y/' JUBILEIE. ~1~ M;j a~adiga Company Secretary =~ PLATINUM BSE Ltd. Phiroze Jeejeebhoy Towers, Dalal Street,

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BLUE STAR 8 =~ PLATINUM y/' JUBILEIE. Blue Star Limited Band Box House, 4th Floor, 254 D, Dr Annie Besant Road, Worl i, Mumbai 400 030, India. T : +91 22 6654 4000 F : +91 22 6654 4001 www.bluestarindia.com BSE Ltd. Phiroze Jeejeebhoy Towers, Dalal Street, Mumbai - 400 001 BSE Scrip Code: 500067 National Stock Exchange of India Ltd. Exchange Plaza, C-1, Block G, Bandra Kurla Complex, Bandra (East), Mumbai - 400 051 NSE Symbol : BLUESTARCO November 27, 2018 Dear Sir, Sub: Investors' Presentation Further to our letter dated November 21, 2018 and pursuant to Regulation 30 (6) of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 (the "Listing Regulations") read with Part A of Schedule Ill of the Listing Regulations, we are enclosing herewith the Presentation to be made at Blue Star Investors Meet scheduled today. Pursuant to Regulation 46 (2) (o) of the Listing Regulations, the aforesaid Presentation is being made available on the website of the Company i.e. www.bluestarindia.com Thanking you, Yours faithfully, For Blue Star Limited ~1~ M;j a~adiga Company Secretary Encl: a/a Z: \(01) Blue Star L..imited\2018-1 9\Stock Ellehange Comp~aneM\Regul3tio n 30 information & Upda!O$\lnvestor Updatn\Presental:ion$\lnvost~ Moet\Biuo Star Mec:rt-Prcsontation.docx Registered Office: Kasturi Buildings, Mohan T Advani Chowk, Jamshedji Tata Road, Mumbai 400 020, India. T: +91 22 6665 4000 F: +91 22 6665 4152. CIN: L 28920MH 1949PLC 006870

Blue Star - Platinum Jubilee Investors & Analysts Meet Mumbai November 27, 2018

The Blue Star Journey Company formed by Mohan T Advani Went public and Thane plant inaugurated Started manufacture of Centrifugal Packaged Chillers Set up plant at Himachal Pradesh Forayed into residential air conditioning Set up wholly owned subsidiary in Dubai 1943 1948 1969 1972 1985 1997 2005 2007 2011 2016 2017 Started manufacture of Water Coolers Air conditioned first skyscrapers of Mumbai Dadra plant inaugurated Set up plants at Wada and Ahmedabad Forayed into Water Purifiers and Air Coolers and exited IT business 2

Key Performance Indicators Total Income (Rs in Cr) EBITDA (Rs in Cr) PAT (Rs in Cr) Earnings Per Share (Rs per share) CAGR 12% CAGR 16% CAGR 18% 2952 3190 3648 4165 4660 78 54 83 123 149 8.4 6.0 8.7 12.9 15.6 FY14 FY15 FY16 FY17 FY18 FY14 FY15 FY16 FY17 FY18 FY14 FY15 FY16 FY17 FY18 3

Key Performance Indicators (Continued) Return on Capital Employed (%) Debt / Equity (times) Return on Equity (%) 15.9 16.8 20.6 24.4 25.5 0.9 0.8 0.5 0.3 16.8 11.9 13.0 15.6 17.6 0.2 FY14 FY15 FY16 FY17 FY18 FY14 FY15 FY16 FY17 FY18 FY14 FY15 FY16 FY17 FY18 4

Vision, Credo and The Blue Star Way The Blue Star Way 11 core values and beliefs that guide all Blue Starites in the discharge of their roles and responsibilities 5

Our Governance Structure Committees of the Board Audit Committee Nomination and Remuneration Committee Investor Grievance cum Stakeholder Relationship Committee Corporate Social Responsibility (CSR) Committee Risk Management Committee Executive Management Committee Share Transfer Committee Governance Policy Framework Code of Conduct - Principles and practices for ethical conduct Whistle Blower Policy - Report unethical and improper practices Fraud Risk Management Policy - Guidance for detection and prevention of fraud and fraud risk assessment Code of Conduct for Prevention of Insider Trading - Prohibits and regulates dealings in shares of the company by designated employees and other connected persons Regulation of Related Party Transactions Prior/Omnibus approvals taken for all related party transactions Commitment to integrity and ethical values 6

Market Outlook Middle-class consumer spending is expected to increase at a rapid pace; rising disposable incomes and easy access to credit will drive growth in consumer durables Growth is anticipated from Tier 3, 4, 5 markets, and MSME sector Intensified trade barriers call for appropriate mitigation strategies Competitive landscape to change with direct entry of Chinese brands Post elections, Government and Infra spend expected to pick up momentum; pick up in construction sector Oil and Dollar expected to stabilise in near term; softening of commodities is unlikely in the medium term NPAs in the Indian banking system and the NBFC liquidity crunch may impact the real estate and infra sectors Despite the macro-economic uncertainties and challenges, we expect adequate growth opportunities for our businesses Our businesses have weathered several macro-economic challenges in the past 7

Guiding Principles for Our Strategy The shared Vision, Credo and Blue Star Way continue to guide us Profitable growth is the key priority; need to grow faster than the market Deliver differentiated world-class products, services and solutions; ahead of the curve Significantly increase our commitment to manufacturing as a means of increasing value addition as well as de-risking the company from expected non-tariff barriers on imports Attract and retain best-in-class talent 8

Guiding Principles for Our Strategy Productivity (Capital and Manpower) improvement is central to our growth plan Generate sufficient profits, invest adequately in the business for growth and pay good dividends consistently Grow Net Worth and strengthen the Balance Sheet 9

Strategic Direction Drive strong focus on Revenue Growth, Profitability Improvement and Productivity Enhancement Retain and grow our leadership in core Domestic Businesses (HVAC&R products, MEP projects, and AC&R service) Grow Room Air Conditioners, Commercial Air Conditioning and Commercial Refrigeration businesses faster than the market Strong focus on Northern region to grow our market share across all businesses Pursue profitable HVAC and MEP business opportunities from Government and Public Sector including Railways Enhance Customer Experience by using technology and process improvements Aggressively grow the adjacencies (Air Coolers, Air Purifiers, Professional Kitchen Refrigeration, Medical Refrigeration, Engineering Facility Management, Factory E&M Projects) by investing adequately 10

Strategic Direction Incubate new lines of business in Blue Star Engineering & Electronics portfolio to revive growth Invest in the International and Water Purifiers businesses to scale-up and turn profitable by FY21 Drive higher value-addition through backward integration, procurement, supply chain efficiency and margin improvement initiatives Implement a new manufacturing footprint with a judicious mix of capital investments in our own plants as well as Company Managed Contract Manufacturing through Indian entities Enhance productivity through automation of processes and digital technologies 11

Strategic Direction Implement a TQM programme with an objective to apply for the Deming award by FY21 for at least two lines of business Improving Brand salience through sustained investments with a specific focus on Tier 3, 4, 5 markets, North India and the GCC countries Building Human Capital to drive future growth by driving the people transformation agenda for higher Employee Engagement, Leadership Development and Succession Planning 12

Strategic Direction Segment 1 MEP Projects Retain our market leadership in Buildings MEP through Business Development, Key Account Acquisition and Key Account Management initiatives Consolidate our position in Infrastructure MEP in Airports, Metros, Railway Redevelopment and Power Transmission Evaluate entry into select adjacencies with higher margin opportunities within Factory E&M, Industrial EPC and Infrastructure MEP Be the Contractor of Choice through implementation of Superior Project Delivery Service Business Enhance customer engagement and grow revenue from service by way of annual maintenance contracts, energy, air and water management solutions Continue to expand remote monitoring and intelligent diagnostics Scale-up Engineering Facility Management services 13

Strategic Direction Segment 1 Central AC Products Maintain leadership in ducted air conditioning segment Aggressively grow our share in VRF market by strengthening product mix and channel expansion Grow chiller business through optimal system selection and enhanced productivity Invest in technology and R&D to grow the business and profitability Having mastered inverter technology, continue to keep ahead of the curve in inverter room air conditioners and VRF Adopt inverter technology for Chillers and Cold Rooms Product Exports Grow International Business by focussing on key markets (UAE, Oman, Qatar, Nigeria, Egypt, Saudi Arabia, Bangladesh, Sri Lanka, Vietnam) to deliver 80% of business Add new markets after consolidating our position 14

Strategic Direction Segment 2 Grow Room AC business to a value market share of 15% by way of Increased focus on North India market Structured distribution expansion Enhanced customer experience at the store level Sustained and strengthened premium imagery Backward integration for higher value addition Maintain our leadership position in Commercial Refrigeration business in the addressed categories Aggressively grow business from adjacencies; Air Cooler, Air Purifiers, Professional Kitchen Refrigeration, Healthcare Refrigeration and Retail Refrigeration Scale-up water purifier business by way of refreshed product line-up, asset light model, deeper market penetration, strong brand imagery and differentiated service network; aspire to achieve a market share of 10% by FY21 15

Strategic Direction Segment 2 Strengthen R&D capabilities Bring out at least two break-through products every year Adopt new low-gwp refrigerants and new regulatory energy labelling norms Invest in emerging technologies such as solar, air purification and digital enablement Strengthen Blue Star Brand Built On Trust as the umbrella value proposition Increase spend on Advertising from 2.7% of Products Revenue to ~ 3% Maintain and further grow our image as a premium player Increase digital media presence to capture the mind space of younger customers Manufacturing expertise Leverage in-house manufacturing and deploy latest technologies for enhancing productivity Significant capacity expansion in line with new manufacturing footprint strategy De-risk China dependency through a judicious mix of insourcing and local outsourcing Service as a differentiator Be the best-in class Gold Standard service provider in the next three years Use technology tools like Apps, Chatbots, Data Analytics to enhance customer experience 16

Strategic Direction Segment 3 Expand the addressable markets through addition of adjacent products in Healthcare, Data Security, and Non-Destructive Testing Systems and Products Evaluate new opportunities stemming from high growth areas of Industrial Robotics, 3D Printing, Non-radiology Medical Devices, Railway Safety Testing etc Deliver on our Value Proposition of Superior Technology Solutions Continue to explore wider opportunities as a solution provider for higher value addition Skilling and improving effectiveness in sales, product management, project execution and service functions Explore Joint Ventures/co-ownership models to augment capabilities, enhance value addition and improve business model durability 17

Future-ready Blue Star 18

Conclusion Aspire to grow revenue ~ 20% CAGR, profitability ~ 25% CAGR and ROCE ~ 30% over the next 5 years Larger in value but fewer in number MEP projects, more evenly balanced across Buildings, Infra and Industrial segments No 3 player in Room ACs with a market share of at least 15% No 2 player in VRF and Chillers with a market share of at least 20% Retaining our No 1 position in Ducted Systems and Commercial Refrigeration Service will continue to be a winning differentiator and a growth enabler Fully backward integrated, world-class manufacturing Deming Prize winner Largest exporter of products in our industry with a strong presence in the MENA, Gulf and SAARC regions Evaluating and exploring new emerging opportunities 19

Thank You 20