Activity Report Nea Smirni, Greece / June 2014

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Activity Report 2013 Nea Smirni, Greece / June 2014

Contents 1. Our Company page 3 2. Governance page 4 3. Piraeus Factoring Milestones page 5 4. Highlights of the year 2013 page 6 5. Factoring in Greece through the years page 7-8 6. Piraeus Factoring Turnover page 9-12 7. Strategic Objectives for 2014 page 13 8. Financial Information page 14-15 9. Contact details Page 16 Activity Report 2013 2

Our Company Piraeus Factoring SA, member of Piraeus Bank Group, is specialized in providing factoring services with a presence in the Greek and International factoring industry since 1999. Member of Factors Chain International (FCI - The largest chain of agents factoring in the world) since 1999 and a Full Member since April 2014. Awarded in 2011 from FCI as the export factor that showed the best service quality improvement As a factoring company, we administrate and finance accounts receivable ledgers of businesses established both in the domestic as also in the foreign market by taking advantage of the synergies developed through years within the FCI network. Piraeus Factoring SA develops synergies both 'internally' within the Piraeus Bank Group (through the Credit Departments of the Bank) and 'externally' with third party companies (p.e. companies providing credit insurance coverage) in order to support business customers. Our objective is to be a kind of a satellite factoring service to companies of all sizes and to develop new products in order to cover the constantly changing business environment and maximize customer satisfaction. Our main vision is to pursue excellence in our service quality in order to be identified as one of the leading factoring institutions. Activity report 2013 3

Governance Board of Directors as of 31/12/2013 Management Board Chara Vardakari General Manager Yanos Nakatsiadis, Senior Manager of Business Development and Relationship Manager Ioannis Kotsikogiannis Operations Senior Manager Dimitrios Milas Credit SeniorManager Koumoussis Nikolaos Credit Officer Ioannis Papadopoulos President, General Manager of Business Centres Piraeus bank SA Martha Barka Vice President, General Manager of Credit Management Piraeus Bank Group Chara Vardakari Member, General Manager of Piraeus Factoring SA Emmanouil Valetopoulos Member, Auditor of Internal Audit, Piraeus Bank Group Pinelopi Lazaridou Member, General Manager of Corporate Business, Piraeus Bank SA Dimitrios Voukas Member, Manager of Task Force & Equity, Piraeus Bank Group Kallinikos Kalinko-Kallinikos Member Activity report 2013 4

Piraeus Factoring Milestones Establishment of Multifactoring SA Multifactoring SA becomes a 100% subsidiary of the Piraeus Group and is renamed to Piraeus Factoring SA Upgrade of our MIS platform & creation of the database Hot File for Risk Management & Fraud Detection Piraeus Factoring consolidates the factoring division of the Agricultural Bank of Greece Piraeus Factoring becomes a full member of FCI in April 2014 1998 1999 2003 2009 2010 2011 2012 2013 2014 Company opens a Company opens a branch in Multifactoring SA branch in Thessaloniki Thessaloniki in becomes a member of FCI in order order to cover to cover the the needs of needs Northern of Northern Greece Greece Piraeus Factoring Piraeus Factoring becomes becomes a member a member of of the the board board of of the the Hellenic Hellenic Factors Association Factors Association Piraeus Factoring is awarded from the FCI as the export factor that showed the best service quality improvement Merger of the portfolios of the 4 factors that Piraeus Bank has acquired within 2012 and 2013 Increase of Piraeus Factoring turnover by 75,6% Activity report 2013 5

Highlights of the year 2013 Merger of the portfolios of the 4 factors that Piraeus Bank has acquired within 2012 and 2013 (division of Agricultural Bank of Greece, division of Bank of Cyprus Pub. Co Ltd Greece, division of Laiki Bank, division of Millennium Bank and the assets from Laiki Factors & Forfaiters SA) Assurance of profitability Conservation of the low rate of bad debts Increase of our company s market share by increasing the turnover by 75.59% (approximately 706 million). Increase in the export factoring services which reached up the amount of 93 million (including two factors exports and direct export factoring). Our company met the criteria for being a full member of the FCI and became one on April 2014. Activity report 2013 6

Factoring in Greece through the years The factoring industry in Greece, taking advantage of its risk and extrovert characteristics, continued its 19-year presence, posting a growth in international factoring of almost 17.5%. Greece maintained its 6th place in the country ranking of two-factor export volume according to the FCI. The total turnover of the Greek Factoring industry based on both FCI and Hellenic Factoring Association (HFA) statistics provided by Greek members, reached 12,103 million recording a slight decrease of almost 5% compared to 2012, but increasing its GDP penetration figure, which rose to 6.64%. 14.000,00 12.000,00 10.000,00 Domestic and International Factoring Volumes (Eur million) 8.000,00 6.000,00 Domestic Factoring International Factoring 4.000,00 2.000,00 0,00 2009 2010 2011 2012 2013 Source: Hellenic Factors Association Activity Report 2013 7

GDP Factoring Penetration 8,00% 7,00% 6,85% 6,64% 6,00% 5,00% 4,00% 3,00% 2,00% 1,00% 2,55% 3,37% 4,45% 5,30% 6,47% 6,59% 0,00% 2006 2007 2008 2009 2010 2011 2012 2013 Source: Hellenic Factors Association Activity Report 2013 8

Piraeus Factoring Turnover Total Factoring Turnover in millions Domestic Factoring Turnover in millions 800 800 700 600 500 400 300 600 400 200 0 2012 2013 International Factoring Turnover in millions 200 100 100 80 0 2012 2013 60 40 Domestic Factoring International Factoring 20 0 2012 2013 Activity Report 2013 9

Turnover by factoring product 2013 2012 Domestic Factoring without recourse 299.097.140,60 172.141.685,99 73,75% Domestic factoring with recourse 150.375.396,55 130.098.820,43 15,59% Domestic Factoring Collection only 163.359.631,02 88.542.097,91 84,50% Invoice discounting - 1.055.356,34-100,00% DOMESTIC FACTORING 612.832.168,17 391.837.960,67 56,40% 2-Factor Export Factoring without recourse 48.369.459,95 10.233.376,56 372,66% Direct Export Factoring 44.798.862,42 - - EXPORT FACTORING 93.168.322,37 10.233.376,56 810,44% TOTAL 706.000.490,54 402.071.337,23 75,59% The percentage between Domestic and International Factoring was 86,80% vs 13.20% for 2013 from 97,45% vs 2,55% for 2012, showing the achievement of the company s objective for the growth of the Export Factoring. Activity report 2013 10

Domestic Factoring by product Millions 300 250 200 150 100 50 0 2013 2012 Domestic Factoring without recourse Domestic factoring with recourse Domestic Factoring Collection only Invoice discounting International Factoring by product Millions 50 40 30 20 10 0 2-Factor Export Factoring 2013 2012 Direct Export Factoring Activity Report 2013 11

Sector Analysis 2013 vs 2012 0,40 0,35 0,30 0,25 0,20 0,15 0,10 0,05 0,00 2012 2013 The food industry has been and will continue to be for 2014 a priority of Piraeus Factoring not only in the domestic but also in the international market. Activity Report 2013 12

Strategic Objectives for the year 2014 Strengthen our presence and activity in the Greek market by becoming a reliable partner for all our clients Absorb the portfolios of the factors that Piraeus Bank acquired within 2013. Create economies of scale through the exploitation both of the manpower and partnerships Management and improve the management arrangement regarding assigned receivables on behalf of clients of our parent bank, Piraeus Bank SA. Develop the factoring service in the Group subsidiaries abroad Enrich our product portfolio with customer based products in order to cover the continuously changing business environment as well as the financial needs of our clients Strengthen the existing and develop new synergies with Piraeus Bank in order to mitigate the risk for the whole Group Develop our International Factoring activity Our main target is to develop new export factoring products through exploiting synergies through FCI and third parties (p.e. insurance companies) The development of import factoring products where the main service will be the collection of receivables. Start new partnerships through Supply Chain Finance facility (Buyer Centric Approach) Maintain the quality of our portfolio as well as the low percentage of non-performing loans Activity report 2013 13

Financial Information Statement of financial position as at 31 st December 2013 2013 2012 2013 2012 Assets Cash & Cash equivalents 62.497 19.760 Loans and advances to customers 219.680 176.397 Goodwill & other intangible goods 154 151 Tangible assets 24 40 Differed income tax assets 1.958 1.143 Other assets 523 618 Liabilities Due to banks 249.139 164.085 Retirement benefit obligations 138 147 Other provisions 130 130 Other Liabilities 2.282 1.937 Income tax Liabilities 198 36 Total liabilities 284.835 198.109 Total assets 284.835 198.109 Equity Shareholders capital 21.126 21.126 Share premium 2.770 2.770 Reserves 854 820 Retained earnings 8.199 7.060 Total equity 32.948 31.775 Total equity & liabilities 284.835 198.109 Activity report 2013 14

Financial Information Statement of total comprehensive income 01.01-31.12.2013 01.01-31.12.2012 Interest and related income 8.503 11.532 Interest and related expenses (4.888) (6.511) Net interest income 3.615 5.020 Commission income 2.556 1.786 Commission expenses (21) (44) Net commission income 2.535 1.743 Other operating income 1.262 790 Total income 7.412 7.553 Staff costs (1.601) (1.487) General Operating expenses (1.622) (1.318) Amortization / depreciation (94) (121) Provisions for credit risk (2.912) (3.614) Profit before tax 1.182 1.014 Income tax expense 25 (218) Net profit after tax (A) 1.207 796 Actuarial gains / (losses) of defined benefit obligations (after taxes) 15 (49) Other comprehensive income after taxes (B) 15 (49) Total comprehensive income after taxes (A+B) 1.221 746 Activity report 2013 15

Contact details Postal and visiting address Piraeus Factoring SA 171, Syggrou Ave., Nea Smirni, 171 21, Greece Contact persons Mrs. Chara Vardakari, General Manager, tel: +30-210-9008051, email: X.Vardakari@piraeus-factoring.gr Mr. Yanos Nakatsiadis, Senior Manager of Business Development and Relationship Manager, tel: +30-210-9008053, email: I.Nakatsiadis@piraeus-factoring.gr Mr. Giannis Gournas, Deputy Senior Manager of Business Development and Relationship Manager, tel: +30-210-9008075, email: I.Gournas@piraeus-factoring.gr Mrs. Afroditi Stavraki, Head of International Factoring, tel: +30-210-9008044, email: A.Stavraki@piraeus-factoring.gr Mr. Dimitrios Laskaridis, International Relationship Officer, tel: +30-210-9008086, email: D.Laskaridis@piraeus-factoring.gr Activity report 2013 16