CRDB Bank Plc. Investor Briefings As at 30 th September, 2015

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CRDB Bank Plc. Investor Briefings As at 30 th September, 2015 1

Outline About Us Economic Overview Traditional Channels Investment Ratios Financial Performance Summary CRDB Custodial Services Shareholding Structure 2

About Us Leading, wholly-owned private commercial bank in Tanzania. Established in 1996. Listed on the Dar Es Salaam Stock Exchange on 17 th June, 2009. Offers corporate, retail, business, treasury, premier, insurance and microfinance services. Over 29,000 shareholders. 21.0% major strategic shareholder DIF. 2,661 employees. Internet, Mobile banking, Simbanking and Agent Banking services Fahari Huduma. 3

About Us Cont.. 166 branches, a subsidiary in Burundi and a Microfinance subsidiary. (Including Mobile branches). 415 ATMs 13 mobile branches. 431 Microfinance Partners. 2,443 POS Terminals. 1,739 Agents (Fahari Huduma) Service Centre. 56 Extended Counters TPC and TTCL Offices. 43 Government Account Service Centres. 1 Call Centre. 4

Vision and Mission Vision: To be the leading Bank, which is customer need driven with competitive returns to shareholders. Mission To provide competitive and innovative financial products and services leveraging technology to achieve distinctive customer experience. We strive to create value for stakeholders and the society. 5

Geographic Overview Location - Eastern Africa Boundaries - Burundi, Democratic Republic of Congo, Kenya, Malawi, Mozambique, Rwanda, Uganda and Zambia. Area - 947,300 sq Km (includes the Islands of Mafia, Pemba and Unguja). Geography Note Mt. Kilimanjaro is the highest point in Africa and has glaciers. - Indian Ocean in the East with vast Coastal line - Bordered by three largest lakes on the continent - L. Victoria, L. Tanganyika and L. Nyasa. - Blessed with abundant national parks Serengeti, Ngorongoro Crater, Selous, Mikumi, Ruaha, Katavi and Manyara. - Zanzibar Island with massive historical attraction, Olduvai Gorge- first skull of human beings. 6

Economic Overview Tanzanian economy has continued to perform strongly, with current growth at 7.4%. The country s construction, communications, transport, financial intermediation, agriculture, manufacturing and retail trade sectors contribute largely to the GDP growth. The economy of Tanzania is expected to continue on its growth path with GDP of around 7% through out the year 2015. Benefits of the developing natural gas industry is expected to contribute to positive economic growth. Tanzania annual inflation rate for the month of June 2015 has increased to 6.1% from 5.3% recorded in May, 2015. The Annual core Inflation Rate (excluding food and energy) has increased to 2.2% from 2.1% recorded in May, 2015. Burundi economic outlook for 2015 is favourable, inflation dropped to1.20% in February, 2015 from 3.5% recorded in January 2015, due to fall in costs for housing, water and electricity. The Tanzanian Shilling started to gain strength against the US dollar. The decrease in value of the local currency was due to low supply and inflow of USD in the market. 7

CRDB Bank: Key Attractions Tanzania presence with focused growth in distribution network Emphasis on cost effective funding offers sufficient liquidity and boost margin Strong fee income contributing significantly to overall revenues Maintained emphasis on efficiency and productivity Diversified business model provides stability to core earnings Diverse balance sheet mix and strong ALM capabilities Robust credit profile Overall, a Bank with consistently superior returns and stable capital position 8

Agent Banking 1,739 Traditional Channels Branches 166 ATMs 415 Extended Counter 56 Call Centre 1 Customer Touch Points Mobile Banking 13 Point of Sale Terminal (POS) 2,443 Internet Banking Sim Banking 9

Branches 166 Branches plus 1,739 Agents (Fahari Huduma). Branches 166 Present in every region in Tanzania 3 branches in Burundi. Up to district level in some regions. 71 82 93 103 123 Online inter branch communication through branches linked via satellite. 2010 2011 2012 2013 2014 Sep-15 10

Investment Ratios as at 30 th September, 2015 Share Performance (cumulative data) As at 30 th Sept., 2015 As at 30 th Sept., 2015 Market Price (closing) TZS 365.0 TZS 330.0 Earning per share (EPS) 39.7 33.0 Price Earning Ratio (P/E) 9.2 10.0 Book Value (BV) 249.3 192.0 Price book Value Ratio (P/B) 1.5 1.7 Market Capitalization (TZS billions) 953.32 718.3 Foreign Holding (%) 22.0 18.6 11

Investment Ratios Balance Sheet Data & Statistics TZS. Millions 2010 2011 2012 2013 2014 Sept. 2015 Loans/Total Assets (%) 49 52 59 56 60 58 NPL Ratio/Total gross loans (%) 11 9.4 6.5 6 5 7 ROE % ( on average equity) 27 20 22 22.5 21.7 28 ROA % (on average asset) 3 3 4 3.4 3.1 4.7 Gross Loans/Total Deposits (%) 57 62 67 67.1 76 80 Earning Asset to Total Asset (%) 80 79 80 72 75 80 Deposit Growth (%) 25 18 8 17 12 19 Asset Growth (%) 24 18 13 16 18 27 Shareholders Funds/Total Assets (%) 10.1 9.3 10.1 11 10 12.6 12

Cost Effective Funding Current and Savings Accounts (CASA) Deposits. Cost of Fund 3.00% 58.30% 57.00% 51.60% 56.50% 55.82% 59.29% 1.73% 1.50% 2.0% 2.30% 2.30% 41.70% 43.00% 48.40% 43.50% 44.18% 40.71% 2010 2011 2012 2013 2014 Sep-15 2010 2011 2012 2013 2014 Sep-15 Savings Account Deposit Current Accounts Deposits 13

Cost Effective Funding Cost to Income Ratio Net Interest Margin 62.76% 9.30% 60.40% 9.10% 9.02% 8.70% 57.40% 56.20% 56.90% 8.40% 54.00% 8.20% 2010 2011 2012 2013 2014 Sept. 2015 2010 2011 2012 2013 2014 Sep-15 14

Core Capital Tier I Capital Ratio 18.00 14.00 16.00 14.50 13.00 14.63 2010 2011 2012 2013 2014 Sep-15 15

Core Capital Tier II Capital Ratio 18.00 18.78 15.00 16.00 15.10 14.30 2010 2011 2012 2013 2014 Sep-15 16

Financial Performance Summary as at 30 th Sept., 2015 Item 30/09/2015 TZS millions 30/09/2014 TZS millions Change in (%) Total Assets 5,273,371 4,160,164 26.76 Total Deposits 4,022,345 3,378,244 19.07 Loans, Advances and Overdrafts 3,068,457 2,325,960 31.92 Shareholders Funds 666,803 417,963 59.54 Operating Income (Loss) Before Tax (group cumulative) Net Income (Loss) After Tax (group cumulative) 147,913 103,905 42.35 103,695 71,857 44.31 17

Net Interest Income Financial Performance Summary Foreign Exchange Income Fees & Commissions Income 125 157 206 235 276 275 22 22 28 29 24 48 63 75 93 121 106 2 2010 2011 2012 2013 2014 Sep-15 2010 2011 2012 2013 2014 Sep-15 2010 2011 2012 2013 2014 Sep-15 Non-Interest Expense Operating Income Net Income 108 137 171 204 258 224 64 51 108 122 130 147 47 38 81 84 95 103 2010 2011 2012 2013 2014 Sep-15 2010 2011 2012 2013 2014 Sep-15 2010 2011 2012 2013 2014 Sep-15 All figures in Tshs Billions 18

Fee Income Fee Income Composition Fee Income as % of Operating Revenue Others 42.9% Loan Application Fees 18.0% 26.6 33.1 26.8 25.8 28.4 26.1 Service Charge 23.5% Commission (LC s, Guarante es & Indemnities) 6.2% Transfer (Local & International 3.6% Card Business 5.8% 2010 2011 2012 2013 2014 Sep-15 19

Profit After Tax-TZS Billions NB: The drop in 2011 was caused by malfunctioning of the foreign exchange trading computer system. The anomaly was realised only after year-end process and rectified (see 2011 Annual report page 9). 20

Total Deposits-TZS Billions 21

Total Deposit Composition Deposit Composition Time 17.0% Demand 49.2% Savings 33.8% Savings Demand Time 22

Total Assets-TZS Billions 23

Shareholder s fund TZS Billions 24

Loan Portfolio-TZS Billions 25

Loan Portfolio by Segment Microfinance 6.1% Loan Composition Staff Personal Loans 3.7% Mortgage 0.8% Small and Medium Enterprises (SMEs) 11.3% Personal Loans 18.9% Corporate Loans 59.2% 26

Loan Portfolio by Sectors 27

Subsidiaries CRDB Microfinance Services Ltd The Bank through its subsidiary deals with the provision of microfinance services in Tanzania. Likewise, the Company provides advisory services and capacity building of partner microfinance institutions (MFIs). The company provides financial products and services including managing microfinance loans, mobilise deposits from partner MFIs on behalf of the parent company, insurance products and services, information and communication technology solutions and support. Due to the implementation of the consolidation strategy to achieve sustainable and stable MFI s the number of partner MFIs as at 30 th September 2015 reached 431. Furthermore, during the period under review, MFSC loan portfolio was TZS. 187 billion, which was 2% above the budget. Total deposits mobilized by the subsidiary on behalf of the Bank grew to 91 billion as at 30 th September 2015; this is 9% above the actual deposit as at 30 th September 2014. The Subsidiary made a pre-tax profit of TZS 7.4 billion. CRDB Bank Burundi S.A. As at the end of third quarter 2015, CRDB Bank Burundi S.A. total asset were Tzs 140,801 million which was 3% above the budget of Tzs 136,492million. The Subsidiary deposits were Tzs 49,145 million which was 3% above the budget of Tzs 47,910 million. The subsidiary foreign currency translation loss was Tzs 14 million compared to Tzs 5.3 million recorded on 30 th June 2015 because Tzs depreciated against the BIF currency during the period. Burundi Subsidiary recorded a net profit of Tzs 186 million against the budget of Tzs 247 million loss with a positive variance of 175%. 28

CRDB Bank Custodial Services Safekeeping of Financial Securities Transaction Processing, clearing and settlements Collection of Income on Investments Corporate Actions - One Stop Information Delivery Securities Valuation and Reporting Facilitate Foreign Exchange trading Proxy Voting Tax reclaim facilitation 29

Who do we Serve Unit Trust Schemes Fund Managers Pension Funds Foreign Portfolio Investors Financial Institutions Insurance Companies High Net-Worth Individuals Brokers/Dealers Global Custodians 30

Why Choose CRDB Bank Sound procedures ensuring professional services to client Clear Custody Agreements and SLA with our Clients All information at a glance Enjoy value of valuation reporting Reliable 2000) and Efficient Information Systems (Custody Relationship Management Long experience in Capital Market Operations Understanding of the local environment and regulations Competitive package tailored to client needs Charges based on Asset Value Cash and Securities Statement delivery as you may require Always open for negotiation Contacts: Ms. Ziada Yusufu; Principal Officer-Operation & Settlement; Tel +255 755 513109; Fax +255 22 2137676 Email: custodialservices@crdbbank.com 31

Shareholding Structure Current shareholding as at 30 th Sept, 2015. Each 10% in shareholding is entitled to one Board seat. KEY Above 10% 43.5% 31.0% 25.5% Less than 10% and above 1% Less then 1% 32

Shareholding Structure as at 30.09.2015 NAME SHARES Age % Above 10% DANIDA Investment Fund 548,067,648 21.0 PPF Pension Fund 260,882,095 10.0 Sub Total 808,949,743 31.0 Above 1% and less than 10% Scb(t) Nominee Re Scb Mu Re Hsbc Bank Plc A/C Cdc Group Plc / Re:international Finance Corporation / Jpmcb Fbo Africa Capitalization Fund Ltd 130,692,741 5.0 SCB (T) Nominees SCB Consumer Banking Re Mr. Aunali F Rajabali and Sajjad F Rajabali 91,731,075 3.5 Scbt Nominees Scb Mauritius R A/C Pinebridge 78,878,880 3.0 SCB (T) Nominee Ltd Standard Chartered Bank (Mauritius) Re Pictet and CIE A/C General Partners IV Ltd-TZ 66,098,870 2.5 LAPF Pension Fund 58,077,549 2.2 Scb Mauritius Re Pictet And Cie (Europe) S.A. A/C Blakeney General Partners III Ltd 55,440,203 2.1 PSPF Pension Fund 37,837,620 1.4 Hans Macha 32,764,200 1.3 National Health Insurance Fund 32,040,040 1.2 Western Zone Tobacco Growers Cooperative Union Ltd 30,000,000 1.1 CMG Investment Ltd 29,330,971 1.1 SCB (T) Nominee Ltd Standard Chartered Bank (Mauritius) Re Banque Pictet and CIE SA A/C Blakeney Investors 25,344,856 1.0 Sub Total 668,237,005 25.5 Less than 1% More than 28,000 shareholders 1,134,651,836 43.5 Grand Total 2,611,838,584 100.0 33

Thank you for listening 34