM HIGH Return expectations: Investment objective: Investment policy: This Portfolio suits: At the lower end of the range but with some compensation for inflation. To provide some capital growth over the medium-term while minimising volatility in capital value and produce a steady income stream. The portfolio invests predominantly in New Zealand cash and New Zealand and international fixed interest assets. The portfolio also has limited exposure to New Zealand property, infrastructure, trans tasman shares, international shares and alternative assets. Investors primarily concerned with maintaining the capital value of their investment. In exchange, they are prepared to accept the likelihood of lower returns. While this investment strategy is designed to be conservative, the value of your investment may go down as well as up. Balanced Portfolio Risk/return profile: LOW MEDIUM HIGH Return expectations: Investment objective: Investment policy: This Portfolio suits: Between conservative assets such as cash and growth assets such as shares. Some protection from inflation is expected to be achieved. To provide a balance between income generation and capital appreciation. The portfolio invests in a relatively even split of income assets such as New Zealand cash, New Zealand and international fixed interest assets and growth assets such as New Zealand property, infrastructure, trans tasman shares, international shares and alternative assets. Investors wanting to achieve a balance between maintaining the capital value of their investment and growing that investment over the medium to long-term. 10

Growth Portfolio Risk/return profile: LOW MEDIUM HIGH Return expectations: Investment objective: Investment policy: This Portfolio suits: At the higher end of the range consistent with growth assets. The additional return is expected to compensate investors for the effects of inflation. To produce a high level of capital growth over the long term by investing across a broad range of assets. The portfolio predominantly invests in New Zealand property, trans tasman shares and international shares. There is also exposure to infrastructure and alternative assets. There is limited exposure to cash and fixed interest. Investors that are comfortable with high levels of volatility in the short-term in anticipation of achieving higher returns over the long-term. This type of investor has time to wait for the value of their investment to recover if it goes down. Equity Portfolio Risk/return profile: LOW MEDIUM HIGH Return expectations: Investment objective: Investment policy: This Portfolio suits: At the high end of the range even after adjusting for inflation. To produce high levels of capital growth over the long term by investing in assets with the highest potential return. The portfolio invests almost entirely in trans tasman shares and international shares. Investors that are comfortable with high levels of volatility in the short-term in anticipation of achieving higher returns over the long-term. This portfolio is designed for an investor who has time to wait for the value of their investment to recover if the investment goes down and who wants to invest exclusively in shares. You may also choose to have a combination of Model and Custom Portfolios. The funds that make up the Model Portfolios are selected principally from managed funds offered by Fisher Funds, to take advantage of cost efficiencies and diversification benefits. The Model Portfolios may also include directly held securities from time to time. All securities within the Model Portfolios are regularly monitored by our investment team to ensure they continue to meet the quality criteria set by us and retain their ongoing suitability. The target portfolio allocations and investments held by the Model Portfolios, and the range of investments offered through the IMA Service may change from time to time and without notice to you. Your Adviser is able to provide you with a current list of assets in each portfolio on request. FNZ transacts automatic rebalancing of the Model Portfolios at the instruction of Fisher Funds. Your Adviser will also provide you with relevant product disclosure statements or disclosure documents for the investments available through the IMA Service. It is important that before you invest, you read these documents. Your Adviser is available to discuss any questions you may have. 11

Fees Implementation Fee This fee is agreed between you and your Adviser for services provided in connection with establishing your Account. This fee is deducted from your Cash Management Account and may be either a percentage of your initial investment or a fixed dollar amount. Administration Fee An Administration Fee is charged by Fisher Funds for services provided to your Account. The amount of the Administration Fee will depend on the portfolio you invest in. Please see Part A of the IMA Agreement for the applicable rates. The Administration Fee also pays for the custodian s fees. Monitoring Fee Your Adviser may charge a Monitoring Fee for providing you with advice and services related to your Account. This fee is agreed between you and your Adviser and will depend on the size of your portfolio. Fee calculation The Administration Fee and Monitoring Fee (together the Investment Fee for the purposes of online reporting) are calculated daily as a percentage of the total value of your investment portfolio (excluding your Cash Management Account balance and any independently held assets) and deducted monthly from your Cash Management Account. These fees are subject to change by written notification to you. At the date of this Investor Guide, the Investment Fee is generally tax-deductible to the investor (and can be claimed by filing a tax return). You should seek independent taxation advice before investing and regularly thereafter, as tax law changes frequently. Managed funds fees Certain fees may be attached to the managed funds made available through the IMA Service. Examples can include fees for entry, brokerage, management, exit, switching and Supervisor s fees. These fees are set by the products suppliers, may vary according to product and supplier, and may include discounts or rebates. We currently fully rebate the underlying management fee charged in relation to the products that we manage. You also have access to reduced investment management fees on some managed funds. Your Adviser can provide relevant product disclosure statements and/or other disclosure documents for detailed information on applicable investment product fees. At the date of this Investor Guide there are no entry or exit fees charged on Fisher Funds managed funds made available to you through the IMA Service. Brokerage A brokerage fee will be charged by First NZ Capital Securities Limited for facilitating share and certain fixed interest transactions. The amount charged (as at the date of this Investor Guide) is: up to 0.75% of the value of shares traded (minimum $40); and up to 0.50% of the value of fixed interest securities (minimum $40). The brokerage fee is payable on each transaction and is deducted from your Cash Management Account. International transactions incur different charges. Please talk to your Adviser for more information. 12

How to invest Your Adviser will provide you with an IMA Service information pack which includes: your Adviser s Disclosure Statement/s; a discloser statement from the custodian which includes any fees they may charge; a Statement of Advice which includes your Adviser s investment recommendations; all relevant product disclosure statements and product disclosure documents; an IMA Agreement, Parts A and B; and a direct debit form. It is important that you read these documents, including the Terms and Conditions contained in the IMA Agreement to ensure that you understand the requirements and responsibilities placed on you. To invest through the IMA Service you will need to provide to your Adviser: a fully completed IMA Agreement; a copy of your bank deposit slip showing that your initial deposit has been made, or, include your cheque payable to FNZ Custodians Limited (Client Funds Account) and crossed account payee only see the Agreement for more information; and the identity documents for each investor as detailed in the IMA Agreement. 13

Contact details for the IMA Service Your primary point of contact in relation to the IMA Service will be your Adviser. Contact details for the other parties involved in the IMA Service are detailed below: IMA Service Manager: Fisher Funds Management Limited Level 1 Crown Centre 67-73 Hurstmere Road Takapuna Auckland 0622 New Zealand Private Bag 93502 Takapuna Auckland 0740 Phone: 0508 FISHER (0508 347 437) Facsimile: 09 489 7139 Email: enquiries@fisherfunds.co.nz Website: fisherfunds.co.nz Custodian: FNZ Limited Level 7 256 Lambton Quay PO Box 396 Wellington 6140 0800 888 445 fnz.co.nz Disclaimer Information contained in this Investor Guide is of a general nature only. It is not intended as personalised financial advice and does not take into account your personal financial situation. Investors should not rely on the information contained in this document solely when making decisions to buy and sell investments, products or services. 14

FFIMA08-08/17 Fisher Funds Management Limited Registered Office Fisher Funds Management Limited, Level 1, Crown Centre, 67-73 Hurstmere Road, Takapuna, Auckland 0622 Investor Enquiries Level 1, Crown Centre, 67-73 Hurstmere Road, Private Bag 93502, Takapuna, Auckland 0740 Freephone 0508 FISHER (0508 347 437) Telephone 09 445 3377 Facsimile 09 489 7139 Email enquiries@fisherfunds.co.nz Website fisherfunds.co.nz