Group+ Business Travel Accident MARKETING COMMUNICATION For full pdf features, please view in Adobe Acrobat.
Business Travel In an intensely competitive global economy, more and more organisations are expanding into new territories and sending employees to work abroad. With AIG s Group+ Business Travel Accident (BTA) insurance, employees are supported every step of the way, allowing them to focus on the job at hand. Cover A broad, flexible policy that allows you to select the level of cover you need. Claims Tools Responsive and supportive service from a highly experienced team. Resources that help you and your employees to understand the risks they face abroad. Assistance Access to worldwide assistance, 24 hours a day, 365 days a year. This booklet outlines some of the coverage options available under the insurance AIG Group+ Business Travel Accident. Please refer to your insurance broker or the policy wording and schedule for further details of cover and terms and conditions.
Cover Group+ BTA is a broad policy that allows you to customise your cover by choosing from three levels of protection. We have also made sure that your policy is easy to navigate and understand, with a simplified layout and clear use of icons all so that you can get the most from your cover. The three levels of cover available are: Core Plus Assured
Tools Employers have a duty of care to ensure that employees are aware of the risks they face when they travel abroad and are equipped with the knowledge to handle them when an incident occurs. Our AIG Travel Assistance website and mobile app provide a range of services to travellers that provide the information they need before, during and after they travel. www.aig.be/travelguard These include: Country reports Travel alerts Travel awareness training
Assistance 24-hour assistance is available for medical emergencies, travel problems and security issues before, during and after travel. Medical assistance Travel assistance Security support
Claims Our customers come first and we do our best to make a claim run smoothly with no surprises. Experienced professionals Expert knowledge Responsive service
Type and duration of the product, main risks that are not covered The offered product is an insurance contract with a duration of one year tacitly renewable. Hereunder you will find an overview of the main risks that are not covered. Is not covered / is excluded: Intentionally self-inflicted injury, suicide or suicide attempt of an insured person. Training for or participation in professional sports of any kind. An insured person travelling against the advice of a medical practitioner. For more information, AIG refers to the applicable general conditions of the insurance product AIG Group+ Business Travel Accident. Offer or quote with calculation of the premium general and specific conditions For an offer or quote free of charge with calculation of the premium, the general and specific conditions, and/or other relevant documents with contractual or pre-contractual information, the client can contact his Broker. It is necessary to fully analyse the general and specific conditions, as well as all other relevant documents with contractual and pre-contractual information before any decision to buy, underwrite, adhere to, accept, sign or conclude an insurance contract. Applicable law and jurisdiction The pre-contractual relations between AIG and the client regarding the insurance contract shall be governed and construed by Belgian law. The Belgian courts shall have exclusive jurisdiction for any dispute regarding the pre-contractual relations, the execution and/or interpretation of the insurance contract. Publicity This brochure is publicity. The contents of this brochure are for information purposes only and can be changed without further notice. This brochure cannot be relied upon, in any circumstances, to claim insurance coverage or any other rights. It cannot be considered as an advice or an offer to contract. Only the insurance policy s terms and conditions provide an accurate, binding, description of the cover. Complaints AIG strives to treat the client in a courteous, fair and prompt manner. If despite AIG s efforts, you are not satisfied, you can address a complaint: By e-mail: belgium.complaints@aig.com By phone: 02 739 9690 By fax: 02 739 9393 By mail: AIG Europe S.A., Complaints, Pleinlaan 11, 1050 Brussels. Ombudsman for Insurances The client can also address his/her complaint relating to the insurance contract to the Ombudsman for insurances: By e-mail: info@ombudsman.as. www.ombudsman.as By phone: 02 547 5871 By fax: 02 547 5975 By mail: de Meeussquare 35, 1000 Brussels. Filing a complaint does not prejudice the possibility of the client to start legal proceedings.
AIG Europe S.A. is an insurance undertaking with R.C.S. Luxembourg number B 218806. Registered office : 35 D Avenue J.F. Kennedy, L-1855, Luxembourg. AIG Europe S.A. is authorised by the Luxembourg Ministère des Finances and supervised by the Commissariat aux Assurances 7, boulevard Joseph II, L-1840 Luxembourg, GD de Luxembourg, Tel.: (+352) 22 69 11-1, caa@caa.lu, http://www.caa.lu/. Belgium branch office located at Pleinlaan 11, 1050 Brussels, Belgium. RPM/RPR Brussels - VAT number: 0692.816.659. The Belgium branch is registered with the National Bank of Belgium (NBB) under the number 3084. The NBB is located at de Berlaimontlaan 14, 1000 Brussels, www.nbb.be. You can find our Privacy and AssurMifid policy on www.aig.be. The contents of this document are for information purposes only and can be changed without further notice. This document cannot be relied upon, in any circumstances, to claim insurance coverage or any other rights. It cannot be considered as an advice or an offer to contract. Products may vary from country to country and may not be available in each European country. Only the insurance policy s terms and conditions provide an accurate, binding, description of the cover. Policy conditions are available on request. AIG does not accept any liability for any damage that anyone may suffer by relying on information on/in this document. Copyright 2018 AIG Europe S.A. www.aig.be BL00002337 1218