AMENDMENT OF SOLICITATION / MODIFICATION OF CONTRACT 2. Amendment/Modification Number 3. Effective Date 4. Requisition/Purchase Request No. Amendment 03 See Box 16C 6. Issued by: Code 7. Administered by (If other than line 6) Office of the Chief Financial Officer Office of Contracts Office of the Chief Financial Officer 1100 4 th Street SW Suite E610 Office of the Chief Risk Officer Washington, DC 20024 1100 4 th Street, SW, Suite E770 2024426428 Washington DC 20024 samira.davis@dc.gov 1. Solicitation Number Page of Pages CFOPD16R003 1 1+Attachments 5. Solicitation Caption Prepaid debit card services 8. Name and Address of Contractor (No. street, city, county, state and zip code) ALL POTENTIAL OFFERORS X 9A. Amendment of Solicitation No. CFOPD16R003 9B. Dated (See Item 11) February 02, 2016 10A. Modification of Contract/Order No. Code 10B. Dated (See Item 13) Facility 11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS The above numbered solicitation is amended as set forth in item 14. The hour and date specified for receipt of Offers is extended. is not extended. Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods: (a) By completing Items 8 and 15, and returning a _1 written copy of the amendment: (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) BY separate letter or fax which includes a reference to the solicitation and amendment number. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such may be made by letter or fax, provided each letter or telegram makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified. 12. Accounting and Appropriation Data (If Required) 13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS, IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14 A. This change order is issued pursuant to (Specify Authority): B. The above numbered contract/order is modified to reflect the administrative changes. C. This supplemental agreement is entered into pursuant to authority of: X D. Other (Specify type of modification and authority) E. IMPORTANT: Contractor is not is required to sign this document and return 1 copy to the issuing office. 14. Description of Amendment/Modification (Organized by UCF Section headings, including solicitation/contract subject matter where feasible.) The above referenced solicitation to provide Prepaid Debit Card Services is hereby amended to effect the following changes (Attachment A) and respond to inquiries received (Attachment B). ALL OTHER TERMS AND CONDITIONS REMAIN UNCHANGED Except as provided herein, all terms and conditions of the document is referenced in Item 9A or 10A remain unchanged and in full force and effect. 15A. Name and Title of Signer (Type or print) 16A. Name of Contracting Officer 15B. Name of Contractor (Signature of person authorized to sign) 15C. Date Signed Drakus Wiggins, CPPB 16B. District of Columbia (Signature of Contracting Officer) 16C. Date Signed 03/18/2016
Attachment A The following changes are hereby incorporated into the solicitation. 1. Section C.4.3.1 is deleted in its entirety and replaced as follows: 1. The Contractor s services shall include an automated Information Voice Response (IVR) telephony system that interacts with callers, gathers information and routes calls to the appropriate recipient. The IVR system shall accept a combination of voice telephone input and touchtone keypad selection and provides appropriate voice responses. 2. Section C.4.11.2 is deleted in its entirety and replaced as follows: 2. The Contractor shall provide the COTR an Implementation Plan within seven (7) calendar days following the award of the contract, unless otherwise approved in writing by the COTR. 3. Section M.3.1.5.b is deleted in its entirety and replaced as follows: b. The Offeror shall provide a reference list of public sector contracts or subcontracts, complete or ongoing, that the Offeror has satisfactorily performed within the past five (5) years that are similar in size and scope as the required services described in Section C. The Offeror s list shall include the following information for each contract or subcontract: i. Contract Title ii. Contract number iii. Contract duration (or Period) iv. Total contract value v. Whether the Offeror was the prime contractor or a subcontractor vi. Description of work performed, to include: Type of card(s) implemented Number of different programs served Average program population size served Average size of the program s funding vii. Contact Person name, phone, and email address The District may contact listed references.
Attachment B The following are responses to inquiries received. Question 1. On Page 4 Table 1, what is the average dollar amount of the disbursements to these programs? Response 1. For 2015, the average funding per load was $235; $14 million was loaded in total with the number of loads totalling 59,808. The programs in Table 1 are small programs within one agency and are considered as one. Question 2. Financial Questions: Unemployment Insurance, Average load per disbursement over the past 24 month. Response 2. $270.32. Question 3. Financial Questions: Payroll including Youth Employment, DOES Project, Mayor's Youth leader ship, etc reloadable, What is the average number of disbursements per claim for the program (e.g., on average how many disbursements does a claimant receive over the life of a claim). Response 3. There are no claims under these programs (Youth Employment, DOES Project, Mayor's Youth leader ship). They are employment programs. Each is shortlived and the annual timeframe of each program s operations and number of disbursements are indicated in Attachment C under the heading load frequency. For UMC payroll, the employee is paid biweekly for the extent of their employment. There were 30 new cards issued monthly in 2015. Question 4. C.2.1.1, page 3, Can you provide the average length of time a recipient receives unemployment benefit payments? Response 4. Unemployment benefits are paid up to 26 weeks currently and the average number of weeks is around 18. Question 5. C.2.1.3, page 34, can you provide the average length an active cardholder receives funding for each of the programs included in the Participant Payroll Card group for the last 12 months? Response 5. Each program is shortlived and the annual timeframe of each program s operations and number of disbursements are indicated in Attachment C under the heading load frequency. Question 6. C.4.3[1], page 9, can you provide an example of an IVR response that is not spoken (i.e. describe an IVR response in the form of fax, call back, email, or other channel)? Response 6. Refer to Attachment A, Item 1. 1
Question 7. F.1, page 25, would you consider a longer term contract (five years rather than one year)? A one year term would not make economic sense with the considerable investment needed to get this program setup along with the time to get this setup to launch. Response 7. The contract term referenced in Section F of the solicitation remains unchanged. Question 8. C.2 Background, Page 3, the District provided numbers for 2014. With the change in the economy in 2015 will you please provide updated active card counts and issuance numbers for all programs listed for 2015 or at least the monthly numbers for the months of Oct 2015, Nov 2015, and Dec 2015 so Contractors can have a better picture of current cardholder counts and disbursement amounts? Response 8. Refer to Attachment C. Question 9. C.4.7, Cardholders, and M.3.1.2.a, Cardholder Fees, pages 12&77: It appears that bidders can provide different fee schedules according to page 77. However, the requirements on page 12 are more in line with reloadable programs only to have the prescribed number of free transactions. Will the District amend the RFP to allow bidders more flexibility with the nonreloadable and instant issuance cards and make the requirements in C.4.7 only applicable to reloadable programs? Otherwise, bidders may not be able to submit a bid with these financial burdens/constraints. Response 9. The requirements remain unchanged. Question 10. C.4.11, Card Implementation, Item 2, page 13: Can the District please clarify whether one week means one calendar week or one business week? Response 10. Refer to Attachment A, Item 2. Question 11. C.4.19, Office of Tax and Revenue (OTR) Card Files, page 18: Can the District please provide the number of checks the current bidder issued in 2015 for transferring card balances? Please provide a copy of the monthly report format. Response 11. 106 checks were issued in 2015. Also refer to Attachment C. Question 12. C.4.20, CFSA Card Files, Item 3, page1819: Please confirm that files will be sent from the District s banking contractor with corresponding benefits for each case to be funded. Response 12. All data files for setup, correction or deletion of a client s card, without funding, will come directly from CFSA. The file with the active account and payment information will come from the District s banking contractor. 2
Question 13. M.3.1.5. b, page 78: Will the District confirm that a bidder should list ALL public sector debit card contracts performed in the past 5 years as part of their submission? Response 13. See Attachment A, Item 3. Question 14. M.3.1.5.b, page 78: As the information related to the Number of cards loaded annually and the Funds amount loaded annually are proprietary information not only for the bidders but customers as well would the District modify vi to remove these two requirements? Response 14. See Attachment A, Item 3. Question 15. Followup to question #26 Unemployment Insurance What is the average number of disbursements per claim for the program (e.g., on average how many disbursements does a claimant receive over the life of a claim). Response 15. UI benefits are paid up to 26 weeks currently and the average number of weeks is around 18. The claimant receives biweekly payments, which would be a total of 36 average disbursements per claim. Also, see Attachment D of Amendment 2. Question 16. Followup to question #28 UMC Payroll Cards, Caregiver, etc What is the average number of disbursements per claim for the program (e.g., on average how many disbursements does a claimant receive over the life of a claim). Response 16. This information is unavailable, but UMC is a payroll program so these are not claimants; they are employees. Question 17. Followup to question #43 C.2, page 36, what is the definition of an active cardholder? Response 17. An active cardholder is a cardholder with a card that has a balance. Question 18. C.2.1.1, page 3, over the past 12 months, how many claimants received a deposit to an unemploymentprepaid card per month? Response 18. Refer to Attachment D of Amendment 2 as the number of claimants who received a deposit is consistent with the number of cards loaded. Question 19. Followup to question #48 Regarding the 17,000 active unemployment insurance cardholder number, is that the average number of cards receiving funds in a one month period (i.e. Dec 2014) or active cards for all of 2014? Response 19. All active cards of 2014. Question 20. Are active cards in a one month period closer to 6,300 cards based on the RFP and Amendment #2? 3
Response 20. Refer to Attachment D of Amendment 2 with 2015 card statistics. Question 21. Section I.31.1 and I.31.4, First Source Employment, page 60: These provisions require Contractor to (i) enter into a First Source Employment Agreement and (ii) make new hire commitments to the District, if the value of the agreement exceeds $300,000 or more. Would the District please confirm that these requirements will be waived if no charge is assessed to the District? Response 21. The provisions of Section I.31 will not be imposed based on an Offeror s Extended Total for the Base Period, or an Option Period, individually being at no charge assessed to the District. Question 22. What other provisions, requirements, or sections of this RFP would be waived or not applicable if hypothetically no charge is assessed to the District? i. H.3. Certified Business Enterprise Subcontracting Requirements? ii. J.8. Department of Employment Services First Source Agreement and Employee Plan? iii. I.1.C. WalshHealy Public Contracts Act? iv. I.24? v. I.34.7? vi. I.25.a and I.25.b., Living Wage Act of 2006? vii. Any other sections? Response 22. The provisions of the solicitation that are solely based on contract value will not be imposed accordingly if no charge is assessed to the District on an Offeror s Extended Total for the Base Period, or an Option Period, individually. Question 23. Followup to Attachment D, There are two DOES Payroll tables, DC DOES Payroll 4255 (pg 2) and DOES Payroll 4569 (pg 14). Which of the DOES payroll programs are represented in each table? i.e. Is the Summer Youth Program in 4255 or 4569, etc. Response 23. Summer Youth Program is 4569. The remaining DOES programs are 4255. Question 24. J: 4 Tax Certification Affidavit, please clarify what you are looking for regarding Square and Lot Information Response 24. The Square and Lot Information is related to the business property address; however, the information can be omitted. Question 25. Question 96, the response refers us to the response for question 68. This response does not seem to answer Question 96. Should the response to another question have been referenced? If not, can you clarify the response to Question 68 for Question 96? 4
Response 25. Response 96 of Amendment 02 is hereby corrected as follows: The contract term referenced in Section F of the solicitation remains unchanged. Question 26. C.2.1.1 Page 3, Understanding a claimant can receive biweekly payments during the 52week benefit cycle, how many of these biweekly payments did claimants actually receive (on average) during the past 12 months? This information will help bidders build out their cardholder service and support staffing plans for both new claimants coming into the program and those requiring ongoing support. Response 26. Refer to Attachment D of Amendment 2. Question 27. C.2.1.3 Page 34, Can you provide the average length an active cardholder receives funding for each of the programs included in the Participant Payroll Card group for the last 12 months. Response 27. There is no such information available. Question 28. C.4.3 Page 9, Can you provide an example of an IVR response that is not spoken (i.e. describe an IVR response in the form of fax, callback, email, or other channel). Response 28. Refer to Attachment A, Item 3. 5
Attachment C Page 1 of 8
DOES UI Quarter 2012Q1 2012Q2 2012Q3 2012Q4 2013Q1 2013Q2 2013Q3 2013Q4 2014Q1 2014Q2 2014Q3 2014Q4 2015Q1 $ 23,782,064 $ 26,492,534 $ 26,108,735 $ 26,544,362 $ 25,661,578 $ 22,636,876 $ 24,590,893 $ 24,986,323 $ 16,790,913 $ 13,507,437 $ 14,633,940 $ 13,684,240 $ 9,001,040 Payments 91,323 101,141 97,735 100,497 97,042 87,234 94,077 95,603 61,318 47,682 53,857 51,811 33,777 Accounts Created 17,213 8,574 8,030 7,583 7,576 6,787 7,653 23,559 5,642 5,731 5,398 4,959 3,241 Avg. Payment $ 260.42 $ 261.94 $ 267.14 $ 264.13 $ 264.44 $ 259.50 $ 261.39 $ 261.36 $ 273.83 $ 283.28 $ 271.72 $ 264.12 $ 266.48 $30,000,000 DOES UI ($ Issued vs. # of Cards Issued) 23,559 25,000 $25,000,000 $23,782,064 17,213 $26,492,534 $26,108,735 $26,544,362 $25,661,578 $22,636,876 $24,590,893 $24,986,323 20,000 $20,000,000 $16,790,913 15,000 $15,000,000 $13,507,437 $14,633,940 $13,684,240 $10,000,000 $5,000,000 8,574 8,030 7,583 7,576 6,787 7,653 5,642 5,731 5,398 4,959 $9,001,040 3,241 10,000 5,000 2012Q1 2012Q2 2012Q3 2012Q4 2013Q1 2013Q2 2013Q3 2013Q4 2014Q1 2014Q2 2014Q3 2014Q4 2015Q1 Accounts Created $30,000,000 DOES UI ($ Issued vs. # of Payments) 240,000 $25,000,000 $23,782,064 $26,492,534 $26,108,735 $26,544,362 $25,661,578 $22,636,876 $24,590,893 $24,986,323 200,000 $20,000,000 160,000 $16,790,913 $15,000,000 91,323 101,141 97,735 100,497 97,042 94,077 95,603 $13,507,437 $14,633,940 $13,684,240 120,000 $10,000,000 87,234 61,318 47,682 53,857 51,811 $9,001,040 80,000 $5,000,000 33,777 40,000 2012Q1 2012Q2 2012Q3 2012Q4 2013Q1 2013Q2 2013Q3 2013Q4 2014Q1 2014Q2 2014Q3 2014Q4 2015Q1 Payments Page 2 of 8
DOES PayCard Quarter 2012Q1 2012Q2 2012Q3 2012Q4 2013Q1 2013Q2 2013Q3 2013Q4 2014Q1 2014Q2 2014Q3 2014Q4 2015Q1 $ 181,666 $ 780,436 $ 9,350,313 $ 818,693 $ 771,468 $ 1,105,149 $ 9,030,488 $ 1,138,677 $ 983,834 $ 1,275,903 $ 10,020,156 $ 1,202,309 $ 800,986 Payments 1,164 4,404 48,037 2,955 3,192 4,702 46,538 5,003 4,121 4,920 50,557 4,120 2,858 Accounts Created 1,343 14,812 1,517 526 457 1,002 13,316 580 453 12,440 1,580 313 341 Avg. Payment $ 156.07 $ 177.21 $ 194.65 $ 277.05 $ 241.69 $ 235.04 $ 194.05 $ 227.60 $ 238.74 $ 259.33 $ 198.20 $ 291.82 $ 280.26 DOES PayCard ($ Issued vs. # of Cards Issued) $12,000,000 14,812 16,000 $10,000,000 $9,350,313 $9,030,488 13,316 12,440 $10,020,156 14,000 12,000 $8,000,000 10,000 $6,000,000 8,000 $4,000,000 6,000 4,000 $2,000,000 $1,138,677 $983,834 $818,693 $771,468 $1,105,149 $1,275,903 1,580 1,343 1,517 $1,202,309 580 $800,986 $780,436 526 453 457 313 341 $181,666 1,002 2012Q1 2012Q2 2012Q3 2012Q4 2013Q1 2013Q2 2013Q3 2013Q4 2014Q1 2014Q2 2014Q3 2014Q4 2015Q1 2,000 Accounts Created DOES PayCard ($ Issued vs. # of Payment) $12,000,000 60,000 $10,000,000 $9,350,313 48,037 $9,030,488 46,538 $10,020,156 50,557 50,000 $8,000,000 40,000 $6,000,000 30,000 $4,000,000 20,000 $2,000,000 $780,436 $818,693 $1,105,149 $1,138,677 $983,834 $1,275,903 $1,202,309 $800,986 $771,468 5,003 $181,666 4,404 4,121 4,920 4,120 2,858 2,955 3,192 1,164 4,702 2012Q1 2012Q2 2012Q3 2012Q4 2013Q1 2013Q2 2013Q3 2013Q4 2014Q1 2014Q2 2014Q3 2014Q4 2015Q1 10,000 Payments Page 3 of 8
DC TIPS Quarter 2012Q2 2012Q3 2012Q4 2013Q1 2013Q2 2013Q3 2013Q4 2014Q1 2014Q3 2014Q4 2015Q1 $ 25 $ 3,000 $ 1,500 $ 2,000 $ 600 $ 2,300 $ 1,700 $ $ 150 $ 650 $ 3,350 Payments 1 6 4 4 6 5 8 8 7 4 14 Accounts Created 60 100 Avg. Payment $ 25.00 $ 500.00 $ 375.00 $ 500.00 $ 100.00 $ 460.00 $ 212.50 $ $ 21.43 $ 162.50 $ 239.29 $4,000 DC TIPS ($ Issued vs. # of Cards Issued) 120 $3,500 100 $3,350 100 $3,000 $3,000 $2,500 $2,300 80 $2,000 $1,500 60 $1,500 $2,000 $1,700 60 40 $1,000 $500 $600 $650 $150 $25 2012Q2 2012Q3 2012Q4 2013Q1 2013Q2 2013Q3 2013Q4 2014Q1 2014Q3 2014Q4 2015Q1 20 Accounts Created DC TIPS ($ Issued vs. # of Payments) $4,000 $3,500 $3,000 $3,350 14 16 14 $3,000 12 $2,500 $2,000 $1,500 $2,000 $2,300 $1,700 8 8 7 10 8 $1,500 6 6 $650 6 $1,000 4 4 $600 5 4 4 $500 1 $25 $150 2 2012Q2 2012Q3 2012Q4 2013Q1 2013Q2 2013Q3 2013Q4 2014Q1 2014Q3 2014Q4 2015Q1 Payments Page 4 of 8
Caregiver PayCard Quarter 2013Q2 2013Q3 2013Q4 2014Q1 2014Q2 2014Q3 2014Q4 2015Q1 $ 402,701 $ 1,200,064 $ 1,192,583 $ 1,204,435 $ 1,236,259 $ 1,269,719 $ 1,259,363 $ 1,261,018 Payments 468 1,407 1,420 1,437 1,450 1,479 1,506 1,531 Accounts Created 441 21 16 18 22 9 19 17 Avg. Payment $ 860.47 $ 852.92 $ 839.85 $ 838.16 $ 852.59 $ 858.50 $ 836.23 $ 823.66 Caregiver PayCard ($ Issued vs. # of Cards Issued) $1,400,000 $1,200,000 441 $1,200,064 $1,192,583 $1,204,435 $1,236,259 $1,269,719 $1,259,363 $1,261,018 500 450 400 $1,000,000 350 $800,000 300 250 $600,000 200 $400,000 $402,701 150 $200,000 17 21 16 18 22 19 9 2013Q2 2013Q3 2013Q4 2014Q1 2014Q2 2014Q3 2014Q4 2015Q1 100 50 Accounts Created Caregiver PayCard ($ Issued vs. # of Payments) $1,400,000 $1,200,000 $1,200,064 1,407 $1,192,583 $1,236,259 $1,269,719 $1,259,363 $1,204,435 1,506 1,420 1,437 1,450 1,479 $1,261,018 1,531 1,800 1,600 1,400 $1,000,000 1,200 $800,000 1,000 $600,000 $402,701 800 $400,000 $200,000 468 600 400 200 2013Q2 2013Q3 2013Q4 2014Q1 2014Q2 2014Q3 2014Q4 2015Q1 Payments Page 5 of 8
Tax Refunds Quarter 2013Q4 2014Q1 2014Q2 2014Q3 2014Q4 2015Q1 $ 10 $ 6,098,637 $ 5,068,372 $ 1,093,185 $ 951,033 $ 3,458,424 Payments 10 7,702 8,838 1,955 1,403 3,696 Accounts Created 10 7,701 8,826 1,944 1,402 3,351 Avg. Payment $ 1.00 $ 791.83 $ 573.48 $ 559.17 $ 677.86 $ 935.72 $7,000,000 Tax Refunds ($ Issued vs. # of Cards Issued) 10,000 $6,000,000 $6,098,637 8,826 9,000 $5,000,000 7,701 $5,068,372 8,000 7,000 $4,000,000 $3,000,000 $2,000,000 $1,000,000 $3,458,424 $1,093,185 $951,033 3,351 1,944 1,402 10 $10 2013Q4 2014Q1 2014Q2 2014Q3 2014Q4 2015Q1 6,000 5,000 4,000 3,000 2,000 1,000 Accounts Created $7,000,000 $6,000,000 Tax Refunds ($ Issued vs. # of Payments) $6,098,637 $5,068,372 7,702 8,838 10,000 9,000 8,000 $5,000,000 7,000 $4,000,000 $3,000,000 $2,000,000 $1,000,000 $3,458,424 3,696 $1,093,185 1,955 $951,033 $10 1,403 10 2013Q4 2014Q1 2014Q2 2014Q3 2014Q4 2015Q1 6,000 5,000 4,000 3,000 2,000 1,000 Payments Page 6 of 8
UMC Payroll Quarter 2014Q3 2014Q4 2015Q1 $ 474,505 $ 612,425 $ 578,955 Payments 752 1,078 1,025 Accounts Created 205 52 36 Avg. Payment $ 630.99 $ 568.11 $ 564.83 $700,000 UMC Payroll ($ Issued vs. # of Cards Issued) 250 $600,000 $474,505 $612,425 $578,955 200 $500,000 205 $400,000 150 $300,000 100 $200,000 $100,000 52 36 50 2014Q3 2014Q4 2015Q1 $700,000 $600,000 $500,000 UMC Payroll ($ Issued vs. # of Payments) $612,425 $578,955 $474,505 1,078 1,025 1,200 1,000 800 $400,000 $300,000 752 600 $200,000 400 $100,000 200 2014Q3 2014Q4 2015Q1 Payments Page 7 of 8
DC Data by Quarter Program ID Program Name Quarter Payments Accounts Created Avg. Payment 04014178 DOES UI 2012Q1 $ 23,782,064 91,323 17,213 $ 260.42 04014178 DOES UI 2012Q2 $ 26,492,534 101,141 8,574 $ 261.94 04014178 DOES UI 2012Q3 $ 26,108,735 97,735 8,030 $ 267.14 04014178 DOES UI 2012Q4 $ 26,544,362 100,497 7,583 $ 264.13 04014178 DOES UI 2013Q1 $ 25,661,578 97,042 7,576 $ 264.44 04014178 DOES UI 2013Q2 $ 22,636,876 87,234 6,787 $ 259.50 04014178 DOES UI 2013Q3 $ 24,590,893 94,077 7,653 $ 261.39 04014178 DOES UI 2013Q4 $ 24,986,323 95,603 23,559 $ 261.36 04014178 DOES UI 2014Q1 $ 16,790,913 61,318 5,642 $ 273.83 04014178 DOES UI 2014Q2 $ 13,507,437 47,682 5,731 $ 283.28 04014178 DOES UI 2014Q3 $ 14,633,940 53,857 5,398 $ 271.72 04014178 DOES UI 2014Q4 $ 13,684,240 51,811 4,959 $ 264.12 04014178 DOES UI 2015Q1 $ 9,001,040 33,777 3,241 $ 266.48 04014255 DOES PayCard 2012Q1 $ 181,666 1,164 1,343 $ 156.07 04014255 DOES PayCard 2012Q2 $ 780,436 4,404 14,812 $ 177.21 04014255 DOES PayCard 2012Q3 $ 9,350,313 48,037 1,517 $ 194.65 04014255 DOES PayCard 2012Q4 $ 818,693 2,955 526 $ 277.05 04014255 DOES PayCard 2013Q1 $ 771,468 3,192 457 $ 241.69 04014255 DOES PayCard 2013Q2 $ 1,105,149 4,702 1,002 $ 235.04 04014255 DOES PayCard 2013Q3 $ 9,030,488 46,538 13,316 $ 194.05 04014255 DOES PayCard 2013Q4 $ 1,138,677 5,003 580 $ 227.60 04014255 DOES PayCard 2014Q1 $ 983,834 4,121 453 $ 238.74 04014255 DOES PayCard 2014Q2 $ 1,275,903 4,920 12,440 $ 259.33 04014255 DOES PayCard 2014Q3 $ 10,020,156 50,557 1,580 $ 198.20 04014255 DOES PayCard 2014Q4 $ 1,202,309 4,120 313 $ 291.82 04014255 DOES PayCard 2015Q1 $ 800,986 2,858 341 $ 280.26 04014278 DC TIPS 2012Q2 $ 25 1 60 $ 25.00 04014278 DC TIPS 2012Q3 $ 3,000 6 $ 500.00 04014278 DC TIPS 2012Q4 $ 1,500 4 $ 375.00 04014278 DC TIPS 2013Q1 $ 2,000 4 $ 500.00 04014278 DC TIPS 2013Q2 $ 600 6 $ 100.00 04014278 DC TIPS 2013Q3 $ 2,300 5 $ 460.00 04014278 DC TIPS 2013Q4 $ 1,700 8 $ 212.50 04014278 DC TIPS 2014Q1 $ 8 $ 04014278 DC TIPS 2014Q3 $ 150 7 100 $ 21.43 04014278 DC TIPS 2014Q4 $ 650 4 $ 162.50 04014278 DC TIPS 2015Q1 $ 3,350 14 $ 239.29 04014426 Caregiver PayCard 2013Q2 $ 402,701 468 441 $ 860.47 04014426 Caregiver PayCard 2013Q3 $ 1,200,064 1,407 21 $ 852.92 04014426 Caregiver PayCard 2013Q4 $ 1,192,583 1,420 16 $ 839.85 04014426 Caregiver PayCard 2014Q1 $ 1,204,435 1,437 18 $ 838.16 04014426 Caregiver PayCard 2014Q2 $ 1,236,259 1,450 22 $ 852.59 04014426 Caregiver PayCard 2014Q3 $ 1,269,719 1,479 9 $ 858.50 04014426 Caregiver PayCard 2014Q4 $ 1,259,363 1,506 19 $ 836.23 04014426 Caregiver PayCard 2015Q1 $ 1,261,018 1,531 17 $ 823.66 04014483 Tax Refunds 2013Q4 $ 10 10 10 $ 1.00 04014483 Tax Refunds 2014Q1 $ 6,098,637 7,702 7,701 $ 791.83 04014483 Tax Refunds 2014Q2 $ 5,068,372 8,838 8,826 $ 573.48 04014483 Tax Refunds 2014Q3 $ 1,093,185 1,955 1,944 $ 559.17 04014483 Tax Refunds 2014Q4 $ 951,033 1,403 1,402 $ 677.86 04014483 Tax Refunds 2015Q1 $ 3,458,424 3,696 3,351 $ 935.72 04014535 UMC PayCard 2014Q3 $ 474,505 752 205 $ 630.99 04014535 UMC PayCard 2014Q4 $ 612,425 1,078 52 $ 568.11 04014535 UMC PayCard 2015Q1 $ 578,955 1,025 36 $ 564.83 Page 8 of 8