THE SUBJECT OF NATCAT CLAIMS MANAGEMENT WHY MUNICH RE? Athens, 7th May 2014 Manfred Brandmaier

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THE SUBJECT OF NATCAT CLAIMS MANAGEMENT WHY MUNICH RE? Athens, 7th May 2014 Manfred Brandmaier

Munich Re (Group) History of Munich Re Quelle: ERGO Versicherungsgruppe 1880 1906 1997 2009 2011 Munich Re is founded on 19 April 1880 at the instigation of Carl von Thieme, Baron Theodor von Cramer-Klett and Wilhelm Finck. First major loss in the 20th century: the earthquake in San Francisco on 18 April 1906. Munich Re's liability: US$ 2.5m. Munich Re acts fast to settle losses on the spot. The claims were equivalent to 13% of MR`s annual premium income. The insurance groups VICTORIA/D.A.S. and Hamburg- Mannheimer/DKV announce that they will merge under the name of ERGO Versicherungsgruppe AG. ERGO, which belongs to Munich Re, is now represented in more than 30 countries Munich Re pools its international health insurance and reinsurance expertise in a new business segment: Munich Health With the introduction of the new brand, Munich Re redefines its position in the reinsurance markets. With overall losses amounting to some US$ 380bn, 2011 becomes the costliest natural catastrophe year to date. After the terrible earthquake in Japan on 11 March 2011, Munich Re invites internationally recognised experts to assess the event. 2

Munich Re s first challenge 18 April 1906 3

Munich Re in figures added value within the group Munich Re (Group) World leading reinsurer with over 130 years of experience 27.8 bn premium income in 2013 11,200 employees around the globe Solid capital base and indepth risk knowledge are key for success Global health expertise in reinsurance, primary insurance and riskmanagement Established in 2009 6.5 bn premium income in 2013 5,000 experts in over 26 locations One of the leading primary insurance providers across all segments in its home market Germany Represented in over 30 countries with regional emphasis on Europe and Asia 16.7 bn premium income in 2013 50,000 employees and sales representatives 216 bn managed assets thereof 202 bn from Munich Re and ERGO ~ 4.3 % Return on Investment result high investment result given low-yield environment 4

Munich Re s Geo Risks Research Department

Geo Risks and Climate Change at Munich Re Over 35 years of expertise 1880 Munich Re Founding 1973 Munich Re s first global warming alert 1974 Foundation of Geo Risks Research department 1978 Publ. Energy Situation, Shortage of Raw Materials, Insurance concepts ; First edition of World Map of Natural Hazards 1989 First (physical) Globe of Natural Hazards 2000 First CD-ROM World of Natural Hazards 2007 Climate change is defined a strategic topic for Munich Re Founding of the Corporate Climate Centre (CCC) 2009 Founding of the Desertec Industrial Initiative (Dii GmbH) 2011 Nathan Risk Suite 1880 1973-2009 Source : Munich Re (GEO/CCC)

Geo Risks Expertise at Munich Re (since 1973) Organisational structure Torsten Jeworrek Reinsurance CEO GEO/CCC1 Geo Risks Research/Corporate Climate Centre Peter Hoeppe GEO/CCC1.1 Corporate Climate Centre Ernst Rauch CU1 Corporate Underwriting Heike Trilovszky CU1.5 Accumulation Risks Holger Kramer 35 geo scientists at Munich Re! CU1.5.1 Geo Risks Alex Allmann CU1.5.2 Acc. Risks Management Elke Kling CU1.5.3 Geospatial Solutions Andreas Siebert

Geo Risks Expertise at Munich Re (since 1973)

Main Tasks and Responsibilities of Geo/CCC 1 Corporate Climate Centre Coordination and steering of all activities and projects in the Strategic Topic climate change (e.g. Desertec, MCII, Renewables Platform) Central contact for all questions on climate change, both external and internal 2 GEO Science Scout Screening of science in respect to new findings and trends, research cooperations ENSO, hurricane, seasonal forecasts own research on nat cat basics Trend analyses and assessment and forwarding of new findings to CU 3 NatCatSERVICE Maintenance, development and marketing of the world s largest NatCat-Database Data analyses (temporal trends, regional, peril specific) Maintenance of a download center in the internet 4 Communication Editing of Topics GEO and special publications (e.g. Severe Weather NA) GEO appearance in Intra- and Internet Presentations, Media contacts 5 Geo-Archives Maintenance of the archive on natural perils Paper archive: countries, topics (350 shelf meters) Electronic archive: new scientific publications, media reports 10

2. Our Expertise & Risk Management Approach MR has invested in different risk management tools and sustainability initiatives NATHAN Risk Suite The product suite optimises our client s assessment of natural hazard risks, from entire portfolios down to individual risks at address level worldwide Climate Change Munich Re has actively supported and advanced climate protection and adaptation to global warming through initiating major innovative projects, conducting research and providing insurance and financial solutions. NatCatSERVICE The world s largest database of nat cat losses containing more than 33,000 entries built up over 35 years. Up to 1,000 new natural hazard events are recorded and analysed each year. Renewable Energies Munich Re has developed risk management expertise and risk solutions in various areas of renewable energies, including wind, solar, geothermal, hydro, etc. Risk Mapper The tool is an interactive, flexible and visually appealing web application used in conducting global natural hazard risk assessment on our business portfolios. Desert Power Munich Re cooperates with 36 companies to analyse and develop the technical, economic, political, social and ecological framework for carbon-free power generation in the deserts of North Africa. Enterprise Risk Management Munich Re has created a sophisticated framework in which emerging risks are examined from different angles and sources, using innovative concepts and techniques, to support our clients and other external parties. Sustainability Munich Re has also taken an active role in international sustainability partnerships and e.g. is member of the Global Climate Forum, and signatory of the Principles for Sustainable Insurance, to share our knowledge and promote such initiatives. 11

Geo Risks Research Special publications 12

Claims Special publications 13

NatCat Claims Management Why Munich Re? Own probabilistic models since 1988 First model for Greece 1992 Own earthquake models for 35 countries Closely linked to scientific world Main sponsor of GEM (Global Earthquake Model) Worldwide reconnaissance missions after catastrophes (f.e. Athens 1999) 14

The strategic cornerstones of Munich Re in the Greek market 1 2 3 4 Dedicated multiline involvement in the Greek market Stability and predictability in UW approach and pricing Market leading cat capacity Know-how leadership and support in Capital Relief Transactions 5 6 7 8 Re-enhancement in proportional participations, i.e. for SII Substantial facultative service and support Tailor-made trainings, workshops and roundtables Close personal contacts, responsiveness and flexibility 15