Aon 2013 Long Term Care Liability Benchmark Analysis. July 17, 2013

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Aon 2013 Long Term Care Liability Benchmark Analysis July 17, 2013 LTC.Benchmark@aon.com

Welcome! Thank you for your interest in the Aon Long Term Care Liability Benchmark Analysis. With the support of the American Health Care Association (AHCA), Aon is conducting a study on the General Liability and Professional Liability costs for the Long Term Care profession. Your participation will help us effectively measure the trends and costs of long term care liability. There is no cost to participate and all participants receive a copy of the final benchmark report. The benchmark report is scheduled to be released in November 2013. Data specifications are included in this data call. The deadline for participation is August 16, 2013. 1

Data Elements for Participation 1. Contact Information For more information, see page 3. 2. Recently valued loss run (6/30/2013 or subsequent) For more information, see page 4. 3. Supplemental Arbitration Data For more information, see page 7. 4. Historical Exposures For more information, see page 9. Note: All data must be provided in Excel-compatible format or you may use the Excel template provided for easy data submission. 2

Contact Information Please complete the Contact Info sheet in the Excel template provided. Indicate the year you first used a captive to finance your risk. If you do not use a captive select None. If you have used a captive since before 2002, select Before 2002. 3

Recent Valued Loss Run Information Valued as of 6/30/2013 or subsequent Individual claim detail history covering a ten year history of occurrences, specifically 1/1/2003 occurrences through the valuation date, or as many historical years as possible. Ground-up losses, i.e. retained, deductible, and excess amounts You may submit an Excel-compatible loss run or use the LossRun sheet in the Excel template provided. Required Fields: 1. Date of Valuation 2. Accident State 3. Claim ID (unique identifier for each claim, not claimant name) 4. Occurrence Date (date of accident) 5. Report Date (date reported to TPA) 6. Closed Date (date of settlement) 7. Paid Indemnity Dollars 8. Outstanding Case Reserve Indemnity Dollars 9. Paid Allocation Loss Adjustment Expense (ALAE) Dollars 10. Outstanding Case Reserve ALAE Dollars Optional Fields 1. Disposition Code see page 5. 2. Claim Type Professional Liability (PL) or General Liability (GL) 3. Payor Type see page 6. 4. Injury Type see page 7. The submitted loss data should not include any information that would identify individual claimants. 4

Loss Run Optional Field: Disposition Describe how the claim was settled O: Open Claim N: Closed Other Reason A: Arbitrated Decision M: Mediated Decision S: Settled Before Trial T: Settled During Trial C: Court Decision for Claimant D: Court Decision for Defense 5

Loss Run Optional Field: Payor Type An initiative this year is to examine loss experience by Payor Type. Payor Type at the time of the allegation should be used. Payor Type categories are as follows: Medicare Medicaid Private Pay The Payor Type should be related to the date giving rise to the allegation. 6

Loss Run Optional Field: Injury Type Suggested ten Standard Injury Type Claim Descriptions: AAN (Assault/Abuse/Neglect) Airway/Respiratory Elopement Fall with Injury Injury Not Fall Related Pressure Ulcer / Wound Medication Variance/Adverse Drug Reaction Treatment/Procedure Adverse Outcome Tube Displacement/Non-airway Unspecified/Unknown Loss run generated claim descriptions are also acceptable. 7

Supplemental Arbitration Data This information can be provided on the LossRun sheet in the Excel template provided (under Arbitration Detail Data) or using the ArbitrationSupplement sheet in the Excel template provided. Please provide the following for all closed claims since January 1, 2004: An arbitration code to represent whether ADR applied: A1: ADR / Uncontested A2: ADR / Contested and Valid N1: No ADR N2: ADR / Unenforceable A disposition code that best describes the ultimate settlement of the claim: O: Open Claim N: Closed Other Reason A: Arbitrated Decision M: Mediated Decision S: Settled Before Trial T: Settled During Trial C: Court Decision for Claimant D: Court Decision for Defense 8

Historical Exposure Information Provide for the same number of years as loss experience reported. Please provide the following exposure by state: Occupied Beds: Skilled Care Sub Acute Care Assisted Living Independent Living Inpatient Rehabilitation Note: If only licensed beds are available, we will need an estimate of occupancy rates for each historical year. Visits (Optional): Home Health Outpatient Rehabilitation Occupancy Rates: Only needed if licensed beds are provided Payor Type Provide for each year the approximate percentage mix of Payor Type categorized by Medicare, Medicaid and Private Pay 9

Data Submission Instructions Completed Information should be sent by August 16, 2013: Email (preferred): LTC.Benchmark@aon.com Mail: Aon Risk Services Attn: Konstantin Sakherzon 1650 Market Street Suite 1000 Philadelphia, PA 23225 10

Questions? If you have any questions, please feel free to contact: Christian Coleianne, FCAS, MAAA Associate Director and Actuary 410-309-0741 christian.coleianne@aon.com 11