CROSS BORDER SHARING AND REGIONAL CREDIT BUREAU DEVELOPMENT : BCEAO S EXPERIENCE

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Financial Infrastructure week - World Bank Group Istanbul 2 September 2015 CROSS BORDER SHARING AND REGIONAL CREDIT BUREAU DEVELOPMENT : BCEAO S EXPERIENCE M. Bassambié Franck BATIONO, Advisor to the Director General of the Economy and Money (BCEAO HQ - Dakar)

I. Introduction II. The UMOA regional credit bureau project III. Credit reporting legal framework IV. Technical infrastructure of the Regional Credit Reporting System V. Learned lessons

I. INTRODUCTION Introduction to the UMOA (Union Monétaire Ouest Africaine or West African Monetary Union : Founded with Treaty of May 12 1962 among the eight (8) west African States : Bénin, Burkina Faso, Côte d'ivoire, Guinée-Bissau, Mali, Niger, Sénégal and Togo One single currency unit : the CFA Franc (Franc de la Communauté Financière Africaine or African Financial Community Franc)

I. INTRODUCTION Overview of the UMOA (2014 data) Population : 108 million Economies growth rate : 6,5% Public deficit / GDP : 3,4% Current deficit / GDP : 7,2% Credit to private sector / GDP : 24,4% Banks penetration / population : 30,3%

I. INTRODUCTION UMOA institutions and bodies: Council of the Ministers of the Union (2 for each country), defines the UMOA common policies ensuring an equal representation of each State ; Banking Commission - one single body for the eight countries, responsible for the oversight of the banking sector and larger MFI ; Financial Markets and Public Savings Regional Council (Conseil Régional de l'epargne Publique et des Marchés financiers - CREPMF), one single body for the eight countries, responsible for the control of the regional financial markets ;

I. INTRODUCTION UMOA institutions and bodies: Central Bank of West African States (Banque Centrale des Etats de l'afrique de l'ouest - BCEAO), one single Central Bank for the eight countries, also responsible for the printing / issuing money all over the Community ; West African States Development Bank (Bank Banque Ouest Africaine de Développement - BOAD), responsible for the balanced development of the member countries.

II. THE UMOA REGIONAL CREDIT BUREAU PROJECT Genesis of the UMOA Regional Credit Bureau project Recommended by the High Committee on financing the members states economies (established by the 8 Heads of State of the Union) ; Triggered by strong constraints on the financial environment and national economies : an existing strong information asymmetry between borrowers and lenders ;

II. THE UMOA REGIONAL CREDIT BUREAU PROJECT Genesis of the UMOA Regional Credit Bureau project Unsatisfactory ranking of the UMOA member States in the «DOING BUSINESS report» on business climate particularly referred to the «Getting Credit» section : a consequence of the absence of a Private Credit Bureau operating in the Community ; The strong support of the World Bank group, and the Technical Assistance supplied by the IFC throughout the project.

II. THE UMOA REGIONAL CREDIT BUREAU PROJECT Project objectives : Reduce information asymmetry and better determine borrowers repayment capacity ; Increase financial inclusion and credit granting in all the economies of the UMOA member countries ; Improve lenders risk management techniques and tools all over the 8 member states ; Improve business climate and consequently the Doing Business ranking.

II. THE UMOA REGIONAL CREDIT BUREAU PROJECT Regional Credit Bureau project preparatory phase : Regional consultation on the project ; Prompted by the BEAO ; In May 2013 ; Various stakeholders concerned.

II. THE UMOA REGIONAL CREDIT BUREAU PROJECT Project management: signing of a Cooperation Agreement with IFC in 2012 between BCEAO and the IFC for the provision of Technical Assistance; IFC s Technical Assistance highlights: UEMOA Regional Credit Reporting Law preparation/drafting and support for the approval and public debates; Appraisal, analysis and recommendations on: Project strategy definition; Gap analysis of the existing BCEAO technical infrastructure and of users; Market analysis;

II. THE UMOA REGIONAL CREDIT BUREAU PROJECT IFC s Technical Assistance highlights (cont d) : BCEAO Capacity building - Study tours organization in South Africa, Uganda, Morocco, Italy; Preparation of the international RFP; Support and organization of site visits at the operations of the potential providers during the competitive selection process following the RFP; Training for the BCEAO on Credit Bureau licensing and supervision; Training on credit reporting and credit scoring; Preparation of manuals, documentation, layouts.

II. THE UMOA REGIONAL CREDIT BUREAU PROJECT Project Milestones : Regional Law (Loi Uniforme) regulating establishment / operations of credit bureaus adopted by the Council of Ministers in June 2013 ; Creation of Credit Reporting Working Groups : in every UMOA country with dedicated staff representing each relevant stakeholders, chaired by the BCEAO; Awareness raising seminars / workshops : held in every UMOA country targeted to the main project actors (supervised entities like banks and MFIs, but also nonsupervised entities ; Capital requirements : minimum capital needs to establish a credit bureau determined by the Council of Ministers (500 millions FCFA roughly 1 million USD).

II. THE UMOA REGIONAL CREDIT BUREAU PROJECT Milestones (cont.) : Constant communication and feedback between the BCEAO government and the lending industry associations, over the project stakes / challenges ; Constant flow of information to and exchange with the Council of the progress of the project ; Ministers about A development action plan based on 19 different tasks ; International competitive bid, selection and awarding of the project to CREDITINFO VOLO allowing the company to establish the First UMOA credit Bureau ; Kick off in June 2015 of a single credit bureau serving eight countries with same legal framework, technology and services, covering richer and less richer economies with the same quality standards.

III. CREDIT REPORTING LEGAL FRAMEWORK Legal framework snapshot : Regional consultation among the main stakeholders in the 8 UMOA member states to draft a single Regional Law ; Obligation for each member state to adopt the Regional Law by each national Parliament (UMOA treaty mandates the adoption of such laws concerning the regulation of the banking industry) ; Hierachical primacy of the Regional Law over member state national laws / legal framework ( e.g. data privacy) ; Modern law text which includes all the international best practices regarding data protection perfectly in line with existing data privacy laws ; Bylaws, signed by the BCEAO Governor, are immediately and directly applicable in every UMOA country.

III. CREDIT REPORTING LEGAL FRAMEWORK Legal framework snapshot (cont.): Definition in consultation with the stakeholders of a unique, single data sharing layout to be adopted by all lenders and credit bureau members in the 8 countries ; Definition in consultation with the credit bureau of a price matrix valid in the 8 UMOA countries ; Total cross-border sharing among the 8 countries allowed by : the provisions of the Regional Law regulating the credit bureau operations and its primacy over individual countries national laws on data privacy ; existence of one single Supervising Authority (BCEAO) with regional outreach, empowered to oversee Private Credit Bureaus.

III. CREDIT REPORTING LEGAL FRAMEWORK Legal framework snapshot (cont.): Regulates the creation and operations of credit information sharing in the whole UMOA 8 member states; Establishes the concept of mandatory consent (prior, free, informed) before any sharing / inquiry / diffusion of data concerning the borrowers; Allows the Credit Bureau that has been allowed the license to establish branches in any other states ; Mandates lenders to share data with / and inquiry the BIC before lending a new loan.

IV. TECHNICAL INFRASTRUCTURE OF THE REGIONAL CREDIT REPORTING SYSTEM Highlights: Development a single information sharing system / platform among credit bureau member users and data suppliers, and the Credit Bureau via the BCEAO ; The BCEAO collects the data form regulated entities through its platform and then supplies the database to the Credit Bureau ; Non regulated entities supply data directly to the credit bureau (always with borrower s consent).

IV. TECHNICAL INFRASTRUCTURE OF THE REGIONAL CREDIT REPORTING SYSTEM Main technical features of the UMOA credit reporting system : Regional, modern, best practice system, ensures the same standard quality and services to all the 8 UMOA member states ; Hub & Spokes : one system based in one of the UMOA states supplies services to the credit industries of the 8 countries, with considerable economies of scale ; Indirect model means a pivotal role for the BCEAO which : Becomes the interface between regulated lenders and the Credit Bureau facilitating a complex information sharing flow with the 8 countries ; Ensures the data flow to the credit bureau through its existing exchange mechanism ( VSAT, secure access network, internet). data High security level through encrypted protocols.

V- LEARNED LESSONS Main challenges encountered concerning the legal framework : Some delay in the process of adoption of the Regional Law by some of the UMOA member states ; Definition of the perimeter of responsibility between the BCEAO and the national Privacy Data Authorities ; Awareness raising need among the lenders about new provisions introduced by the law (e.g. mandatory borrowers consent, form of the consent clause, mandatory inquiry, etc.).

V- LEARNED LESSONS 1) Learned lessons about legal framework enabling : The drafting and adoption of a Regional Law credit bureau, with cross-border sovereignty applicable and effective in multiple countries requires a through assessment of the national legislation enforced in each countries on : Personal data privacy and protection; Mandatory borrowers consent allowing prior sharing and inquiry of data; The consultation, and agreement of all the relevant stakeholders and national authorities in charge of data privacy and borrowers protection. A continuous and never-ending awareness raising and lobbying action in each countries to keep the momentum ensuring a rapid adoption of the Regional Law ; The support of international experts to draft the law provision of such a multifaceted and complex matter like credit reporting.

V- LEARNED LESSONS 2) Learned lessons about the project results and success : Active and relentless engagement of the main actors in the project, initially the credit institutions and the MFIs, to start with ; Active engagement of other relevant bodies, and relevant stakeholders, particularly the public opinion and consumers ; Quick start of borrowers consent collection in order to create a sound initial database ; Awareness raising campaigns among lenders and borrowers on consent and borrowers rights over own data privacy ; Engagement if possible of consumer protection agencies if existing.

V- LEARNED LESSONS 3) Learned lessons about the benefits of cross-border sharing : Allow the determination of a global indebtedness level at regional level, therefore allowing also a improved oversight of systemic risk ; Facilitate financial inclusion and borrowers / laborers mobility cross-country ; Allow lenders operating at regional level to use standards policies, services, providers, tools ; Allow considerable economies of scale, reduced investment and prices ; Allow best quality and same system performance even in countries that otherwise, because of size and economies, would not have the same technical / financial possibilities and capacity ;

V- LEARNED LESSONS 4) To facilitate cross-border sharing : Economic integration amalgamation of large economic jurisdiction via monetary and economic integration ; Harmonization of national legal framework into a combined uniform legal framework.

Thank you for your attention.