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UNITED STATES BANKRUPTCY COURT SOUTHERN DISTRICT OF NEW YORK ) In re: ) Chapter 11 ) AVAYA INC., et al. 1 ) Case No. 17-10089 (SMB) ) Debtors. ) (Jointly Administered) ) NOTICE OF DEADLINES FOR THE FILING OF (I) PROOFS OF CLAIM, INCLUDING CLAIMS ARISING UNDER SECTION 503(B)(9) OF THE BANKRUPTCY CODE, (II) ADMINISTRATIVE CLAIMS, AND (III) REJECTION DAMAGES CLAIMS TO: ALL PERSONS AND ENTITIES WHO MAY HAVE CLAIMS AGAINST ANY OF THE FOLLOWING DEBTOR ENTITIES: Debtor Name Federal Tax Identification Number Case Number Avaya Inc. 22-3713430 17-10089 (SMB) Avaya CALA Inc. 52-2229365 17-10090 (SMB) Avaya EMEA Ltd. 52-2229361 17-10092 (SMB) Avaya Federal Solutions, Inc. 20-8174392 17-10100 (SMB) Avaya Holdings Corp. 26-1119726 17-10098 (SMB) Avaya Holdings LLC 20-3766959 17-10094 (SMB) Avaya Holdings Two, LLC 52-2323240 17-10095 (SMB) Avaya Integrated Cabinet Solutions Inc. 77-0029449 17-10108 (SMB) Avaya Management Services Inc. 52-2229358 17-10096 (SMB) Avaya Services Inc. 81-3159687 17-10088 (SMB) Avaya World Services Inc. 52-2229364 17-10097 (SMB) Octel Communications LLC 36-4705700 17-10101 (SMB) Sierra Asia Pacific Inc. 52-2229362 17-10102 (SMB) Sierra Communication International LLC 52-2229828 17-10103 (SMB) Technology Corporation of America, Inc. 65-0599022 17-10107 (SMB) Ubiquity Software Corporation 94-3396232 17-10104 (SMB) VPNet Technologies, Inc. 77-0411193 17-10105 (SMB) Zang, Inc. 61-1677229 17-10106 (SMB) 1 The Debtors in these chapter 11 cases, along with the last four digits of each Debtor s federal tax identification number, include: Avaya Inc. (3430); Avaya CALA Inc. (9365); Avaya EMEA Ltd. (9361); Avaya Federal Solutions, Inc. (4392); Avaya Holdings Corp. (9726); Avaya Holdings LLC (6959); Avaya Holdings Two, LLC (3240); Avaya Integrated Cabinet Solutions Inc. (9449); Avaya Management Services Inc. (9358); Avaya Services Inc. (9687); Avaya World Services Inc. (9364); Octel Communications LLC (5700); Sierra Asia Pacific Inc. (9362); Sierra Communication International LLC (9828); Technology Corporation of America, Inc. (9022); Ubiquity Software Corporation (6232); VPNet Technologies, Inc. (1193); and Zang, Inc. (7229). The location of Debtor Avaya Inc. s corporate headquarters and the Debtors service address is: 4655 Great America Parkway, Santa Clara, CA 95054.

PLEASE TAKE NOTICE THAT: On January 19, 2017 (the Petition Date ), Avaya Inc. and certain of its affiliates, as debtors (collectively, the Debtors ), filed voluntary petitions for relief under chapter 11 of the United States Code (the Bankruptcy Code ) in the United States Bankruptcy Court for the Southern District of New York (the Court ). On March 22, 2017, the Court entered an order [Docket No. 301] the ( Bar Date Order ) 2 establishing certain dates by which parties holding prepetition claims against the Debtors must file (a) proofs of claim ( Proofs of Claim ), including claims by governmental units, claims arising under section 503(b)(9) of the Bankruptcy Code, and Rejection Damages Claims, and (b) requests for payment of Administrative Claims. For your convenience, enclosed with this notice (this Notice ) is a Proof of Claim form, which identifies on its face the amount, nature, and classification of your claim(s), if any, listed in the Debtors schedules of assets and liabilities filed in these cases (the Schedules ). If the Debtors believe that you hold claims against more than one Debtor, you will receive multiple Proof of Claim forms, each of which will reflect the nature and amount of your claim as listed in the Schedules. As used in this Notice, the term entity has the meaning given to it in section 101(15) of the Bankruptcy Code, and includes all persons, estates, trusts, and governmental units. In addition, the terms persons and governmental units are defined in sections 101(41) and 101(27) of the Bankruptcy Code, respectively. As used in this Notice, the term claim means, as to or against the Debtors and in accordance with section 101(5) of the Bankruptcy Code: (a) any right to payment, whether or not such right is reduced to judgment, liquidated, unliquidated, fixed, contingent, matured, unmatured, disputed, undisputed, legal, equitable, secured, or unsecured; or (b) any right to an equitable remedy for breach of performance if such breach gives rise to a right to payment, whether or not such right to an equitable remedy is reduced to judgment, fixed, contingent, matured, unmatured, disputed, undisputed, secured, or unsecured. I. THE BAR DATES The Bar Date Order establishes the following bar dates for filing Proofs of Claim and Administrative Claims in these chapter 11 cases (the Bar Dates ). a. The Claims Bar Date. Pursuant to the Bar Date Order, except as described below, all entities holding claims against the Debtors that arose or are deemed to have arisen prior to the commencement of these cases on the Petition Date, including claims arising under section 503(b)(9) of the 2 Capitalized terms used but not otherwise defined herein have the meanings ascribed to them in the Bar Date Order. 2

Bankruptcy Code, are required to file Proofs of Claim so that such Proofs of Claim are actually received by the Claims and Noticing Agent by the Claims Bar Date (i.e., on or before May 8, 2017, at 5:00 p.m., prevailing Eastern Time). The Claims Bar Date applies to all types of claims against the Debtors that arose prior to the Petition Date, including, without limitation, secured claims, unsecured priority claims, unsecured non-priority claims, and claims arising under section 503(b)(9) of the Bankruptcy Code. b. The Governmental Bar Date. Pursuant to the Bar Date Order, all governmental units holding claims against the Debtors that arose or are deemed to have arisen prior to the commencement of these cases on the Petition Date are required to file proofs of claim so that such Proofs of Claim are actually received by the Claims and Noticing Agent by the Governmental Bar Date (i.e., by July 18, 2017, at 5:00 p.m., prevailing Eastern Time). The Governmental Bar Date applies to all governmental units holding claims against the Debtors (whether secured, unsecured priority, or unsecured non-priority) that arose prior to the Petition Date, including, without limitation, governmental units with claims against the Debtors for unpaid taxes, whether such claims arise from prepetition tax years or periods or prepetition transactions to which the Debtors were a party. c. The Administrative Claims Bar Date. Pursuant to the Bar Date Order, all claimants holding Administrative Claims against the Debtors estates arising between the Petition Date and April 1, 2017 (the Administrative Claims Deadline ), excluding (i) claims for professional fees and expenses in these proceedings, and (ii) claims asserting administrative priority and arising in the ordinary course of business after the Petition Date, are required to file a request for payment of such Administrative Claim with the Court and, if desired, a notice of hearing on such Administrative Claim by the Administrative Claims Bar Date (i.e., on or before May 8, 2017 at 5:00 p.m. prevailing Eastern Time). d. The Amended Schedules Bar Date. Pursuant to the Bar Date Order, all parties asserting claims against the Debtors estates that are affected by a previously unfiled Schedule or amendment or supplement to the Schedules are required to file Proofs of Claim so that such Proofs of Claim are actually received by the Claims and Noticing Agent by the Amended Schedules Bar Date (i.e., by the later of (a) the Claims Bar Date or the Governmental Bar Date, as applicable, or (b) 5:00 p.m., prevailing Eastern Time, on the date that is 21 days from the date on which the Debtors provide notice of such filing, amendment or supplement). 3

e. The Rejection Damages Bar Date. Pursuant to the Bar Date Order, all parties asserting claims against the Debtors estates arising from the Debtors rejection of an executory contract or unexpired lease are required to file Proofs of Claim with respect to such rejection so that such Proofs of Claim are actually received by the Claims and Noticing Agent by the Rejection Damages Bar Date (i.e., by the later of (a) the Claims Bar Date or the Governmental Bar Date, as applicable, or (b) 5:00 p.m., prevailing Eastern Time, on the date that is 21 days following entry of an order approving such rejection). II. WHO MUST FILE A PROOF OF CLAIM OR ADMINISTRATIVE CLAIM Except as otherwise set forth herein, the following entities holding claims against the Debtors that arose (or that are deemed to have arisen) prior to the Petition Date must file Proofs of Claim or Administrative Claims on or before the applicable Bar Date: a. any entity whose claim against a Debtor is not listed in the applicable Debtor s Schedules or is listed as contingent, unliquidated, or disputed if such entity desires to participate in any of these chapter 11 cases or share in any distribution in any of these chapter 11 cases; b. any entity that believes that its claim is improperly classified in the Schedules or is listed in an incorrect amount and who desires to have its claim allowed in a different classification or amount other than that identified in the Schedules; c. any entity that believes that any prepetition claim as listed in the Schedules is not an obligation of the specific Debtor against which the claim is listed and that desires to have its claim allowed against a Debtor other than identified in the schedules; d. any entity that believes that its claim against a Debtor is or may be an administrative expense that arises between the Petition Date and April 1, 2017 (excluding (i) claims for professional fees and expenses in these proceedings and (ii) claims asserting administrative priority and arising in the ordinary course of business after the Petition Date); and e. any entity who believes that its claim against a Debtor is or may be entitled to priority under section 503(b)(9) of the Bankruptcy Code. III. PARTIES WHO DO NOT NEED TO FILE PROOFS OF CLAIM OR ADMINISTRATIVE CLAIM Certain parties are not required to file Proofs of Claim or Administrative Claims arising prior to the Administrative Claim Deadline. The Court may, however, enter one or more separate orders at a later time requiring creditors to file Proofs of Claim or Administrative Claims for some kinds of the following claims and setting related deadlines. If the Court does enter such an order, you will receive notice of it. The following entities holding claims that 4

would otherwise be subject to the Bar Dates need not file Proofs of Claims or Administrative Claims: a. any entity that already has filed a signed Proof of Claim against the respective Debtor(s) with the clerk of the Court or with the Claims and Noticing Agent in a form substantially similar to Official Form 410; b. any entity whose claim is listed on the Schedules if: (i) the claim is not scheduled as any of disputed, contingent, or unliquidated; (ii) such entity agrees with the amount, nature, and priority of the claim as set forth in the Schedules; and (iii) such entity does not dispute that its claim is an obligation only of the specific Debtor against which the claim is listed in the Schedules; c. any entity whose claim has previously been allowed by order of the Court; d. any entity whose claim has been paid in full by the Debtors pursuant to the Bankruptcy Code or in accordance with an order of the Court; e. any Debtor or non-debtor subsidiary having a claim against another Debtor; f. any entity whose claim is solely against any of the Debtors non-debtor affiliates; g. any holder of an equity interest in the Debtors need not file a proof of interest with respect to the ownership of such equity interest at this time; provided, however, that any holder of an equity interest who wishes to assert a claim against the Debtors, including a claim relating to such equity interest or the purchase or sale of such interest, must file a proof of claim asserting such claim on or prior to the Claims Bar Date pursuant to procedures set forth herein; h. a current employee of the Debtors, if an order of this Court authorized the Debtors to honor such claim in the ordinary course of business for wages, commissions, or benefits; provided, however, that a current employee must submit a Proof of Claim by the Claims Bar Date for all other claims arising before the Petition Date, including claims for wrongful termination, discrimination, harassment, hostile work environment, and/or retaliation; i. any current or former officer, director, or employee for claims based on indemnification, contribution, or reimbursement; j. any present or former employees of any Debtor whose employment is or was (as applicable) subject to the terms of a collective bargaining agreement (and, with respect to benefit claims, spouses and beneficiaries of such employees) or any labor union representing such employees 5

(collectively, the CBA Parties ) with respect to prepetition claims based on the payment of wages, salaries, medical benefits, insurance benefits, or other benefits that have been authorized to be paid pursuant to the Interim Order (I) Authorizing the Debtors to (a) Pay Prepetition Wages, Salaries, other Compensation, and Reimbursable Expenses and (b) Continue Employee Benefit Programs, and (II) Granting Related Relief [Docket No. 66], the Amended Second Interim Order (I) Authorizing the Debtors to (a) Pay Prepetition Wages, Salaries, other Compensation, and Reimbursable Expenses and (b) Continue Employee Benefit Programs, and (II) Granting Related Relief [Docket No. 138], and the Final Order (I) Authorizing The Debtors To (A) Pay Prepetition Wages, Salaries, Other Compensation, And Reimbursable Expenses And (B) Continue The Employee Benefits Programs, And (II) Granting Related Relief [Docket No. 276]. The CBA Parties need not submit claims for such amounts, unless the Debtors have provided written notice to certain CBA Parties and their unions, where applicable, that the Debtors do not intend to pay such claims with respect to those certain CBA Parties, in which case those CBA Parties will have until the later of (i) the Claims Bar Date and (ii) 30 days from the date of written notice to submit Proofs of Claim. Notwithstanding the foregoing, employees (present or former) or their labor unions must submit claims relating to grievances prior to the Claims Bar Date to the extent the grounds for such grievances arose on or before the Petition Date; provided that labor unions may submit a claim itemizing such grievances on behalf of their respective members; k. (i) the DIP Secured Parties, on account of claims arising under the DIP Documents, (ii) the Prepetition Domestic ABL Secured Parties, on account of claims arising under the Prepetition Domestic ABL Agreements, (ii) the Prepetition Cash Flow Secured Parties, on account of claims arising under the Prepetition Cash Flow Agreements, (iii) the 7.00% First Lien Notes Secured Parties, on account of claims arising under the 7.00% First Lien Notes Agreements, (iv) the 9.00% First Lien Notes Secured Parties, on account of claims arising under the 9.00% First Lien Notes Agreements, and (v) the Second Lien Notes Secured Parties, on account of claims arising under the Second Lien Notes Agreements; 3 l. any individual holder of a claim for principal, interest, or applicable fees or charges (a Debt Claim ) on account of any note, bond, or debenture 3 Capitalized terms used but not defined in this subparagraph have the meanings given to such terms in the Final DIP Order. The Final DIP Order means that certain Final Order (I) Authorizing Debtors (A) to Obtain Postpetition Financing Pursuant to 11 U.S.C. 105, 361, 362, 363(B), 364(C)(1), 364(C)(2), 364(C)(3), 364(D)(1) and 364(e), and (B) to Utilize Cash Collateral Pursuant to 11 U.S.C. 363 (II) Granting Adequate Protection to Prepetition Secured Parties Pursuant to 11 U.S.C. 361, 362, 363, 364 and 507(B) [Docket No. 230]. 6

issued by the Debtors pursuant to an indenture (an Indenture ) or a credit agreement (a Credit Agreement ) with respect to such claim; m. any holder of a claim allowable under section 503(b) and 507(a)(2) of the Bankruptcy Code as an expense of administrative that arose after the Administrative Claims Bar Date (other than any claim allowable under section 503(b)(9) of the Bankruptcy Code); n. any entity holding a claim for which a separate deadline is fixed by the Court; o. claims for fees and expenses of professionals (i) retained in these proceedings or (ii) compensated pursuant to the Final DIP Order; and p. any entity asserting claims for administrative priority arising in the ordinary course after the Petition Date (but not, for the avoidance of doubt, claims asserting priority pursuant to section 503(b)(9) of the Bankruptcy Code). IV. INSTRUCTIONS FOR FILING PROOFS OF CLAIM The following requirements shall apply with respect to filing and preparing each Proof of Claim: a. Contents. Each Proof of Claim must: (i) be written in English; (ii) include a claim amount denominated in United States dollars; (iii) conform substantially with the Proof of Claim Form provided by the Debtors or Official Form 410; and (iv) be signed by the claimant or by an authorized agent or legal representative of the claimant. b. Section 503(b)(9) Claim. Any Proof of Claim asserting a claim entitled to priority under section 503(b)(9) must also: (i) include the value of the goods delivered to and received by the Debtors in the 20 days prior to the Petition Date; (ii) attach any documentation identifying the particular invoices for which the 503(b)(9) claim is being asserted; and (iii) attach documentation of any reclamation demand made to the Debtors under section 546(c) of the Bankruptcy Code (if applicable). c. Original Signatures Required. Only original Proofs of Claim may be deemed acceptable for purposes of claims administration. Copies of Proofs of Claim or Proofs of Claim sent by facsimile or electronic mail will not be accepted. d. Identification of the Debtor Entity. Each Proof of Claim must clearly identify the Debtor against which a claim is asserted, including the individual Debtor s case number. A Proof of Claim filed under the joint administration case number (No. 17-10089) or otherwise without 7

identifying a specific Debtor, will be deemed as filed only against Avaya Inc. e. Claim Against Multiple Debtor Entities. Each Proof of Claim must state a claim against only one Debtor and clearly indicate the Debtor against which the claim is asserted. To the extent more than one Debtor is listed on the Proof of Claim, such claim may be treated as if filed only against the first-listed Debtor. f. Supporting Documentation. Each Proof of Claim must include supporting documentation in accordance with Bankruptcy Rules 3001(c) and 3001(d). If, however, such documentation is voluminous, upon prior written consent of Debtors counsel, such Proof of Claim may include a summary of such documentation or an explanation as to why such documentation is not available; provided, however, that any creditor that received such written consent shall be required to transmit such writings to Debtors counsel upon request no later than ten days from the date of such request. g. Timely Service. Each Proof of Claim must be filed, including supporting documentation, so as to be actually received, on or before the applicable Bar Date by either: (i) electronically using the interface available on Prime Clerk s website at https://cases.primeclerk.com/avaya, or (ii) first-class U.S. Mail, overnight mail, or other hand-delivery system, which Proof of Claim must include an original signature, at one of the following addresses: If by first-class mail, send to: Avaya Inc. Claims Processing Center c/o Prime Clerk LLC 830 Third Avenue, 3rd Floor New York, New York 10022 If by hand delivery or overnight mail, send to: Avaya Inc. Claims Processing Center c/o Prime Clerk LLC 830 Third Avenue, 3rd Floor New York, New York 10022 PROOFS OF CLAIM SUBMITTED BY FACSIMILE OR ELECTRONIC MAIL WILL NOT BE ACCEPTED. h. Receipt of Service. Claimants wishing to receive acknowledgment that their Proofs of Claim were received by the Claims and Noticing Agent 8

must submit (i) a copy of the Proof of Claim Form (in addition to the original Proof of Claim Form sent to the Claims and Noticing Agent) and (ii) a self-addressed, stamped envelope. V. CONSEQUENCES OF FAILING TO TIMELY FILE YOUR PROOF OF CLAIM OR ADMINISTRATIVE CLAIM Pursuant to the Bar Date Order and in accordance with Bankruptcy Rule 3003(c)(2), if you or any party or entity who is required, but fails, to file a Proof of Claim or Administrative Claim in accordance with the Bar Date Order on or before the applicable Bar Date, please be advised that: a. YOU WILL BE FOREVER BARRED, ESTOPPED, AND ENJOINED FROM ASSERTING SUCH CLAIM AGAINST THE DEBTORS (OR FILING A PROOF OF CLAIM WITH RESPECT THERETO); b. THE DEBTORS AND THEIR PROPERTY SHALL BE FOREVER DISCHARGED FROM ANY AND ALL INDEBTEDNESS OR LIABILITY WITH RESPECT TO OR ARISING FROM SUCH CLAIM; c. YOU WILL NOT RECEIVE ANY DISTRIBUTION IN THESE CHAPTER 11 CASES ON ACCOUNT OF THAT CLAIM; AND d. YOU WILL NOT BE PERMITTED TO VOTE ON ANY CHAPTER 11 PLAN FOR THE DEBTORS ON ACCOUNT OF THESE BARRED CLAIMS OR RECEIVE FURTHER NOTICES REGARDING SUCH CLAIM. VI. AMENDMENTS TO THE DEBTORS SCHEDULES If, subsequent to the date of this Notice, the Debtors file a previously unfiled Schedule or amend or supplement their Schedules to reduce the undisputed, noncontingent, and liquidated amount of a claim listed in the Schedules, to change the nature or classification of a claim against the Debtors reflected in the Schedules, or to add a new claim to the Schedules, the affected creditor is required to file a Proof of Claim or amend any previously filed Proof of Claim in respect of the amended scheduled claim on or before the later of (a) the Claims Bar Date or the Governmental Bar Date, as applicable to such claim, or (b) 5:00 p.m. prevailing Eastern Time on the date that is 21 days after the date that on which the Debtors provide notice of the filing, amendment or supplement to the Schedules (or another time period as may be fixed by the Court) (the Amended Schedules Bar Date ). VII. RESERVATION OF RIGHTS Nothing contained in this Notice is intended to or should be construed as a waiver of the Debtors right to: (a) dispute, or assert offsets or defenses against, any filed claim or any claim listed or reflected in the Schedules as to the nature, amount, liability, or classification thereof; (b) subsequently designate any scheduled claim as disputed, contingent, or unliquidated; and (c) otherwise amend or supplement the Schedules. 9

VIII. THE DEBTORS SCHEDULES AND ACCESS THERETO You may be listed as the holder of a claim against one or more of the Debtor entities in the Debtors Schedules. To determine if and how you are listed on the Schedules, please refer to the descriptions set forth on the enclosed proof of claim forms regarding the nature, amount, and status of your claim(s). If the Debtors believe that you may hold claims against more than one Debtor entity, you will receive multiple proof of claim forms, each of which will reflect the nature and amount of your claim against one Debtor entity, as listed in the Schedules. If you rely on the Debtors Schedules, it is your responsibility to determine that the claim is accurately listed in the Schedules. However, you may rely on the enclosed form, which sets forth the amount of your claim (if any) as scheduled; identifies the Debtor entity against which it is scheduled; specifies whether your claim is listed in the Schedules as disputed, contingent, or unliquidated; and identifies whether your claim is scheduled as a secured, unsecured priority, or unsecured non-priority claim. As described above, if you agree with the nature, amount, and status of your claim as listed in the Debtors Schedules, and if you do not dispute that your claim is only against the Debtor entity specified by the Debtors, and if your claim is not described as disputed, contingent, or unliquidated, you need not file a Proof of Claim. Otherwise, or if you decide to file a Proof of Claim, you must do so before the applicable Bar Date in accordance with the procedures set forth in this Notice. IX. ADDITIONAL INFORMATION Copies of the Debtors Schedules, the Bar Date Order, and other information regarding these chapter 11 cases are available for inspection free of charge on the Claims and Noticing Agent s website at http:// https://cases.primeclerk.com/avaya/. The Schedules and other filings in these chapter 11 cases also are available for a fee at the Court s website at http:// https://ecf.nysb.uscourts.gov/. A login identification and password to the Court s Public Access to Court Electronic Records ( PACER ) are required to access this information and can be obtained through the PACER Service Center at http://www.pacer.psc.uscourts.gov. If you require additional information regarding the filing of a proof of claim, you may contact the Claims and Noticing Agent directly by writing to: Prime Clerk LLC, 830 Third Avenue, 3rd Floor, New York, New York 10022, or contact the Debtors restructuring hotline at: at 855-252-2156 (US toll-free) or 917-651-0441 (international toll). A HOLDER OF A POSSIBLE CLAIM AGAINST THE DEBTORS SHOULD CONSULT AN ATTORNEY REGARDING ANY MATTERS NOT COVERED BY THIS NOTICE, SUCH AS WHETHER THE HOLDER SHOULD FILE A PROOF OF CLAIM. 10

Dated: March 24, 2017 New York, New York /s/ Jonathan S. Henes, P.C. James H.M. Sprayregen, P.C. Jonathan S. Henes, P.C. KIRKLAND & ELLIS LLP KIRKLAND & ELLIS INTERNATIONAL LLP 601 Lexington Avenue New York, New York 10022 Telephone: (212) 446-4800 Facsimile: (212) 446-4900 - and - Patrick J. Nash, Jr., P.C. (admitted pro hac vice) Ryan Preston Dahl (admitted pro hac vice) Bradley Thomas Giordano (admitted pro hac vice) KIRKLAND & ELLIS LLP KIRKLAND & ELLIS INTERNATIONAL LLP 300 North LaSalle Street Chicago, Illinois 60654 Telephone: (312) 862-2000 Facsimile: (312) 862-2200 Counsel to the Debtors and Debtors in Possession