WHAT UNITES US? CONFIDENCE IN THE FUTURE

WHAT UNITES US? CONFIDENCE IN THE FUTURE

Press Conference Vienna Insurance Group Annual result 2013 Vienna, 10 th April 2014

With Moldova last country to be covered in CEE Acquisition of Donaris completed Donaris EE LV With Moldova Premium volume 2013: EUR 5.4 mn LT BY 80% are attributable to motor insurance LI DE IT PL CZ SK AT HU SI HR BA RS MNE KOS AL MK RO BG UA TR VIG represented in 25 countries GE 4 th largest insurer with a market share of 8.4% (non-life) 2013 2014 3

Awards Czech Republic - Kooperativa CZ Kooperativa ranked 6 th amongst the most admired companies in the Czech Republic and 1 st in the financial industry 4

Best recruiter: bronze quality seal for VIG Taken measures are now bearing fruit Optimization of the VIG recruiting prozess Extensive relaunch of the VIG career lounge on the internet Development of a VIG personnel marketing-line: Diversity of the VIG" Expanding the offering of training and education (holding und group) New company partnership with the Master Class CEE, a training course of the University of Vienna 5

Social commitments

Social Active Day 2013 Social commitment, exemplary list About 3000 kg of groceries collected; about 900 kg donated by the group's employees; distributed to 183 families with children with mental disabilities Renovation work at the orphanage (Drinka Pavlovic) Excursion of 40 children from a Warsaw children's home Bátor Tábor - Holiday camps for chronically ill children Collection of 184 packages of food for senior citizens and families in need Employees incl. CEO build a playground for children of displaced persons from the Russian-Georgian border area 7

Social Active Day 2013 Social commitment The figures speak for themselves 4,566 36,000 19 31 Employees participated Working hours Supporting countries Participating companies 8

Results financial year 2013

Vienna Insurance Group Highlights 2013 Premium volume EUR 9.2 Mrd. (-4.4%) Adjusted for special effects in Poland and Italy as well as exchange rates +2.8% Segment Remaining markets for the first time above the mark of EUR 1 bn. Profit before taxes Slightly better than expected: EUR 355 mn (-37.0%) Operating performance : ~ EUR 570 mn Capital strength Strong capitalization: Solvency ratio sustainably above 200% Dividend proposal Increase in the dividend per share by 10 Cent to EUR 1.30 10

Premiums Gross written premiums by lines of business, IFRS, in EUR mn Short-term single-premiums in Poland, difficult market environment in Romania und Italy affect premium volume 2012 2013 Adjusted for Italy as well as exchange rates +1,6% -1.2% 4,6734,618 Adjusted for special effects in Poland and exchange rates +4.3% -8.3% 4,581 4,202-4.4% 9,646 9,219 +1.6% 392 398 Property/Casualty Life Health VIG 11

Premiums Gross written premiums by regions, IFRS, in EUR mn Premium volume EUR 9.2 bn 2012 2013-1.2% 4,1234,074 Segment Remaining markets adjusted for exchange rates with a double-digit growth -1.9% 1,7961,762 +5.8% 704 745-29.1% 1,612 1,142-11.5% 409 362 Adjusted for exchange rates +11.4% +8.8% 976 1,062-4.4% 9,646 9,219 Adjusted for special effects +2.8% Austria Czech Republic Slovakia Poland Romania Remaining markets* VIG * AL, BA, BG, DE, EE, FL, GE, HR, HU, LT, LV, MK, RS, TR, UA 12

Development of segment Remaining markets * Gross written premiums, IFRS, in EUR mn For the first time above the mark of EUR 1 bn Average annual growth 875 CAGR +11.3% 976 1,062 Hungary: +14.6% Particularly corporate business EE LT LV Baltic States +35.5% UA Serbia: +17.9% Excellent development in life insurance HU Ukraine: +5.9% RS BG 2011 2012 2013 Bulgaria: +3.9% Favourable development in life insurance TR Turkey: +5.5% * AL, BA, BG, DE, EE, FL, GE, HR, HU, LT, LV, MK, RS, TR, UA 13

Combined Ratio net, in % 96.7 100.6 Combined Ratio driven by precautions in Romania and Italy as well as severe weather claims Cost Ratio 30.8 31.2 Claims Ratio 65.9 69.4 2012 2013 14

Profit before taxes By lines of business, IFRS, in EUR mn Development of results in Romania and Italy have a strong affect on Property/Casualty 2012 2013-82.7% 331 +30.3% 262 201 +13.3% 57 31 36 Property/Casualty Life Health Results in 2012 have been restated (BCR Llife 2012 restatement and IAS 19) 15

Profit before taxes By regions, IFRS, in EUR mn Pleasant development of results in Poland 2012 2013-37.0% 564-21.4% 296 233 +1.5% 195 198 Higher losses decrease result -2.9% +20.8% +2.9% 355 57 55 42 50 39 40-45 -99 Austria Czech Republic Slovakia Poland Romania Remaining markets* VIG * AL, BA, BG, DE, EE, FL, GE, HR, HU, LT, LV, MK, RS, TR, UA 16

Profit before taxes CEE development excluding Romania, IFRS, in Mio. In EURO In local currency 2012 2013 CEE A success factor for VIG Growth drivers +21.3% 226.2 186.5 2.7 +55.6% 4.2 CAGR +19% 190 281 316 323 +144.7% 30.1 Poland +10.7% 5,663.5 5,114.7 Bulgaria +225.6% 12.7 12.3 3.9 2010 2011 2012 2013 Croatia Czech Republic Turkey 17

Profit before taxes IFRS, in EUR mn 2012 2013 without special effects/precautions 2013 Solid operating performance affected by heavy losses in Romania and Italy 564 ~ 570 355 Excluding special effects/precautions in Romania and Donau (Italy) operating performance 18

Dividend payout 2013 Solid operating performance + + Capital strength = = Proposal for increasing the dividend to EUR 1.30* per share (+10 Cent) * subject to the approval of the competent corporate bodies 19

Steady dividend payout policy for investors 2013, in EUR Dividend yield 3.6% +10 Cent per share 8.3% 0.9 1.0 1.1 1.2 1.3 115.2 128.0 140.8 153.6 166.4 2009 2010 2011 2012 2013* 2009 2010 2011 2012 2013* Dividend per share in EUR Dividends paid total, in EUR mn * subject to the approval of the competent corporate bodies 20

Embedded Value

Group Embedded Value 2013 in mn EUR Embedded Value increased once again 5,543 6,153 Return on Group Embedded Value EUR 610 mn (+11.0%) 2012* 2013 * Restated and adjusted Embedded Value 22

Group Embedded Value 2013 New business margin in % Austria/Germany CEE Total 5.8 6.0 4.3 4.1 2.0 2.0 2012 2013 23

The growth potential of the CEE countries

Strong growth potential in CEE Insurance density in Euro 500 400 300 200 100 Insurance densities in CEE correspond to those of the 70s and 80s in Austria strong growth potential AT 2013: EUR 1,954 In EUR 0 1965 1970 1975 1980 1985 1990 Year CEE core countries grew faster during the crisis than Austria Growth compared to AT '06-'13 Bulgaria +57% Slovakia +52% Poland +45% Czech Republic +35% Serbia +20% Romania +19% Croatia +13% Austria Hungary -6% RS, RO, BG HR, HU PL, SK, CZ * 2012; Source: SwissRe, IMF 25

Upswing in CEE Positive trends Development to the previous year GDP Inflation Unemployment GDP per capita Investments Savings rate Export Positive Remains constant Negative Budget balance Government debt Account balance 2014 2015 2016 PL RO 2014 2015 2016 2014 2015 2016 2014 2015 2016 2014 2015 2016 Source: International Monetary Fund, World Economic Outlook Database, October 2013 26

CEE offers growth prospects Comparison CEE / Eurozone in % in $ 4 45.000, 3 2 1 Real GDP growth Growth in CEE continuously about 2% above Eurozone 35.000, 25.000, Nominal GDP per capita 15% 23% Euro-zone CEE 0 2014 2015 2016 2017 2018 15.000, 2014 2015 2016 2017 2018 in % of GDP 120% 100% 80% 60% 40% 20% 0% Debt level 96% 95% 94% 92% 90% 44% 43% 43% 42% 41% 2014 2015 2016 2017 2018 CEE debt level in about half of the Eurozone countries Source: IMF, 10/2013: Euro-zone without Latvia; CEE: AL, BA, BG, HR, HU, KS, LV, LT, MK, ME, PL, RO, RS,TR 27

Growth model CEE Step function opens up the growth potential in CEE VIG strategy: Enhancing potential in changing market phases through adaptive growth policy Market growth Phase of market resting Phase of market growth VIG strategy: Accelerated growth strategy - Accelerated growth in all lines of business - Offensive distribution policy Differentiated growth strategy Time - Strengthening of profitable business fields - Risk selection/adjustment of low-margin business fields - Cost management 28

Growth model CEE Step function opens up the growth potential in CEE VIG strategy: Enhancing potential in phase of market resting through differentiated growth strategy Market growth Phase of market resting VIG strategy Phase of market growth Accelerated growth strategy Differentiated growth strategy Time Strengthening of profitable business fields - SMEs - acceleration of non-motor vehicle - unit-linked life insurance policies Risk selection/adjustment of low-margin business fields - selective underwriting BG, RO - withdrawal of vehicles fleet PL as well as short-term single-premiums PL Cost management - reduction of administrative expenses 29

Development premiums / administration costs 2008 / 2013 Continuous reduction of administrative expenses with increasing premiums +17% 7,899 9,219 373-8% 344 4,8-22% 3,7 2008 2013 Gross written premiums in mn EUR 2008 2013 Administration costs in mn EUR 2008 2013 Aministration expense ratio in % 30

Thank you for your attention

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