Arranging & Paying for a funeral in advance

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Arranging & Paying for a funeral in advance Thoughtful, Sensible, Convenient & Secure Ruby Funerals Ltd A Womanʼs Care & Understanding

Why should we think about Paying for our own funeral The advantage of a prepayment plan over a savings account or life insurance policy is that you can pay now, at today s price, and beat inflation - no matter when the service might be required. The Funeral Director s fees will be paid by Funeral Planning Trust when the funeral has been provided. Funeral prepayment plans are provided by Funeral Planning Services in association with a network of independent, family-owned Funeral Directors throughout the UK. Funeral prepayments are held in Funeral Planning Trust and monitored by the Funeral Planning Authority. Most of us, as we get older, expect to provide the money to meet our funeral expenses. It s to do with independence and responsibility: leaving everything in order for our relatives and friends. Many people wish to provide for their funeral expenses and a funeral prepayment plan is a caring, sensible and cost-effective way to do so. We don t often talk about it - because there s no need to - but the fact is that funerals cost money, and we want to take care of the cost. 2 3

The advantages of a Prepayment Plan A prepayment plan has the following practical benefits It s the sensible thing to do, and very easy. I would recommend it to anyone You can choose your own funeral arrangements, for your own peace of mind. You will save your family from having to make difficult decisions and trying to guess what you would have wanted, at such a distressing time. Avoid rising funeral costs with an inflation-proof guarantee of the Funeral Director s charges. Financial security - the funeral payment is held in Funeral Planning Trust until it is needed. The service will be provided by your local Funeral Director. There is no age limit and there are no awkward health questions. You can make a once-only payment or pay by monthly instalments, whichever suits you. All enquiries and arrangements are treated in confidence. Complies with the Funeral Planning Authority Code of Practice and the Financial Services and Markets Act 2000. 4 5

Questions & Answers Here are some of the questions you might want to ask, but please call us if there is anything else you would like to know about the plan. Is there an age limit or health restrictions? No - you can purchase a plan at any age and in any state of health, but please see the note on instalments below. Can I pay by instalments? Yes, there is a range of options - please ask for details. Payment by instalments usually costs more than a single payment because of the extra administration involved, and if you die before completing all of the instalments the funeral will only be partpaid. Can I buy a plan for someone else? Yes, please mention this on your application we will need the name, address and date of birth of the person to be covered but we will send all correspondence to you. What if funeral costs increase? Funerals, like everything else, are affected by inflation and the cost of a funeral will almost certainly increase before you need one. However, once you have purchased a prepayment plan, the funeral specified will be provided for you when it is needed without any further charge to you or your family (but please refer to the note on disbursements ). This is one of the most important benefits and why it has become so popular with our clients in recent years. Does the plan include disbursements? Each plan usually includes a contribution towards other expenses, such as crematorium or cemetery fees, doctors fees for a cremation certificate and minister s or church fees - these fees are known as disbursements. This is intended to cover most of the usual disbursements, but please note that they are outside of our control and cannot be guaranteed. The amount included for disbursements will be stated on your funeral plan certificate and will be increased annually in line with the Retail Prices Index. You can include a larger, or smaller, contribution towards disbursements if you wish - please ask if you need advice on this point. What if I move home? If you move, Funeral Planning Services can transfer your plan to a Funeral Director in that area. Funeral costs vary from one area to another and you will be advised of any difference in cost at that stage. What if I die away from home? We recommend that you take out travel insurance when you go on holiday, especially if you travel abroad, which usually covers bringing you back home if necessary. Alternatively we can quote for the extra cost involved. What if I change my mind later? If you change your mind within the first month of receiving your plan documents you can return them for a full refund with no questions asked. If you cancel your plan at a later date, your refund will be subject to an administration charge (please refer to the terms of sale). Do you pay interest? No. A guaranteed funeral plan is not a savings account - it is simply a way of paying in advance for the funeral service. As the value of the Funeral Planning Trust increases over the years, so the money available to pay the Funeral Director will increase to compensate for rising costs. How do I know the money will be safe? All payments are made directly into Funeral Planning Trust, established in1995 for the secure deposit of funeral prepayments. The accounts of Funeral Planning Trust are monitored annually by independent actuaries and checked by independent auditors. The payment for the funeral can only be withdrawn from Funeral Planning Trust when the service has been provided or if the plan is cancelled. www.funeralplanningtrust.co.uk 6 7

How do I purchase a plan? Choosing a plan is easy...and it only takes a few minutes to deal with 1 Discuss your wishes with your Funeral Director, who will calculate the plan price. 2 Choose whether to make a single payment or, if you prefer to pay by instalments, decide over what period (up to five years). 3 Do you have any questions? If so please contact your Funeral Director or, if you prefer to contact Funeral Planning Services direct, call FREE PHONE 0800 41 30 46 4 Give your application form to your Funeral Director, or send it to Funeral Planning Services, together with a cheque for either the full amount or the first instalment (you will receive a banker s order form to cover the remaining payments). Please make your cheque payable to FUNERAL PLANNING TRUST so that your payment goes directly into the trust fund. Please do not send cash in the post. 8 9

Everything is designed to make things as easy as possible for your family and friends Your Funeral Plan Guarantee Within 28 days Funeral Planning Services will send you a Funeral Plan Guarantee Certificate confirming your plan details. For instalment plan customers, your payment plan will be confirmed and the guarantee certificate will be issued when the final payment is received. The plan comes complete with practical information for your relatives or executor on what they should do at the time of the funeral, your personal wishes for the funeral and where your important documents are kept. Everything is designed to make things as easy as possible for your family and friends. FUNERAL PLANS A Code of Practice Funeral Planning Services is registered with the Funeral Planning Authority and is bound by the Code of Practice for funeral plans, which ensures: Fair terms and conditions for the customer. Security of funds - with strict controls over the custodianship and regular monitoring by independent experts. A procedure for independent arbitration of complaints. A full copy of the Code of Practice is available on request. This plan complies with the requirements of the Financial Services and Markets Act 2000. 10 11

Purchasing a funeral plan gives me peace of mind, knowing that all the arrangements are made and paid for. Now I can get on with my life. Ruby Funerals Ltd Independent Funeral Directors 2 Stoke Parade Stoke Road Gosport PO12 1QE Telephone 02392 501128 www.rubyfunerals.co.uk Email: rubyfunerals@btconnect.com Funeral Planning Services Limited Funeral Planning Services Limited Flint house, Ipswich Road, Long Stratton, Norwich, Norfolk NR15 2TA Telephone 01508 532 632