WorldFirst s Global Trade Barometer Q Issue No. 6. Snap elections & shaky foundations

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WorldFirst s Global Trade Barometer Q2 2017 Issue No. 6 Snap elections & shaky foundations

External politics and slowing growth Executive summary The snap general election called by Theresa May earlier this year put politics centre stage once again. Our last report revealed that UK SMEs were already prepared for an uncertain 2017 and a hung parliament did nothing to calm markets. With worries over inflation, low interest rates, consumer debt and spending all adding to SME woes, our latest Global Trade Barometer shows SMEs are increasingly downbeat about business performance in 2017.

Average value of trade increases by 10% After a cautious start to the year, international business conducted by SMEs picked up in Q2 to 44,000 the second highest value since we launched the Barometer. 10% up on last quarter and 21% up on a year ago. SMEs rush for protection in lead up to general election World First transaction data shows that SMEs rushed to protect themselves from movements against the euro and Canadian dollar in Q2 whereas in the most glaring sign that SMEs are turning away from markets further afield, the two markets with the sharpest decline in hedges were Poland and China, both known to be key supply markets for UK SMEs. UK SMEs average monthly currency transfer amount Biggest changes in currency hedges for Q2 YoY increase of 21% 38k 44k 40k QoQ increase of 10% Q2 2016 Q2 2017 Q1 2017 However, waning confidence hits growth expectations EUR +30.43% CAD +40.43% CNH -89.29% PLN -80% Confidence continues to drag on business growth with many reforecasting growth targets down. Less than a fifth of UK SMEs (18%) expect to grow by more than 10%, down from a quarter (27%) last quarter. 27% Q1 2017 31% 18% Q2 2017 32% No growth Growth 10% or less Groeth of more than 10% 42% 50%

The state of trade: Where are we now? Is pickup in international trade brewing? 2017 has witnessed a sharp decline in SMEs trading internationally with the number of SMEs trading in the average month falling by almost half year on year. However, Q2 sees just a 2% increase from the very low volume of trades in Q1. Percentage of SMEs making a foreign currency transfer in the average month 70% 60% Approximately how many foreign currency transfers in total would you say your business makes in an average month? 1 2 3 4 5 10 15 20 25 0% 1% 2% 2% 3% 3% 4% 4% Figure 1.1 6% 50% 40% 30% 20% 10% 30 35 40 40+ Don t know N/A 64% 0% 0% 1% 3% 7% Q1 2016 Q2 2016 Q3 2016 Q4 2016 Q1 2017 Furthermore, the average total value of monthly trades has gone up by 10% from 40,000 in Q1 2017 to 44,000 in Q2 2017. Whilst the frequency of international trades has been in decline, there has been growth in the total average value of trades. In Q2 2016, the average monthly trade was 38,000 compared to 44,000 in Q2 2017 a 16% increase. Q2 2017 SECTOR FOCUS Transportation and Distribution remain the most internationally minded sector with almost half (48%) of businesses regularly make international transfers, in comparison to just 15% of those in the medical and health services sector.

London still dominates but North East climbs four places as new trade hotspot emerges London 41% 2% North East 36% 8% East of England 33% 4% North West 29% 5% East Midlands 27% 5% Yorkshire and Humber 25% 5% South West 25% 11% West Midlands 24% 5% South East 24% 1% Scotland 23% 3% Wales 16% 4% Figure 1.2. Map showing percentage of SMEs that made a foreign transaction each month by region What does the expert say? Edward Hardy, Economist at WorldFirst, said: Whilst the headline figure shows that the average value of international trade for a UK SME has increased by 10% since last quarter, the counterpoint is that the pool of businesses trading overseas is falling. The net result is that against a backdrop of ongoing political uncertainty, businesses appear to be just as hesitant to make foreign exchange transactions in Q2 as they were in Q1. There does seem to be a healthy appetite for international trade but in the current environment it s no surprise that the majority of UK SMEs are adopting a wait and see approach.

Europe remains strongest trading ally For SMEs still operating in overseas markets, Europe, and Western Europe in particular, remains a key market. Western Europe is the most popular destination for mini-multinationals with one in ten (13%) importing from the region and a quarter (24%) exporting to the region Australia and Nordic countries are shown to be a key destination for SME exports with 11% of SMEs exporting to both Old favourites dominate payment destinations Payment destination data in Q1 showed SMEs moving towards new trade routes like Chile, Costa Rica and Indonesia, whereas flows d Q2 reveal UK SMEs returning to Europe to do business. The highest increases in payments were seen to Cyprus, Sweden and Croatia, with all three experiencing over 100% increase in inbound transactions. Established trade partners like France and Russia also saw significant increases in payments and transactions. Gainers Cyprus Sweden +126% +167% Croatia +117% Trade routes where do UK SMEs import from and export to? Malta Greece +56% +75% Mauritius +34% USA 17% 10% N. America (excl. USA) 10% 2% South America 6% 1% Western Europe 23% 12% Central Europe 11% 5% Africa & Middle East 8% 1% Nordics 11% 2% Eastern Europe 10% 3% Rest of Asia 4% 1% India 6% 2% China 6% 9% South Korea 4% 1% SE Asia 6% 2% Australia 10% 2% Japan 7% 2% France Malaysia Emerging markets make the bulk of the countries the biggest slowdown in payments with Indonesia seeing a 64% decrease in transactions. Losers 64% +33% +32% 47% 32% 26% 26% 24% 24% Indonesia Finland Thailand Switzerland Morocco Sri Lanka New Zealand Exports Imports 23% Mexico *Only includes destinations where over 100 payments were made

Future trade: What s next for UK SMEs? Going for growth: SMEs hold tight for 2017 SMEs confidence continues to dip across the year with 32% of SMEs expecting no business growth, an increase of 1% from Q1. Those expecting less than 5% growth has also grown from 20% to 23%. Approximately how much, if anything, does your business plan to grow its revenue by? 23% 13% 18% 8% Less than 5% Between 5-10% Between 10-20% Between 20-30% 2% 1% 3% 32% Homeward bound: SMEs turn their back on trade abroad When asked about future plans for international trade, the outlook was not promising for many SMEs. Only a quarter (24%) of SMEs plan to export in the next quarter, compared to the third (33%) of SMEs who currently export. Declines are expected to all regions according to our data detailed in the map below. USA 17% 3% N. America (excl. USA) 10% 2% South America 6% 1% Western Europe 23% 9% Central Europe 11% 3% Africa & Middle East 8% 2% Nordics 11% 2% Eastern Europe 10% 4% % of SMEs currently exporting % of SMEs with plans to export Rest of Asia 4% 2% India 6% 1% China 6% 1% South Korea 4% 1% SE Asia 6% 2% Australia 10% 1% Japan 7% 1% Between 30-40% Between 40-50% More than 50 No growth What does the expert say? Expectations for international growth and expansion remain low though with only a third (33%) of SMEs expecting exports to grow in 2017 and 46% expecting no growth or a decline in exports. This is offset by more positive forecasts for domestic growth. 6 in 10 (61%) are forecasting domestic business growth with over a third (39%) expecting more than 5% growth in 2017. 26% of SMEs don t expect any international growth this year. Edward Hardy, Economist at WorldFirst, said: Our data supports recent assertions by economists that the UK economy is slowing down with less businesses expecting revenue growth over the coming year. Furthermore, with nearly half of all SMEs believing there is no international growth to be had in 2017, the UK government s ambitions to reduce the trade deficit seem unlikely to be met this year. For those SMEs already trading internationally, emerging markets are out with less trade being done in Asia, Middle East and South America. There has been a slight pickup in trade with Europe nevertheless making it even more vital that we secure an apt trade deal with the EU that suits the interests of the small businesses that keep our economy thriving.

What s shaping SME behaviour? Politics takes centre stage again Q2 was defined by politics. The surprise announcement on the 18th of April of a snap General Election to take place on the 8th June prompted a sharp change in decision-making among the UK s SME community. SMEs worry about euro strength and move away from emerging market trade SMEs remain cautious to hedge against currency volatility with contracts rising by only 0.6% in Q2 Businesses are more likely to protect themselves against the euro and Canadian dollar with contracts booked rising by 30% and 40% respectively Whereas, in another sign that UK businesses are moving away from emerging markets, contracts booked against the Chinese Renminbi and Polish Zloty fell by 89% and 80% respectively. Falls were also seen against the South African rand, Swedish krona and Australian dollar. On the 18th April (day election was called) there were 3.3 times more hedge trades placed than the Q2 daily average On the 19th April (day following election call) there were 3.7 times more hedge trades placed than the Q2 daily average On the 7th June (election day) there 2.5 times more hedge trades placed than the Q2 daily average Demand for hedging spiked around key political events in Q2 140 120 100 80 60 40 20 Political event GBP Index Forward Hedging Contracts GBP Index 80 79.5 79 78.5 77.5 77 76.5 Short, snappy and risky: Hedge strategies favoured by UK SMEs Volatility leads SMEs to choose short term hedges 23% increase of one month or less forward contracts booked in Q2 Willingness of companies to purchase hedging contracts good for a year or longer fell sharply, by over a third Preference for hedging contracts that fix rates for between one and six months also fell, by close to 20% Less than 10% of SMEs will be hedged at the close of the year 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 3/4/17 17/4/17 1/5/17 15/5/17 29/5/17 12/6/17 26/6/17 Jun 16 Sep 16 Dec 16 Mar 17 Jun 17 Sep 17 Dec 17

What does the expert say? Edward Hardy, Economist at World First, said: While the referendum may have been over twelve months ago, it s clear that SMEs and companies across the UK are still wary of currency markets and the disruption that currency volatility can bring. While SMEs were still happy to hedge their foreign currency exposure, companies are clearly hesitant to commit to longer-term hedging contracts, which may be masking uncertainty over cashflow, sales forecasts, financial commitments or, more simply, could be the result of SMEs expecting currency markets to move in their favour. While one quarter of data doesn t make a trend, should this pattern continue, companies large and small will become more exposed to sharp fluctuations in currency markets. With Brexit talks still underway and September s federal election in Germany, SMEs may find themselves unprotected just when they need it most. SMEs fail to protect themselves from further shocks Two thirds of SMEs (66%) admitted to not knowing of or having no strategy in place to protect themselves from future currency volatility This is despite a third (33%) agreeing that their business has felt the negative impact of exchange rate movements and 38% worried about the impact currency volatility can have on their business 4 in 10 SMEs believe a further fall in sterling will negatively impact their business 17% 40% If the value of Sterling was to fall, what impact would this have on your business overall? Net Positive 34% Net Negative 1% No impact Don t know What does the expert say? Edward Hardy, Economist at WorldFirst, said: The currency markets can be fraught with risk at the best of times and SMEs importing or exporting to other markets are very exposed at the moment given the sort of swings we ve seen over the last year and a half. As a third of SMEs have already felt the sting of currency movements in the last quarter, it is paramount that business owners get a currency strategy in place that offers them the flexibility to grow their business as we head towards the tail end of 2017.

The SME sentiment tracker Sector focus With politics heavily impacting SMEs trading behaviours, what are the biggest worries UK SMEs face in 2017. Rise in inflation, fall in consumer spending and currency volatility are the three most pressing issues for SMEs at the moment, with a fifth of SMEs expecting these three issues to negatively impact their business. Less than a quarter (24%) of SMEs believe there will be no external negative impact on their business in the next quarter. Over half of SME retailers (52%) are worried about the fall in consumer spending, expecting it to negatively impact their business in the next quarter. Which, if any, of the following issues do you expect to impact your business negatively in the next quarter? Increased consumer debt Fall in consumer spending European elections (i.e. in specific countries) Rise in inflation 25% 24% 11% 3% SMEs from hospitality and leisure are also worried about the trend with 48% predicting some negative impact from the fall in spending. Change in government policies 20% Increase in business rates 13% Increase in interest rates Increase in taxes (excluding VAT) Increase in VAT Increased regulation in the UK Increased regulation in countries abroad Limited talent/issues with recruitment 12% 11% 9% 13% 5% 13% For those in finance and accounting, a change in government policies (25%) and increased regulation were the biggest worries (26%), with both expecting some adverse impact on their business over the next quarter. Cash flow 15% Currency volatility 20%

About WorldFirst Research Methodology All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 1016 senior decision makers in small/ medium British businesses. Fieldwork was undertaken between the 3rd- 11th of July 2017. The survey was carried out online. The figures have been weighted and are representative of all British business sizes. World First data on client contracts was collated between 1st April 2017 and 31st June 2017 and refers to UK corporate desk clients only. Notes We re WorldFirst, experts in moving money around the world. As a fast growing FinTech business, we specialise in making foreign exchange simple, fast and fuss free for people and businesses with global ambitions. By combining best in-class technology with award-winning customer service, we ve helped over 120,000 people, small businesses and online sellers transfer over 60bn since 2004. Our clients never stop. And neither do we. We operate all over the world and have over 600 employees based in 6 offices across London, Amsterdam, Austin-TX, Hong Kong, Singapore and Sydney. Check us out. www.worldfirst.com @World_First @WorldFirstUK A forward contract is a contract to exchange a specific amount of one currency for another on a future date, at a predetermined rate. A deposit is normally required for forward contracts. To hedge or hedging is to protect against future currency movements. In this report, FX, foreign exchange and foreign currency transfers refer to the buying/ selling of international money (including the payment of international money).