Yorkshire Ambulance Service NHS Trust

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Yorkshire Ambulance Service NHS Trust Annual Audit Letter for the year ended 31 March 2016 July 2016 Ernst & Young LLP

Contents Contents Executive Summary... 2 Purpose... 6 Responsibilities... 8 Financial Statement Audit... 10 Value for Money... 13 Other Reporting Issues... 16 Focused on your future... 18 Appendix A Audit Fees... 21 In April 2015 Public Sector Audit Appointments Ltd (PSAA) issued Statement of responsibilities of auditors and audited bodies 2015-16. It is available from the Chief Executive of each audited body and via the PSAA website (www.psaa.co.uk) The Statement of responsibilities serves as the formal terms of engagement between appointed auditors and audited bodies. It summarises where the different responsibilities of auditors and audited bodies begin and end, and what is to be expected of the audited body in certain areas. The Terms of Appointment from 1 April 2015 issued by PSAA sets out additional requirements that auditors must comply with, over and above those set out in the National Audit Office Code of Audit Practice (the Code) and statute, and covers matters of practice and procedure which are of a recurring nature. This Annual Audit Letter is prepared in the context of the Statement of responsibilities. It is addressed to the Directors/Members of the audited body, and is prepared for their sole use. We, as appointed auditor, take no responsibility to any third party. Our Complaints Procedure If at any time you would like to discuss with us how our service to you could be improved, or if you are dissatisfied with the service you are receiving, you may take the issue up with your usual partner or director contact. If you prefer an alternative route, please contact Steve Varley, our Managing Partner, 1 More London Place, London SE1 2AF. We undertake to look into any complaint carefully and promptly and to do all we can to explain the position to you. Should you remain dissatisfied with any aspect of our service, you may of course take matters up with our professional institute. We can provide further information on how you may contact our professional institute. EY i

Executive Summary

Executive Summary We are required to issue an annual audit letter to Yorkshire Ambulance Service NHS Trust (the Trust) following completion of our audit procedures for the year ended 31 March 2016. Below are the results and conclusions on the significant areas of the audit process. Area of Work Opinion on the Trust s: Financial statements Conclusion Based on our review of your internal control environment and assessment of key business risks we designed a risk based audit testing strategy. As a result of our detailed testing and use of EY data analytics tools we obtained sufficient evidence to form a conclusion on your financial statements. We concluded that the financial statements give a true and fair view of the financial position of the Trust as at 31 March 2016 and of its expenditure and income for the year then ended and issued an unqualified opinion. Parts of the remuneration and staff report to be audited Consistency of the Annual Report and other information published with the financial statements We reviewed the parts of the Remuneration and Staff Report to be audited to assess if they were properly prepared in accordance with the Accounts Direction made under the National Health Service Act 2006. As a result of our audit procedures, we were satisfied that reports were properly prepared. We reviewed the financial and non-financial information in the annual report to identify material inconsistencies with the audited financial statements or from the knowledge acquired by us in the course of performing the audit. Based on the results of our work we concluded that the information in the Annual report was consistent with the financial statements. EY 2

Area of Work Conclusion Reports by exception: Consistency of Governance Statement We reviewed the Governance Statement to assess if it was consistent with our understanding of the Trust and in accordance with the NHS Trust Development Authority s guidance. We did not identify any inconsistencies and did not have any matters to report by exception. Referrals to the Secretary of State We have the power to make a referral to the Secretary of State if we have reason to believe the Trust or an officer of the Trust is: making a decision that would incur unlawful expenditure, or undertaking a course of that would be unlawful and likely to cause a loss or deficiency. We had no matters to report. Public interest report We have duty to consider if there are any matters coming to our notice that should be brought to the public s attention through a public interest report We had no matters to report in the public interest. Value for money conclusion We have a responsibility to report to you by exception if we are not satisfied that the Trust has put in place proper arrangements to secure economy efficiency and effectiveness in its use of resources. We reported by exception in respect of the financial position of the Trust and sustainability of the organisation going forward. See more detail on pages 12 and 13. Area of Work Reporting to the Trust on its consolidation schedules Conclusion We concluded that the Trust s consolidation schedules agreed, within a 250,000 tolerance, to your audited financial statements Reporting to the National Audit Office (NAO) in line with group instructions We had no matters to report EY 3

As a result of the above we have also: Area of Work Issued a report to those charged with governance of the Trust communicating significant findings resulting from our audit. Issued a certificate that we have completed the audit in accordance with the requirements of the Local Audit and Accountability Act 2014 and the National Audit Office s 2015 Code of Audit Practice. Conclusion Our Audit results report was issued on 26 May 2016. Our certificate was issued on 2 June 2016. We would like to take this opportunity to thank the Trust staff, in particular Robert Toole, Alex Crickmar and Perry Duke, for their assistance during the course of our work. Hassan Rohimun Executive Director For and on behalf of Ernst & Young LLP EY 4

Purpose

Purpose The Purpose of this Letter The purpose of this annual audit letter is to communicate to Directors and external stakeholders, including members of the public, the key issues arising from our work, which we consider should be brought to the attention of Trust. We have already reported the detailed findings from our audit work in our 2015/16 annual results report to the Audit Committee held on 31 May 2016, representing those charged with governance. We do not repeat those detailed findings in this letter. The matters reported here are the most significant for the Trust. EY 6

Responsibilities

Responsibilities Responsibilities of the Appointed Auditor Our 2015/16 audit work has been undertaken in accordance with the Audit Plan that we presented to the Audit Committee on 7 January 2016 and is conducted in accordance with the National Audit Office's 2015 Code of Audit Practice, International Standards on Auditing (UK and Ireland), and other guidance issued by the National Audit Office. As auditors we are responsible for: Expressing an opinion: On the 2015/16 financial statements; On the parts of the remuneration and staff report to be audited; On the consistency of other information published with the financial statements, including the annual report; and On whether the consolidation schedules are consistent with the Trust's financial statements for the relevant reporting period. Reporting by exception: If the annual governance statement does not comply with relevant guidance or is not consistent with our understanding of the Trust; To the Secretary of State for Health if we have concerns about the legality of transactions of decisions taken by the Trust; and Any significant matters that are in the public interest. Forming a conclusion on the arrangements the Trust has in place to secure economy, efficiency and effectiveness in its use of resources. Reporting on an exception basis any significant issues or outstanding matters arising from our work which are relevant to the NAO as group auditor. Responsibilities of the Trust The Trust is responsible for preparing and publishing its statement of accounts, annual report and annual governance statement. It is also responsible for putting in place proper arrangements to secure economy, efficiency and effectiveness in its use of resources. EY 8

Financial Statement Audit

Financial Statement Audit Key Issues The Annual Report and Accounts is an important tool for the Trust to show how it has used public money and how it can demonstrate its financial management and financial health. We audited the Trust s Statement of Accounts in line with the National Audit Office s 2015 Code of Audit Practice, International Standards on Auditing (UK and Ireland), and other guidance issued by the National Audit Office and issued an unqualified audit report on 2 June 2016. Our detailed findings were reported to the Audit Committee on 31 May 2016. The key issues identified as part of our audit were as follows: Significant Risk Management override of controls Conclusion To address the risk of management override we: Tested the appropriateness of journal entries recorded in the general ledger and other adjustments made in the preparation of the financial statements, using our data interrogation tools to focus on specific areas of risk. Reviewed the accounting estimates for evidence of management bias, and Evaluated the business rationale for significant unusual transactions Based on the audit procedures undertaken we did not identify any evidence of management override. Revenue and expenditure recognition To address the risk of fraud in revenue and expenditure recognition we: Reviewed and tested recognition policies Reviewed and discussed with management any accounting estimates on revenue or expenditure recognition for evidence of bias Developed a testing strategy to test material revenue and expenditure streams, including testing block contracts income to supporting agreements and contract variations Reviewed and tested revenue cut-off at the period end date EY 10

Reviewed Department of Health agreement of balances data and investigate significant differences (outside of DH tolerances) Based on the audit procedures undertaken we did not identify any evidence of fraud in revenue and expenditure recognition Valuation of land and buildings To assess if the Trust s valuation of land and buildings were materially stated we: Reviewed the output of the report from the Trust s valuation expert Challenged the assumptions used by the Trust s valuation experts by reference to external evidence Tested the journals for the valuation adjustments to check that they have been accurately processed in the accounts. Based on our testing we did not identify any evidence of material misstatements with respect to the valuation of land and buildings EY 11

Value for Money

Value for Money We are required to consider whether the Trust has put in place proper arrangements to secure economy, efficiency and effectiveness on its use of resources. This is known as our value for money conclusion. Proper arrangements are defined by statutory guidance issued by the National Audit Office. They comprise your arrangements to: Take informed decisions; Deploy resources in a sustainable manner; and Work with partners and other third parties. Informed decision making Proper arrangements for securing value for money Sustainable resource deployment Working with partners and third parties EY 13

We identified one significant risk in relation to the Trust s arrangements as part of our audit which is summarised in the table below. Key Findings In the draft Annual Governance Statement presented to the Audit Committee on 7 April 2016 the Trust highlighted a significant weakness in control around the ability to meet national response targets. For this reason we escalated the arrangements in place to meet national response targets to a significant risk in our audit plan. We have reviewed the arrangements in place to improve performance with Trust and considered the Trust s position in terms of comparative performance nationally and we had no concerns arising from our work. Trust performance: - The Trust reported and in year surplus of 5.6m and cumulative surplus position of 18.6m. This achieves the statutory break even requirement. The in-year surplus is made up of a retained surplus of 2.45m and a one-off non recurrent income transaction for patient care of 3.7m requested by the Department of Health. - The Trust has achieved its external finance limit and capital resource limit targets, reporting an underspend against the EFL of 6.8m and an underspend against the CRL of 0.1m We issued an unqualified value for money conclusion on 2 June 2016. EY 14

Other Reporting Issues

Other Reporting Issues Department of Health Group Instructions We are only required to report to the NAO on an exception basis if there were significant issues or outstanding matters arising from our work. There were no such issues. Annual Governance Statement We are required to consider the completeness of disclosures in the Trust s Annual Governance Statement, identify any inconsistencies with the other information of which we are aware from our work, and consider whether it complies with relevant guidance. We completed this work and did not identify any areas of concern. Referral to Secretary of State We must report to the Secretary of State any matter where we believe a decision has led to, or would lead to, unlawful expenditure, or some action has been, or would be, unlawful and likely to cause a loss or deficiency. We had no exceptions to report. Report in the Public Interest We have a duty under the Local Audit and Accountability Act 2014 to consider whether, in the public interest, to report on any matter that comes to our attention in the course of the audit in order for it to be considered by the Trust or brought to the attention of the public. We did not identify any issues which required us to issue a report in the public interest. Control Themes and Observations As part of our work, we obtained an understanding of internal control sufficient to plan our audit and determine the nature, timing and extent of testing performed. Although our audit was not designed to express an opinion on the effectiveness of internal control, we are required to communicate to you significant deficiencies in internal control identified during our audit. We adopted a fully substantive approach and have therefore did not test the operation of controls. We did not identified any significant deficiencies in the design or operation of an internal control that might have resulted in a material misstatement in the financial statements of which the Trust was not already aware. EY 16

Focused on your future

Focused on your future Area Issue Impact NHS provider financial pressures Draft 2015/16 financial statements show NHS providers overspent by a record 2.45 billion for the year. The scale of this overspending is unprecedented. Despite additional funding and significant efforts to reduce deficits, record numbers of trusts overspent and the overall deficit is likely to be three times higher than in 2014/15. Some 48 trusts reported a deficit of more than 20 million, including 11 trusts reporting an individual deficit of more than 50 million. At the same time, performance against key targets is continuing to deteriorate and there are increasing concerns over the quality of services. Ambulance providers as a whole missed the national response target for red 1 calls. It is not yet clear whether trusts financial performance for the year will cause the Department of Health to exceed its spending limit for 2015/16, a serious breach of parliamentary protocol. Whether or not there is a breach, NHS trusts will start 2016/17 with a collective deficit of around 1 billion more than planned. Without change there is the potential for the increasing financial pressure to impact further on levels of patient care. The scale of the financial challenges faced by NHS providers impacts all aspects of their operations. It is therefore a key driver of audit risk and impacts our approach. EY 18

Area Issue Impact Sustainability and Transformation Plans NHS England s document, Delivering the Forward View: NHS planning guidance 2016/17-2020/21, published in December 2015, asks local health systems, including local government, voluntary and community partners, to work together to secure transformation change in healthcare planning and delivery. For this purpose England has been divided into 44 local health systems, made up of local councils, CCGs and NHS and other providers. Each health system needs to produce, by the end of June 2016, a Sustainability and Transformation Plan covering the next five years. The initial requirement is for CCGs and providers to control expenditure and stay within budget in 2016-17. Subsequently, spending and performance will need to be managed sustainably over the following four years in order to access the available transformation funding. This is intended to fund changes to service delivery while maintaining and improving patient safety and quality over the years 2017-21. Failure to deliver on targets agreed will results in bodies being unable to access transformation funding, which will from now on be the only additional funds available. Bodies will need to work together to a far greater extent than ever before to ensure that sustainability and financial plans are viable, and successfully delivered. Failure to do this could have wider adverse financial and service delivery consequences across the whole local area. As your external auditor we need to gain an understanding of your wider approach and plans, and the impact of greater partnership working on your governance, internal control and financial reporting. EY 19

Appendix A Audit Fees

Appendix A Audit Fees Our fee for 2015/16 is in line with the scale fee set by the PSAA and reported in our Audit Results Report presented to Audit Committee on 31 May 2016. Description Final Fee 2015/16 GBP Planned Fee 2015/16 GBP Predecessor Auditor Final Fee 2014/15 GBP Total Audit Fee Code work 60,180 60,180 80,240 Non-audit work VAT advice 30,000 N/a N/a We have undertaken non-audit work outside of the PSAA s requirements. This work relates to VAT advice services which are delivered under a separate engagement contract. EY 21

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