NIRI Fundamentals of Investor Relations Seminar and Service Provider Showcase Santa Monica, CA AGENDA

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NIRI Fundamentals of Investor Relations Seminar and Service Provider Showcase Santa Monica, CA AGENDA www.niri.org/fundjan2016 SUNDAY, JANUARY 10 6:00 7:00 pm Welcome Reception, Registration and Service Provider Showcase MONDAY, JANUARY 11 7:45 8:15 am Breakfast and Service Provider Showcase 7:45 am 5:00 pm Registration 8:15 8:30 am Welcome and Orientation Get introduced to the world of IR! 8:30 9:30 am The Big Picture: Investor Relations Today Gain a comprehensive overview of the investor relations function from senior-level IROs Day in the life of an IRO and major job responsibilities Evolution of the role of investor relations Investor relations career what makes a standout IRO? Demonstrating results and evaluating performance Relationship management and collaboration with other departments How to respectfully object and marshal resources 9:30 10:00 am Service Providers and Other Resources Meet the Service Providers and discover solutions and resources to make your job easier and lead you to success 10:00 10:30 am Break and Service Provider Showcase 10:30 am 12:15 pm Corporate Disclosure: Issues and Best Practices A legal expert and IR pros review disclosure concepts, filings, regulations, enforcement, and liability Disclosure concepts duties to disclose, materiality Overview of filings Rules and regulations Regulation Fair Disclosure (FD), SOX Enforcement and oversight the SEC and Self Regulating Organizations Professional liability and D&O Notice and access 12:15 1:30 pm Lunch Visit the Service Provider Showcase Subject to change as of 12/1/15

MONDAY, JANUARY 11 1:30 3:00 pm Corporate Disclosure (cont d) Learn the key points of proper external communications for investor relations Guidance communicating forward-looking information Disclosure policies and best practices Company social media policy Communicating with analysts and investors Press/Earnings release, annual report, conference call scripts The future of disclosure Social media and other tools 3:00 3:30 pm Break and Service Provider Showcase 3:30 4:45 pm The Value of Targeting / IR Marketing Gain insights into targeting, including a definition and how to successfully target investors Definition: What is targeting? Why is it important to your stock s valuation? Theory Basic concepts Practice How it works Define your audience Planning your event schedule Balancing sell-side vs. buy-side interest Resources and tools Shareowner visibility and related challenges Budget and time considerations Using the web as a marketing tool Strategic use of the Internet to market the company Using the Internet as a research, selling and communications tool Social media 4:45 5:00 pm Summary and Day Wrap-up 5:00 6:00 pm Sunset Reception TUESDAY, JANUARY 12 8:00 8:25 am Breakfast and Service Provider Showcase 8:25 8:30 am Welcome 8:30 10:00 am Media and Communications Learn to create the right messages for your objectives, deal with crises, and work with the media Dealing with the media Media training Crisis management/reputation management Individual Commanding credibility quickly Creating powerful communications tools Developing effective messaging 10:00 10:30 am Break and Service Provider Showcase

TUESDAY, JANUARY 12 10:30 11:30 am Planning and Executing Analyst Days and Non-Deal Road Shows Find the secrets to success from planning, preparation and strategy through execution PLANNING AN ANALYST DAY Planning and preparation: Why, When, Where, Who, How Senior management participation PLANNING AND EXECUTING A NON-DEAL ROADSHOW Define your strategy Planning and executing Steps for success 11:30 am 12:00 pm Lunch Visit the Service Provider Showcase 12:30 1:30 pm Corporate Governance, Advocacy and NIRI/IR s Role in the Corporate Governance Process NIRI leadership explains the organization s advocacy and regulatory initiatives impacting IR NIRI benefits, including advocacy, peer networks, NIRI Ethics Council Governance changes and impact on IR The SEC and impact on IR Pay ratios - CEO to median employee and CEO pay vs. performance Share ownership visibility All about the annual meeting, executive management, board reports, and corporate governance Executive management and board reports Corporate governance issues Mindset of a director 1:30 pm 2:30 pm Understanding Equity Markets How the market affects your stock price, including market mechanics and key market indicators Market mechanics: How stocks are traded Then and now Market center Exchanges, market makers and ECNs Auction markets and the role of the specialist Dealer markets and the role of the market maker Dark pools High frequency trades Traders and how they affect IR Various trading methodologies How traders affect the role of IR Understanding key market indicators for your company s stock Technical versus fundamental analysis How prices are determined Debt market 2:30 3:00 pm Break and Service Provider Showcase This will be your last opportunity to visit the service providers

TUESDAY, JANUARY 12 3:00 3:40 pm Panel Discussion: Understanding the Work of Analysts The Sell Side Discover the function of the Sell Side and how to effectively communicate with them Definition and function of the institutional marketplace Relationship to the buy-side? How sell-side analysts make coverage and rating decisions? How analysts view the investor relations role? What information and techniques can help you to enhance effectiveness of communications/ information to sell side? The Buy Side Learn the definition of the Buy Side, how they make investment decisions, and how to work with them Definition and function of the institutional marketplace Relationship to the sell-side How the buy-side makes investment decisions How portfolio managers view the investor relations role What information and techniques can help you to enhance effectiveness of communications/information to buy side Discussion with Financial Analysts How to communicate with Wall Street: problems, concerns, and changing relationships Problems, concerns with analyst communication How to relate difficult, negative news to senior management and the Street How is the relationship changing (buy versus sell sides) 3:40 4:30 pm Financial Analysis and the IRO Learn how Wall Street views your company s financial statements, and how to tailor your financial data to tell your company s story 4:30 4:45 pm Summary and Day Wrap-up The value of trend analysis to the IRO Communicating financial data more effectively to support value creation Which numbers are most meaningful in telling your story? It s more than numbers the importance of non-financial performance measures How Wall Street uses financial analysis in determining investment valuation How analysts link key financial statements with your company s message Key learnings from the day and highlights in preparation for Wednesday s case study HOMEWORK ASSIGNMENT Read the Trifecta Corporation case study in the Wednesday section of your program book for tomorrow afternoon s group activity

WEDNESDAY, JANUARY 13 8:15 8:40 am Breakfast 8:40 8:45 am Welcome and Introductions 8:45 10:00 am Developing an Investor Relations Plan/IR Resources Essential Services Guidelines on all aspects of an IR plan and how to communicate and deliver the plan 10:00 10:30 am Break Guidelines on developing a workable plan for your company The role intangibles play in your value proposition Optimizing the appropriate shareholder base for your company s stock Delivering on the IR strategy Measuring results and corporate governance impacts Element impact on plan cap size, industry, business model, region, life cycle What are the objectives for your program? With whom are you communicating? What resources do you have? What tools are essential? What tools are nice to have? 10:30 am 12:00 pm Developing an IR Plan A Case Study Approach Group case study review: apply seminar learning while gaining insight from your new network of practitioners 12:00 1:00 pm Networking Lunch Registrants review a case study in a small group exercise to create an investor relations plan Report results of small group activity