ICICI Bank Business Advantage Blue Card

ICICI Bank Business Advantage Blue Card Save more with multiple Cashback MEMBERSHIP GUIDE

Dear Customer, We are delighted to introduce the ICICI Bank Business Advantage Blue Card, now save more with multiple cashback options. The card offers cashback on your recurring business expenses from air travels to car rentals to professional services payments (accounting services, advertising and marketing etc.) and much more. Over and above earning cashback on your business expenses, you earn additional cashback on your credit card payments as well. With the many cashback options available on your Business Advantage Blue card, you can save more on business expenses along with the enhanced security and features that comes along with this card. Platinum Business Read more about your card features and benefits offered to you and your business in the membership guide. Welcome again, we are delighted to have you onboard! Amarjit Walia Business Head Consumer &Commercial Cards 2

INDEX Please click on the section title to go to the respective page Save more with Cashback 04 Fees and Privileges 05 Card Security and Convenience 06 Using Your Business Advantage Contactless Card 07 Concierge Services 09 Other Benefits 10 Insurance Benefit 12 Multiple Bill Payment Options 13 FAQs - Know more about your Business Advantage Blue Card 14 Know your Card 15 Contact Us 16 3

SAVE MORE WITH CASHBACK Earn Cashback based on your spends. The more you spend the higher cashback you get. Statement Balance > `75K Domestic Spends Upto 1% International Spends Upto 1% Statement Balance (`25K - `75K) Domestic Spends Upto 0.5% International Spends Upto 1% Cashback on eligible spends* Cashback on eligible spends* Prompt Payment benefit: Earn instantaneous cashback of 0.20% on your total amount due by making a payment to your Business Advantage Blue Card bill within 7 days from the statement generation date through ICICI Bank Internet Banking. The cashback will be earned if payment amount is more than minimum amount due. The prompt payment due date is mentioned on your statement. *Eligible only on Airline, Hotel & restaurant spends except for select categories such as fuel, cash withdrawals, insurance, all fees and interest charges. Cashback earned in a month is subject to a maximum of 500 through eligible spends. Terms and conditions apply 4

FEES AND PRIVILEGES With the wise use of your Business Advantage Blue card, you can reverse your joining and annual fees back into your account. Reversal Option for Fees Fee Type Fee Amount Reversal Option Joining fees 500 + GST Joining fee is credited back to your account if eligible spends are greater than 50,000 within 60 days of card setup Annual fees from 2nd year 500 + GST Annual fee is credited back to your account if eligible spends are greater than 5,00,000 in an anniversary year 5

CARD SECURITY AND CONVENIENCE CHIP AND PIN CARD Your Business Advantage Blue Card comes with enhanced security through EMV Chip and PIN technology. It has an embedded microchip which provides additional security against counterfeiting /duplication of the card. It also provides an extra layer of security in the form of a Personal Identification Number (PIN). You will be required to enter your 4-digit PIN on the terminal for doing transactions at merchant outlets. For online transactions, you need to register your new Chip and PIN card for 3D Secure (Verified by Visa SecureCode) at www.3dsecure.icicibank.com. It is a second level of authentication for your online card purchases to protect your card against frauds. You can now enter your unique Visa SecureCode PIN in addition to your CVV/Expiry date while shopping online. The registration is mandatory for each of your ICICI Bank Credit Cards. 6

CONTACTLESS CARD Your Business Advantage Blue Card is powered by Visa paywave contactless technology, enabling you to make fast, convenient and secure payments at retail outlets. Simply tap your card wherever contactless payments are accepted, in more than 48 countries across the world. You can use your card to make regular dip or swipe transactions at all other merchant outlets. Contactless payment are quick, easy and secure You don t need to enter your PIN just tap/hold your card on the reader* The card never leaves your hand, reducing the risk of card loss or counterfeit Payments supported by state-of-the-art multi-level security protections, safeguarding your card data * Requirement of PIN entry on the POS terminal at the merchant outlet is a function of country specific regulations and subject to change. PIN input is not mandated for purchases below the permissible local limit. As per the existing RBI mandate for India, the transactions up to a maximum value of `2,000 is permitted through contactless mode. Any transaction above this limit, card transaction has to be processed through Chip and PIN mode where authentication through PIN is mandatory. sd 7

USING YOUR BUSINESS ADVANTAGE BLUE CONTACTLESS CARD Visa contactless enabled merchants: Check the transaction amount entered by the merchant on the POS (Point of Sale) machine Tap / Hold your card close to the machine (within 4 cm) till you see a green light or hear a beep Please visit www.icicibank.com/contactlessmerchants for details of merchants enable for Visa contactless payment acceptance. Please look for the Universal Contactless symbol at the POS machine at merchant outlets. All other merchants: The merchant will dip your card at a PIN enabled POS terminal The merchant will enter the transaction amount Check the transaction amount displayed on the POS machine Enter your 4-digit credit card PIN on the POS terminal. Pull out the card once the transaction is complete. A receipt is generated signifying successful completion of transaction Important information: Please do not write/carry/share your PIN with anybody. Your PIN is critical for Point of Sale (POS) terminal transactions and ATM transactions. 8

CONCIERGE SERVICES A sudden business lunch? The perfect business gift for your client or associate? Sit back, relax and experience the joy of leaving it all to somebody else. Our team of service professionals at i-assist, the 24x7 concierge service takes care of your every need right from finding the right gift and making restaurant reservations to travel and hotel reservations, even delivering movie tickets at your doorstep. THE SERVICES INCLUDE: Restaurant referral and reservation Flower and gift assistance Hotel referral and reservation Flight referral and reservation Car rental and limousine service Emergency auto assistance across India Booking and delivery of movie tickets Medical concierge privileges To contact i-assist, please call 1800-26-70731 (toll free for MTNL/BSNL lines) or 022-6787-2016 (standard call charges applicable). Available 24 hours a day, 365 days a year This service is provided by a third party engaged by ICICI Bank. Terms and Conditions apply. 9

OTHER BENEFITS Fuel surcharge waiver Surcharge waiver of up to 1% of transaction value on HPCL petrol pumps, surcharge waiver capped at 500 per month & 5,000 per transaction on ICICI Bank swiping machines only. Credit Period Enjoy up to 48 days of interest-free* credit on Business Advantage Card for your business expenses. This is applicable only if the outstanding on your Business Card as shown in the statement is settled in full by the due date. Utility Bill Payments Use your Business Advantage Blue Card to make utility bill payments from the comfort of your office or home. All your utility bills like electricity, insurance & telecom can be paid within due date with this facility from ICICI Bank. The bill payments can be done througheither of following: Standing Instructions Register yourself for standing instructions where everytime the bill is due, automatic payment is made to the biller by ICICI Bank on your behalf. Customer Care Use our 24 hour Customer Care helpline to make payment using your Business Advantage Card on your behalf. Online paymenton service provider s website You can make online payment using your Business Advantage Card directly on your utility service provider s website. 10

OTHER BENEFITS EStatements and mobile alerts E-mail statements and mobile alerts are faster and more reliable to get information without postal delays and ensure easier access while on the move. Your password for e-mail statement will be first four letters of your name followed by your date and month of birth. For example, if the name on your Business Card is Rakesh Kumar and your date of birth is 05-01-1975, then your password will be rake0501. Please take a moment to join the ICICI Bank Go Green initiative. Save time and paper by subscribing to e-mail statements. ` Online banking We understand your need to have information at your fingertips at all times and present to you the ICICI Bank Internet Banking service. Register at www.icicibank.com and you can view your monthly statement, follow payment status and make bill payments along with a host of other online services. ATM withdrawals Get immediate access to cash. Withdraw cash on your Business Advantage Blue Card any time, from any ICICI Bank or MasterCard affiliated ATM. Please note this service is chargeable, please refer Most Important Terms & Conditions (MITC). Culinary Treats Dine at the finest eateries in the country with equally impressive savings. Get a minimum discount of 15% on your dining bill at over 2500+ restaurants spread across 11 cities with the ICICI Bank Culinary Treats programme. To view the complete list of participating restaurants, visit www.culinarytreats.com. 11

INSURANCE BENEFITS While your Business Advantage Blue Card helps you enjoy its unique benefits & rewards, it is also equipped to compensate for some of the uncertainties associated with your business travel. It offers personal air accident death insurance cover of up to 75 lakh. But the benefits don t end there, table in the following page shows the list of comprehensive insurance benefits Insurance cover description Cover amount Personal accidental death (Air accident) `75 lakh Personal accidental death (Non-air) `500,000 Medical expenses for bodily injury arising out of accident^ `100,000 Credit shield (in case of accidental death)# `50,000 Baggage insurance* Up to `25,000 Loss of travel documents* US$ 500 Loss of checked-in baggage* US$ 1200 Delay in receipt of checked-in baggage* USD 300 in excess of 12 hours Missing flight due to trans-shipment* US$ 300 Plane hijacking* US$ 250 per hour up to max. of 12 hours Delay in flight* US$ 250 per hour up to max. of 12 hours Transit liability `50,000 Lost Card liability `100,000 2 days (pre-reporting) and 7 days (post-reporting) This insurance cover comes to you at no extra cost. All insurance benefits will be applicable only in case the ICICI Bank Business Advantage Blue Card has been used at least twice in the last 90 days prior to the event. All insurance benefits are available on the Primary Card only. All the claims shall be settled in INR only. There is no insurance cover on Supplementary Cards. Please ensure that the minimum amount due on your Business Card is paid at all times to avail of insurance benefits. ^ Applicable only in the event of hospitalization for a minimum period of 24 hours. # Payment of principal outstanding amount in the event of death due to accident of the Cardholder. *Applicable for international travel only and not for domestic travel and only when the tickets are purchased on the ICICI Bank Business Advantage Blue Card. Travel insurance covers international travel only. Insurance is the subject matter of solicitation. The insurer for the cover as aforesaid is ICICI Lombard General Insurance Co. Ltd. The policy is governed by the Terms and Conditions laid down by ICICI Lombard General Insurance Co. Ltd. ICICI Bank is not responsible for processing of claims and all claim related queries need to be taken up directly on ICICI Lombard General toll-free number: 1800 209 8888. For more details on the Terms and Conditions of the insurance cover on ICICI Bank Credit Cards, please visit www.icicibank.com. 12

MULTIPLE BILL PAYMENT OPTIONS Online Payment: Make your Business Advantage Blue Card payment online through the Bill Pay (for ICICI Bank Savings Account) or Click to Pay (non ICICI Bank Savings Account holders) options. ICICI Bank Savings Account holders can also make the Credit Card payment through our Customer Care. Auto-Debit: Control when and how you make payments without ever missing one! ICICI Bank Savings Account holders have the convenience of an auto-debit facility to pay your Business Advantage Blue Card payment directly. Cheque/Demand Draft: You may also deposit your cheque or bank draft favoring your card at any of the drop boxes located at ICICI Bank branches. Please note that an ICICI Bank cheque will take 3 days to clear and a non-icici Bank cheque will take a minimum of 5 days to clear. ICICI BANK ATM: Make your Business Advantage Blue Card bill payment with your ICICI Bank Debit Card on any ICICI Bank ATM. The payment is credited instantly to your Business Card. Access this option under others when you access your Account using your Debit Card on the ICICI Bank ATM. Cash Payment: You may also make your Business Advantage Blue Card bill payment through cash on any ICICI Bank Branch. The payment would reflect in your Business Card within 24 hours. This service is chargeable, please refer Most Important Terms & Conditions (MITC). 13

FAQS - Know more about your Business Advantage Blue Card What is Cashback? Cashback is a part of the transaction amount that is credit back to your account. Illustration: If you have made a eligible transaction of `5 Lakh using your Business Advantage Blue Card, you can earn a cashback of 500. The 500 will be credited into your account. How and when do I earn Cashback? You earn cashback every time you make an eligible transaction using your Business Advantage Blue Card. The Cashback account will be credited to your account within 30-45 days. What is Cashback on credit card bill payment ( Prompt Payment ), and will I get cashback on every payment? In addition to cashback on the eligible transactions and you also can earn cash on your credit card bill payment which is over and above the cashback earned on eligible transaction. Yes! you can earn cashback on making every payment of your credit card bill, given that the payment made is within Prompt payment due date (i.e., within 7 days of statement). The prompt payment due date is mentioned on your statement. Is there a provision that I do not have to pay Joining fees and Annual fee on my card? Yes! there is such provision on your Business Advantage Blue Card. The joining fee will be levied on your card, but you can get it back if you make spends of 50K or more using your card within first 60 days of card setup. Similarly, the annual fee will be credited back to your account if spend 500K or more using your Business Advantage Blue Card 14

KNOW YOUR CARD Chip: This is a security feature. The chip contains the information required to use the card for payment. Validity: Your card is valid from the day you have received it upto and including the last day of the month indicated on the card. Visa Logo: Your card is backed by the international reputation and extensive network of VISA, and is accepted at all VISA accepting merchant establishments. Additionally, should you wish to withdraw cash through ATMs, you can do so at ICICI Bank ATMs and participating VISA member bank ATMs. Platinum Business Magnetic Strip: This has a built-in security feature. Please protect it from exposure to magnetic fields. Signature Panel: Please sign on this panel immediately with a non-erasable ballpoint pen (preferably in black ink) This will assure that the benefits of membership are yours and yours alone 15

CONTACT US REACH US ROUND THE CLOCK Visit us at www.icicibank.com email us at customer.care@icicibank.com Call us at our Customer Care Fax us at 022-2830 7700 Write to us Plot No. 12, Nanakramguda, Serllingampally, Hyderabad - 500032. Customer Care Numbers Ahmedabad, Bengaluru, Chennai, Delhi, Hyderabad, Kolkata & Mumbai: Bhopal, Bhubaneswar, Chandigarh, Dehradun, Ernakulum, Gurgaon, Jaipur, Lucknow, Panaji, Patna, Raipur, Ranchi & Shimla: Andhra Pradesh & Bihar: Himachal Pradesh: Madhya Pradesh: Orissa: Uttar Pradesh: 7306667777 9817667777 9098667777 9692667777 8081667777 Gujarat: Karnataka: Maharashtra: Rajasthan: West Bengal: 8000667777 8088667777 9021667777 7877667777 8101667777 Haryana: Kerala: Punjab: Tamil Nadu: 33667777 33667777 9017667777 9020667777 7307667777 7305667777 The products, services and offers referred to herein are subject to the terms and conditions governing them as specified by ICICI Bank / third party from time to time and are offered at the sole discretion of ICICI Bank / third party. Nothing contained herein shall constitute or be deemed to constitute an advice, invitation or solicitation to purchase any products/ services of ICICI Bank / third party. ICICI Bank makes no representation about the quality, delivery, usefulness or otherwise of the goods / services offered by the third party. ICICI Bank and I-man logos are trademark and property of ICICI Bank Ltd. Misuse of any intellectual property or any other content displayed herein is strictly prohibited. 16