Africa & Middle East. Goldman Sachs European Financials Conference. Sunil Kaushal Regional CEO, Africa & Middle East

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Africa & Middle East Goldman Sachs European Financials Conference Sunil Kaushal Regional CEO, Africa & Middle East 0

Forward looking statements This document contains or incorporates by reference forward-looking statements regarding the belief or current expectations of Standard Chartered PLC (the Company ), the board of the Company (the Directors ) and other members of its senior management about the strategy, businesses and performance of the Company and its subsidiaries (the Group ) and the other matters described in this document. Generally, words such as may, could, will, expect, intend, estimate, anticipate, believe, plan, seek, continue or similar expressions are intended to identify forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. They are not guarantees of future performance and actual results could differ materially from those contained in the forward-looking statements. Recipients should not place reliance on, and are cautioned about relying on, any forward-looking statements. Forward-looking statements are based on current views, estimates and assumptions and involve known and unknown risks, uncertainties and other factors, many of which are outside the control of the Group and are difficult to predict. Such risks, factors and uncertainties may cause actual results to differ materially from any future results or developments expressed or implied from the forward-looking statements. Such risks, factors and uncertainties include but are not limited to: changes in the credit quality and the recoverability of loans and amounts due from counterparties; changes in the Group s financial models incorporating assumptions, judgments and estimates which may change over time; risks relating to capital, capital management and liquidity; risks associated with implementation of Basel III and uncertainty over the timing and scope of regulatory changes in various jurisdictions in which the Group operates; risks arising out of legal and regulatory matters, investigations and proceedings; operational risks inherent in the Group s business; risks arising out of the Group s holding company structure; risks associated with the recruitment, retention and development of senior management and other skilled personnel; risks associated with business expansion and engaging in acquisitions; reputational risk; pension risk; global macroeconomic risks; risks arising out of the dispersion of the Group s operations, the locations of its businesses and the legal, political and economic environment in such jurisdictions; competition; risks associated with the UK Banking Act 2009 and other similar legislation or regulations; changes in the credit ratings or outlook for the Group; market, interest rate, commodity prices, equity price and other market risk; foreign exchange risk; financial market volatility; systemic risk in the banking industry and among other financial institutions or corporate borrowers; cross-border country risk; risks arising from operating in markets with less developed judicial and dispute resolution systems; risks arising out of regional hostilities, terrorist attacks, social unrest or natural disasters; the implications of the results of the 23 June 2016 referendum in the United Kingdom and the disruption that may result in the United Kingdom and globally from the withdrawal of the United Kingdom from the European Union; and failure to generate sufficient level of profits and cash flows to pay future dividends. Any forward-looking statement contained in this document is based on past or current trends and/or activities of the Company and should not be taken as a representation that such trends or activities will continue in the future. No statement in this document is intended to be a profit forecast or to imply that the earnings of the Company and/or the Group for the current year or future years will necessarily match or exceed the historical or published earnings of the Company and/or the Group. Each forward-looking statement speaks only as of the date of the particular statement. Except as required by any applicable law or regulations, the Company expressly disclaims any obligation or undertaking to release publicly or make any updates or revisions to any forward-looking statement contained herein whether as a result of new information, future events or otherwise. Important Notice Nothing in this document shall constitute, in any jurisdiction, an offer or solicitation to sell or purchase any securities or other financial instruments, nor shall it constitute a recommendation or advice in respect of any securities or other financial instruments or any other matter. 1

Standard Chartered Overview Over 150 years in some of the World's most dynamic markets 70 markets c.90% income from Asia, Africa & Middle East 4 4 client segments and 4 regions Group income by region GCNA ASA AME EA C&OI 38% 29% 12% 2016 performance highlights 20% Operating income $13.8bn Profit before taxation $1.1bn AME income by segment 11% Common Equity Tier 1 ratio 13.6% Earnings per share 3.4c 29% 56% 4% CIB CB RB PB C&OI CIB = Corporate & Institutional Banking; CB = Commercial Banking; RB = Retail Banking; PB = Private Banking; C&OI = Central & Other Items All financial information in this presentation is on an underlying basis 2

Africa & Middle East Region (AME) Key profit and network contributor Long-term opportunity is material and the Group is well positioned to capitalise Driving efficiencies while investing to capture the opportunity Focused on execution early progress encouraging 3

Macro Overview Sub-Saharan Africa macro forecasts 2015 2016 2017F 2018F Middle East macro forecasts 2015 2016 2017F 2018F GDP growth (%) 3.0 0.7 3.1 4.1 GDP growth (%) 3.4 2.2 1.6 2.4 Inflation (% YoY) 7.1 12.5 10.5 7.5 Inflation (% YoY) 4.4 3.6 5.6 6.0 Current account (% GDP) -4.3-3.9-4.4-4.5 Current account (% GDP) -3.2-2.7 1.5 2.6 High inflation Higher currency volatility Youngest* population in the World / Fastest urbanisation rate Significant share of global commodities reserves Growing trade corridors with China / Japan / India Muted economic growth Lower oil prices driving current and fiscal deficits Largest share of World oil reserves (55%) Home to some of the World s richest countries UAE developing as a trade and logistics hub, gateway to Africa Source: Standard Chartered Research 4

Near-term Headwinds But Growth Drivers Remain Intact Region faces headwinds......but pockets of opportunities exist Lower oil and commodity prices Demand for capital remains strong Credit profile stressed but stabilising Rising infrastructure needs; China s Belt & Road; India / Japan focus Slow corporate activity Private sector participation on the rise Currency depreciation and volatility Rising urbanisation, growing affluent population Geopolitical tensions Increasing role for international banks 5

Geographic Reach Provides Diversity and Resilience Snapshot of region FY 2016 income (US$m) 1,429 1,313 1,429 1,313 Africa Middle East 15 markets. Nigeria and Kenya are major income contributors; other key markets are Ghana, Zambia, Uganda and South Africa Strong market share: double digit retail market shares in 4 markets Services over 1 million Retail customers Differentiated and valuable brand launched Here for Africa campaign in July 2016 and Number 1 campaign across AME in April 2017 Employees (#)* ` ~7,600 ~6,800 25 countries 150 years presence Africa Middle East Branches (#)* ~202 ~200 ~122 ~120 Africa Middle East 10 markets. UAE and Pakistan are major income contributors; other key markets are Bahrain, Saudi Arabia, Qatar and Jordan UAE is a regional hub for trade, finance and logistics Strong client network; leading position in Islamic banking and capital markets An important part of our franchise; core business has significant potential *as of April 2017 6

Our Strategy Remains Clear Accelerate Retail Banking in core markets through next phase of digital rollout, focus on CASA growth and wealth, alliances and optimisation of network Reshape Corporate & Institutional Banking for better income and returns by linking to economic fundamentals, leveraging flow and network opportunities within Group s revised risk tolerance Rebuild Commercial Banking via a low-cost, low-risk supply chain driven model in chosen trade corridors under tightened underwriting standards Tightly manage risk and invest for the long term improving the risk profile of the region, investing through the cycle in Africa and tightly managing costs through branch network optimisation, team right sizing and hubbing Secure the foundations including by developing best practice financial crime compliance capabilities and improving service and delivery 7

Positive Progress On Strategic Priorities... Accelerate Retail Banking in core markets Good progress on digitisation; CASA growth; wealth; and efficiencies 34 branch 1 closures and 74 being optimised. 70 new generation CDMs and ~120 ATMs deployed Next phase of digital roll out in key markets delivering enhanced capabilities on mobile and online Inroads made on network reconfiguration and enhanced product capabilities Growing share in deposits driven by growth in CASA Reshape CIB for better income and returns Focused on connecting pools of capital to demand; Belt & Road; Investment in Financial Markets and Transaction Banking infrastructure Operationalising targeted strategic themes to drive CIB growth Focus on Next 100 and New 90 client initiatives to drive origination Investing in Transaction Banking and Financial Markets platforms to drive efficiencies Rebuild CB via a lowcost, low-risk supply chain driven model Tighter underwriting; focus on corridors, and supply chain financing; positive performance in Q1 17 Portfolio standards aligned with revised strategy - lower loan impairment and increased recoveries Selectively driving new origination along trade corridors Dedicated Relationship Managers in UAE, Kenya, Tanzania, Ghana, Uganda, Botswana and Zambia On boarding of suppliers and buyers of key CIB clients to drive eco-system banking Tightly manage risk and invest for the long term Improving the risk profile of the region; investing through the cycle; and tightly managing costs Coverage ratio significantly increased. Relentless focus on conduct, FCC and Controls to ensure that segments and countries are fit for growth Significant progress on branch network optimisation, efficiencies, and hubbing Delivered on investment projects across segments, with a focus on key African markets CIB = Corporate & Institutional Banking; CB = Commercial Banking CASA = current account and savings account; CDM = Cash Deposit Machine; ATM = Automated Teller Machine 1 34 branch closures of which 17 are completed and the balance is underway 8

...Starting To Be Visible In Key Performance Metrics Stabilised income momentum Income ($m) 2,858 2,742 >US$(150)m currency impact Secured foundations Headcount Expenses -2% -3% Branches -4% 2015 2016 and improved quality and mix of portfolio 2015 2016 2015 2016 2015 Current to create capacity to invest in the franchise Gross NPL ($m) -10% 3,058 2,739 Impairment ($m) -34% 880 581 Cover ratio (%) 10% 72 62 2015 2016 De-risking Reduced risk concentration Compliance related exits Tighter underwriting standards ~US$(50)m Income impact Enhanced Digital and Product Capabilities SC mobile, refreshed web and payments capabilities Workbench, online sales, ATMs + CDMs New product launches (credit cards, mortgages, wealth management) 9

AME Financial Performance Improving (US$m) 2015 2016 Q1 17 Income 2, 858 2,742 686 Expenses (1,790) (1,730) Impairments (880) (581) Underlying operating profit 188 431 P/E RWA 58 53 We continue to be watchful as risk environment remains challenging Encouraging start to 2017 FY 2016: Resilient performance in Africa with stabilisation of business in Retail and Transaction Banking Middle East benefited from market volatility / dislocation 10

AME A Key Differentiator In Our Network Proposition Connecting Pools of Capital with Demand in AME United States US trade with AME is est. at US$27bn in 2016 Belt China Pakistan economic corridor alone est. at US$54bn TIDAC Japan pledged US$30bn in support with a focus on infrastructure development, education and healthcare to Africa Japan Europe Europe trade with AME is est. at US$96bn in 2016 India China China trade with Middle East US$209bn and with Africa 2 US$97bn in 2016 China FDI to Africa 3 US$32bn ~US$1tn investment need over the next 10 years 1 in Africa Road ~US$3tn projects underway in GCC India trade with Middle East US$111bn and with Africa 2 US$47bn in 2016 India is UAE s 2 nd largest trading partner New Silk Road Economic Belt (Belt) 21 st Century Maritime Silk Road (Road) Source: Standard Chartered Global Research, MEED IMF and World Bank reports, UNCTAD, HKTDC; 1 US$94bn funding gap annually; 2 Sub-Saharan Africa; 3 as of 11 2014 GCNA ASA AME EA

Summary 1 Material long-term opportunity despite current headwinds 2 The Group has a long and deep rooted presence 3 Clear actionable strategy focused on execution; noticeable progress on the ground 12

Q&A 13