Measurable Skill Gains

North Carolina Title II Adult Education Provider Comprehensive Report on Measurable Skill Gains Based on Federal reporting requirements associated with:

2017-18 North Carolina Title II Adult Education Provider Comprehensive Report on Measurable Skill Gains December 2018 NORTH CAROLINA COMMUNITY COLLEGE SYSTEM Peter Hans, President Jennifer Haygood, Chief of Staff RESEARCH & PERFORMANCE MANAGEMENT Bill Schneider, Associate Vice President Dr. Katie Bao, Planning and Research Associate Dr. Ashley Sieman, Director of Program Evaluation Bob Hemond, Education Research Analyst 12/12/18 CONTENTS INTRODUCTION 1 REPORT DESCRIPTIONS 2 MEASURABLE SKILL GAINS METHODOLOGY 4 ENTRY EDUCATIONAL FUNCTIONING LEVEL DISTRIBUTION OF INDIVIDUALS SERVED AND PARTICIPANTS 5 INDIVIDUALS SERVED REACHING PARTICIPANT STATUS BY ENTRY EDUCATIONAL FUNCTIONING LEVEL 9 AGE AND GENDER DISTRIBUTION OF PARTICIPANTS 13 RACE/ETHNICITY AND GENDER DISTRIBUTION OF PARTICIPANTS 17 HIGHEST EDUCATIONAL LEVEL AT ENTRY DISTRIBUTION OF PARTICIPANTS 21 TOTAL HOUR DISTRIBUTION OF PARTICIPANTS 25 OVERALL OUTCOMES 29 PROVIDER MEASURABLE SKILL GAINS AND PARTICIPANT AVERAGE TOTAL HOURS OF ATTENDANCE 32 AVERAGE PARTICIPANT TOTAL HOURS BY EDUCATIONAL FUNCTIONING LEVEL 33 PARTICIPANT POST-TEST RATE BY ENTRY EDUCATIONAL FUNCTIONING LEVEL 37 PARTICIPANT POST-TEST SUCCESS RATE BY ENTRY EDUCATIONAL FUNCTIONING LEVEL 41 MEASURABLE SKILL GAINS SUMMARY RESULTS BY EDUCATIONAL FUNCTIONING LEVEL 45 PROPORTION OF PERIODS OF PARTICIPATION BY MEASURABLE SKILL GAIN TYPE 49 PROPORTION OF MEASURABLE SKILL GAINS BY GAIN TYPE 52 OVERALL OUTCOMES BY EDUCATIONAL FUNCTIONING LEVEL 55 ADULT BASIC EDUCATION LEVEL 1 OUTCOMES 56 ADULT BASIC EDUCATION LEVEL 2 OUTCOMES 58 ADULT BASIC EDUCATION LEVEL 3 OUTCOMES 60 ADULT BASIC EDUCATION LEVEL 4 OUTCOMES 62 ADULT BASIC EDUCATION LEVEL 5 OUTCOMES 64 ADULT BASIC EDUCATION LEVEL 6 OUTCOMES 66 ENGLISH AS A SECOND LANGUAGE LEVEL 1 OUTCOMES 68 ENGLISH AS A SECOND LANGUAGE LEVEL 2 OUTCOMES 70 ENGLISH AS A SECOND LANGUAGE LEVEL 3 OUTCOMES 72 ENGLISH AS A SECOND LANGUAGE LEVEL 4 OUTCOMES 74 ENGLISH AS A SECOND LANGUAGE LEVEL 5 OUTCOMES 76 ENGLISH AS A SECOND LANGUAGE LEVEL 6 OUTCOMES 78 OVERALL OUTCOMES FOR PARTICIPANTS IN AND NOT IN CORRECTIONAL FACILITIES 81 OUTCOMES FOR PARTICIPANTS IN CORRECTIONAL FACILITIES 82 OUTCOMES FOR PARTICIPANTS NOT IN CORRECTIONAL FACILITIES 84 OVERALL OUTCOMES FOR PARTICIPANTS WITH AND WITHOUT DISABILITIES 87 OUTCOMES FOR PARTICIPANTS WITH DISABILITIES 88 OUTCOMES FOR PARTICIPANTS WITHOUT DISABILITIES 90 FOLLOW-UP OUTCOMES EMPLOYMENT AND SECONDARY CREDENTIAL/ POSTSECONDARY ENROLLMENT 93

INTRODUCTION Section 116 of WIOA establishes accountability indicators and reporting requirements to assess the effectiveness of states and local areas in achieving positive outcomes for individuals served by the workforce development system s core programs (Program Memorandum OCTAE 17-2). Title ll, the Adult Education and Family Literacy Act (AEFLA), requires states to collect and report data on adult education student outcomes to the National Reporting System (NRS) (http://www.nrsweb.org). NCCCS is required to submit annual reports to the Department of Education (DOE) to comply with WIOA reporting requirements. NCCCS Research and Performance Management staff report NC data through the NRS. Under WIOA there are three primary indicators of performance. Measurable skill gains: Achieved for participants by earning an educational functioning level gain or by the attainment of a secondary school diploma or its recognized equivalent. Employment indicators: A follow-up outcome that evaluates participant employment rate 2 nd quarter after exit, median earnings 2 nd quarter after exit, and employment rate 4 th quarter after exit. Credential attainment indicators: A follow-up outcome that evaluates post-secondary credential attainment for participants co-enrolled in adult and postsecondary education or attainment of recognized secondary school diploma with employment or entry into a postsecondary education or training program within one year of exit, for participants enrolled at the secondary level who did not previously possess a secondary school diploma. This report provides detailed outcome data associated with measurable skill gains for 2018 participants and other measures associated with the timely progression of basic skills students. Follow-up outcomes for 2017 exiters related to employment and credential attainment are also provided. Measurable Skill Gains (MSG) Level of Performance 2017-2018 For the 2017-2018 program year, the North Carolina AEFLA negotiated level of performance was a state-wide measurable skill gain rate of 38%. In North Carolina, annual baseline levels of success for providers are set at 80% of the state s goal (30.4%). Excellence levels are set at the state goal plus half of the distance between the baseline and state goal (41.8%). Color indicators and shapes represent various levels of performance: Met or exceeded the excellence level Above state goal, but below the excellence level Above the baseline level, but below state goal Below the baseline level Color Gradients To assist in identifying areas of strength and weakness and levels of concentration, color gradients are provided throughout the report. These are based on comparing results between providers within a specific category. Green represents high outcomes while red represents low outcomes. Dark grey represents high concentration while white represents low. The color scales are below. 10 Percentile Median 90 Percentile 1

REPORT DESCRIPTIONS Individuals Served Individuals who received Adult Education and Family Literacy Act (AEFLA) services during the program year. Entry Educational Functioning Level (EFL) The entry EFL is determined based on the initial evaluation according to NRS and state guidelines (NRS CCR Assessment Policy Manual). The EFLs are Adult Basic Education (ABE) levels 1-6 and English as a Second Language (ESL) Levels 1-6. Program Year: The program year is from July 1 to June 30. This report focuses on program year 2017-2018 which includes data on students served between July 1, 2017 and June 30, 2018. Follow-up outcomes are reported for exiters from program year 2016-2017. Periods of Participation (POP or POPs) (MSG Denominator) A POP refers to the period in which an individual receives 12 or more hours of service without a break in service or without a future service date, per the state guidelines. If an individual has a break in service of more than 90 days and no future service date and returns to receive additional services during the program year, a new period of participation is established, per NRS and state guidelines. Individuals may have more than one POP during a program year. A POP can cross program years. Participant An individual in an AEFLA program who has received at least 12 hours of service in a POP. Retention Percentage of individuals served reaching participant status during the program year. Highest Education Level at Entry The highest education level or credential attained for the student at program entry. Country of Last School Attended US if the student last attended school in a US-based school which includes any of the 50 states, US territories, or schools on a US Military Base. Non-US if the student last attended school in a facility or country not consider to be part of US-based schools. Total Hours Total hours of service within the program year for participants. Includes participant hours and reportable hours. Measurable Skill Gains (MSG) or Participant POP MSG Includes an EFL gain through pre-post testing, entry into postsecondary education after program exit, awarding of AHS credits for progression from ABE Level 5 to ABE Level 6, or receipt of a secondary credential. Only one MSG is reported for each POP. If an individual achieved multiple gains during a POP, the MSG credit is awarded based on the latest gain. MSG categories follow: EFL MSG EFL gains can be achieved through pre- and post-testing, AHS credits, and entry into postsecondary education or training after exit. Post-test Participant scored high enough on the posttest to be placed into a higher EFL. AHS Credits Participant with an entry EFL of ABE 5 and less than 75% of required AHS credits who obtained enough AHS credits to exceed the 75% threshold. Postsecondary Enrollment Participant left the program and was found to have enrolled in a curriculum program at a post-secondary institution or in continuing education program offered by NCCCS that meets the state guidelines. Post-secondary enrollment was determined based on data matching with NCCCS data and data from the National Student Clearinghouse. Secondary Attainment MSG Attainment of high school equivalency or graduation from an AHS program. High School Equivalency (HSE) Participant passed an exam administered by a recognized agency. (Examples are: GED, HiSet and TASC) Adult High School Graduate (AHS Grad) Participant graduated with a secondary school diploma. MSG Total The proportion of POPs in which there was a MSG. 2

Post-Test Rate: The number of participants who were post-tested (numerator) divided by the number of participants who were at a level and in a program eligible for post-testing (denominator). in the Adult High School (AHS) program or participants without a pre-test lower than ABE 6 are not eligible for post-testing and are excluded. Post-Test Success: The number of eligible participants who were post-tested (numerator of post-test rate) who achieved a higher EFL as a result of at least one post-test. in Correctional Facilities A participant who received services at a while incarcerated during the program year. with Disabilities A participant who indicated that he/she has any disability as defined by the Americans with Disabilities Act (42 U.S.C. 12102). Follow-Up Outcomes: Follow-up outcomes are assessed for all prior year exiters, including those with missing Social Security numbers or other missing data. Follow-up outcomes are assessed based on data matching to NCCCS Curriculum and Continuing Education enrollment records, National Student Clearinghouse curriculum and credential records and NC Department of Commerce wage data. 2016-2017 Exiters during the 2016-2017 program year who did not continue into the 2017-2018 program year. Matched Employment Q2 after Exit who exited during the 2016-2017 program year who were found to have a NC wage record of employment (as reported by the NC Department of Commerce) during the second quarter after exit. Median Q2 Earnings The median earnings of participants who were found to have NC wage records (as reported by the NC Department of Commerce) during the second quarter after exit. Exiters with Secondary Attainment who exited in the 2016-2017 program year who were enrolled in a secondary level program (ASE) and did not possess secondary level credential or equivalent at entry (Highest Ed Level at Entry less than high school graduate), excluding incarcerated individuals under section 225 who exited the AELFA program but are still incarcerated. Secondary Credential with Postsecondary Enrollment Exiters from the 2016-2017 program year with secondary attainment, who attained a secondary school diploma/recognized equivalent and enrolled in postsecondary education or training within one year of exit. Post-Secondary Credential Attainment who exited during the 2016-2017 program year who achieved a postsecondary credential while co-enrolled in adult and postsecondary education, for participants enrolled at the secondary level who did not previously possess a secondary school diploma. 3

MEASURABLE SKILL GAINS METHODOLOGY Description The percentage of participant periods of participation (POPs) associated with a measurable skill gain. Calculation Denominator: Number of POPs as determined by an individual receiving 12 or more hours of service without a break in service or future service date. If an individual has a gap in service of more than 90 days and no future service date, and returns during the program year, a new period of participation is established, per NRS and state guidelines. Numerator: Based on the denominator, number achieving one of the following gains: Post-test: Scored high enough on a post-test to place into a higher EFL within the POP. Adult High School Credit: Entered the program with less than 75% of required AHS credits and obtained enough AHS credits to put them over the 75% threshold during the program year. Secondary school diploma or equivalent: Attainment of a secondary school diploma or other high school equivalency during the program year. Post-Secondary Enrollment: Exited the program during the program year and was found to have enrolled in a post-secondary institution after exit and prior to the end of the program year. Data Sources Literacy, Adult, and Community Education System (LACES) Literacy Education Information System (LEIS) annual data file National Student Clearinghouse Additional Details An individual s entering EFL is determined based on the individual s performance on the first NRS approved test(s) taken during the program year or based on AHS credits. Per NRS and state guidelines, initial placement for non-ahs students is based on the lowest EFL of the test(s) given within 3 days of the first test for the program year. A pre-test is considered if it occurs up to 90 days prior to the program year or the student s start date within the program year. Excellence level: 41.8% State Goal: 38.0% Baseline level: 30.4% 4

ENTRY EDUCATIONAL FUNCTIONING LEVEL DISTRIBUTION OF INDIVIDUALS SERVED AND PARTICIPANTS, 2017-2018 Other 118 ESL6 3,471 ESL5 4,459 ESL4 5,250 ESL3 4,496 ESL2 2,652 ESL1 3,080 ABE6 4,818 ABE5 7,994 ESL6 3,057 ESL5 3,854 ESL4 4,474 ESL3 3,795 ESL2 2,236 ESL1 2,534 ABE6 3,827 ABE5 6,791 ABE4 13,507 ABE4 11,027 ABE3 13,799 ABE3 11,132 ABE2 5,600 ABE2 4,688 ABE1 2,926 ABE1 2,616 Served 5

ENTRY EDUCATIONAL FUNCTIONING LEVEL DISTRIBUTION OF INDIVIDUALS SERVED AND PARTICIPANTS, 2017-2018 identify subgroup concentrations. ** Includes those with no placement records and ESL 6 Completers Individuals Served Adult Basic and Secondary Education Levels English as a Second Language Levels 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 North Carolina Total 72,170 4% 8% 19% 19% 11% 7% 4% 4% 6% 7% 6% 5% 0% 60,031 4% 8% 19% 18% 11% 6% 4% 4% 6% 7% 6% 5% Alamance CC 1,584 2% 9% 22% 17% 7% 6% 13% 5% 7% 6% 5% 2% 0% 1,394 2% 9% 23% 17% 7% 6% 11% 5% 7% 6% 5% 2% Asheville-Buncombe TCC 1,655 6% 3% 15% 21% 13% 5% 1% 3% 7% 10% 8% 8% 0% 1,370 8% 3% 14% 20% 13% 4% 1% 3% 7% 10% 9% 8% Beaufort County CC 600 5% 7% 34% 25% 7% 4% 2% 1% 3% 5% 5% 3% 0% 384 2% 9% 39% 27% 6% 3% 1% 1% 2% 3% 4% 3% Bladen CC 304 8% 10% 15% 11% 31% 12% 1% 1% 4% 6% 1% 1% 0% 261 9% 11% 14% 11% 32% 11% 1% 1% 3% 7% 0% 1% Blue Ridge CC 938 1% 10% 24% 22% 13% 7% 1% 2% 4% 7% 5% 4% 0% 651 1% 9% 25% 21% 12% 7% 1% 3% 4% 8% 6% 4% Blue Ridge Literacy Council 82 1% 5% 9% 12% 6% 9% 2% 7% 7% 10% 13% 17% 1% 80 1% 5% 9% 13% 6% 9% 3% 8% 8% 9% 14% 18% Brunswick CC 444 23% 9% 16% 12% 18% 11% 0% 0% 5% 4% 1% 1% 0% 400 26% 9% 15% 12% 17% 12% 0% 0% 4% 3% 1% 1% Brunswick County Literacy 154 5% 5% 13% 27% 5% 2% 2% 0% 10% 13% 5% 3% 12% 96 4% 5% 11% 32% 7% 3% 1% 0% 11% 13% 7% 4% Burke County Literacy Council 111 1% 1% 1% 1% 0% 0% 13% 11% 23% 23% 11% 14% 2% 71 1% 1% 1% 1% 0% 0% 17% 7% 23% 21% 8% 18% Caldwell CC and TI 846 6% 6% 17% 22% 17% 14% 1% 1% 3% 5% 5% 4% 0% 674 8% 6% 18% 22% 17% 13% 1% 1% 2% 5% 4% 4% Cape Fear CC 1,751 2% 11% 14% 10% 19% 12% 2% 3% 8% 6% 5% 6% 0% 1,457 2% 12% 14% 10% 19% 12% 2% 3% 8% 6% 5% 7% Cape Fear Literacy 307 4% 10% 18% 18% 6% 0% 2% 3% 8% 11% 10% 7% 3% 187 5% 11% 18% 17% 9% 0% 3% 3% 7% 11% 11% 7% Carteret CC 422 6% 8% 16% 24% 21% 14% 0% 3% 4% 2% 2% 0% 0% 357 7% 8% 15% 25% 22% 15% 0% 1% 3% 2% 3% 0% Catawba Valley CC 1,174 2% 6% 19% 23% 13% 8% 1% 1% 5% 8% 8% 6% 0% 905 3% 6% 16% 21% 13% 8% 1% 1% 6% 9% 9% 7% Central Carolina CC 1,761 2% 4% 15% 18% 17% 7% 13% 9% 4% 5% 4% 3% 0% 1,553 2% 4% 16% 18% 18% 7% 10% 9% 4% 5% 4% 3% Central Piedmont CC 6,218 2% 6% 17% 12% 5% 3% 6% 5% 13% 12% 11% 7% 0% 5,293 2% 5% 15% 11% 5% 3% 6% 6% 14% 13% 12% 8% Cleveland CC 138 1% 12% 27% 17% 17% 7% 0% 0% 2% 4% 6% 7% 0% 134 1% 12% 27% 17% 18% 7% 0% 0% 2% 3% 6% 6% Coastal Carolina CC 1,198 1% 5% 22% 29% 20% 12% 0% 1% 2% 2% 4% 3% 0% 1,046 1% 5% 23% 29% 20% 11% 0% 1% 2% 2% 4% 3% College of the Albemarle 574 2% 5% 17% 21% 27% 14% 0% 1% 2% 6% 3% 2% 0% 472 2% 5% 18% 22% 29% 14% 0% 1% 1% 4% 2% 3% Craven CC 523 3% 12% 29% 24% 9% 5% 2% 1% 2% 4% 3% 6% 0% 432 3% 13% 28% 25% 8% 5% 2% 1% 2% 4% 3% 6% Craven Literacy Council 128 0% 2% 1% 3% 1% 2% 5% 10% 24% 26% 13% 13% 1% 110 0% 3% 0% 4% 1% 2% 5% 7% 25% 27% 13% 15% Davidson County CC 1,319 1% 10% 25% 31% 14% 7% 0% 0% 1% 4% 3% 3% 0% 1,265 1% 10% 25% 31% 14% 7% 0% 0% 1% 4% 3% 3% Durham County Literacy Council 241 3% 1% 6% 13% 2% 0% 7% 7% 15% 21% 13% 11% 1% 236 3% 1% 6% 13% 2% 0% 7% 7% 16% 20% 14% 11% Durham TCC 2,623 2% 11% 16% 12% 6% 2% 3% 3% 10% 14% 11% 10% 0% 1,991 2% 10% 15% 11% 6% 2% 3% 3% 10% 15% 12% 11% Edgecombe CC 453 13% 9% 26% 26% 18% 6% 0% 0% 1% 1% 0% 0% 0% 404 15% 9% 25% 24% 19% 5% 0% 0% 1% 1% 0% 0% Fayetteville TCC 3,977 2% 5% 13% 27% 24% 12% 1% 2% 4% 3% 4% 4% 0% 3,587 2% 5% 13% 27% 25% 12% 1% 1% 3% 3% 3% 4% Forsyth TCC 2,482 7% 8% 19% 12% 7% 6% 16% 6% 5% 6% 5% 2% 0% 1,859 9% 8% 18% 9% 7% 5% 16% 7% 6% 7% 6% 2% Gaston College 1,259 1% 4% 18% 23% 23% 17% 0% 0% 3% 5% 3% 3% 0% 1,073 1% 4% 18% 24% 23% 16% 0% 0% 3% 5% 3% 3% Gaston Literacy Council, Inc. 251 0% 3% 5% 5% 0% 0% 33% 15% 12% 16% 8% 3% 0% 193 0% 1% 3% 5% 0% 0% 33% 15% 13% 19% 9% 4% Guilford TCC 4,033 4% 6% 15% 12% 5% 3% 6% 4% 11% 14% 10% 10% 0% 3,457 5% 7% 15% 12% 5% 3% 6% 4% 11% 14% 10% 10% Halifax CC 410 3% 10% 23% 31% 20% 6% 3% 1% 1% 0% 0% 0% 0% 298 3% 12% 21% 31% 21% 7% 2% 1% 2% 0% 0% 0% Haywood CC 601 18% 3% 16% 20% 9% 27% 0% 0% 1% 1% 3% 1% 0% 262 1% 5% 24% 27% 13% 21% 0% 0% 1% 2% 5% 1% Isothermal CC 504 1% 6% 19% 22% 19% 21% 0% 0% 2% 3% 4% 3% 0% 380 1% 7% 14% 21% 22% 21% 0% 0% 2% 4% 4% 4% James Sprunt CC 308 5% 12% 19% 19% 19% 6% 0% 2% 8% 8% 1% 2% 0% 244 6% 11% 20% 19% 20% 7% 0% 1% 5% 8% 1% 2% Johnston CC 1,078 2% 11% 21% 18% 7% 7% 1% 3% 8% 11% 6% 5% 0% 769 3% 13% 22% 18% 6% 4% 1% 2% 7% 12% 7% 5% Lenoir CC 1,369 7% 10% 27% 27% 12% 3% 2% 1% 3% 3% 2% 2% 0% 1,181 6% 10% 27% 28% 14% 3% 1% 1% 3% 3% 2% 3% Literacy Council of Buncombe County 329 4% 1% 3% 6% 2% 1% 1% 4% 17% 19% 24% 14% 3% 270 5% 1% 3% 6% 2% 1% 1% 4% 16% 19% 26% 16% Literacy Council of Union Co. 95 4% 5% 6% 2% 0% 0% 1% 3% 13% 26% 19% 20% 0% 85 5% 6% 5% 2% 0% 0% 1% 4% 14% 26% 19% 19% Other** Adult Basic and Secondary Education Levels English as a Second Language Levels 6

ENTRY EDUCATIONAL FUNCTIONING LEVEL DISTRIBUTION OF INDIVIDUALS SERVED AND PARTICIPANTS, 2017-2018 identify subgroup concentrations. ** Includes those with no placement records and ESL 6 Completers Individuals Served Adult Basic and Secondary Education Levels English as a Second Language Levels 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 North Carolina Total 72,170 4% 8% 19% 19% 11% 7% 4% 4% 6% 7% 6% 5% 0% 60,031 4% 8% 19% 18% 11% 6% 4% 4% 6% 7% 6% 5% Other** Adult Basic and Secondary Education Levels English as a Second Language Levels Literacy Volunteers of America-Pitt County 21 10% 38% 19% 19% 10% 5% 0% 0% 0% 0% 0% 0% 0% 21 10% 38% 19% 19% 10% 5% 0% 0% 0% 0% 0% 0% Martin CC 370 13% 9% 21% 37% 11% 4% 0% 0% 1% 2% 2% 0% 0% 270 17% 10% 19% 35% 11% 4% 0% 0% 1% 2% 1% 0% Mayland CC 714 9% 11% 29% 25% 10% 7% 0% 1% 2% 2% 2% 2% 0% 580 10% 10% 30% 24% 12% 7% 0% 1% 2% 2% 2% 2% McDowell TCC 441 8% 13% 27% 22% 9% 6% 1% 1% 4% 3% 4% 2% 0% 362 9% 15% 27% 21% 9% 6% 1% 1% 4% 2% 4% 1% Mitchell CC 815 5% 9% 25% 18% 7% 6% 1% 1% 6% 8% 7% 7% 0% 649 6% 9% 27% 17% 6% 3% 1% 1% 6% 9% 7% 6% Montgomery CC 253 12% 8% 19% 34% 8% 6% 0% 0% 3% 5% 2% 2% 0% 217 13% 8% 18% 35% 8% 6% 0% 0% 2% 6% 2% 1% Motheread, Inc. 242 0% 1% 3% 17% 25% 21% 7% 6% 3% 4% 5% 2% 6% 223 0% 1% 3% 17% 27% 23% 7% 6% 3% 4% 6% 2% Nash CC 604 2% 9% 31% 29% 5% 4% 5% 4% 5% 3% 2% 1% 0% 492 3% 9% 28% 27% 5% 3% 7% 4% 6% 3% 2% 1% Orange County Literacy Council 433 1% 2% 5% 7% 3% 2% 4% 3% 22% 20% 17% 11% 3% 281 1% 2% 5% 9% 4% 2% 2% 3% 23% 21% 16% 12% Pamlico CC 122 5% 11% 40% 26% 10% 7% 0% 0% 0% 0% 0% 0% 0% 108 6% 12% 41% 25% 11% 6% 0% 0% 0% 0% 0% 0% Piedmont CC 485 5% 12% 22% 42% 11% 3% 0% 0% 1% 2% 1% 1% 0% 433 4% 11% 22% 42% 12% 3% 0% 0% 2% 2% 1% 1% Pitt CC 1,273 2% 7% 31% 25% 7% 4% 1% 2% 4% 5% 8% 6% 0% 999 2% 7% 29% 24% 8% 3% 1% 1% 4% 7% 8% 7% Randolph CC 1,046 5% 6% 19% 17% 14% 5% 13% 5% 4% 4% 6% 1% 0% 810 7% 7% 17% 16% 14% 5% 14% 5% 5% 4% 6% 1% Reading Connections, Inc. 577 5% 14% 12% 8% 2% 1% 10% 9% 16% 15% 7% 2% 1% 427 4% 14% 9% 8% 2% 1% 11% 9% 17% 15% 8% 2% Richmond CC 1,105 4% 5% 17% 25% 24% 11% 2% 1% 3% 3% 3% 3% 0% 918 4% 5% 18% 24% 23% 11% 2% 1% 3% 3% 3% 3% Roanoke Chowan CC 192 5% 18% 29% 30% 7% 5% 0% 0% 1% 3% 1% 1% 0% 172 6% 18% 27% 32% 6% 5% 0% 0% 0% 3% 1% 1% Robeson CC 930 13% 16% 21% 17% 6% 2% 1% 1% 5% 10% 5% 3% 0% 868 14% 15% 22% 16% 6% 3% 1% 1% 4% 10% 5% 3% Rockingham CC 498 2% 10% 32% 26% 7% 4% 7% 4% 2% 3% 2% 1% 0% 462 2% 10% 33% 24% 8% 5% 6% 3% 2% 3% 2% 1% Rowan-Cabarrus CC 1,496 4% 9% 25% 20% 9% 3% 2% 3% 5% 8% 8% 4% 0% 1,338 4% 9% 25% 20% 9% 2% 2% 2% 5% 8% 8% 5% Sampson CC 785 5% 21% 24% 18% 6% 1% 0% 1% 6% 6% 7% 4% 0% 738 6% 21% 25% 19% 6% 1% 0% 0% 5% 6% 7% 4% Sandhills CC 608 8% 11% 18% 25% 9% 4% 1% 1% 4% 8% 5% 7% 0% 526 8% 12% 17% 26% 8% 2% 1% 1% 4% 8% 5% 7% South Piedmont CC 1,298 3% 5% 19% 16% 7% 3% 4% 5% 12% 11% 10% 6% 0% 1,078 4% 5% 17% 15% 7% 3% 4% 5% 14% 12% 10% 6% Southeastern CC 928 5% 6% 19% 27% 19% 18% 1% 0% 1% 3% 1% 0% 0% 794 5% 7% 19% 26% 19% 19% 0% 0% 1% 3% 1% 0% Southwestern CC 694 3% 7% 19% 27% 9% 4% 0% 2% 6% 9% 8% 5% 0% 487 4% 8% 20% 26% 9% 4% 0% 1% 5% 9% 8% 6% Stanly CC 1,036 3% 15% 26% 23% 13% 15% 0% 1% 2% 2% 1% 1% 0% 851 3% 16% 26% 23% 12% 13% 0% 1% 2% 2% 1% 1% Surry CC 681 11% 8% 23% 26% 9% 5% 0% 1% 4% 5% 5% 2% 0% 569 13% 7% 22% 24% 9% 6% 0% 1% 4% 5% 6% 2% The Adult Literacy Program of Fayetteville Urban Ministry 79 18% 4% 10% 16% 0% 0% 0% 0% 3% 13% 4% 8% 25% 43 28% 7% 9% 12% 0% 0% 0% 0% 5% 21% 7% 12% Triangle Literacy Council 230 7% 20% 22% 13% 3% 1% 1% 1% 4% 12% 8% 5% 3% 158 5% 19% 21% 10% 4% 1% 1% 1% 5% 16% 10% 7% Triangle South Literacy Works 90 18% 9% 14% 9% 6% 1% 2% 4% 4% 13% 3% 8% 8% 60 18% 7% 8% 10% 8% 2% 3% 7% 5% 15% 5% 12% Tri-County CC 208 11% 15% 26% 15% 8% 6% 1% 1% 4% 7% 3% 2% 0% 166 14% 16% 25% 15% 9% 5% 1% 0% 4% 7% 2% 1% Vance-Granville CC 1,386 5% 7% 23% 28% 17% 8% 4% 5% 2% 1% 1% 0% 0% 1,151 6% 6% 22% 27% 17% 9% 5% 5% 2% 1% 1% 0% Wake TCC 5,933 1% 6% 15% 12% 7% 8% 11% 11% 6% 7% 9% 7% 0% 5,348 1% 6% 15% 12% 7% 7% 11% 12% 6% 8% 9% 7% Wayne CC 1,822 3% 13% 27% 17% 7% 5% 2% 3% 7% 6% 5% 5% 0% 1,544 3% 13% 28% 16% 7% 4% 2% 3% 8% 6% 6% 6% Western Piedmont CC 922 5% 8% 25% 22% 14% 8% 0% 1% 4% 5% 4% 4% 0% 703 6% 8% 21% 20% 15% 9% 0% 2% 5% 6% 5% 4% Wilkes CC 714 14% 12% 21% 22% 8% 3% 8% 3% 5% 2% 1% 0% 0% 633 15% 12% 19% 22% 9% 3% 9% 3% 5% 2% 1% 0% Wilson CC 696 12% 12% 24% 20% 9% 6% 0% 1% 2% 6% 4% 3% 0% 499 15% 12% 22% 18% 10% 5% 0% 1% 2% 6% 4% 4% YMCA Literacy Initiative 199 2% 1% 1% 3% 7% 4% 7% 7% 13% 15% 16% 24% 3% 172 1% 1% 1% 3% 8% 5% 7% 6% 13% 14% 16% 24% 7

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INDIVIDUALS SERVED REACHING PARTICIPANT STATUS (RETENTION) BY ENTRY EDUCATIONAL FUNCTIONING LEVEL, 2017-2018 89% 88% 83% 84% 81% 82% 85% 82% 84% 84% 85% 86% 79% 65% TOTAL ABE1 ABE2 ABE3 ABE4 ABE5 ABE6 ESL1 ESL2 ESL3 ESL4 ESL5 ESL6 9

INDIVIDUALS SERVED REACHING PARTICIPANT STATUS (RETENTION) BY ENTRY EDUCATIONAL FUNCTIONING LEVEL, 2017-2018 identify areas of strengths and weaknesses. * Less than 5 in the denominator ** Includes those with no placement records and ESL 6 Completers Individuals Served Reaching Adult Basic and Secondary English as a Second Language Adult Basic and Secondary English as a Second Language Participant Education Levels Levels Education Levels Levels Status 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 North Carolina Total 72,170 2926 5600 13799 13507 7994 4818 3080 2652 4496 5250 4459 3471 118 83% 89% 84% 81% 82% 85% 79% 82% 84% 84% 85% 86% 88% 0% Alamance CC 1,584 36 136 349 262 111 99 198 86 107 89 78 33 0 88% 94% 94% 92% 88% 88% 90% 76% 86% 85% 87% 90% 91% * Asheville-Buncombe TCC 1,655 107 50 245 345 212 80 23 50 122 161 134 126 0 83% 98% 74% 76% 81% 83% 69% 87% 88% 83% 88% 87% 86% * Beaufort County CC 600 27 44 205 148 41 22 14 4 15 30 30 20 0 64% 30% 77% 74% 70% 59% 59% 14% * 47% 40% 57% 50% * Bladen CC 304 24 31 47 33 95 35 2 2 11 19 2 3 0 86% 100% 94% 77% 85% 88% 80% * * 82% 89% * * * Blue Ridge CC 938 5 91 221 207 125 70 9 22 36 66 49 37 0 69% 100% 63% 72% 66% 60% 66% 56% 91% 72% 80% 82% 76% * Blue Ridge Literacy Council 82 1 4 7 10 5 7 2 6 6 8 11 14 1 98% * * 100% 100% 100% 100% * 100% 100% 88% 100% 100% * Brunswick CC 444 103 42 69 53 80 51 0 0 20 16 5 5 0 90% 100% 88% 84% 89% 86% 94% * * 75% 81% 100% 100% * Brunswick County Literacy 154 7 8 20 41 7 3 3 0 15 20 7 5 18 62% 57% 63% 55% 76% 100% * * * 73% 60% 100% 80% 0% Burke County Literacy Council 111 1 1 1 1 0 0 14 12 25 26 12 16 2 64% * * * * * * 86% 42% 64% 58% 50% 81% * Caldwell CC and TI 846 53 47 143 189 141 120 7 7 23 44 40 32 0 80% 100% 81% 85% 80% 82% 74% 57% 57% 70% 75% 65% 75% * Cape Fear CC 1,751 39 200 239 179 335 202 40 61 140 111 92 113 0 83% 90% 84% 83% 84% 85% 89% 68% 80% 79% 76% 80% 87% * Cape Fear Literacy 307 13 30 56 55 17 0 7 9 25 33 31 22 9 61% 69% 67% 59% 56% 100% * 86% 56% 52% 61% 65% 59% 0% Carteret CC 422 25 32 68 102 89 60 1 12 15 9 9 0 0 85% 96% 91% 76% 87% 87% 88% * 42% 80% 78% 100% * * Catawba Valley CC 1,174 25 76 221 265 151 99 7 15 56 91 96 72 0 77% 92% 74% 67% 71% 79% 76% 71% 87% 93% 86% 85% 89% * Central Carolina CC 1,761 35 74 271 325 305 118 222 151 64 83 67 46 0 88% 100% 91% 91% 87% 92% 96% 73% 88% 91% 90% 88% 91% * Central Piedmont CC 6,218 142 345 1070 722 319 183 362 338 837 777 665 458 0 85% 93% 80% 76% 80% 82% 81% 86% 89% 89% 90% 92% 91% * Cleveland CC 138 2 16 37 23 24 10 0 0 3 5 8 10 0 97% * 100% 97% 100% 100% 100% * * * 80% 100% 80% * Coastal Carolina CC 1,198 11 59 264 342 241 138 4 9 20 26 46 38 0 87% 91% 81% 90% 89% 87% 80% * 100% 95% 92% 91% 87% * College of the Albemarle 574 11 29 99 120 156 80 1 4 10 35 15 14 0 82% 100% 83% 84% 85% 87% 81% * * 40% 60% 67% 86% * Craven CC 523 16 61 153 128 45 24 11 5 12 21 17 30 0 83% 88% 89% 78% 84% 76% 92% 73% 100% 83% 90% 76% 87% * Craven Literacy Council 128 0 3 1 4 1 2 6 13 31 33 17 16 1 86% * * * * * * 83% 62% 87% 91% 82% 100% * Davidson County CC 1,319 18 130 333 409 183 96 4 4 17 47 38 40 0 96% 100% 94% 95% 96% 95% 95% * * 100% 100% 100% 100% * Durham County Literacy Council 241 7 2 15 31 5 0 18 16 37 50 32 26 2 98% 100% * 100% 100% 100% * 94% 100% 100% 96% 100% 100% * Durham TCC 2,623 53 277 428 307 164 62 69 90 263 373 277 260 0 76% 79% 70% 68% 71% 78% 65% 74% 77% 77% 80% 85% 85% * Edgecombe CC 453 59 39 118 118 82 25 0 2 5 3 1 1 0 89% 100% 92% 87% 81% 94% 84% * * 100% * * * * Fayetteville TCC 3,977 60 197 533 1059 963 462 31 64 141 136 165 166 0 90% 98% 86% 85% 92% 95% 97% 81% 78% 88% 78% 73% 88% * Forsyth TCC 2,482 167 201 483 299 183 155 388 155 128 149 122 52 0 75% 97% 79% 69% 56% 68% 62% 78% 83% 86% 88% 85% 83% * Gaston College 1,259 11 54 232 291 284 209 4 6 42 57 33 36 0 85% 91% 89% 83% 89% 88% 80% * 50% 79% 86% 85% 89% * Gaston Literacy Council, Inc. 251 0 7 13 12 0 0 84 37 30 41 20 7 0 77% * 14% 38% 75% * * 75% 78% 87% 88% 85% 100% * Guilford TCC 4,033 169 261 613 470 221 118 238 157 445 546 403 392 0 86% 97% 86% 82% 85% 83% 75% 89% 87% 84% 87% 87% 87% * Halifax CC 410 13 43 93 128 82 25 13 5 5 2 1 0 0 73% 69% 86% 67% 73% 76% 88% 38% 40% 100% * * * * Haywood CC 601 106 19 97 123 55 165 0 1 5 7 19 4 0 44% 3% 63% 65% 58% 60% 33% * * 40% 86% 74% * * Isothermal CC 504 6 30 95 109 97 106 1 0 8 15 20 17 0 75% 83% 87% 58% 74% 85% 75% * * 75% 93% 75% 88% * James Sprunt CC 308 15 38 57 59 57 19 0 5 25 25 3 5 0 79% 100% 68% 84% 78% 88% 89% * 40% 48% 80% * 100% * Johnston CC 1,078 24 121 225 195 77 75 9 35 81 119 68 49 0 71% 88% 84% 75% 71% 62% 39% 78% 54% 70% 75% 81% 73% * Lenoir CC 1,369 99 131 374 375 171 45 29 13 38 39 23 32 0 86% 74% 89% 86% 88% 95% 87% 41% 54% 89% 92% 87% 97% * Literacy Council of Buncombe County 329 14 4 10 19 6 4 4 13 57 64 79 45 10 82% 93% * 70% 79% 100% * * 85% 75% 81% 90% 93% 0% Literacy Council of Union Co. 95 4 5 6 2 0 0 1 3 12 25 18 19 0 89% * 100% 67% * * * * * 100% 88% 89% 84% * Other** Other** 10

INDIVIDUALS SERVED REACHING PARTICIPANT STATUS (RETENTION) BY ENTRY EDUCATIONAL FUNCTIONING LEVEL, 2017-2018 identify areas of strengths and weaknesses. * Less than 5 in the denominator ** Includes those with no placement records and ESL 6 Completers Individuals Served Reaching Adult Basic and Secondary English as a Second Language Adult Basic and Secondary English as a Second Language Participant Education Levels Levels Education Levels Levels Status 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 North Carolina Total 72,170 2926 5600 13799 13507 7994 4818 3080 2652 4496 5250 4459 3471 118 83% 89% 84% 81% 82% 85% 79% 82% 84% 84% 85% 86% 88% 0% Literacy Volunteers of America-Pitt County 21 2 8 4 4 2 1 0 0 0 0 0 0 0 100% * 100% * * * * * * * * * * * Martin CC 370 49 35 79 136 39 13 0 1 3 8 6 1 0 73% 92% 77% 63% 70% 77% 92% * * * 75% 33% * * Mayland CC 714 62 77 209 175 72 52 1 5 17 15 17 12 0 81% 94% 77% 84% 79% 94% 75% * 60% 53% 67% 65% 83% * McDowell TCC 441 37 58 117 99 39 28 4 5 16 15 16 7 0 82% 92% 91% 85% 76% 87% 82% * 40% 81% 60% 81% 57% * Mitchell CC 815 43 76 206 143 57 47 8 8 47 69 54 57 0 80% 98% 79% 84% 79% 72% 43% 100% 63% 87% 86% 83% 74% * Montgomery CC 253 30 21 49 87 20 16 1 0 7 13 5 4 0 86% 97% 86% 80% 86% 85% 88% * * 57% 100% 80% * * Motheread, Inc. 242 0 3 8 41 60 52 16 14 7 10 13 4 14 92% * * 75% 95% 100% 100% 94% 100% 100% 100% 100% * 0% Nash CC 604 15 57 185 176 31 23 32 22 29 17 10 7 0 81% 93% 81% 75% 77% 87% 70% 100% 95% 100% 100% 100% 100% * Orange County Literacy Council 433 5 10 23 29 11 7 16 13 94 88 75 49 13 65% 40% 60% 61% 83% 100% 100% 38% 62% 69% 67% 60% 69% 0% Pamlico CC 122 6 14 49 32 12 9 0 0 0 0 0 0 0 89% 100% 93% 90% 84% 100% 67% * * * * * * * Piedmont CC 485 24 58 108 204 52 13 1 1 7 8 4 5 0 89% 79% 83% 89% 88% 98% 100% * * 100% 100% * 100% * Pitt CC 1,273 25 84 395 314 93 45 8 20 49 69 97 74 0 78% 92% 77% 74% 76% 83% 60% 75% 55% 86% 94% 85% 92% * Randolph CC 1,046 56 64 195 179 149 56 141 53 47 41 58 7 0 77% 95% 84% 70% 71% 77% 77% 79% 79% 81% 88% 86% 71% * Reading Connections, Inc. 577 28 78 69 46 10 3 55 52 91 86 38 13 8 74% 57% 74% 58% 72% 100% * 84% 71% 81% 74% 95% 77% 0% Richmond CC 1,105 43 53 190 276 267 118 21 8 35 30 28 36 0 83% 95% 87% 86% 78% 79% 83% 100% 75% 80% 93% 96% 89% * Roanoke Chowan CC 192 10 35 55 58 14 9 0 0 1 6 2 2 0 90% 100% 89% 85% 95% 79% 89% * * * 100% * * * Robeson CC 930 121 145 198 156 56 22 11 12 43 89 48 29 0 93% 98% 91% 94% 90% 95% 100% 100% 100% 91% 94% 92% 86% * Rockingham CC 498 9 49 160 127 37 22 35 18 11 14 12 4 0 93% 78% 98% 95% 89% 97% 100% 86% 83% 100% 93% 92% * * Rowan-Cabarrus CC 1,496 54 134 373 304 141 43 30 41 76 123 114 63 0 89% 100% 91% 88% 89% 89% 77% 83% 80% 87% 92% 93% 97% * Sampson CC 785 43 162 192 145 46 10 2 4 48 46 57 30 0 94% 100% 96% 95% 96% 89% 90% * * 79% 93% 93% 93% * Sandhills CC 608 46 66 110 155 52 22 4 7 25 48 33 40 0 87% 93% 94% 83% 88% 81% 59% * 57% 88% 88% 82% 98% * South Piedmont CC 1,298 41 63 245 205 86 44 53 59 161 143 126 72 0 83% 100% 81% 75% 79% 85% 64% 79% 85% 93% 88% 87% 88% * Southeastern CC 928 45 57 174 253 180 170 7 2 5 28 5 2 0 86% 96% 95% 87% 81% 84% 91% 43% * 80% 75% 80% * * Southwestern CC 694 18 49 134 185 65 28 3 12 42 62 58 38 0 70% 100% 82% 71% 69% 71% 64% * 42% 60% 68% 69% 76% * Stanly CC 1,036 32 155 268 236 130 152 1 6 18 18 14 6 0 82% 75% 88% 84% 83% 81% 72% * 83% 78% 94% 86% 100% * Surry CC 681 72 54 154 180 63 37 1 10 26 37 33 14 0 84% 100% 76% 82% 77% 78% 86% * 80% 96% 78% 97% 100% * The Adult Literacy Program of Fayetteville Urban Ministry 79 14 3 8 13 0 0 0 0 2 10 3 6 20 54% 86% * 50% 38% * * * * * 90% * 83% 0% Triangle Literacy Council 230 17 45 51 29 6 2 2 2 10 28 18 12 8 69% 47% 67% 65% 55% 100% * * * 80% 89% 89% 92% 0% Triangle South Literacy Works 90 16 8 13 8 5 1 2 4 4 12 3 7 7 67% 69% 50% 38% 75% 100% * * * * 75% * 100% 0% Tri-County CC 208 23 31 54 32 17 13 2 2 9 14 6 5 0 80% 100% 87% 78% 78% 88% 69% * * 78% 79% 67% 20% * Vance-Granville CC 1,386 64 92 317 387 237 110 53 70 22 19 11 4 0 83% 100% 80% 79% 79% 82% 92% 98% 86% 91% 84% 82% * * Wake TCC 5,933 82 332 865 718 428 449 639 672 362 441 544 401 0 90% 96% 92% 92% 88% 83% 80% 91% 92% 94% 92% 92% 94% * Wayne CC 1,822 54 237 487 308 125 84 29 63 135 108 98 94 0 85% 89% 85% 87% 81% 81% 77% 86% 75% 86% 89% 87% 91% * Western Piedmont CC 922 45 73 226 203 125 75 3 13 38 49 39 33 0 76% 93% 75% 64% 70% 85% 80% * 85% 84% 90% 90% 91% * Wilkes CC 714 100 88 151 157 59 23 59 23 34 15 4 1 0 89% 98% 85% 81% 88% 92% 91% 95% 91% 85% 87% * * * Wilson CC 696 84 86 165 141 64 42 1 5 17 41 26 24 0 72% 88% 71% 67% 65% 77% 62% * 100% 59% 71% 77% 92% * YMCA Literacy Initiative 199 3 2 2 6 14 8 13 13 26 29 31 47 5 86% * * * 83% 100% 100% 92% 85% 88% 83% 87% 89% 0% Other** Other** 11

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AGE AND GENDER DISTRIBUTION OF PARTICIPANTS, 2017-2018 60+ 2% 55-59 2% 45-54 7% 60+ 2% 55-59 1% 45-54 4% 35-44 12% 35-44 7% 25-34 15% 25-34 12% 19-24 11% 19-24 12% 16-18 6% 16-18 7% Female Male 13

AGE AND GENDER DISTRIBUTION OF PARTICIPANTS, 2017-2018 identify subgroup concentrations. 16-18 19-24 25-34 35-44 45-54 55-59 60+ Male Female Male Female Male Female Male Female Male Female Male Female Male Female North Carolina Total 60,031 7% 6% 12% 11% 12% 15% 7% 12% 4% 7% 1% 2% 2% 2% Alamance CC 1,394 6% 5% 10% 14% 9% 16% 6% 13% 4% 9% 1% 3% 1% 3% Asheville-Buncombe TCC 1,370 4% 3% 10% 11% 13% 17% 8% 14% 4% 9% 2% 2% 1% 2% Beaufort County CC 384 6% 5% 9% 8% 25% 13% 11% 9% 6% 4% 1% 1% 0% 2% Bladen CC 261 17% 15% 11% 9% 6% 14% 6% 11% 2% 4% 2% 1% 1% 2% Blue Ridge CC 651 19% 9% 20% 11% 6% 12% 4% 10% 1% 3% 1% 1% 1% 2% Blue Ridge Literacy Council 80 1% 1% 0% 6% 5% 16% 5% 38% 4% 16% 0% 5% 0% 3% Brunswick CC 400 10% 11% 13% 12% 10% 19% 4% 8% 4% 5% 1% 2% 2% 2% Brunswick County Literacy 96 5% 0% 11% 3% 22% 22% 11% 17% 3% 4% 0% 1% 0% 0% Burke County Literacy Council 71 1% 1% 4% 3% 1% 46% 3% 25% 6% 4% 1% 1% 0% 1% Caldwell CC and TI 674 9% 8% 11% 12% 10% 12% 8% 11% 6% 6% 1% 2% 2% 1% Cape Fear CC 1,457 12% 11% 11% 11% 13% 11% 9% 9% 3% 5% 1% 1% 1% 1% Cape Fear Literacy 187 3% 1% 3% 5% 9% 17% 6% 12% 7% 10% 6% 4% 9% 10% Carteret CC 357 14% 13% 13% 9% 12% 10% 6% 7% 3% 5% 3% 1% 2% 1% Catawba Valley CC 905 9% 9% 10% 11% 13% 13% 7% 12% 4% 5% 1% 2% 1% 3% Central Carolina CC 1,553 9% 9% 11% 11% 13% 12% 6% 12% 5% 7% 1% 2% 1% 2% Central Piedmont CC 5,293 3% 4% 10% 12% 10% 17% 7% 14% 5% 9% 1% 3% 2% 3% Cleveland CC 134 11% 8% 13% 12% 7% 9% 5% 13% 2% 8% 2% 1% 1% 5% Coastal Carolina CC 1,046 5% 6% 28% 16% 12% 13% 3% 8% 1% 4% 0% 2% 1% 1% College of the Albemarle 472 10% 10% 12% 9% 18% 13% 10% 7% 4% 5% 1% 1% 1% 1% Craven CC 432 10% 13% 13% 16% 8% 19% 3% 7% 3% 4% 0% 1% 2% 3% Craven Literacy Council 110 0% 0% 1% 11% 15% 21% 5% 24% 5% 14% 0% 2% 0% 3% Davidson County CC 1,265 11% 9% 10% 18% 9% 15% 6% 8% 3% 7% 0% 2% 1% 1% Durham County Literacy Council 236 3% 1% 5% 6% 10% 17% 8% 22% 6% 8% 2% 1% 6% 5% Durham TCC 1,991 4% 5% 8% 9% 12% 19% 8% 14% 4% 8% 2% 3% 1% 3% Edgecombe CC 404 15% 6% 12% 6% 9% 11% 7% 8% 6% 8% 2% 2% 3% 4% Fayetteville TCC 3,587 4% 3% 23% 14% 21% 14% 5% 7% 2% 4% 1% 1% 0% 2% Forsyth TCC 1,859 6% 7% 9% 10% 8% 18% 6% 16% 4% 8% 1% 3% 2% 2% Gaston College 1,073 10% 10% 11% 13% 11% 15% 6% 11% 2% 6% 0% 2% 2% 3% Gaston Literacy Council, Inc. 193 2% 1% 4% 4% 6% 16% 5% 23% 3% 18% 2% 7% 2% 8% Guilford TCC 3,457 3% 3% 9% 9% 10% 19% 8% 15% 5% 10% 2% 3% 3% 3% Halifax CC 298 8% 6% 16% 8% 15% 8% 9% 8% 2% 5% 2% 4% 4% 3% Haywood CC 262 14% 9% 15% 14% 10% 16% 4% 6% 2% 8% 1% 1% 2% 1% Isothermal CC 380 13% 9% 12% 13% 12% 9% 7% 8% 4% 8% 2% 1% 1% 1% James Sprunt CC 244 5% 6% 12% 14% 9% 14% 6% 15% 2% 9% 1% 2% 3% 2% Johnston CC 769 5% 6% 8% 10% 11% 17% 8% 13% 6% 8% 2% 2% 1% 1% Lenoir CC 1,181 8% 6% 10% 12% 13% 17% 8% 10% 4% 6% 1% 2% 2% 2% Literacy Council of Buncombe County 270 0% 0% 1% 2% 5% 25% 9% 29% 4% 12% 3% 3% 3% 4% Literacy Council of Union Co. 85 0% 0% 0% 1% 4% 14% 14% 27% 6% 19% 1% 2% 4% 8% 14

AGE AND GENDER DISTRIBUTION OF PARTICIPANTS, 2017-2018 identify subgroup concentrations. 16-18 19-24 25-34 35-44 45-54 55-59 60+ Male Female Male Female Male Female Male Female Male Female Male Female Male Female North Carolina Total 60,031 7% 6% 12% 11% 12% 15% 7% 12% 4% 7% 1% 2% 2% 2% Literacy Volunteers of America-Pitt County 21 0% 0% 5% 10% 0% 19% 5% 24% 0% 0% 0% 5% 14% 19% Martin CC 270 6% 3% 20% 4% 29% 6% 9% 6% 3% 4% 2% 2% 3% 2% Mayland CC 580 4% 3% 13% 5% 30% 3% 16% 3% 8% 3% 2% 1% 5% 2% McDowell TCC 362 7% 5% 19% 6% 22% 8% 9% 6% 5% 5% 2% 1% 2% 1% Mitchell CC 649 8% 7% 7% 13% 9% 13% 4% 14% 6% 8% 2% 3% 2% 4% Montgomery CC 217 7% 6% 4% 10% 7% 24% 4% 16% 2% 11% 3% 1% 4% 2% Motheread, Inc. 223 0% 0% 1% 9% 0% 39% 0% 29% 0% 15% 0% 4% 0% 3% Nash CC 492 11% 7% 11% 11% 9% 11% 7% 13% 6% 6% 2% 2% 1% 1% Orange County Literacy Council 281 1% 0% 2% 6% 7% 17% 8% 26% 8% 10% 3% 2% 3% 4% Pamlico CC 108 2% 2% 16% 6% 32% 5% 19% 5% 8% 1% 1% 0% 4% 0% Piedmont CC 433 6% 3% 20% 9% 25% 6% 14% 5% 4% 4% 2% 0% 1% 1% Pitt CC 999 8% 7% 10% 11% 10% 19% 6% 12% 4% 7% 1% 2% 1% 2% Randolph CC 810 7% 8% 9% 11% 10% 14% 7% 14% 5% 8% 1% 3% 1% 2% Reading Connections, Inc. 427 0% 0% 1% 4% 4% 16% 3% 27% 6% 17% 3% 5% 6% 8% Richmond CC 918 8% 8% 19% 8% 21% 8% 8% 6% 4% 4% 1% 2% 1% 2% Roanoke Chowan CC 172 10% 8% 12% 5% 17% 8% 12% 7% 7% 4% 2% 2% 3% 3% Robeson CC 868 8% 6% 14% 11% 17% 12% 9% 10% 4% 3% 1% 2% 1% 1% Rockingham CC 462 11% 10% 13% 16% 8% 14% 4% 12% 2% 6% 1% 2% 1% 1% Rowan-Cabarrus CC 1,338 9% 5% 10% 11% 10% 17% 7% 15% 4% 5% 2% 2% 1% 2% Sampson CC 738 31% 13% 7% 7% 9% 12% 4% 7% 3% 5% 0% 1% 0% 1% Sandhills CC 526 6% 5% 13% 13% 12% 16% 6% 11% 5% 7% 2% 2% 1% 2% South Piedmont CC 1,078 3% 3% 8% 10% 13% 13% 10% 16% 5% 9% 2% 2% 2% 3% Southeastern CC 794 3% 2% 20% 6% 30% 8% 10% 5% 5% 4% 1% 1% 2% 2% Southwestern CC 487 19% 8% 18% 14% 8% 12% 5% 7% 3% 3% 1% 1% 1% 1% Stanly CC 851 33% 16% 6% 8% 10% 10% 4% 5% 2% 3% 1% 1% 1% 1% Surry CC 569 11% 8% 7% 11% 9% 14% 8% 11% 5% 8% 2% 3% 1% 3% The Adult Literacy Program of Fayetteville Urban Ministry 43 0% 0% 0% 0% 0% 5% 7% 14% 7% 14% 5% 5% 14% 30% Triangle Literacy Council 158 17% 10% 25% 3% 0% 6% 2% 15% 3% 8% 1% 2% 2% 7% Triangle South Literacy Works 60 0% 0% 3% 3% 7% 10% 7% 18% 8% 13% 2% 5% 12% 12% Tri-County CC 166 6% 10% 7% 13% 13% 11% 5% 10% 9% 7% 2% 1% 3% 3% Vance-Granville CC 1,151 10% 7% 26% 10% 11% 9% 7% 7% 4% 4% 1% 1% 1% 2% Wake TCC 5,348 3% 3% 9% 11% 10% 18% 7% 17% 4% 9% 1% 2% 2% 3% Wayne CC 1,544 6% 6% 15% 9% 16% 11% 10% 10% 6% 5% 2% 1% 1% 1% Western Piedmont CC 703 20% 6% 21% 4% 13% 11% 8% 7% 3% 3% 1% 1% 1% 1% Wilkes CC 633 6% 7% 9% 9% 14% 13% 9% 9% 8% 6% 2% 2% 3% 2% Wilson CC 499 7% 7% 11% 13% 10% 18% 4% 12% 3% 6% 2% 3% 1% 3% YMCA Literacy Initiative 172 0% 0% 3% 7% 7% 22% 8% 22% 4% 15% 1% 5% 3% 3% 15

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RACE/ETHNICITY AND GENDER DISTRIBUTION OF PARTICIPANTS, 2017-2018 Other 1% Asian 4% White 15% Other 1% Asian 2% White 14% Black or African American 13% Black or African American 16% Hispanic / Latino 21% Hispanic / Latino 12% Female Male 17

RACE/ETHNICITY AND GENDER DISTRIBUTION OF PARTICIPANTS, 2017-2018 identify subgroup concentrations. American Indian or Alaska Native Asian Black or African American Hispanic / Latino Native Haw or Other Pac Islander Male Female Male Female Male Female Male Female Male Female Male Female Male Female North Carolina Total 60,031 1% 1% 2% 4% 16% 13% 12% 21% 0% 0% 14% 15% 0% 1% Alamance CC 1,394 0% 1% 2% 3% 9% 14% 16% 30% 0% 0% 10% 15% 0% 0% Asheville-Buncombe TCC 1,370 0% 1% 1% 3% 7% 7% 15% 17% 0% 0% 19% 29% 0% 0% Beaufort County CC 384 1% 0% 0% 0% 34% 14% 5% 15% 0% 0% 18% 12% 0% 1% Bladen CC 261 1% 1% 0% 0% 16% 13% 10% 19% 0% 0% 17% 21% 0% 0% Blue Ridge CC 651 1% 0% 2% 2% 15% 7% 14% 20% 0% 0% 21% 18% 0% 0% Blue Ridge Literacy Council 80 0% 0% 0% 4% 0% 1% 11% 74% 0% 0% 4% 6% 0% 0% Brunswick CC 400 0% 0% 0% 1% 11% 9% 5% 10% 0% 0% 27% 37% 0% 1% Brunswick County Literacy 96 3% 1% 0% 4% 16% 4% 14% 25% 0% 0% 21% 13% 0% 0% Burke County Literacy Council 71 0% 0% 3% 4% 0% 0% 11% 76% 0% 1% 3% 1% 0% 0% Caldwell CC and TI 674 0% 0% 1% 3% 5% 3% 7% 14% 0% 0% 34% 32% 0% 0% Cape Fear CC 1,457 1% 1% 2% 3% 13% 11% 15% 19% 0% 0% 19% 16% 1% 0% Cape Fear Literacy 187 1% 0% 5% 7% 14% 17% 11% 25% 0% 1% 10% 7% 1% 1% Carteret CC 357 1% 0% 1% 3% 17% 8% 3% 8% 0% 0% 30% 26% 0% 2% Catawba Valley CC 905 1% 0% 3% 3% 10% 4% 13% 25% 0% 0% 19% 20% 0% 1% Central Carolina CC 1,553 1% 1% 1% 1% 13% 9% 15% 29% 0% 0% 16% 14% 0% 0% Central Piedmont CC 5,293 0% 0% 4% 6% 13% 18% 15% 28% 0% 0% 6% 8% 1% 1% Cleveland CC 134 0% 0% 0% 0% 7% 19% 8% 14% 0% 0% 27% 24% 1% 1% Coastal Carolina CC 1,046 0% 0% 2% 5% 11% 11% 13% 14% 0% 0% 21% 19% 1% 1% College of the Albemarle 472 2% 0% 0% 0% 24% 14% 10% 7% 0% 0% 18% 22% 1% 0% Craven CC 432 0% 0% 3% 7% 13% 18% 4% 15% 0% 0% 16% 21% 1% 1% Craven Literacy Council 110 0% 0% 24% 56% 1% 1% 1% 10% 0% 0% 1% 6% 0% 0% Davidson County CC 1,265 1% 1% 1% 2% 10% 11% 6% 14% 0% 0% 22% 31% 1% 2% Durham County Literacy Council 236 0% 0% 5% 9% 17% 10% 12% 33% 0% 0% 5% 8% 0% 0% Durham TCC 1,991 0% 0% 4% 9% 14% 16% 15% 29% 0% 0% 6% 5% 0% 0% Edgecombe CC 404 0% 0% 0% 0% 42% 33% 2% 4% 0% 0% 10% 8% 0% 0% Fayetteville TCC 3,587 1% 1% 3% 3% 21% 17% 13% 14% 1% 0% 15% 9% 1% 0% Forsyth TCC 1,859 0% 0% 1% 4% 11% 14% 13% 33% 0% 0% 10% 12% 0% 1% Gaston College 1,073 0% 0% 1% 2% 11% 12% 9% 15% 0% 0% 21% 29% 0% 1% Gaston Literacy Council, Inc. 193 0% 0% 0% 2% 1% 4% 20% 67% 0% 0% 2% 4% 0% 1% Guilford TCC 3,457 0% 0% 7% 11% 17% 22% 8% 19% 0% 0% 6% 9% 0% 0% Halifax CC 298 2% 1% 1% 1% 38% 31% 2% 2% 0% 0% 13% 9% 0% 0% Haywood CC 262 0% 1% 0% 1% 1% 0% 4% 6% 0% 0% 40% 45% 0% 1% Isothermal CC 380 0% 0% 0% 0% 13% 6% 7% 15% 0% 0% 32% 28% 0% 0% James Sprunt CC 244 0% 0% 0% 0% 16% 22% 15% 27% 0% 0% 7% 13% 0% 0% Johnston CC 769 0% 0% 1% 1% 15% 13% 13% 30% 0% 0% 13% 13% 0% 0% Lenoir CC 1,181 0% 1% 0% 1% 23% 23% 8% 12% 0% 0% 14% 16% 0% 0% Literacy Council of Buncombe County 270 0% 0% 1% 3% 3% 1% 17% 57% 0% 0% 4% 13% 0% 0% Literacy Council of Union Co. 85 0% 0% 0% 0% 5% 6% 22% 64% 0% 0% 1% 2% 0% 0% White More than One Race 18

RACE/ETHNICITY AND GENDER DISTRIBUTION OF PARTICIPANTS, 2017-2018 identify subgroup concentrations. American Indian or Alaska Native Asian Black or African American Hispanic / Latino Native Haw or Other Pac Islander Male Female Male Female Male Female Male Female Male Female Male Female Male Female North Carolina Total 60,031 1% 1% 2% 4% 16% 13% 12% 21% 0% 0% 14% 15% 0% 1% White More than One Race Literacy Volunteers of America-Pitt County 21 0% 0% 0% 0% 10% 48% 0% 24% 0% 0% 14% 5% 0% 0% Martin CC 270 0% 0% 1% 1% 51% 17% 5% 3% 0% 0% 15% 6% 0% 0% Mayland CC 580 1% 0% 0% 0% 25% 0% 6% 6% 0% 0% 45% 14% 1% 0% McDowell TCC 362 2% 0% 0% 1% 28% 0% 11% 11% 0% 1% 26% 20% 0% 0% Mitchell CC 649 0% 0% 1% 5% 8% 12% 12% 20% 0% 0% 17% 24% 0% 0% Montgomery CC 217 0% 3% 1% 0% 9% 24% 5% 15% 0% 0% 16% 27% 0% 0% Motheread, Inc. 223 0% 5% 0% 2% 0% 19% 2% 26% 0% 0% 0% 43% 0% 1% Nash CC 492 1% 1% 1% 1% 21% 19% 8% 18% 0% 0% 17% 12% 1% 1% Orange County Literacy Council 281 0% 0% 10% 25% 7% 5% 10% 29% 0% 0% 6% 7% 0% 0% Pamlico CC 108 2% 0% 2% 0% 41% 4% 10% 0% 0% 0% 27% 15% 0% 0% Piedmont CC 433 2% 0% 0% 0% 39% 11% 8% 5% 0% 0% 22% 12% 1% 0% Pitt CC 999 0% 0% 3% 4% 20% 27% 7% 18% 0% 0% 9% 11% 1% 1% Randolph CC 810 0% 0% 0% 1% 6% 4% 14% 29% 0% 0% 19% 24% 1% 1% Reading Connections, Inc. 427 0% 0% 5% 19% 9% 24% 4% 26% 0% 0% 5% 7% 0% 0% Richmond CC 918 4% 4% 0% 0% 27% 14% 14% 6% 0% 0% 16% 13% 1% 0% Roanoke Chowan CC 172 2% 1% 0% 0% 45% 25% 4% 5% 0% 0% 13% 6% 0% 0% Robeson CC 868 8% 13% 0% 0% 22% 13% 15% 12% 0% 0% 8% 7% 0% 0% Rockingham CC 462 0% 0% 0% 0% 7% 12% 9% 18% 0% 0% 22% 26% 2% 3% Rowan-Cabarrus CC 1,338 0% 0% 1% 2% 12% 13% 13% 24% 0% 0% 15% 17% 1% 0% Sampson CC 738 1% 1% 0% 0% 24% 12% 15% 22% 0% 0% 14% 9% 0% 0% Sandhills CC 526 3% 2% 1% 3% 15% 14% 11% 24% 0% 0% 12% 12% 2% 1% South Piedmont CC 1,078 1% 0% 3% 2% 11% 7% 15% 37% 0% 0% 13% 10% 0% 0% Southeastern CC 794 3% 2% 0% 0% 44% 12% 5% 4% 0% 0% 19% 11% 0% 0% Southwestern CC 487 4% 3% 1% 2% 19% 5% 13% 18% 0% 0% 18% 17% 0% 0% Stanly CC 851 1% 1% 0% 1% 26% 12% 9% 6% 0% 0% 20% 24% 0% 0% Surry CC 569 1% 0% 1% 1% 4% 3% 8% 21% 0% 0% 28% 33% 1% 0% The Adult Literacy Program of Fayetteville Urban Ministry 43 5% 0% 0% 16% 21% 26% 2% 26% 2% 0% 0% 0% 2% 0% Triangle Literacy Council 158 3% 0% 2% 1% 32% 16% 11% 29% 0% 1% 3% 3% 0% 0% Triangle South Literacy Works 60 2% 0% 0% 2% 18% 13% 10% 38% 0% 0% 8% 8% 0% 0% Tri-County CC 166 1% 2% 1% 2% 2% 1% 8% 11% 0% 0% 33% 39% 1% 0% Vance-Granville CC 1,151 2% 0% 0% 0% 36% 17% 6% 11% 0% 0% 15% 10% 0% 0% Wake TCC 5,348 0% 1% 4% 8% 9% 11% 16% 30% 0% 0% 7% 13% 0% 0% Wayne CC 1,544 2% 0% 1% 2% 21% 13% 10% 18% 0% 0% 23% 9% 0% 0% Western Piedmont CC 703 1% 1% 2% 3% 31% 3% 15% 11% 0% 0% 17% 15% 1% 0% Wilkes CC 633 0% 0% 0% 0% 9% 2% 9% 15% 0% 0% 32% 32% 0% 0% Wilson CC 499 0% 0% 1% 2% 21% 33% 8% 19% 0% 0% 8% 9% 0% 0% YMCA Literacy Initiative 172 0% 0% 3% 20% 6% 9% 15% 33% 0% 0% 2% 11% 0% 1% 19

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HIGHEST EDUCATION LEVEL AT ENTRY DISTRIBUTION OF PARTICIPANTS, 2017-2018 Unknown 1% Postsecondary or Professional Degree 1% Some Postsecondary Education, No Degree 0% Secondary School Equivalent, Diploma, or Alternate 11% Unknown 0% Postsecondary or Professional Degree 9% Grades 9-12 (no diploma) 41% Some Postsecondary Education, No Degree 0% Secondary School Equivalent, Diploma, or Alternate 12% Grades 9-12 (no diploma) 7% Grades 6-8 7% No Schooling or Grades 1-5 2% US-Based Schooling Grades 6-8 5% No Schooling or Grades 1-5 4% Non US-Based Schooling 21

HIGHEST EDUCATION LEVEL AT ENTRY DISTRIBUTION OF PARTICIPANTS, 2017-2018 identify subgroup concentrations. No schooling or grades 1-5 Grades 6-8 Grades 9-12 (no diploma) Sec school equiv, diploma, or alternate Some postsecondary education, no degree Postsecondary or professional degree US-based Non-US US-based Non-US US-based Non-US US-based Non-US US-based Non-US US-based Non-US US-based Non-US North Carolina Total 60,031 2% 4% 7% 5% 41% 7% 11% 12% 0% 0% 1% 9% 1% 0% Alamance CC 1,394 0% 2% 6% 7% 46% 12% 8% 10% 0% 0% 1% 7% 1% 0% Asheville-Buncombe TCC 1,370 2% 2% 7% 4% 39% 9% 5% 15% 0% 1% 0% 11% 4% 0% Beaufort County CC 384 1% 0% 14% 3% 66% 2% 7% 5% 0% 0% 0% 3% 1% 0% Bladen CC 261 0% 1% 8% 9% 57% 8% 10% 4% 0% 0% 0% 1% 0% 0% Blue Ridge CC 651 0% 2% 6% 6% 51% 10% 12% 8% 0% 0% 0% 3% 0% 0% Blue Ridge Literacy Council 80 0% 8% 1% 19% 4% 25% 16% 8% 0% 3% 1% 13% 0% 4% Brunswick CC 400 5% 1% 10% 2% 57% 3% 18% 4% 0% 0% 0% 1% 0% 0% Brunswick County Literacy 96 1% 6% 14% 15% 40% 19% 2% 1% 0% 1% 0% 2% 0% 0% Burke County Literacy Council 71 3% 39% 0% 18% 3% 27% 1% 4% 0% 0% 0% 3% 0% 1% Caldwell CC and TI 674 3% 2% 11% 3% 62% 5% 4% 7% 0% 0% 0% 3% 0% 0% Cape Fear CC 1,457 6% 3% 9% 5% 48% 5% 2% 11% 0% 0% 0% 8% 1% 0% Cape Fear Literacy 187 2% 6% 6% 9% 22% 6% 14% 11% 1% 3% 2% 18% 0% 1% Carteret CC 357 27% 11% 23% 0% 31% 0% 7% 0% 0% 0% 0% 1% 0% 0% Catawba Valley CC 905 1% 3% 7% 5% 50% 7% 7% 13% 0% 0% 0% 7% 0% 0% Central Carolina CC 1,553 0% 4% 6% 7% 53% 11% 3% 10% 0% 0% 0% 4% 1% 0% Central Piedmont CC 5,293 1% 7% 2% 4% 22% 9% 9% 28% 0% 1% 0% 17% 0% 0% Cleveland CC 134 1% 1% 14% 2% 64% 16% 1% 0% 0% 0% 0% 0% 0% 0% Coastal Carolina CC 1,046 0% 0% 4% 1% 35% 3% 39% 9% 0% 0% 2% 5% 0% 0% College of the Albemarle 472 0% 1% 10% 2% 57% 4% 16% 5% 0% 0% 1% 1% 1% 0% Craven CC 432 0% 3% 10% 3% 61% 6% 6% 6% 0% 1% 0% 3% 0% 0% Craven Literacy Council 110 0% 35% 1% 17% 4% 21% 5% 10% 0% 2% 0% 2% 0% 4% Davidson County CC 1,265 0% 1% 7% 2% 40% 4% 35% 4% 1% 0% 1% 2% 2% 0% Durham County Literacy Council 236 0% 15% 4% 14% 14% 13% 4% 15% 0% 2% 0% 18% 0% 1% Durham TCC 1,991 6% 5% 6% 10% 27% 12% 4% 16% 0% 2% 1% 13% 0% 0% Edgecombe CC 404 4% 0% 14% 1% 73% 2% 6% 0% 0% 0% 0% 0% 1% 0% Fayetteville TCC 3,587 0% 1% 2% 1% 21% 3% 42% 8% 2% 0% 9% 7% 4% 0% Forsyth TCC 1,859 0% 3% 4% 6% 35% 9% 16% 14% 0% 0% 0% 13% 0% 0% Gaston College 1,073 1% 1% 9% 2% 62% 4% 8% 9% 0% 0% 2% 3% 0% 0% Gaston Literacy Council, Inc. 193 1% 4% 2% 9% 5% 9% 3% 37% 1% 3% 2% 25% 0% 0% Guilford TCC 3,457 1% 12% 3% 7% 27% 10% 6% 19% 0% 1% 0% 14% 0% 0% Halifax CC 298 1% 0% 10% 1% 69% 1% 14% 3% 0% 0% 0% 0% 0% 0% Haywood CC 262 1% 0% 9% 2% 55% 3% 21% 3% 0% 0% 1% 3% 0% 1% Isothermal CC 380 1% 1% 12% 3% 70% 7% 1% 3% 0% 1% 0% 2% 0% 0% James Sprunt CC 244 0% 1% 7% 6% 60% 7% 7% 7% 0% 0% 0% 2% 3% 0% Johnston CC 769 1% 2% 11% 7% 45% 8% 8% 11% 0% 1% 1% 5% 0% 0% Lenoir CC 1,181 2% 2% 11% 4% 65% 5% 7% 2% 0% 0% 0% 1% 1% 0% Literacy Council of Buncombe County 270 3% 10% 1% 19% 6% 23% 4% 20% 0% 1% 0% 10% 0% 3% Literacy Council of Union Co. 85 2% 7% 2% 28% 14% 34% 1% 2% 0% 0% 1% 6% 0% 1% Unknown 22

HIGHEST EDUCATION LEVEL AT ENTRY DISTRIBUTION OF PARTICIPANTS, 2017-2018 identify subgroup concentrations. No schooling or grades 1-5 Grades 6-8 Grades 9-12 (no diploma) Sec school equiv, diploma, or alternate Some postsecondary education, no degree Postsecondary or professional degree US-based Non-US US-based Non-US US-based Non-US US-based Non-US US-based Non-US US-based Non-US US-based Non-US North Carolina Total 60,031 2% 4% 7% 5% 41% 7% 11% 12% 0% 0% 1% 9% 1% 0% Literacy Volunteers of America-Pitt County 21 5% 0% 10% 0% 48% 0% 24% 14% 0% 0% 0% 0% 0% 0% Martin CC 270 1% 1% 15% 1% 66% 2% 12% 2% 0% 0% 0% 0% 0% 0% Mayland CC 580 3% 1% 18% 2% 58% 2% 9% 2% 0% 1% 2% 1% 0% 0% McDowell TCC 362 3% 2% 10% 5% 64% 7% 4% 3% 0% 0% 0% 0% 0% 0% Mitchell CC 649 1% 2% 5% 3% 43% 4% 9% 16% 0% 1% 0% 10% 4% 2% Montgomery CC 217 9% 3% 11% 3% 47% 5% 18% 3% 0% 0% 0% 0% 1% 0% Motheread, Inc. 223 0% 3% 4% 5% 18% 9% 40% 6% 4% 1% 6% 4% 0% 0% Nash CC 492 0% 1% 9% 7% 53% 7% 13% 3% 0% 0% 0% 5% 0% 0% Orange County Literacy Council 281 1% 15% 2% 17% 10% 20% 4% 10% 1% 5% 1% 12% 1% 2% Pamlico CC 108 0% 2% 16% 6% 63% 3% 9% 0% 0% 0% 0% 0% 2% 0% Piedmont CC 433 0% 2% 16% 3% 73% 2% 2% 1% 0% 0% 0% 1% 0% 0% Pitt CC 999 0% 1% 10% 6% 51% 6% 8% 8% 0% 0% 0% 10% 0% 0% Randolph CC 810 2% 2% 7% 8% 40% 9% 13% 10% 0% 0% 0% 5% 2% 0% Reading Connections, Inc. 427 0% 15% 5% 9% 13% 11% 7% 13% 0% 2% 1% 24% 0% 1% Richmond CC 918 0% 4% 11% 4% 63% 4% 8% 3% 0% 0% 0% 2% 0% 0% Roanoke Chowan CC 172 3% 0% 7% 0% 78% 2% 5% 2% 0% 0% 0% 2% 0% 0% Robeson CC 868 1% 5% 9% 8% 45% 9% 7% 4% 0% 0% 0% 1% 12% 0% Rockingham CC 462 0% 2% 9% 3% 63% 5% 6% 6% 0% 0% 0% 3% 2% 1% Rowan-Cabarrus CC 1,338 4% 3% 11% 4% 43% 8% 10% 10% 0% 0% 1% 7% 0% 0% Sampson CC 738 1% 1% 11% 4% 64% 4% 10% 3% 0% 0% 1% 1% 0% 0% Sandhills CC 526 0% 2% 6% 6% 46% 7% 13% 10% 0% 0% 1% 6% 2% 0% South Piedmont CC 1,078 1% 3% 4% 8% 28% 11% 9% 22% 0% 1% 0% 13% 0% 0% Southeastern CC 794 1% 1% 13% 1% 62% 2% 17% 1% 1% 0% 1% 0% 0% 0% Southwestern CC 487 2% 2% 11% 9% 46% 14% 8% 5% 0% 0% 0% 2% 0% 0% Stanly CC 851 0% 1% 13% 2% 66% 2% 9% 2% 1% 0% 2% 0% 1% 0% Surry CC 569 1% 2% 8% 5% 49% 6% 16% 5% 0% 0% 1% 3% 6% 0% The Adult Literacy Program of Fayetteville Urban Ministry 43 21% 5% 7% 7% 14% 5% 16% 12% 0% 5% 0% 7% 0% 2% Triangle Literacy Council 158 1% 4% 3% 7% 47% 8% 4% 9% 0% 1% 0% 14% 3% 0% Triangle South Literacy Works 60 7% 8% 8% 17% 18% 7% 15% 13% 2% 2% 2% 0% 0% 2% Tri-County CC 166 3% 3% 5% 7% 58% 1% 14% 8% 0% 0% 0% 1% 0% 0% Vance-Granville CC 1,151 5% 3% 7% 2% 77% 2% 1% 2% 0% 0% 0% 1% 0% 0% Wake TCC 5,348 0% 5% 2% 6% 23% 11% 3% 24% 0% 1% 0% 24% 0% 0% Wayne CC 1,544 1% 3% 11% 6% 52% 5% 10% 7% 0% 1% 0% 4% 0% 0% Western Piedmont CC 703 3% 6% 10% 9% 54% 3% 9% 4% 0% 0% 0% 2% 0% 0% Wilkes CC 633 2% 2% 7% 6% 43% 6% 20% 5% 0% 0% 0% 2% 7% 1% Wilson CC 499 3% 2% 11% 3% 54% 5% 12% 7% 0% 0% 0% 3% 0% 0% YMCA Literacy Initiative 172 0% 14% 1% 8% 5% 8% 1% 17% 0% 2% 1% 40% 0% 3% Unknown 23

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TOTAL HOUR DISTRIBUTION OF PARTICIPANTS, 2017-2018 650.0+ 1,768 400.0-649.9 2,437 280.0-399.9 3,061 650.0+ 1,637,568 200.0-279.9 4,171 140.0-199.9 4,966 400.0-649.9 1,223,559 100.0-139.9 6,110 70.0-99.9 7,007 280.0-399.9 1,020,410 50.0-69.9 7,315 200.0-279.9 988,379 30.0-49.9 9,296 140.0-199.9 830,441 100.0-139.9 722,173 70.0-99.9 586,679 0.25-29.9 13,900 50.0-69.9 433,615 30.0-49.9 366,134 0.25-29.9 252,319 Participant Count within Total Hour Range Total Hours Accumulated by withintotal Hour Range 25

TOTAL HOUR DISTRIBUTION OF PARTICIPANTS, 2017-2018 identify atypical results and subgroup concentrations. Avg Total Hours Per Participant 0.25-29.9 Participant Distribution by Program Year Total Hour Range 30.0-49.9 50.0-69.9 70.0-99.9 100.0-139.9 140.0-199.9 200.0-279.9 280.0-399.9 400.0-649.9 650.0 + 0.25-29.9 Accumulated Participant Total Hours by Total Hour Range North Carolina Total 60,031 134 23% 15% 12% 12% 10% 8% 7% 5% 4% 3% 3% 5% 5% 7% 9% 10% 12% 13% 15% 20% Alamance CC 1,394 138 21% 13% 9% 12% 11% 12% 9% 7% 4% 2% 3% 4% 4% 8% 10% 15% 15% 16% 14% 14% Asheville-Buncombe TCC 1,370 144 26% 17% 11% 12% 10% 7% 5% 4% 3% 5% 3% 5% 5% 7% 8% 8% 8% 10% 10% 36% Beaufort County CC 384 134 31% 14% 10% 9% 9% 9% 7% 5% 2% 4% 4% 4% 4% 6% 8% 11% 12% 13% 6% 31% Bladen CC 261 121 28% 19% 7% 11% 7% 13% 6% 3% 2% 3% 5% 6% 3% 8% 7% 18% 12% 10% 7% 24% Blue Ridge CC 651 74 40% 17% 9% 10% 8% 6% 6% 2% 1% 0% 9% 9% 7% 11% 13% 14% 20% 7% 7% 1% Blue Ridge Literacy Council 80 83 11% 8% 20% 34% 20% 6% 1% 0% 0% 0% 3% 4% 15% 34% 29% 13% 3% 0% 0% 0% Brunswick CC 400 329 23% 15% 9% 9% 7% 4% 2% 2% 5% 24% 1% 2% 2% 2% 2% 2% 1% 2% 8% 78% Brunswick County Literacy 96 33 53% 27% 9% 10% 0% 0% 0% 0% 0% 0% 27% 31% 17% 26% 0% 0% 0% 0% 0% 0% Burke County Literacy Council 71 47 41% 18% 15% 18% 7% 0% 0% 0% 0% 0% 17% 14% 20% 33% 16% 0% 0% 0% 0% 0% Caldwell CC and TI 674 148 35% 13% 7% 8% 9% 7% 4% 5% 8% 4% 4% 3% 3% 5% 7% 8% 7% 10% 25% 28% Cape Fear CC 1,457 138 22% 14% 9% 11% 10% 11% 10% 6% 6% 1% 3% 4% 4% 7% 9% 13% 17% 15% 20% 8% Cape Fear Literacy 187 63 32% 18% 20% 11% 12% 3% 3% 1% 0% 0% 10% 11% 18% 15% 23% 8% 12% 3% 0% 0% Carteret CC 357 179 25% 15% 12% 10% 5% 7% 7% 6% 6% 8% 2% 3% 4% 4% 3% 6% 9% 11% 16% 39% Catawba Valley CC 905 140 31% 13% 11% 8% 10% 7% 6% 4% 5% 5% 4% 4% 5% 5% 8% 8% 11% 9% 17% 30% Central Carolina CC 1,553 202 20% 13% 9% 9% 10% 9% 8% 7% 7% 8% 2% 3% 3% 4% 6% 8% 9% 12% 18% 37% Central Piedmont CC 5,293 104 24% 17% 12% 11% 10% 10% 8% 6% 2% 0% 4% 6% 7% 9% 11% 15% 17% 21% 8% 1% Cleveland CC 134 221 7% 9% 11% 8% 14% 8% 16% 10% 13% 4% 1% 2% 3% 3% 7% 6% 17% 15% 31% 15% Coastal Carolina CC 1,046 107 18% 13% 11% 14% 27% 7% 5% 3% 2% 1% 3% 5% 6% 11% 30% 11% 10% 8% 8% 8% College of the Albemarle 472 128 22% 18% 10% 13% 12% 8% 5% 5% 3% 3% 3% 5% 5% 9% 11% 10% 9% 13% 13% 22% Craven CC 432 103 30% 17% 12% 12% 9% 7% 6% 3% 4% 1% 5% 6% 7% 9% 10% 11% 14% 9% 21% 7% Craven Literacy Council 110 73 14% 18% 16% 33% 15% 4% 1% 0% 0% 0% 3% 10% 14% 37% 23% 9% 3% 0% 0% 0% Davidson County CC 1,265 103 26% 16% 11% 14% 13% 7% 5% 5% 3% 1% 5% 6% 6% 11% 15% 11% 11% 16% 14% 6% Durham County Literacy Council 236 70 18% 25% 17% 16% 15% 6% 3% 0% 0% 0% 6% 15% 14% 19% 24% 14% 9% 0% 0% 0% Durham TCC 1,991 83 32% 17% 13% 10% 12% 8% 5% 3% 2% 0% 6% 8% 9% 10% 17% 15% 13% 11% 10% 0% Edgecombe CC 404 130 20% 16% 10% 12% 10% 9% 11% 5% 5% 1% 3% 5% 4% 8% 9% 12% 20% 14% 20% 4% Fayetteville TCC 3,587 118 14% 19% 32% 13% 5% 4% 4% 3% 3% 3% 2% 7% 16% 9% 5% 6% 8% 9% 15% 25% Forsyth TCC 1,859 136 28% 16% 11% 13% 9% 8% 6% 3% 2% 5% 4% 4% 5% 8% 7% 10% 10% 6% 7% 38% Gaston College 1,073 78 36% 16% 11% 12% 8% 8% 5% 3% 1% 0% 8% 8% 9% 13% 12% 17% 14% 11% 6% 3% Gaston Literacy Council, Inc. 193 61 29% 15% 17% 17% 17% 5% 0% 0% 0% 0% 8% 9% 16% 23% 31% 13% 0% 0% 0% 0% Guilford TCC 3,457 147 23% 13% 11% 10% 11% 9% 8% 7% 5% 3% 3% 4% 4% 6% 9% 10% 13% 15% 17% 19% Halifax CC 298 141 24% 17% 7% 11% 6% 7% 12% 8% 4% 3% 3% 5% 3% 7% 5% 9% 20% 19% 12% 17% Haywood CC 262 103 35% 22% 9% 9% 6% 5% 2% 3% 4% 3% 6% 8% 5% 7% 7% 8% 5% 10% 20% 22% Isothermal CC 380 96 30% 18% 10% 12% 8% 8% 5% 5% 2% 1% 6% 7% 6% 10% 10% 14% 11% 18% 8% 8% James Sprunt CC 244 121 31% 11% 9% 13% 10% 9% 5% 7% 3% 2% 5% 3% 4% 9% 10% 13% 10% 18% 14% 15% Johnston CC 769 100 28% 17% 11% 11% 12% 9% 5% 4% 3% 1% 5% 7% 7% 9% 14% 14% 12% 12% 13% 7% Lenoir CC 1,181 164 24% 15% 10% 12% 8% 8% 4% 5% 6% 6% 3% 4% 4% 6% 6% 9% 6% 11% 19% 34% Literacy Council of Buncombe County 270 50 16% 38% 32% 12% 2% 0% 0% 0% 0% 0% 8% 31% 37% 20% 4% 0% 0% 0% 0% 0% Literacy Council of Union Co. 85 73 13% 25% 26% 12% 11% 12% 2% 0% 0% 0% 3% 13% 20% 14% 17% 26% 7% 0% 0% 0% 30.0-49.9 50.0-69.9 70.0-99.9 100.0-139.9 140.0-199.9 200.0-279.9 280.0-399.9 400.0-649.9 650.0 + 26

TOTAL HOUR DISTRIBUTION OF PARTICIPANTS, 2017-2018 identify atypical results and subgroup concentrations. Avg Total Hours Per Participant 0.25-29.9 Participant Distribution by Program Year Total Hour Range 30.0-49.9 50.0-69.9 70.0-99.9 100.0-139.9 140.0-199.9 200.0-279.9 280.0-399.9 400.0-649.9 650.0 + 0.25-29.9 Accumulated Participant Total Hours by Total Hour Range North Carolina Total 60,031 134 23% 15% 12% 12% 10% 8% 7% 5% 4% 3% 3% 5% 5% 7% 9% 10% 12% 13% 15% 20% Literacy Volunteers of America-Pitt County 21 83 24% 19% 14% 14% 14% 5% 5% 5% 0% 0% 7% 9% 11% 14% 21% 10% 12% 17% 0% 0% Martin CC 270 169 24% 10% 9% 10% 11% 10% 7% 9% 5% 5% 3% 2% 3% 5% 8% 10% 9% 19% 14% 27% Mayland CC 580 292 13% 10% 6% 8% 11% 9% 8% 8% 11% 15% 1% 1% 1% 2% 4% 5% 7% 9% 19% 49% McDowell TCC 362 107 26% 21% 15% 10% 8% 6% 3% 3% 5% 2% 4% 8% 8% 7% 9% 9% 7% 10% 23% 13% Mitchell CC 649 108 32% 15% 10% 11% 11% 6% 4% 6% 3% 2% 5% 6% 5% 8% 12% 10% 10% 18% 15% 12% Montgomery CC 217 97 32% 20% 10% 10% 7% 8% 7% 1% 5% 0% 7% 8% 6% 8% 9% 14% 18% 4% 27% 0% Motheread, Inc. 223 55 25% 37% 21% 9% 3% 2% 3% 0% 0% 0% 10% 29% 21% 13% 6% 7% 13% 2% 0% 0% Nash CC 492 115 25% 17% 13% 17% 8% 6% 4% 2% 3% 3% 4% 6% 7% 12% 8% 8% 9% 7% 15% 24% Orange County Literacy Council 281 48 30% 32% 17% 12% 8% 1% 0% 0% 0% 0% 11% 27% 21% 21% 18% 2% 0% 0% 0% 0% Pamlico CC 108 255 14% 8% 6% 10% 7% 9% 15% 8% 6% 16% 1% 1% 1% 3% 3% 6% 13% 10% 14% 46% Piedmont CC 433 142 24% 13% 9% 11% 8% 13% 9% 6% 5% 2% 3% 4% 4% 6% 7% 16% 15% 15% 17% 13% Pitt CC 999 136 27% 15% 11% 12% 9% 7% 8% 5% 3% 3% 4% 4% 5% 8% 8% 9% 13% 11% 13% 25% Randolph CC 810 181 17% 11% 11% 12% 10% 12% 9% 5% 7% 5% 2% 2% 4% 6% 7% 11% 12% 10% 20% 27% Reading Connections, Inc. 427 53 26% 32% 18% 14% 8% 2% 1% 0% 0% 0% 9% 25% 19% 22% 17% 5% 3% 0% 0% 0% Richmond CC 918 252 19% 11% 8% 8% 8% 9% 8% 7% 10% 11% 1% 2% 2% 3% 4% 6% 8% 9% 21% 45% Roanoke Chowan CC 172 152 25% 16% 12% 6% 8% 8% 7% 8% 10% 1% 3% 4% 5% 3% 6% 8% 11% 16% 37% 6% Robeson CC 868 266 14% 12% 10% 8% 9% 7% 8% 7% 9% 15% 1% 2% 2% 3% 4% 5% 8% 8% 18% 50% Rockingham CC 462 115 23% 15% 12% 13% 12% 10% 3% 5% 5% 1% 3% 5% 6% 10% 13% 14% 7% 15% 21% 6% Rowan-Cabarrus CC 1,338 165 17% 13% 10% 10% 9% 12% 9% 9% 7% 3% 2% 3% 4% 5% 7% 12% 13% 17% 21% 17% Sampson CC 738 223 12% 10% 9% 9% 8% 8% 31% 3% 3% 7% 1% 2% 2% 3% 4% 6% 34% 5% 6% 37% Sandhills CC 526 173 24% 17% 11% 10% 7% 8% 6% 4% 5% 8% 2% 4% 4% 5% 5% 8% 8% 8% 14% 42% South Piedmont CC 1,078 97 26% 18% 12% 13% 10% 8% 6% 6% 1% 0% 5% 7% 7% 12% 12% 14% 15% 21% 7% 1% Southeastern CC 794 199 16% 14% 7% 10% 9% 9% 12% 8% 8% 7% 2% 3% 2% 4% 6% 7% 15% 13% 20% 29% Southwestern CC 487 96 34% 18% 10% 11% 7% 8% 4% 4% 3% 1% 6% 7% 6% 9% 8% 14% 9% 15% 16% 9% Stanly CC 851 146 14% 10% 7% 8% 20% 16% 15% 4% 3% 2% 2% 3% 3% 5% 17% 17% 25% 9% 10% 10% Surry CC 569 147 23% 14% 12% 10% 10% 8% 5% 8% 7% 3% 3% 4% 5% 6% 8% 9% 9% 18% 23% 15% The Adult Literacy Program of Fayetteville Urban Ministry 43 59 30% 23% 16% 19% 2% 7% 2% 0% 0% 0% 9% 16% 17% 25% 4% 21% 9% 0% 0% 0% Triangle Literacy Council 158 71 23% 29% 14% 11% 6% 15% 2% 0% 0% 0% 6% 17% 11% 13% 11% 35% 6% 0% 0% 0% Triangle South Literacy Works 60 32 55% 23% 13% 3% 5% 0% 0% 0% 0% 0% 24% 26% 25% 9% 16% 0% 0% 0% 0% 0% Tri-County CC 166 104 27% 17% 8% 14% 13% 5% 4% 9% 2% 1% 5% 6% 5% 11% 15% 9% 9% 27% 8% 4% Vance-Granville CC 1,151 107 26% 15% 12% 13% 10% 9% 9% 3% 2% 1% 4% 5% 7% 11% 11% 15% 20% 10% 11% 6% Wake TCC 5,348 148 16% 12% 10% 13% 12% 11% 9% 8% 6% 1% 2% 3% 4% 7% 10% 13% 15% 19% 21% 7% Wayne CC 1,544 82 23% 15% 12% 22% 17% 6% 4% 1% 1% 0% 5% 7% 8% 23% 24% 12% 10% 6% 3% 1% Western Piedmont CC 703 123 30% 18% 10% 8% 9% 6% 6% 5% 5% 2% 4% 6% 5% 6% 8% 8% 12% 13% 23% 16% Wilkes CC 633 182 18% 11% 8% 12% 9% 9% 9% 8% 12% 2% 2% 3% 3% 6% 6% 9% 11% 16% 36% 10% Wilson CC 499 114 30% 16% 11% 11% 11% 6% 6% 3% 2% 3% 5% 6% 6% 8% 11% 9% 11% 8% 10% 26% YMCA Literacy Initiative 172 62 14% 31% 23% 19% 10% 2% 2% 0% 0% 0% 4% 19% 21% 26% 18% 6% 6% 0% 0% 0% 30.0-49.9 50.0-69.9 70.0-99.9 100.0-139.9 140.0-199.9 200.0-279.9 280.0-399.9 400.0-649.9 650.0 + 27

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OVERALL OUTCOMES, 2017-2018 Retained 12+ Hours NC 17-18 81% Avg Participant Contact Hours US States 16-17 90 NC 17-18 134 Participant Post-Test Rate NC 17-18 57% US States 16-17 62% Post-Test Success Rate NC 17-18 57% Measurable Skill Gains NC 17-18 40% US States 16-17 45% 29

OVERALL OUTCOMES, 2017-2018 MSG Benchmarks Excellence 41.8% State Goal 38.0% Baseline 30.4% North Carolina Total Alamance CC Asheville-Buncombe TCC Beaufort County CC Bladen CC Blue Ridge CC Blue Ridge Literacy Council Brunswick CC Brunswick County Literacy Burke County Literacy Council Caldwell CC and TI Cape Fear CC Cape Fear Literacy Carteret CC Catawba Valley CC Central Carolina CC Central Piedmont CC Cleveland CC Coastal Carolina CC College of the Albemarle Craven CC Craven Literacy Council Davidson County CC Durham County Literacy Council Durham TCC Edgecombe CC Fayetteville TCC Forsyth TCC Gaston College Gaston Literacy Council, Inc. Guilford TCC Halifax CC Haywood CC Isothermal CC James Sprunt CC Johnston CC Lenoir CC Literacy Council of Buncombe County Literacy Council of Union Co. Individuals Served identify atypical results and areas of strengths and weaknesses. Retained 12+ Hours Participant Avg Total Hrs Post-Tested Post-Test Success *** MSG is based on most recent attainment. No single POP MSG is counted in more than one category. Period of Participation (POP) MSGs by MSG Category*** POPs MSG Denominator AHS Grad Postsec Enrollment AHS Credits MSG Total 72,170 83% 60,031 134 57% 57% 61,258 1.3% 5.6% 2.8% 0.4% 29.8% 39.9% 1,584 88% 1,394 138 63% 48% 1427 2.7% 6.7% 2.5% 0.8% 27.8% 40.5% 1,655 83% 1,370 144 49% 55% 1414 0.0% 9.2% 1.5% 0.0% 25.4% 36.1% 600 64% 384 134 43% 47% 401 1.0% 14.0% 4.7% 0.0% 19.5% 39.2% 304 86% 261 121 60% 30% 267 2.2% 7.5% 0.7% 4.9% 15.0% 30.3% 938 69% 651 74 52% 65% 660 1.2% 5.2% 2.3% 0.6% 31.1% 40.3% 82 98% 80 83 86% 48% 82 0.0% 0.0% 0.0% 0.0% 36.6% 36.6% 444 90% 400 329 69% 64% 400 2.0% 5.3% 0.8% 0.5% 38.8% 47.3% 154 62% 96 33 19% 50% 97 0.0% 7.2% 0.0% 0.0% 9.3% 16.5% 111 64% 71 47 66% 81% 73 0.0% 0.0% 1.4% 0.0% 52.1% 53.4% 846 80% 674 148 57% 44% 686 1.5% 8.9% 2.3% 0.6% 21.7% 35.0% 1,751 83% 1,457 138 51% 58% 1519 6.9% 3.7% 2.6% 3.0% 23.9% 40.0% 307 61% 187 63 60% 65% 191 0.0% 1.6% 1.6% 0.0% 38.7% 41.9% 422 85% 357 179 54% 54% 362 2.2% 6.6% 2.8% 1.1% 23.5% 36.2% 1,174 77% 905 140 54% 69% 930 2.2% 8.0% 1.5% 0.4% 33.5% 45.6% 1,761 88% 1,553 202 62% 60% 1596 2.8% 6.9% 1.8% 0.9% 32.9% 45.3% 6,218 85% 5,293 104 54% 55% 5328 0.5% 2.0% 2.8% 0.2% 28.3% 33.8% 138 97% 134 221 65% 59% 135 12.6% 6.7% 1.5% 1.5% 34.8% 57.0% 1,198 87% 1,046 107 64% 63% 1076 0.7% 3.4% 8.2% 0.2% 35.4% 47.9% 574 82% 472 128 43% 48% 493 0.8% 7.1% 6.3% 0.2% 16.8% 31.2% 523 83% 432 103 51% 52% 447 0.0% 16.1% 2.9% 0.0% 24.4% 43.4% 128 86% 110 73 85% 49% 112 0.0% 0.9% 1.8% 0.0% 40.2% 42.9% 1,319 96% 1,265 103 71% 61% 1302 1.8% 4.3% 13.4% 0.4% 39.0% 58.8% 241 98% 236 70 66% 47% 237 0.0% 0.4% 0.0% 0.0% 30.8% 31.2% 2,623 76% 1,991 83 56% 57% 1997 1.3% 1.6% 1.6% 0.4% 30.7% 35.6% 453 89% 404 130 64% 70% 415 0.5% 6.0% 1.7% 0.0% 41.7% 49.9% 3,977 90% 3,587 118 64% 61% 3608 0.6% 2.3% 0.6% 0.3% 33.8% 37.6% 2,482 75% 1,859 136 43% 48% 1863 2.5% 3.7% 2.5% 1.2% 19.1% 28.9% 1,259 85% 1,073 78 60% 49% 1092 3.0% 6.2% 3.8% 0.7% 24.5% 38.3% 251 77% 193 61 57% 84% 196 0.0% 0.5% 1.0% 0.0% 46.9% 48.5% 4,033 86% 3,457 147 49% 43% 3556 0.4% 2.7% 1.7% 0.0% 19.9% 24.7% 410 73% 298 141 61% 48% 305 0.0% 11.8% 3.9% 0.0% 26.6% 42.3% 601 44% 262 103 43% 58% 271 4.1% 15.9% 10.3% 0.0% 19.6% 49.8% 504 75% 380 96 38% 43% 393 5.9% 9.9% 1.8% 2.3% 11.5% 31.3% 308 79% 244 121 43% 61% 249 4.8% 2.0% 4.8% 2.0% 20.5% 34.1% 1,078 71% 769 100 58% 81% 788 0.1% 6.9% 1.8% 0.0% 43.9% 52.7% 1,369 86% 1,181 164 63% 57% 1218 0.7% 10.8% 2.7% 0.3% 34.1% 48.6% 329 82% 270 50 82% 42% 275 0.0% 0.7% 1.1% 0.0% 33.1% 34.9% 95 89% 85 73 73% 50% 85 0.0% 0.0% 1.2% 0.0% 36.5% 37.6% HSE Post-test 30

OVERALL OUTCOMES, 2017-2018 MSG Benchmarks Excellence 41.8% State Goal 38.0% Baseline 30.4% North Carolina Total Literacy Volunteers of America-Pitt County Martin CC Mayland CC McDowell TCC Mitchell CC Montgomery CC Motheread, Inc. Nash CC Orange County Literacy Council Pamlico CC Piedmont CC Pitt CC Randolph CC Reading Connections, Inc. Richmond CC Roanoke Chowan CC Robeson CC Rockingham CC Rowan-Cabarrus CC Sampson CC Sandhills CC South Piedmont CC Southeastern CC Southwestern CC Stanly CC Surry CC The Adult Literacy Program of Fayetteville Urban Ministry Triangle Literacy Council Triangle South Literacy Works Tri-County CC Vance-Granville CC Wake TCC Wayne CC Western Piedmont CC Wilkes CC Wilson CC YMCA Literacy Initiative Individuals Served identify atypical results and areas of strengths and weaknesses. Retained 12+ Hours Participant Avg Total Hrs Post-Tested Post-Test Success *** MSG is based on most recent attainment. No single POP MSG is counted in more than one category. Period of Participation (POP) MSGs by MSG Category*** POPs MSG Denominator AHS Grad Postsec Enrollment AHS Credits Post-test MSG Total 72,170 83% 60,031 134 57% 57% 61,258 1.3% 5.6% 2.8% 0.4% 29.8% 39.9% 21 100% 21 83 60% 67% 22 0.0% 0.0% 0.0% 0.0% 36.4% 36.4% 370 73% 270 169 62% 62% 277 0.0% 11.2% 4.3% 0.0% 35.7% 51.3% 714 81% 580 292 70% 57% 587 0.3% 11.2% 3.7% 0.0% 37.1% 52.5% 441 82% 362 107 62% 60% 370 1.9% 7.3% 0.8% 0.5% 33.5% 44.1% 815 80% 649 108 57% 47% 669 0.0% 10.0% 2.4% 0.0% 25.7% 38.1% 253 86% 217 97 48% 56% 222 0.5% 6.8% 9.0% 0.0% 24.3% 40.5% 242 92% 223 55 87% 64% 223 0.0% 3.1% 3.1% 0.0% 42.6% 48.9% 604 81% 492 115 55% 48% 499 0.0% 13.0% 9.0% 0.0% 25.1% 47.1% 433 65% 281 48 61% 52% 287 0.0% 0.3% 0.0% 0.0% 30.0% 30.3% 122 89% 108 255 73% 66% 109 0.0% 9.2% 4.6% 0.0% 45.0% 58.7% 485 89% 433 142 56% 52% 449 0.0% 13.1% 2.9% 0.0% 26.9% 43.0% 1,273 78% 999 136 55% 52% 1028 1.0% 5.2% 5.3% 0.7% 26.9% 39.0% 1,046 77% 810 181 60% 63% 829 1.2% 4.1% 2.1% 0.2% 34.7% 42.3% 577 74% 427 53 72% 61% 431 0.0% 0.5% 0.5% 0.0% 43.2% 44.1% 1,105 83% 918 252 62% 50% 943 1.6% 4.8% 2.7% 0.0% 26.7% 35.7% 192 90% 172 152 13% 43% 172 0.0% 6.4% 1.7% 0.0% 5.2% 13.4% 930 93% 868 266 72% 53% 879 1.6% 3.0% 2.0% 0.0% 36.5% 43.1% 498 93% 462 115 59% 56% 470 1.5% 14.7% 3.0% 0.6% 31.3% 51.1% 1,496 89% 1,338 165 66% 61% 1368 0.0% 7.1% 1.3% 0.0% 38.5% 46.9% 785 94% 738 223 76% 52% 755 0.1% 19.5% 1.7% 0.0% 38.0% 59.3% 608 87% 526 173 60% 48% 528 0.0% 7.6% 2.3% 0.0% 28.4% 38.3% 1,298 83% 1,078 97 56% 65% 1083 0.0% 8.0% 1.8% 0.1% 35.1% 45.1% 928 86% 794 199 65% 65% 807 0.0% 4.2% 6.9% 0.0% 33.8% 45.0% 694 70% 487 96 46% 48% 493 0.2% 13.2% 4.1% 0.0% 21.1% 38.5% 1,036 82% 851 146 42% 50% 857 0.8% 9.5% 1.8% 1.1% 18.1% 31.2% 681 84% 569 147 55% 65% 573 0.9% 7.3% 1.7% 0.2% 33.5% 43.6% 79 54% 43 59 21% 33% 45 0.0% 0.0% 0.0% 0.0% 6.7% 6.7% 230 69% 158 71 76% 63% 158 0.0% 2.5% 0.6% 0.0% 46.8% 50.0% 90 67% 60 32 36% 33% 61 0.0% 0.0% 1.6% 0.0% 11.5% 13.1% 208 80% 166 104 64% 69% 170 0.0% 6.5% 2.4% 0.0% 40.6% 49.4% 1,386 83% 1,151 107 42% 56% 1183 5.8% 10.0% 2.7% 0.6% 20.5% 39.6% 5,933 90% 5,348 148 57% 64% 5532 1.0% 3.2% 3.0% 0.4% 33.5% 41.0% 1,822 85% 1,544 82 66% 63% 1570 1.4% 5.3% 2.5% 0.4% 39.0% 48.7% 922 76% 703 123 31% 70% 733 3.1% 9.7% 2.7% 1.1% 19.1% 35.7% 714 89% 633 182 57% 64% 644 0.6% 13.7% 3.3% 0.0% 34.9% 52.5% 696 72% 499 114 54% 49% 512 0.6% 2.7% 1.2% 0.2% 24.2% 28.9% 199 86% 172 62 77% 58% 174 0.0% 1.1% 0.6% 0.0% 42.0% 43.7% HSE 31

PROVIDER MEASURABLE SKILL GAINS AND PARTICIPANT AVERAGE TOTAL HOURS OF ATTENDANCE, 2017-2018 32