Pay with Rewards pg 4

Annual Meeting pg 3 Pay with Rewards pg 4 Rewards On Mobile App pg 6 An Empower Federal Credit Union Publication.

Message From The President John Wakefield President/CEO Member Giveback $27.5 Million over 10 years For the 10th straight year, Empower Federal Credit Union s Board of Directors declared an end of year $3.5 million giveback for 2017 (up from $3.25 million) that equates to a combined total of $27.5 million. Please understand that the Board is not required to declare a giveback and any giveback is not guaranteed in the future. After the bonus dividend and interest rebate was distributed at the end of 2017, I received thank you emails from members and emails wanting to know how exactly the giveback works and why we do this versus a bank or even many other credit unions. To refresh everyone s memory on the how, the giveback is simply based upon how much business you conduct with Empower over the course of the year. The more you save with us and earn dividends (in banking terms its interest on deposits but we must by credit union regulation call it officially as a dividend on shares since members are owners and not stockholders), the more you earn over the course of a year. We take those earnings, apply a percent to those earnings equally to all members, and distribute that back to you in the form of a bonus dividend. The same process is applied to the loan rebate we take the interest that you have paid to Empower, apply a percent, and give that back to you in the form of an interest rebate on your loans applied to all in good standing. The amount back to you personally can be substantial. Over the course of 10 years, we know of members who have received back thousands of dollars. However, we also know of members who have received as little as a few pennies because they only have the minimum $25 membership share account with us. Hopefully the giveback encourages members to both save and borrow more with us. Regarding the reason as to the why, if you own stock or have a mutual fund, the two ways for you to earn money is either through price appreciation of that stock and/or the dividends paid on those shares of stock. The concept is very similar when Empower declares and distributes a giveback and the money goes back to the owner/member. Empower is not a stock-based company but is a cooperative owned by you. The very act of paying a bonus dividend and interest rebate is what separates a credit union from a bank. We may have similar products as a bank, but we do not have the same ownership structure. And the more business you do with us, the better the ability for us to continue to declare and distribute a giveback in the future. On behalf of Empower, thank you for being a member/owner and sharing in our success and we hope you received a substantial amount of the giveback either for 2017 or for all of the years we have distributed a giveback! We Have Moved Ridings Rd to Kinne St We look forward to seeing you at our new branch location at 900 Kinne Street. Visit your new East Syracuse branch for all your borrowing and saving needs. Lobby Hours and Drive-Thru: Mon-Thu: 9:00 am 5:00 pm Fri: 9:00 am - 5:30 pm Sat: Closed Watch for more details regarding our Grand Opening celebration in the Spring of 2018. 2 Empower Federal Credit Union SPOTLIGHT Federally Insured By NCUA

Notice of Board Election and Annual Meeting Thursday, May 17, 2018 Location: Empower Federal Credit Union 1 Member Way Syracuse, NY 13212-6:00pm Four positions on Empower Federal Credit Union s Board of Directors are up for election. Absent a qualified petition, election will not be conducted by ballot. When there is only one nominee for each position to be filled, there will be no nominations from the floor. The current directors holding expiring seats have been renominated. Other members who would like to be considered for nomination may submit a petition. Contact Allynn Toney at the Credit Union: (315)728-5167, to obtain a Nomination by Petition packet in order to qualify. Members wishing to be nominated via petition must submit the following: 1. A petition signed by 500 Empower Federal Credit Union members; 2. A signed certificate stating agreement to the nomination and willingness to serve if elected; 3. A summary of qualifications and a brief biography. Minimum qualifications to serve on the board: 1. Must be a member in good standing of Empower Federal Credit Union, at least 18 years of age; 2. Must be bondable; 3. Must be available to attend regular Committee and Board of Directors meetings. Name Length of Membership Length as Volunteer Volunteer Positions Held Professional Position Robert Cummings Jayant Datta 45 years 36 years Director MPS ALCO Secretary Vice Chair Chair Finance Various Other Committees 24 years 21 years Director Secretary Executive ALCO MPS Finance Supervisory NAFCU Awards NAFCU Technology Greg Gorea 32 years 17 years Director Associate Director Personnel Building & Grounds Retired National Grid, Budget Dept. Education & Other: BS Business Administration with Major in Accounting and Minor in Economics Central Michigan University. CTO, Audio Precision Adjunct Faculty Syracuse University Dept. of Electrical Eng. & Computer Science Education & Other: MS (Electrical & Computer Engineering), College of Engineering, Univ. of Miami; MS (Music Engineering), School of Music, Univ. of Miami; B.Tech (Electrical Engineering), Indian Institute of Technology, Bombay Secretary-Treasurer - UFCW District Union Local One Education & Other: BA Labor Studies, Antioch University of Yellow Springs OH -Silver Spring MD Campus Robert A. Wierman 61 years 38 years Director Emeritus Credit Committee MPS Finance ALCO Building & Grounds CUSO Director CUSO Treasurer Retired from National Grid Engineering Department Five years as gas mechanic and 30 years as a programmer Education: 2 years at RIT and 2 years in the Navy Petitions and accompanying documents must be submitted to Empower Federal Credit Union, 1 Member Way, Syracuse NY 13212, no later than April 7, 2018. A notice of all nominations will be posted in all Empower branches by April 12, 2018. Empower Federal Credit Union SPOTLIGHT 3

Pay with Rewards The freedom to use your points towards everyday purchases. Empower Mastercard Pay with Rewards allows you to pay with points anywhere Mastercard is accepted. It s so easy to use: 1 - Open the Pay with Rewards widget in online banking to begin using your rewards to pay for future purchases. 2 - Use your Empower Mastercard as you normally do. A credit will be applied later to your account. 3 - That s it! You can turn off Pay with Rewards at any time and customize minimum thresholds. Just go back online to change your settings. Access Pay with Rewards from the Mobile App! Now it s easier than ever to enable Pay with Rewards from your mobile device. Simply login to the mobile app and tap the menu icon in the upper left hand corner. Then select the rewards option from the menu. Further instruction on page 6. Fast and safe one-touch checkouts. Your device. Your choice. With a quick tap of your Android phone, you can use your Empower Mastercard credit or debit card to pay at millions of store locations that accept mobile payments. You get all of the same benefits your card offers, including added protection of Mastercard Zero Liability.* Download The Masterpass App Today Once app is downloaded, you will need to call us to activate. 4 Empower Federal Credit Union SPOTLIGHT Look for the contactless symbol when you make in-store purchases. Tap your device to use your Mastercard to pay. * Certain terms, conditions and exclusions apply. To learn more about Zero Liability, visit mastercard.us/zeroliability.

Time for a new ride? Put the rust bucket to bed and get into a new ride with an Empower Auto Loan. Our competitive rates and friendly service make the process convenient and quick. Whether you re buying a new or used vehicle, Empower Federal Credit Union is your full-service auto loan expert. Contact us today to learn more! Apply online at empowerfcu.com or on our mobile app. Federally insured by NCUA. Loan approval based on creditworthiness. Find our easy-to-use mobile app on your smart phone or tablet iphone Users - Available on the App Store Search for Empower Federal Credit Union Android Users - Available on Google Play Store Search Empower FCU The Empower Mobile App & Touch ID Use your fingerprint to login to the Empower App using Touch ID. This is a simple and secure way to access your Empower accounts using biometric fingerprint authentication technology. Download the Empower app today. You will be prompted to set up Touch ID (activation steps vary by device). No fingerprint reader? No problem! Set up a PIN for easy access to your account. Important Tips By enabling Touch ID, every person with an enrolled fingerprint on your device will have access to your account. Review the enrolled fingerprints to make sure that each person is authorized to access the personal and financial information available in this app. Convenience Speed Security Great way to skip entering a password and/or answering security questions. Empower Federal Credit Union SPOTLIGHT 5

Rewards Available on the Mobile App Convenience & protection all in one card. Your Empower Mastercard is ready to make purchases when you are, with a host of benefits! With your Empower Mastercard, you can: Not risk carrying a lot of cash Eliminate trips to the ATM Enjoy zero liability protection on unauthorized purchases Keep track of all your purchases and how much you re spending And so much more! Visit empowerfcu.com or our mobile app to apply today. For more information about additional benefits visit empowerfcu.com. Now you can access your Mastercard Rewards from the mobile app. Check your rewards points, enable Pay with Rewards, and order gift cards right from your mobile device. View your Rewards on your Mobile Device 1. Login to the mobile app on your smart phone or tablet 2. Tap on the menu icon in the upper left-hand corner. Select the Rewards option within the menu 3. Tap the Launch Application in Browser button 4. To enable Pay with Rewards tap the menu icon in the upper left-hand corner. Then select Pay with Rewards Note: Make sure your mobile device s operating system is updated and you have installed the most recent version of the Empower mobile app. It s That Time Again... TAX TIME Empower Tax Services LLC offers a wide range of tax services for our individual members and small business owners, and has Enrolled Agents (EA) on staff to assist with IRS audits and negotiations year round. Schedule your appointment today Call 315.426.5678 or 800.462.5000 ext. 5678 Schedule Online www.empowerfcu.com/tax Empower Tax Services, LLC (formerly known as Empower Associated Services, Inc.) is affiliated with Empower Federal Credit Union (EFCU). Empower Tax Services, LLC provides year-round service for tax preparation, IRS audits, estimated taxes and assistance with tax questions. Empower Federal Credit Union is not providing tax or legal advice. 6 Empower Federal Credit Union SPOTLIGHT

For All Your Insurance Needs Contact us today for a free quote. 315.426.5678 empowerfcu.com/insurance Empower Insurance Services LLC (formerly known as Empower Associated Services Inc.) is affiliated with Empower Federal Credit Union (EFCU). The purchase of insurance from Empower Insurance Services LLC is not required to obtain credit or other services from Empower FCU. Insurance products are not credit union deposits and are not NCUA insured, nor are they obligations of or guaranteed by Empower FCU. Not all insurance products are available in all states. Call for availability in your state. Shopping for a New Ride? In the market for a different vehicle? Our competitive rates and friendly service make the process convenient and quick. Whether you re buying a new or used vehicle, Empower Federal Credit Union is your full-service auto loan expert. Auto Search User our convenient auto search tool to find the right one. empowerfcu.com/autosearch Call or Visit Us Online Apply online at empowerfcu.com or with our mobile app. Mobile Check Deposit Deposit a check directly into your account without going into a branch! Use a smartphone or tablet to take a picture of your check and submit for deposit. Funds will generally be available by the 3rd business day after the day of deposit. You can deposit up to $1,000 per day. To properly endorse the back of your check, sign your name and write Mobile Deposit Only under signature. Store the deposit item in a secure location for a period of at least 14 calendar days, up to 30 days from the date of deposit acknowledgement. After that, the check should be shredded and disposed of properly to prevent theft or misuse. It may take 1 business day before the transaction displays as pending. If you are unsure that the deposit went through, contact us before using the app to deposit again or before depositing at a branch. Federally insured by NCUA. Loan approval based on creditworthiness. We Are Closed For The Holidays: Saturday, May 26, 2018 Monday, May 28, 2018 Wednesday, July 4, 2018 Saturday, September 1, 2018 Monday, September 3, 2018 Monday, October 8, 2018 Memorial Day Independence Day Labor Day Columbus Day Empower Federal Credit Union SPOTLIGHT 7

1 Member Way Syracuse, NY 13212 PRESORTED STANDARD U.S. POSTAGE PAID PERMIT NO. 4238 SYRACUSE NY Refinance Today $425 Closing Cost Credit Apply between February 1 st, 2018 and April 30 th, 2018. Did you obtain an FHA mortgage after June 3, 2013? Refinancing NOW with Empower may save you thousands of dollars of Mortgage Insurance Premium! Contact one of our professional mortgage experts today to learn more. 315.477.2200 empowerfcu.com Federally insured by NCUA. Loan approval based on creditworthiness. NMLS #412348. Eligible properties include primary residence, second homes and investment properties. Maximum $425 credit towards closing cost for applications received between 02/01/18 and 04/30/18. This is not a commitment to lend. Restrictions may apply. Offer subject to change without notice. Not available in all states. Membership eligibility required.