R3 Personal Debt Snapshot Wave 11 - June

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R Personal Debt Snapshot Wave June METHODOLOGY NOTE ComRes interviewed,00 GB adults online between st May and nd June 0. Data were weighted to be demographically representative of all British adults aged +. ComRes is a member of the British Polling Council and abides by its rules. All press releases or other publications must be checked with ComRes before use. ComRes requires hours to check a press release unless otherwise agreed.

Table Q. How worried or otherwise are you about your current level of debt? ONLINE Fieldwork : st May nd June 0 Page Gender Male Female Age + AB Social Grade C C DE Employment Sector Private Public 00 0 00 0 0 00 00 00 0 NET: Worried 0 0% % 0 0 % % % 0% 0 NET: Extremely/ very worried % 0 % % 0 0% % 0% 0 % Extremely worried () 0% % % % 0 % % % % 0% % % 00 % Very worried () 0% % % 0 % 0 % 0 % 0 % Fairly worried () 0% % 0 % 0 % 0% % % Not at all worried () 0 0% % 0 % % % % 0% % 0 % % % NET: Not worried % 00 0% % % % % % % % 0 0% Mean......0........0. Standard deviation Standard error 0. 0.0 0. 0.0.0 0.0.0 0.0.0 0.0.0 0.0.0 0.0 0. 0.0 0. 0.0 0.0 0.0.0 0.0 0. 0.0.0 0.0.0 0.0.0 0.0

Table Q. How worried or otherwise are you about your current level of debt? ONLINE Fieldwork : st May nd June 0 Page Scotland North East North West Yorkshire & Humberside West Midlands Region East Midlands Wales Eastern London South East South West 00 00 0 0 NET: Worried 0 0% % 0 % 0 % % 0 0% % NET: Extremely/ very worried % % % % 0 % % 0 % 0% % 0% Extremely worried () 0% 0 % 0 0 % % % % % 0 % Very worried () % % 0 0 0% Fairly worried () % % 0% % % 0% % Not at all worried () 0 0% % % % % 0 0% 0 % 0 NET: Not worried % % 0% 0% Mean.....0..0...0.0. Standard deviation Standard error 0. 0.0 0. 0.0.0 0. 0. 0.0 0. 0.0.0 0.0.0 0.0.00 0.0.0 0.0.0 0.0.0 0.0 0. 0.0

Table Q. What kind of debt is worrying you? who are worried about their current level of debt ONLINE Fieldwork : st May nd June 0 Page Gender Male Female Age + AB Social Grade C C DE Employment Sector Private Public 0 0 0 0 0 0 0 0 0 Credit cards % % % % 0 % % 0 % % % 0 % % 0 % Mortgage repayments % 0 % 0% 0 % % % % 0 % % % % % Overdraft 0 0% % % 0% % % % 0 % 0% % 0 0 % Bank loans % % 0% % 0 % % % Paying a debt management plan % 0% 0 % % 0% 0% % 0 % 0% Loans from friends or family 0 % 0% % % % % % 0% 0 % Payday or other similar shortterm, high interest loan 0 0% 0% 0% % % % % % 0 0% 0 0% % Student loans 0% % % % % % % % Rent arrears % % % % Store cards % % 0 % % % % None of these 0 % % % % % 0 % % % %

Table Q. What kind of debt is worrying you? who are worried about their current level of debt ONLINE Fieldwork : st May nd June 0 Page Scotland North East North West Yorkshire & Humberside West Midlands Region East Midlands Wales Eastern London South East South West 0 0 0 0 0 0 0 Credit cards % % 0 0 % 0% Mortgage repayments % % % % % % % Overdraft 0 0% % % % % 0 % Bank loans % % 0% % % % Paying a debt management plan 0% % % % Loans from friends or family % % 0% % Payday or other similar shortterm, high interest loan 0 0% % % % 0 0% % % % % % Student loans % 0 % % % % Rent arrears % % % % % % % Store cards 0 % % % 0% % % None of these 0 % 0 % % % 0% % % 0

ONLINE Fieldwork : st May nd June 0 Table Q. Thinking about the next six months, how likely or unlikely are you to seek a payday or other short term, high interest loan? Page Gender Male Female Age + AB Social Grade C C DE Employment Sector Private Public 00 0 00 0 0 00 00 00 0 NET: Likely 0 0 0 % % % 0% Very likely () 0 % % % % % % % % % % 0 % Fairly likely () % % % % % % % % % 0 % 0 Fairly unlikely () 0 % % % % % % % % 0 % 0 Very unlikely () % % % 0% % % % 0 % NET: Unlikely 0 0 % 0 % % 00% 0 % 0 0% % Don't know 0 % % % 0% % % % % % Mean........0.0...... Standard deviation Standard error 0. 0.0 0. 0.0 0. 0.0 0. 0.0 0. 0.0 0. 0.0 0. 0.0 0. 0.0 0. 0.0 0. 0.0 0. 0.0 0. 0.0 0. 0.0 0. 0.0 0. 0.0

ONLINE Fieldwork : st May nd June 0 Table Q. Thinking about the next six months, how likely or unlikely are you to seek a payday or other short term, high interest loan? Page Scotland North East North West Yorkshire & Humberside West Midlands Region East Midlands Wales Eastern London South East South West 00 00 0 0 NET: Likely 0 0% % % % 0 % 0 % Very likely () 0 % % % % % % % % % % 0 % % Fairly likely () % % % % % % % % % Fairly unlikely () 0 % % % % % % % Very unlikely () % % % % % 0% % 0% NET: Unlikely 0 % % % 0 0% 0 % Don't know 0 % % % % 0 % % % 0 % % % Mean.....0....... Standard deviation Standard error 0. 0.0 0. 0.0 0. 0.0 0.0 0.0 0. 0.0 0.0 0.0 0. 0.0 0. 0.0 0. 0.0 0. 0.0 0. 0.0 0. 0.0

Table Q. Which of the following, if any, apply to you? ONLINE Fieldwork : st May nd June 0 Page Gender Male Female Age + AB Social Grade C C DE Employment Sector Private Public 00 0 00 0 0 00 00 00 0 I do not have any savings at all at the moment % % 0 % % % 0 I think my personal financial situation will worsen over the next six months % 0 % % % % % 0% % % I think my personal financial situation will improve over the next six months 0 0% % % 0 % % % 00 0 % % 0 % I am currently falling behind with some bills and payments 0% 0% % % % % % % % % 0 % I am paying off the interest charges on my credit card each month, but not reducing the debt itself 0% 0 0 % % % 0% 0 % % I am paying off the interest charges on my overdraft each month, but am not paying off the overdraft itself 0% % % % 0% % 0 I am currently in a Debt Management Plan 0 % % I have taken on a payday loan in the past six months 0 % % 0 % % % % % % I am likely to go into an unauthorised overdraft position or exceed my overdraft limit this month 00 % % % % % % % 0 %

Table Q. Which of the following, if any, apply to you? ONLINE Fieldwork : st May nd June 0 Page Gender Male Female Age + AB Social Grade C C DE Employment Sector Private Public 00 00 00 0 None of these % % 0 0% 0% 0 % % % 0% 0 0% % 0% % 0%

Table Q. Which of the following, if any, apply to you? ONLINE Fieldwork : st May nd June 0 Page Scotland North East North West Yorkshire & Humberside West Midlands Region East Midlands Wales Eastern London South East South West 00 00 0 0 I do not have any savings at all at the moment % 0 0 % I think my personal financial situation will worsen over the next six months % % % % 0 % % % 0% % 0% I think my personal financial situation will improve over the next six months 0% % 0% 0 % % % 0% I am currently falling behind with some bills and payments 0% % % 0% I am paying off the interest charges on my credit card each month, but not reducing the debt itself 0% 0 0% 0 0 0% % % 0 0% I am paying off the interest charges on my overdraft each month, but am not paying off the overdraft itself 0 % % % 0% 0 I am currently in a Debt Management Plan 0 % 0 % % I have taken on a payday loan in the past six months 0 % % % % % % % 0 % I am likely to go into an unauthorised overdraft position or exceed my overdraft limit this month 00 % % % % % % % % 0% %

Table Q. Which of the following, if any, apply to you? ONLINE Fieldwork : st May nd June 0 Page 0 Scotland North East North West Yorkshire & Humberside West Midlands Region East Midlands Wales Eastern London South East South West 00 0 0 None of these % 0% % 0% % 0% % % %

ONLINE Fieldwork : st May nd June 0 Table Q. In the past six months, have you ever prioritised paying back any shortterm, high interest loan such as a payday loan or doorstep loan, over spending on each of the following, or not? Yes, I prioritised making payments on a payday loan over spending on... Base: All who have taken a payday loan Page Gender Male Female Age + AB Social Grade C C DE Employment Sector Private Public 0 0 0 0 Buying food 0% % % 0 % % 0% 0% Paying a gas or electricity bill % % % 0 % % % % % 0% Buying clothes for myself or my family % % % % % % % % 0 % Buying petrol or transport costs % % 0% % 00% % % 0% % Paying a bank loan or credit card bill % % % % % % 0% % Other None I have never prioritised paying back any shortterm, high interest loan over any of the above 0 0% % 0% % % 0 % 0 Don't know % % % %

ONLINE Fieldwork : st May nd June 0 Table Q. In the past six months, have you ever prioritised paying back any shortterm, high interest loan such as a payday loan or doorstep loan, over spending on each of the following, or not? Yes, I prioritised making payments on a payday loan over spending on... Base: All who have taken a payday loan Page Scotland North East North West Yorkshire & Humberside West Midlands Region East Midlands Wales Eastern London South East South West 0 0 0 Buying food 0% 0% 0% % % % % % 0 % % Paying a gas or electricity bill % % % % 0% % Buying clothes for myself or my family % % % 0% % 0% 0% 0 % Buying petrol or transport costs 0% 0% % % % % Paying a bank loan or credit card bill % % % % % Other None I have never prioritised paying back any shortterm, high interest loan over any of the above 0 0% % % % Don't know %

Table Q. Which of the following, if any, apply to you? Base: All who have taken a payday loan ONLINE Fieldwork : st May nd June 0 Page Gender Male Female Age + AB Social Grade C C DE Employment Sector Private Public 0 0 0 0 I took out a payday loan because I couldn't get credit anywhere else % % % 00% % % % I regret taking out my payday loan % % 0 0% 0% % % Overall my payday loan has made my financial situation worse % % % % % 0% % 0 % 0% 0% I took out a payday loan because it was easier than applying for credit elsewhere 0% 0 0% % % 0% % % Taking out a payday loan will make it harder for me to pay other bills next month % % 0 0 % 0 % % % 0% % % 0% I took out a payday loan but couldn't pay it off, so had to get another one % 0% 0 % 0% 0% % % I took out a payday loan but had to use my bank overdraft to make a payment on my payday loan % % % % 0% 0% % % Overall my payday loan has had a positive impact on my finances % % % % % % None of these % 0% % %

Table Q. Which of the following, if any, apply to you? Base: All who have taken a payday loan ONLINE Fieldwork : st May nd June 0 Page Scotland North East North West Yorkshire & Humberside West Midlands Region East Midlands Wales Eastern London South East South West 0 0 0 I took out a payday loan because I couldn't get credit anywhere else % 0% 0 % % % 00% I regret taking out my payday loan % 0% % % % Overall my payday loan has made my financial situation worse % % % % % % % % I took out a payday loan because it was easier than applying for credit elsewhere % 0 % % % % Taking out a payday loan will make it harder for me to pay other bills next month % % % % % 0 % I took out a payday loan but couldn't pay it off, so had to get another one 0% 0% 0% % % I took out a payday loan but had to use my bank overdraft to make a payment on my payday loan 0% % % % Overall my payday loan has had a positive impact on my finances % 0% % % % % % % None of these % %

Table Q. Which of the following applies to you? ONLINE Fieldwork : st May nd June 0 Page Gender Male Female Age + AB Social Grade C C DE Employment Sector Private Public 00 0 00 0 0 00 00 00 0 NET: Often/sometimes struggle % 0 % % 0 0 0 % % 0 0% 0% I often struggle to make it to payday 0 % 0 % 0 % % 0% I sometimes struggle to make it to payday 0 0 0% 0 0% 0 % 0 0 % 0% % % % I never struggle to make it to payday % % 0 0 0% % % 0% 0 % % 0 I am not currently employed % 0% 0 % 0 % % 0 % % 0 % % %

Table Q. Which of the following applies to you? ONLINE Fieldwork : st May nd June 0 Page Scotland North East North West Yorkshire & Humberside West Midlands Region East Midlands Wales Eastern London South East South West 00 00 0 0 NET: Often/sometimes struggle % % % 0% % 0% % % I often struggle to make it to payday 0 % % 0 % % % % 0 % I sometimes struggle to make it to payday 0 0 0% % % % % 0 % I never struggle to make it to payday % % % % % % I am not currently employed % 0 % % % % % 0% 0 %

ONLINE Fieldwork : st May nd June 0 Table Q. Which of the following, if any, apply to you? Leading up to payday, I struggle financially as a result of...? Base: All who struggle to make it to payday Page Gender Male Female Age + AB Social Grade C C DE Employment Sector Private Public 0 0 0 0 0 0 0 0 Rising costs of living % 0 % 0% % 0 0% % Making credit card repayments % 0 0 % 0% % 0 % 0 % % % % Paying for rent 0 % 0% % % % 0% % % % Wage freezes % % % % % % % % % Spending on going out or on nonessentials (e.g. clothes, DVDs, presents, etc.) 0 % 0% 0 % 0% 0% 0 % 0% Making mortgage repayments 0 % 0 % % 0 % 0% Paying off bank loans 0 % % % % 0% % % % Recent cuts in welfare benefits % 0 0% % 0 % 0 Paying a Debt Management Plan % % 0% % % % Making payments on a payday loan or some other similar shortterm, high interest loan 0 0 % % 0 % None of these % 0 % % 0

ONLINE Fieldwork : st May nd June 0 Table Q. Which of the following, if any, apply to you? Leading up to payday, I struggle financially as a result of...? Base: All who struggle to make it to payday Page Scotland North East North West Yorkshire & Humberside West Midlands Region East Midlands Wales Eastern London South East South West 0 Rising costs of living 0 % % 0 % 0% % 0% Making credit card repayments % % % % 0% % % Paying for rent 0 % 0% % % % Wage freezes 0% % % 0% % % Spending on going out or on nonessentials (e.g. clothes, DVDs, presents, etc.) 0 % 0 % 0 % 0 % Making mortgage repayments 0 % % 0% % % Paying off bank loans 0 % 0% % % % Recent cuts in welfare benefits % % % 0% % 0% 0% Paying a Debt Management Plan % % 0 % % % % % Making payments on a payday loan or some other similar shortterm, high interest loan 0 % % % % % None of these % % % % %