TRENDS IN LENDING Third Quarter Report 2018

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УНУТРАШЊА УПОТРЕБА TRENDS IN LENDING Third Quarter Report 218 Belgrade, December 218

УНУТРАШЊА УПОТРЕБА

Introductory note Trends in Lending is an in-depth analysis of the latest trends in lending, which aims to ensure better understanding of the conditions prevailing in the domestic lending market. It looks into lending developments, cost of borrowing by households and corporates and lending market conditions, by examining factors behind loan supply and demand. Credit aggregates, as a quantified expression of movements in the lending market, are calculated based on banking sector balance sheet statistics as a source of data on the balance of domestic banks loan receivables. Given the relatively high share of foreign currency-indexed loans in loan portfolios, the increment and growth rates are calculated excluding the effect of changes in the dinar exchange rate against other currencies in the loan portfolio. The report also draws on the results of the bank lending survey conducted by the National Bank of Serbia since early 214. Participation in the survey is voluntary. This survey has greatly improved the understanding of developments in the domestic lending market, allowing insight into bankers perceptions of actual and expected changes with regard to loan supply and private sector loan demand. The report also relies on the results of the survey developed by the European Investment Bank in the context of the Vienna Initiative 2 to monitor deleveraging by cross-border banking groups and the resultant constraints on lending activity. This survey, conducted since October 212 on a semi-annual basis, monitors subsidiaries of international banking groups in Central and South-Eastern Europe, focusing on their strategies, market conditions and expectations. The purpose of the survey is to observe the effects of movement in supply and demand on lending activity, and to gauge the impact of domestic and international factors on supply and demand conditions. Ten Serbian banks participate in this survey, their assets making up around 5% of total assets of the Serbian banking sector. iii

ABBREVIATIONS GDP gross domestic product rhs right-hand scale lhs left-hand scale mn million bn billion y-o-y year-on-year NPL non-performing loan pp percentage point H half-year Q quarter Other generally accepted abbreviations are not cited. iv

Сontents Overview... 6 I. Corporate sector... 8 1. Corporate loans... 8 2. Cost of corporate borrowing... 1 3. Assessment of loan supply and demand based on the results of bank lending surveys... 11 II. Household Sector... 12 1. Household loans... 12 2. Cost of household borrowing... 13 3. Assessment of loan supply and demand based on the results of bank lending surveys... 14 Methodological notes... v

Overview Lending growth continues aided by strong economic growth, favourable movements in the labour market and interest rates which in moved close to the minimum recorded in previous months. Favourable financial conditions were bolstered by past monetary policy easing, a lower country risk premium relative to the previous years, preservation of low interest rates in the international money market and increased competition between banks. The estimates of banks presented in the NBS lending survey indicate lending growth, supported by more favourable credit conditions and increasing credit demand. Despite significant NPL write-offs and sale, y-o-y growth of total loans (excluding the exchange rate effect 1 ) stepped up since end-217, to 7.7% in September, with corporate loans going up by 4.1%, and household loans by 12.3%. If the effect of NPL write-off and sale is excluded, 2 y-o-y growth in total loans came at 12.2% in September, of which 11.3% to corporates and 13.9% to households. Though lending has stepped up, the share of loans in GDP is still below its long-term trend, 3 which means it poses no risk to financial stability. Corporate lending continued up in in spite of the sale of NPLs. Growth was dispersed across sectors and primarily driven by lending to Excluding the NPL write-off and sale effect, y-o-y lending growth continues at a two-digit rate (y-o-y growth rate, in %) 1 5-5 -1 3 6 9123 6 9123 6 9123 6 9123 6 9123 6 9123 6 9123 6 9 211 212 213 214 2 216 217 218 Real GDP Total domestic loans* Total domestic loans*/** Sources: NBS and SORS. * Excluding the exchange rate effect. ** Excluding the effect of NPL write-off and sale since early 216. 1 Calculated at the dinar exchange rate against the euro, Swiss franc and US dollar as at 3 September 214 (the so-called programme exchange rate used for monitoring the performance under the arrangement with the IMF), taking into account the currency structure of loan receivables. 2 Excluding the NPL write-off and sale effect since the beginning of 216. As at end-september 218, banks wrote off RSD 172.9 bn and sold RSD 87.2 bn of NPLs that were in their balance sheets at the time. 3 Calculated in line with the methodology for countercyclical capital buffer, including data for 218. enterprises engaged in trade, agriculture and construction. The volume of new loans to corporates increased by 9.4% from, with 54% of new loans pertaining to current assets loans and 21% to investment loans, which had a high disbursement rate since the start of the year. In terms of enterprise size, almost 6% of total new current assets loans and 75% of new investment loans referred to the segment of micro, small and medium-sized enterprises, indicating greater accessibility to financing of this group. Also, household lending continued up on the back of cash and housing loans. The volume of new loans to households decreased in by 7.5% compared to the quarter before, when the disbursement was high. Specifically, dinar cash loans (including refinancing loans) accounted for 6% of new households loans. The approval of relatively high amounts of housing loans continued supported by the recovery of the labour and real estate markets. Owing to the high volume of new loans, growth in housing loans in the past nine months exceeded that recorded in the entire past year. The share of total loans in GDP is still below the long-term trend (in %) 9 75 6 45 3 - -3 22 23 24 25 26 27 28 29 21 211 212 213 214 2 Gap Long-term trend of the share of loans in GDP Share of total loans in GDP Sources: NBS and SORS. The share of dinar in total corporate and household receivables (dinarisation of receivables) stood at 32.8% at end-september. At the same time, almost three-quarters of new household loans in were in dinars, which allowed for the dinarisation of household lending to maintain growth and reach its new maximum of 53.2% in September. The dinarisation of corporate receivables in September was kept at the end-june level of 14.6%. The NPL Resolution Strategy continues to yield excellent results. In little more than three years 216 217 218 6

since its adoption, the amount of NPLs has shrunk by more than 67%, аnd their share in total loans by 16 pp (of which by 3.4 pp in 218). In September, the share of NPLs in total loans stood at 6.4%, which is the new lowest level since this indicator of banks' assets quality was introduced. Along with preserved financial stability owing to the NBS macroprudential policy, these results contributed to Serbia's progress in the global competitiveness ranking of the World Economic Forum for 218, in the context of the financial soundness indicators. Further improvement in NPL indicators is also highlighted in the November EIB s CESEE Bank Lending Survey for H2 218 4, and the trend in NPLs to corporates is expected to continue in the coming period. 4 Ten banks from Serbia, whose assets make up around a half of total banking sector assets, participated in this survey (http://www.eib.org/en/infocentre/publications/all/cesee-bls-218-h2.htm). 7

I. Corporate sector 1. Corporate loans Y-o-y growth in lending to corporates (excluding the exchange rate effect) stood at 4.1% in September and was somewhat slower relative to end- 217 (4.3%). At the same time, the growth was recorded in despite the sizeable sale of receivables to entities outside the banking sector, which contributed to further improvement of NPL indicators. Excluding the effect of NPL write-off and sale since the beginning of 216, the y-o-y rise in corporate loans stood at 11.3% in September. 5 Excluding the exchange rate effect, corporate loans increased by 1.% or RSD 1.8 bn in. The total increase is attributable to the growth in corporate lending, while loans to public enterprises were kept at almost the same level as at end-. In nominal terms, corporate loans went up by RSD 13.6 bn to RSD 1,83.4 bn in, while their share in estimated annual GDP 6 in September (21.9%) 7 was unchanged relative to June. The volume of new corporate loans in (RSD 23. bn) was 9.4% higher than in. As before, the bulk of new corporate loans in were current assets loans (53.8%), followed by investment loans (21.1%). Observed from the start of the year, banks approved RSD 3.6 bn of investment loans, by 3.4% higher than in the same period a year earlier, indicating that aside from foreign direct investment, loans are sources of financing investment in this and in the previous three years. In terms of enterprise size, almost 6% of total new current assets loans and almost 75% of new investment loans in referred to the segment of micro, small and medium-sized enterprises, indicating greater accessibility to financing of these groups. By sector, the rise in loans to corporates in was driven primarily by lending to enterprises engaged in trade, agriculture and construction, and to a lesser extent the rise in the real estate and energy sector. The sales of NPLs and high volume of loans maturing in August reflected on the reduced stock of loans to manufacturing and transport relative to end-. Relative to end-217, lending to all sectors, with Corporate lending continues up despite a high NPL sale and write-off (y-o-y growth rate at the programme exchange rate, in %) 2 1-5 -1-1 4 711 4 711 4 711 4 711 4 711 4 711 4 711 4 7 211 212 213 214 2 216 217 218 Corporates Corporates* Total domestic loans Total domestic loans* Growth in corporate lending in was similar to (increase, in RSD bn) 8 6 4 2-2 -4 5 * Excluding the effect of NPL write-off and sale since early 216. -6 211 212 213 214 2 216 217 218 FX and FX-indexed loans* Dinar loans Total * Excluding the exchange rate effect. Financing investments by bank loans increased (new loans, in RSD bn) 3 25 2 1 5 9.2 48.5 48.5 123.7 211 212 213 214 2 216 217 218 3 25 2 Current assets Other Export Investment Import Lending to micro, small and medium-sized enterprises accounts for three fifths of new corporate loans in 218 (in RSD bn) 1 5 From the beginning of 216 until September 218, banks wrote off RSD 13.8 bn of corporate NPLs and sold RSD 85.1 bn of NPLs that were in their balance sheets at the time. 6 GDP in the past four quarters. 7 The indicator was calculated according to the revised data series on GDP. 5 II III IV I 217 218 Large Medium Small Micro II III 8

the exception of transport, was higher in September, indicating that the recovery of lending to corporates was widely dispersed across industries. In terms of the purpose, current assets loans still accounted for the bulk of corporate loans (49.%), followed by investment loans (31.4%). During, 17.3% of new corporate loans were in dinars, with the highest degree of dinarisation in large enterprises and the lowest in micro enterprises. Such currency composition of new corporate loans resulted in unchanged dinarisation of receivables in September (14.6%) relative to June. On the other hand, the share of euro-indexed and euro-denominated loans rose to 84.4%, whereas under the influence of maturing loans the share of dollar and Swiss franc loans continued to decline and stood at.7% and.2%, respectively, in September. Owing to the successful implementation of the NPL Resolution Strategy, 8 the Decision on the Accounting Write-off of Bank Balance Sheet Assets, applied as of September 217, as well as owing to the rise in lending, the share of NPLs in total loans continued to decline. saw a decline in the share of NPLs in total corporate loans by 2.4 pp to 5.7% in September, and by 2.6 pp to 5.8% for companies, whereby their shares were trimmed by 4.7 pp and 5.5 pp respectively in nine months. The share of NPLs contracted for all sectors and stands at a multiyear minimum, while it is most pronounced in the construction, real estate and trade sectors. A significant contraction of corporate NPLs, which was more pronounced compared to the regional average, is also highlighted in the November EIB's CESEE Bank Lending Survey for H2 218 and the downward trend in NPLs is expected to continue in the coming period. According to the results of the NBS bank lending survey, the lower level of NPLs worked towards the easing of corporate credit standards in. Falling NPLs reduce the systemic risk, although from the aspect of financial stability it must be underlined that even the earlier higher level of NPLs did not jeopardise financial sector stability, having in mind the fact that they were fully covered by regulatory provisions and allowances for impairment. Allowances for impairment of total loans to gross NPLs stood at 78.2%, and regulatory provisions for balance sheet exposure continued to fully cover gross NPLs, at 3.3% in September. Also, the capital adequacy ratio rose further, to 22.8% at end-september, considerably above the prescribed Lending to manufacturing and trade sectors accounts for the bulk of corporate receivables (stocks, in RSD bn) 1,4 1,2 1, 8 6 4 2 Write-off of NPLs of companies in bankruptcy contributes to the decreased share of dinar in total loans (currency structure, in %) 1 6 5 4 3 2 1 211 212 213 214 2 216 217 218 Transport and telecommunications Real estate; scient. and serv. act.; arts, enter. and recr. Trade Construction Mining, manufacturing, water management Agriculture, forestry, fishing Other 8 6 4 2 84.4 14.6 211 212 213 214 2 216 217 218 RSD EUR USD CHF Other Share of NPLs in all sectors is at multiyear minimums (gross principle, in %) 211 212 213 214 2 216 217 218 NPL share in total corporate loans Manufacturing, mining Wholesale and retail trade Construction Real estate business Transport, information, communications Agriculture, forestry and fishing 8 Activities envisaged in the NBS s Action Plan (http://www.nbs.rs/internet/english/55/npl/action_plan.pdf), aimed at boosting banks capacity for NPL resolution and providing a contribution to the development of the NPL market, were implemented in full, some of them even before the deadline. Their implementation was one of the important factors that led to the sharp fall in NPLs in 216, 217 and 218. 9

minimum which stands at 8% since the introduction of Basel III 9 standards in the domestic regulatory framework, confirming the high capitalisation of the domestic banking sector. 2. Cost of corporate borrowing Owing to a decline in interest rates in the previous period, interest rate expenses of corporates were reduced significantly, even though borrowing has increased, which was also conducive to the rise in profitability of the Serbian economy. Relative to May 213, interest rates on dinar corporate loans were trimmed by 11.4 pp to 5.5% in September 218, which confirms that the fall was induced by the NBS s monetary policy easing. Interest rates on euro-indexed loans to corporates averaged 2.7% in September, down by 4.6 pp compared with May 213. This was facilitated by lower interest rates in the euro area money market, and even more so by the fall in the country risk premium, relative to previous years, primarily owing to stronger macroeconomic indicators at home and prospects going forward. Increased interbank competition in the lending market also worked towards a fall in interest rates on both dinar and euro-indexed loans. The price of dinar corporate loans remained favourable throughout, which is also confirmed by the average weighted interest rate on dinar loans which stood at 5.5% in September, almost unchanged relative to June. In terms of the purpose, the interest rate on new investment loans decreased by.6 pp to 5.3% relative to June. On the other hand, rates on other uncategorised loans were revised up by.2 pp to 5.3%, whereas rates on current assets loans remained the same as in June and stood at 4.9% in September. The average weighted interest rate on new euro and euro-indexed loans to corporates lost.1 pp in, measuring 2.7% in September. This was a result of lowered interest rates on import loans by.4 pp to 1.7% and interest rates on investment loans, by.1 pp to 3.%. On the other hand, rates on euroindexed current assets loans (2.6%) did not change relative to June, whereas rates on loans used for other purposes edged up by.2 pp to 2.8%. Interest rates on dinar loans hovered around the minimum in * (weighted average values, per annum, in %) 21 18 12 9 6 3 5.5 3. 2.9 2.8 1 4 7 1 1 4 7 1 1 4 7 1 1 4 7 1 1 4 7 1 1 4 7 1 1 4 7 1 1 4 7 211 212 213 214 2 216 217 218 New dinar corporate loans Key policy rate, period-average BELIBOR 3M, period-average New dinar corporate deposits * Excluding revolving loans, current account overdrafts and credit card debt. The cost of FX loans to corporates remained favourable in as well* (weighted average values, per annum, in %) 1 8 6 4 2 2.7.8 -.3-2 1 4 711 4 711 4 711 4 711 4 711 4 711 4 711 4 7 211 212 213 214 2 216 217 218 New FX corporate loans** New FX corporate deposits EURIBOR 3M Sources: NBS and European Banking Federation. * Excluding revolving loans, current account overdrafts and credit card debt. ** Euro and euro-indexed. Interest rates on all types of corporate loans multiple times lower than five years ago (weighted average values, per annum, in %) 2 18 16 14 12 1 8 6 4 2 1 4 711 4 711 4 711 4 711 4 711 4 711 4 711 4 7 211 212 213 214 2 216 217 218 Import* Current assets* Current assets** * Euro and euro-indexed. ** Dinar. Investment* Other* Other** 9 The Basel III regulatory framework is applied as of 3 June 217 when application of the Decision on Capital Adequacy of Banks (RS Official Gazette, No 13/216) started, introducing this standard in the domestic legislation. 1

3. Assessment of loan supply and demand based on the results of bank lending surveys According to the October NBS Bank Lending Survey, corporate credit standards remained unchanged in, which is consistent with expectations stated in the previous survey. However, according to banks, most of the factors contributed to the easing of credit standards throughout, with the most dominant ones being NPL reductions, competition in the banking sector and positive expectations regarding the economic outlook. According to their assessment, the same factors shall work towards the easing of credit standards in. According to the results of the survey, in banks offered to corporates more favourable price conditions, extended maximum loan maturity and loan amount, and relaxed collateral requirements. In terms of enterprise size, the majority of requirements were somewhat more eased for large enterprises. As expected, loan demand of corporates continued to grow in. It was primarily driven by the need to finance current assets and capital investment, and the same factors are likely to remain the key drivers of demand in. Credit standards for corporates were not changed in, аnd their easing is expected in (in net percentage) 1 5-5 -1 - -2 217 Total* 218 217 Costs of funding** 218 217 Competition from other banks** 218 217 Risk on the collateral demanded** 218 217 Expectations regarding general economic activity** Achieved Expected * Positive values indicate tightening of conditions and negative easing, relative to the previous quarter. ** Positive values indicate the contribution of individual factors to tightening, and negative values indicate the contribution to easing of lending standards.. Corporate loan conditions were more favourable during (in net percentage) 1% % -1% -2% -3% -4% -5% -6% Interest margin Fees and commissions Dinar Maximum loan amount Collateral requirements Maturity Interest margin Fees and commissions 218 217 FX Risk propensity** Maximum loan amount 218 217 Collateral requirements Achieved Expected * Positive value indicates tightening of conditions and negative easing. Uncollectibility of receivables** Maturity 218 According to the EIB s CESEE Bank Lending Survey published in November, corporate loan demand in Serbia continued to rise faster than the region s average and was led by the higher demand of SMEs. Such movements are expected to continue in the period ahead, whereby the loan demand of SMEs will be higher than the region's average. The surveyed banks estimated that the quality of loan applications of SMEs improved even more in the previous period. Loan demand is expected to rise in, equally led by the demand of SMEs and large enterprises (in net percentage) 7% 6% 5% 4% 3% 2% 1% % Total Dinar shortterm Dinar long-term FX shortterm FX longterm SMEs Large enterprises Farmers -1% Achieved Expected * Positive value indicates an increase in demand, and negative value indicates a decrease. 11

II. Household sector 1. Household loans The y-o-y growth of household loans accelerated during and equalled 12.3% in September, excluding the exchange rate effect. Y-o-y growth was spurred by the fact that in September 217 household loans recorded a fall due to the beginning of application of the Decision on the Accounting Write-Off of Bank Balance Sheet Assets. Excluding the NPL write-off and sale effect, y-o-y household lending growth decelerated and equalled 13.9% in September. 1 The stock of household loans equalled RSD 991.1 bn in September, accounting for around 47% of bank loan receivables from the non-monetary sector. Their share in estimated annual GDP 11 equalled 19.9% in September, up by.4 pp from June. In the course of, excluding the exchange rate effect, household loans rose by 3.4% or RSD 32.6 bn. Cash loans (including refinancing loans) and housing loans were dominant and in rose by RSD 19.2 bn and RSD 8.3 bn, respectively. Since the start of the year, housing loans increased by RSD 2.7 bn, exceeding the growth recorded in the entire past year (RSD 17.7 bn). This contributed to the recovery of the real estate market. Investment lending to entrepreneurs increased in by RSD 2.4 bn, with current account overdrafts and borrowing on credit cards rising slightly as well. The volume of household loans in (RSD 118.3 bn) was by 7.5% lower than in and by 8.% higher than in the same period last year. In citizens continued to use predominantly cash loans and refinancing loans, which made up 6% of new household loans, with almost over 99% of these loans being in dinars (and almost three-quarters having the repayment term over five years). The volume of new housing loans (RSD 19.5 bn) was by 1.9% higher than in and by 7.4% lower than in the same period last year. However, if we exclude loans refinanced with the same bank, housing loans rose 2.1% relative to the corresponding period a year before. By purpose, cash and housing loans were the dominant category of household loans at 4.1% and 38.1% respectively, in September. Since the start of the year, the share of consumer loans edged Y-o-y growth in household loans accelerated further in (y-o-y growth rates at the programme exchange rate, in %) 2 1 5-5 -1 1 4 711 4 711 4 711 4 711 4 711 4 711 4 711 4 7 211 212 213 214 2 216 217 218 Households Total domestic loans Households* Total domestic loans* * Excluding the effect of NPL write-off and sale since early 216. Growth in household loans continued to be driven by dinar loans (increase, in RSD bn) 5 4 3 2 1-1 211 212 213 214 2 216 217 218 FX and FX-indexed loans* Dinar loans Total * Excluding the exchange rate effect. Cash and housing loans accounted for the bulk of new lending (new loans, in RSD bn) 14 12 1 8 6 4 2 I III I III I III I III I III I III 211 212 213 214 2 216 Housing Cash loans Consumer Other* I III 217 Source. NBS. * Until 214, the 'other loans' category implied cash and other loans together. 22.2 4.9 71.7 19.5 I III 218 1 Excluding the NPL write-off and sale effect since the beginning of 216. By September 218, banks wrote off RSD 37.2 bn worth of NPLs from households and sold RSD 1.5 bn worth of receivables from entrepreneurs. 11 GDP in the past four quarters. 12

up, and in September they accounted for 2.5% of household loans. They were mostly made up of dinar loans for the purchase of mobile phones and household appliances, as well as FX-indexed loans for car purchases. Higher lending to entrepreneurs was also conducive to growth in household loans through the disbursement of investment and current assets loans, whose share in total household lending equalled 6.3% and 3.7% respectively in September. Almost three quarters (74%) of new household loans in were in domestic currency, whereas in 217 this share was 71% on average. Owing to this, the dinarisation of household receivables reached its new maximum of 53.2% in September, up by 1.4 pp from end-217. At the same time, the share of euroindexed and euro-denominated receivables declined to 4.2% and of Swiss franc-denominated ones to 6.6%. The share of NPLs in total household loans declined further in, dropping to the lowest level on record. This was due not only to increased lending, but also to stepped-up NPL write-off. The share of NPLs in household loans came at 4.7% in September, down by.2 pp from June and by.9 pp from end-217. 12 The NPL share is decreasing in all loan categories. In nine months, the share of NPLs in cash loans went down by.5 pp to 3.7%, in housing loans by.7 pp to 5.5%, and in consumer loans by 1.3 pp to 3.1%. 2. Cost of household borrowing Owing to significant monetary policy easing by the NBS, a fall in the country risk premium, low rates in the international money market and increased interbank competition in the lending market, the cost of household borrowing reached new lows in June and continued to be favourable in the following months. At the same time, the costs of the repayment of existing loans were also reduced, which reflects positively on the households disposable income. After reaching its new minimum in June (1.1%), the average weighted interest rate on dinar household loans edged up slightly in and stood at 1.2% in September. Relative to May 213, when the cycle of monetary policy easing by the NBS began, it was more than halved (a fall of 1.4 pp). A slight increase of the average rate in was induced by the increase of rates on cash loans (by.2 pp) to 1.6% in September. The rates on housing loans were also increased (5.7%). On the other hand, rates 12 With entrepreneurs and private households included, the share equalled 4.9% in September, down by.2 pp from June and by 1. pp from end-217. Dinarisation of household receivables reached its new maximum in (currency structure, in %) 1 8 6 4 2 211 212 213 214 2 216 217 218 RSD EUR CHF NPL share in total household loans is at a minimum (gross principle, in %) 3 26 22 18 14 1 6 2 211 212 213 214 2 216 217 218 2 1 5 NPL share in total household loans Cash Credit cards Housing Current account overdraft Consumer Relative to 213, interest rates on dinar loans to households have halved* (weighted average values, per annum, in %) 25 1 4 711 4 711 4 711 4 711 4 711 4 711 4 711 4 7 211 212 213 214 2 216 217 218 Key policy rate, period average BELIBOR 3m, period average New dinar household loans New dinar household deposits * Excluding revolving loans, current account overdrafts and credit card debt. Relative to 213, the cost of FX borrowing has halved as well* (weighted average values, per annum, in %) 12 1 8 6 4 2-2 1 4 711 4 711 4 711 4 711 4 711 4 711 4 711 4 7 211 212 213 214 2 216 217 218 New FX household loans** New FX household deposits EURIBOR 3m Sources: NBS and European Banking Federation. * Excluding revolving loans, current account overdrafts and credit card debt. ** Euro and euro-indexed. 6.6 4.2 53.2 1.2 3. 2.9 2.6 4..8 -.3 13

on consumer loans were lowered (by.2 pp to 8.2%), as well as on other uncategorised loans (by.4 pp to 8.5%). The average rate on euro-denominated and euroindexed dinar loans to households went up relative to its June low 3.8%, and stood at 4.% in September, down by 4.1 pp from May 213. At the same time, the rate on housing loans remained at its minimum (2.8%) throughout. The average rate increase was supported by the rise in rates on consumer loans (by.25 pp to 4.95%) and other uncategorised loans (by.9 pp to 6.4%). 3. Assessment of loan supply and demand based on the results of bank lending surveys According to the results of the October NBS Bank Lending Survey, household credit standards were eased throughout, primarily for dinar cash loans and refinancing loans, as well as for FX housing loans. Interbank competition, higher risk propensity and lower costs of sources of funding are the main factors that contributed to the easing of credit standards. Banks expect standards to be further eased in, primarily for dinar loans, driven mainly by interbank competition and lower costs of sources of funding. Banks assessed that household borrowing terms were more favourable in on account of lower interest margins and associated costs for all loan categories, with additionally relaxed collateral requirements and extended loan maturities for dinar loans. Expectations for include further relaxation of price conditions for loans, as well as extended maturity and lower collateral requirements. As expected, loan demand continued to grow in. Banks estimated that the household loan demand expanded for dinar cash and consumer loans, and for FX housing loans. The demand was driven by the need to refinance and purchase real estate, which was additionally supported by the positive situation in the real estate market. The survey suggests that banks expect the same factors, along with the need to purchase durable consumer goods, to retain the influence on the rise in demand in. Interest rates on new household loans were close to the minimum in (weighted average values, per annum, in %) 3 25 2 1 5 1 4 711 4 711 4 711 4 711 4 711 4 711 4 711 4 7 211 212 213 214 2 216 217 218 Consumer** Consumer* Housing** Housing* Cash** Cash* Other** Other* * Euro and euro-indexed. ** Dinar. Credit standards for households were eased in, and easing is expected in as well (in net percentage) 7-7 -14-21 -28-35 Total* Costs of funding** Competition from other banks** Expectations regarding general economic activity** Risk propensity** Uncollectibility of receivables** 217 218 217 218 217 218 217 218 217 218 217 218 Achieved Expected * Positive values indicate tightening of conditions and negative easing, relative to the previous quarter. ** Positive values indicate the contribution of individual factors to tightening, and negative values indicate the contribution to easing of lending standards. Conditions of household borrowing in dinars improved in (in net percentage) 1% 5% % -5% -1% -% -2% -25% -3% -35% Interest margin Fees and commissions Dinar Collateral requirements Maturity Interest margin Fees and commissions FX Collateral requirements Maturity Achieved Expected * Positive value indicates tightening of conditions and negative easing. Banks expect household loan demand to grow in, primarily on account of higher demand for cash and housing loans (in net percentage) Dinar FX 8% 7% 6% 5% 4% 3% 2% 1% % -1% -2% -3% -4% -5% -6% Housing Consumer Cash Refinancing Housing Consumer Cash Refinancing `17 `18 Achieved Expected * Positive value indicates an increase in demand, and negative value indicates a decrease. 14

Methodological notes Loans imply bank receivables under the loan principal. Receivables imply receivables under loans, interests and charges, paid deposits, securities and shares of companies. All types of receivables are expressed according to the gross principle, i.e. not reduced by allowances for impairment. Dinar receivables are receivables extended in dinars without an FX-clause. The FX clause implies a currency clause that defines hedging against changes in the dinar exchange rate. When excluding the exchange rate effect, the calculation is based on the original currency composition and the exchange rate of the dinar against the euro, the US dollar and the Swiss franc as at 3 September 214. New business includes all financial arrangements (credits and deposits) the terms of which are agreed for the first time during the reporting month, as well as all existing contracts the terms of which were re-agreed (through annexes), with the active participation of the client. The sectoral classification of monetary statistics is used. The corporate sector includes public enterprises, companies and the non-financial sector in bankruptcy, while the household sector includes citizens, entrepreneurs, private households with employed persons and registered farmers. By way of exception: with newly-approved loans, the household sector includes non-profit institutions serving households (in accordance with the ECB methodology); with non-performing loans, the sectors are presented separately, but are aggregated for the sake of comparison with the monetary statistics data. The term non-performing loans implies the stock of the total outstanding debt under individual loans (including the amount of arrears): where the payment of principal or interest is past due (within the meaning of the decision on classification of balance sheet assets and off-balance sheet items) over 9 days, where 9 days of interest payments have been attributed to the loan balance, capitalized, refinanced or delayed, where payments are less than 9 days overdue, but the bank assessed that the borrower s repayment ability has deteriorated and doubts that the payments will be made in full.