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Full-time & Part-time Workers 1th nnual Transamerica Retirement Survey TCRS 100-011

Table of Contents bout The Center Page bout The Survey Page Methodology: over 000 online interviews Page Terminology: company size & years of birth for generations Page Executive Summary Page 7 Detailed Findings: the merican worker in today s economic environment The merican Worker: an overview Page 1 Effects of Retirement Benefits on Worker Retirement Preparation Page Effects of Company Size on Worker Retirement Preparation Page How Different Demographics ffect Retirement for Workers ge Page 10 Gender Page 1 Income Page 1 Education Page 17 Race/ethnicity Page 1 ppendix: Respondent Profiles by full/part-time status and race Page 1

bout The Center The Transamerica Center for Retirement Studies ( The Center ) is a non-profit private foundation dedicated to educating the public on emerging trends surrounding retirement security in the United States. The Center s research emphasizes employer-sponsored retirement plans, issues faced by small to mid-sized companies and their employees, and the implications of legislative and regulatory changes. The Center is funded by contributions from Transamerica Life Insurance Company and its affiliates and may receive funds from unaffiliated third-parties. For more information about The Center, please refer to www.transamericacenter.org. The Center and its representatives cannot give ERIS, tax or legal advice. This material is provided for informational purposes only and should not be construed as ERIS, tax or legal advice. Interested parties must consult and rely solely upon their own independent advisors regarding their particular situation and the concepts presented here. lthough care has been taken in preparing this material and presenting it accurately, The Center disclaims any express or implied warranty as to the accuracy of any material contained herein and any liability with respect to it.

bout The Survey Since 1, the Transamerica Center for Retirement Studies has conducted a national survey of U.S. business employers and workers regarding their attitudes toward retirement. The overall goals for the study are to illuminate emerging trends, promote awareness, and help educate the public. Harris Interactive was commissioned to conduct the Twelfth nnual Retirement Survey for Transamerica Center for Retirement Studies. Transamerica Center for Retirement Studies is not affiliated with Harris Interactive.

Methodology minute, online survey was conducted between January 1, 011 March 10, 011 among a nationally representative sample of,00 workers using the Harris online panel. Respondents met the following criteria: ll U.S. residents, age 1 or older Full-time or part-time workers in a for-profit company employing 10 or more people Data were weighted as follows: To account for differences between the population available via the Internet versus by telephone. To ensure that each quota group had a representative sample based on the number of employees at companies in each employee size range. Percentages are rounded to the nearest whole percent. Differences in the sums of combined categories/answers are due to rounding. Significance is tested at % confidence and is indicated throughout the report in the following ways: Significance between sub-groups is identified by the letters, B, C, D, E, F, G, etc. next to the significantly higher number for that corresponding sub-group. Significance between Dec. 00/Jan. 010 (11 th nnual Survey) data and Jan. 011/Mar. 011 (1 th nnual Survey) data is indicated as follows: = significantly higher in Jan. 011/Mar. 011 (1 th nnual Survey) = significantly lower in Jan. 011/Mar. 011 (1 th nnual Survey) This report focuses on full-time and part-time workers combined.

Terminology This report uses the following terminology: Echo Boomer: a person born after 17 Generation Xer: Born 1-17 Baby Boomer: Born 1-1 Mature: Born before 1 Small Company: 10 to employees Large Company: 00 or more employees

Executive Summary 7

Executive Summary: The merican Worker Overview Things are starting to improve for the employed in the US. Workers are more optimistic about the country and their economic future. However, the impact of the recession on their personal financial security has left a lasting impression. Many bad habits like spending beyond ones means have not rebounded with the economy. Workers are trying to live more debt free and accepting they will probably have to work longer into retirement. They are taking their retirement plans more seriously and more are trying to learn about retirement savings even if they can t contribute more to their savings. In 011, almost seven in ten merican workers are offered employee-funded retirement plans. Similar to last year, the majority of workers are spending less money and saving habits have improved for almost a quarter of workers since the recession began. Workers are expecting to work longer. While the median age to retire remained, there was a 1 point increase to 0% of workers reporting they expect to work longer and retire at an older age. Seven in ten workers feel they do not know as much as they should about retirement investing an increase over last year and an equal amount feel they could work until and still not have enough money saved. Confidence in retiring comfortably remained lower than pre-recession levels with about half of workers confident they will have a large enough nest egg to retire comfortably. Half of workers have financial priorities set on just getting by or paying off consumer debt, but more are saving for retirement this year.

Executive Summary: The merican Worker Overview (continued) The number of workers participating in an employee self-funded plan remains consistent with previous years (7% of those offered a plan). However, the percentage of salary that workers are saving through these plans increased to.%, the highest since the recession began. wareness of plan fees, the saver s credit, and catch-up contributions were all up. Workers are seeking out more sources of information for retirement planning and weighing multiple sources equally. Six in ten workers find the information on the retirement plan provider's website. More workers feel an employee self-funded plan is an important benefit this year (%), a close second to having health insurance (%). The importance of an employee self-funded plan is reflected in workers being more likely to switch jobs for the benefit: two-thirds report being likely to switch for a retirement plan, all else being equal. This year it became more important to workers that their employer match contributions to employeefunded retirement plans. Social Security became a larger part of workers retirement planning this year. More workers expect Social Security to be their primary source of income this year over a quarter (7%) will rely on it. reduction or loss of Social Security benefits ranks third in greatest retirement fears. Six in ten workers report Social Security to be a factor in their retirement strategy. However, only about four in ten report having a good understanding of the benefit. Workers report their employers reduced the amount of negative measures (e.g. layoffs, frozen salaries, reduction of benefits) in the last twelve months suggesting that the worst times may be behind companies.

Executive Summary: Effects on Worker Retirement Preparation Effects of Retirement Benefits Workers who have retirement benefits offered to them are slightly more confident in their ability to be financially secure in retirement and they are more likely to feel they are building a large enough nest egg. This correlates to this group being much more likely to have a retirement strategy and also be saving outside the workplace. Effects of Company Size Large companies continue to be more likely to offer workers an employee-funded plan and offer a matching contribution. Workers at small companies continue to be less confident about building a large enough nest egg and are less likely to have employee-funded retirement plans. However, of those not contributing to plans, more workers in small companies intend to contribute to plans in the future. While all companies reduced the number of layoffs this year compared to last year, small companies were less likely to downsize and more likely to freeze salaries and eliminate bonuses. 10

Executive Summary: Effects on Worker Retirement Preparation Effects of ge lmost all workers in the Mature generation are already or older (the median age of expected retirement) this year. While two-thirds of this group feel confident about living comfortably in their retirement, three-quarters plan to work past age 70 or never retire. More workers in the younger generations are adjusting their retirement timelines and at least 0% of Gen X ers and Baby Boomers now expect to work longer and retire at an older age; almost 0% of Echo Boomers feel this way. The expectation that workers may have to work longer is having a profound effect on the younger generations who are becoming more curious about retirement. lmost a fifth of Echo Boomers and Gen X ers plan on living primarily off of Social Security. Increasing amounts of Echo Boomers and Gen X ers feel like they do not know as much as they should about retirement investing and more prefer to rely on outside experts to monitor and manage their plan. Effects of Gender Men are still more likely to have a retirement plan through their employer, but the disparity in participation rates between genders is smallest in the past three years. Men have a more positive attitude and take more actions in preparing for retirement. Men are more likely to feel confident in their ability to retire comfortably and that they are building a large enough retirement nest egg. They are also more likely to be saving outside of work and expect self-funded sources to be their primary source of retirement income. 11

Executive Summary: Effects on Worker Retirement Preparation Effects of Gender (continued) Women are more anxious in their retirement attitudes They are less likely to feel confident in their ability to retire comfortably, and are more likely to feel they don t know enough about retirement investing, and to think they could work until age and still feel they have not saved enough money for retirement. They are also more likely to expect Social Security to be their primary source of retirement income and be more fearful that Social Security will be reduced/not exist when they retire. In addition to being more likely to save less since the recession began, they are less likely to have a written or other strategy for retirement. Effects of Income and Education Moderate income workers ($0,000-$,) are more pessimistic about their preparation for retirement than in previous years. There is a significant decline in confidence in being able to retire comfortably, and feeling that they are building a large enough nest egg, In light of the lower availability of employee-funded retirement plans, there are higher levels of moderate income workers who would switch to an identical job for better retirement benefits. They are more likely to be stretched and covering basic expenses and saving less for retirement outside of work compared to last year. There is a good increase in lower income workers (less than $0,000) participating in their employer s employee-funded retirement plan. 1

Executive Summary: Effects on Worker Retirement Preparation Effects of Race/Ethnicity sians/pacific Islanders continue to be the most confident in their ability to retire comfortably. Hispanics became more confident this year in their ability to retire and also believe they need less money to feel financially secure in retirement than other ethnicities. 1

Executive Data Summary Key Measures by Demographic Breaks 011 Gender Income Education Race/Ethnicity 01(k) as primary income in retirement Q110 Social Security as primary income in retirement Q110 Building large enough nest egg Q00 T box Confident will retire comfortably Q0 T box Women () Men (B) < $0K (C) $0K- $, (D) $100K plus (E) HS Grad (F) College Grad (G) White (H) Hispanic (I) frican merican (J) sian/pac ific Is. (K) N=111 N= N=10 N=107 N=10 N=1 N=0 N=7 N=01 N=17 N=0 N=100 0% 7% % % % % % % % % % C CD F HIJ 1% % % % 1% 7% 1% % 1% % 10% % B DE E G K K K K 0% % % % C % CD 0% % F 7% 7% HJ 0% 0% HJ % % % 7% % 70% % % 0% % % 7% C CD F HJL Other (L) % 0% Participates in plan* Q110 77% 7% 1% 7% C % DE 7% % F 7% J 7% % 1% J % Prefer a higher salary Q0 % % % % % 1% % % % % % 71% HIJ Expect U.S. economy to get better in next year Q1 % % % 1% C 1% CD 7% % F 1% % 7% HI 0% HI % Expect own financials to get better in next year Q % 7% 1% % 0% CD % % F % % H % HIKL 1% H % BSE: Full and Part-time *Indicates percentages are calculated off a reduced base. 1

Executive Data Summary Key Measures by Demographic Breaks 01(k) as primary income in retirement Q110 011 Generation Decade Social Security as primary income in retirement Q110 Building large enough nest egg Q00 T box Confident will retire comfortably Q0 T box Echo () Gen X (B) Baby Boomer (C) Mature (D) 0 s (E) N=0 N=117 N=1 N= N= N=77 N= N=11 N=7 N=1 % % 7% 1% % CD CD D HIJ 17% 1% % % B BC % 1% % 1% B BCD % % 7% % % BC BC GH 0 s (F) % GHIJ 0 s (G) % HIJ 0 s (H) 0 s (I) 70 s+ (J) % IJ 0% 17% 17% 1% % EF % 7% EFGH 7% % GH % % 1% GH % % % 7% H GH Participates in plan* Q110 70% 1% 1% 7% % % EI 0% EI % EI 7% E 7% Prefer a higher salary Q0 % % % 7% % BC C C GHI Expect U.S. economy to get better in next year Q1 Expect own financials to get better in next year Q 0% GHI 0% EFGH % % 0% % 0% 0% H H % 0% % 0% BC % % % % G % G % 1% BCD % % % % CD HIJ 7% HIJ % IJ % % 1% BSE: Full and Part-time *Indicates percentages are calculated off a reduced base. 1

Executive Data Summary Retirement Benefits Currently Offered 011 Gender Income Education Race/Ethnicity NET Employee-funded plan Employee-funded 01(k) plan Other employee self- funded plan (ex. SIMPLE, SEP) Company-funded defined benefit pension plan None of the above Total Women () Men (B) < $0K (C) $0K- $, (D) $100K plus (E) HS Grad (F) College Grad (G) White (H) Hispanic (I) frican merican (J) sian/pa cific Is. (K) N=00 N=111 N= N=10 N=107 N=10 N=1 N=0 N=7 N=01 N=17 N=0 N=100 71% 7% 7% % % 7% 7% 71% C % % C % CD % CD 7% 0% F % 7% F % % % % % % % % 17% 1% 0% % 0% B 1% % DE 1% 1% % CD % E 1% % G 1% 0% F 17% 7% % 7% 1% I HIJL 70% 7% % 7% I HIJ % % % 10% HIL Other (L) 7% 7% % 1% % HL % HL % HL 7% % % 7% 1% 1% K HK K K BSE: Full and Part-time Q110. Which of the following retirement benefits does your company currently offer to you, personally? Select all that apply. 1

Executive Data Summary Retirement Benefits Currently Offered 011 Generation Decade NET Employee-funded plan Employee-funded 01(k) plan Other employee self- funded plan (ex. SIMPLE, SEP) Company-funded defined benefit pension plan None of the above Echo () Gen X (B) Baby Boomer (C) Mature (D) 0 s (E) N=0 N=117 N=1 N= N= N=77 N= N=11 N=7 N=1 % 77% D 1% 7% CD % 7% C 7% D 71% D 0 s (F) 0% 0% 7% EIJ % % 7% EIJ % % % 7% H 1% 1% 1% 1% 1% 0% EG % BC 0% % % BC % FGH 0 s (G) 0% EHIJ 7% EHIJ 7% HI 0 s (H) 7% EIJ 71% EIJ 1% % EGI 0 s (I) 70 s+ (J) % % 0% I % % % % 1% 1% % % FGH 1% 11% % EGHI BSE: Full and Part-time Q110. Which of the following retirement benefits does your company currently offer to you, personally? Select all that apply. 17

The merican Worker an overview Detailed Findings 1

Economic Outlook The most popular outlook on the U.S. economy and their personal financial situation is that it will stay the same in the next 1 months. The thought that it will get worse trended less popular this year. In the next 1 months, workers expect the U.S. economy to (%) In the next 1 months, workers expect their own financial situation to (%) 1 Get Better Stay the Same Get Worse Survey 11 (N=00) 0/ 10 (N=) 0/ 0 (N=) 0 1 1 1 '11 0/ 10 '0/'0 '11 0/ 10 '0/'0 BSE: Full and Part-time Q1. In the next 1 months, do you expect the U.S. economy to: Q. In the next 1 months, do you expect your own financial situation to: 1 1

Retirement Benefits Currently Offered Worker s did not see much change in the benefits they are offered as a whole, but the decrease in people reporting none of the above indicates at minor improvements overall. 11 '0/'10 '0/'0 '07 N=00 N= N= N=01 Employee-funded 01(k) plan Company-funded defined benefit pension plan 17 1 17 1 Other employee self-funded plan (ex. SIMPLE, SEP) None of the above 7 BSE: Full and Part-time Q110. Which of the following retirement benefits does your company currently offer to you, personally? Select all that apply. 0 0

Confidence in Retiring Comfortably and Building a Large Enough Nest Egg Workers are slightly more confident they will retire comfortably, but a little less confident they will have saved enough. Confidence in Retiring Comfortably: Top Box % (Very/Somewhat Confident) Building Large Enough Nest Egg? Top Box % (Strongly/Somewhat gree) Very confident Somewhat confident 1 0 10 1 10 1 Strongly agree Somewhat agree 0 0 10 1 0 1 '11 '0/'10 '0/'0 '07 N=00 N= N= N=01 '11 '0/'10 '0/'0 '07 N=00 N= N= N=01 BSE: Full and Part-time Q0. How confident are you that you will be able to fully retire with a lifestyle you consider comfortable? Q00. How much do you agree or disagree that you are currently building a large enough retirement nest egg? 1 1

Retirement Plan Participation and Contribution Rate Worker participation in employer retirement plans remained consistent. lthough the mean contribution rate increased in 011, the median remained the same as the prior year s survey. Participation in Company s Employee-Funded Retirement Savings Plan (% Yes ) Mean Percentage of Salary Being Saved 7 77 7 77.%.%.% 10.% '11 0/ 10 '0/'0 '07 N=7 N = N = N = 0 '11 0/ 10 '0/'0 '07 N=1 N=11 N=1 N=171 Median % % % % BSE: Full and Part-time; Those with qualified plans currently offered to them Q110. Do you currently participate in, or have money invested in your company s employee-funded retirement savings plan? BSE: Full and Part-time; Currently participating in their qualified plan Q01. What percentage of your salary are you saving for retirement through your company-sponsored plan this year?

Reasons for Not Participating in Retirement Plan Other than a slight increase in workers starting new jobs, worker s reasons for not participating in a retirement plan were consistent with the previous years. Being financially stretched continues to be the top reason. 11 0/ 10 0/ 0 07 N= N=7 N= N= 0 Financially stretched with other financial priorities 7 pprehensive about the plan and its investments 10 Not eligible to join 1 11 Just started with company 1 1 1 Do not plan to stay at current employer much longer 11 1 Have been intending to sign up - just haven't taken the time to do so yet 7 Some other reason 1 0 BSE: Full and Part-time; Those not currently contributing to plan Q70. Which of the following is the main reason you are not currently participating in your company s retirement plan?

Contribution Rates: Changes and Reasons for Change More workers increased their contribution as less decreased contributions. Reasons for decreasing or stopping contribution is again led by workers just getting by which increased directionally this year. Worry about the financial markets subsided more as paying off mortgage and healthcare became more popular. Primary Reason for Decreasing or Stopping Contribution Changed Percentage in Last 1 Months '11 0 Yes - increased '0/' 1 '0/' 07 7 Yes - decreased Yes - stopped contributing No - not changed the percentage '11 '0/' '0/' 07 '11 '0/' '0/' 07 '11 '0/' '0/' 07 7 11 11 1 70 70 7 11 (N=1) 0/ 10 (N=11) 0/ 0 (N=1) 07 (N=171) Just getting by need to cover basic living expenses Worried about the financial markets Paying off debt (consumer debt, i.e. credit card) Paying off mortgage Paying healthcare expenses Worried about being laid-off Supporting children and/or parents Planning for a large purchase (home, auto, school tuition, etc.) BSE: Full and Part-time; Currently participating in their qualified plan Q0. Have you changed the percentage of your income you put into your employee-funded retirement savings plan in the last twelve months? BSE: Full and Part-time; Decreased / Stopped Contributing Q10. What is the primary reason you decreased or stopped contributing to your employee-funded retirement savings plan? Other '11 '0/' 0/'0 '11 '0/' 0/'0 '11 '0/' 0/'0 '11 '0/' 0/'0 '11 '0/' 0/'0 '11 '0/' 0/'0 '11 '0/' 0/'0 '11 '0/' 0/'0 '11 '0/' 0/'0 1 1 7 1 7 1 1 1 11 1 1 1 11 (N=) 0/ 10 (N=70) 0/ 0 (N=)

Determining Contribution Rates The most popular way to determine contribution rate is by what could be afforded. n equal number of workers prefer to maximize their contribution based on the match or the plan maximum. I based it on what I could afford I used the percentage that maxes out the company match I chose the maximum allowed by plan I guessed I used what my financial advisor recommended I calculated it based on my age/risk tolerance I used a calculator/web tool/worksheet to determine the % based on my goals I did what was recommended by my employer or plan provider I used what was recommended by a family member or friend I decided based on an article I read Other I didn't decide, it was automatically set by employer '11 '0/'10 '11 '0/'10 '11 '0/'10 '11 '0/'10 '11 '0/'10 '11 '0/'10 '11 '0/'10 '11 '0/'10 '11 '0/'10 '11 '0/'10 '11 '0/'10 '11 '0/'10 1 1 1 11 (N=1) 0/ 10 (N=11) BSE: Full and Part-time; Those currently participating in their qualified plan Q00. Which one of the following was most influential in determining what percentage of your salary to contribute to your retirement plan?

sset llocation: Changes Three out of four workers kept their allocations identical to last year. Changed sset llocation: % Indicate Yes How did you Change sset llocation? (%) 011 00/10 00/0 N=1 N=11 N=1 Move funds but kept a similar mix of aggressive and/or conservative investments Moved funds into more aggressive investments such as stocks '11 '0/'10 '0/'0 '11 '0/'10 '0/'0 1 1 0 7 Moved funds into more conservative investments, such as bonds, money market funds, cash and other stable investments '11 '0/'10 '0/'0 7 1 11 (N=) 0/ 10 (N=1) 0/ 0 (N=7) BSE: Full and Part-time; Currently participates in their qualified plan Q170. Have you changed your asset allocation within your employee-funded retirement plan in the last 1 months? BSE: Full and Part-time; Changed asset allocation in last 1 months Q17. In general, how did you change your asset allocation?

Company Retirement Plans: Options and Information Workers continued to become more satisfied with the quality of the retirement plan offered. Most factors of plan satisfaction have returned to 007 levels. Top Box % (Strongly/Somewhat gree) I am satisfied with the quality of investment options available to me within the retirement plan '11 '0/'10 '0/'0 '07 7 I am satisfied with the number of investment options available to me within the retirement plan '11 '0/'10 '0/'0 '07 1 7 I am satisfied with the retirement plan my company offers '11 '0/'10 '0/'0 '07 7 7 7 7 My company gives me the right information I need to make decisions about the retirement plan '11 '0/'10 '0/'0 '07 7 7 7 7 11 (N=7) 0/ 10 (N=) 0/ 0 (N=) 07 (N=0) BSE: Full and Part-time; With qualified plans currently offered to them Q700 How much do you agree or disagree with the following statements? 7

Greatest Financial Priority Saving for retirement became a priority for more workers this year. The majority of workers are still focusing on just getting by and paying off debt. 11 0/ 10 0/ 0 07 N=00 N= N= N=01 Paying off debt (consumer debt, i.e. credit card) 7 Saving for retirement 0 1 Just getting by covering basic living expenses Paying off mortgage 1 11 1 10 Supporting children and/or parents 7 Paying healthcare expenses Other BSE: Full and Part-time Q0. Which one of the following is your greatest financial priority right now?

Obstacles to Saving More for Retirement Being already stretched is the most used reason for not saving more. Excessive credit card debt remains an obstacle to saving more for retirement for about 1% of the total worker population. What Prevents You From Saving More Nature of Your Debt lready stretched need to cover basic living expenses Too much debt need to pay it off Other savings priorities such as tuition, house, or car Unplanned major or catastrophic expenses Don t know enough about investing Other financial priority '11 '0/'10 '0/'0 07 '11 '0/'10 '0/'0 07 '11 '0/'10 '0/'0 07 '11 '0/'10 '0/'0 07 '11 '0/'10 '0/'0 07 '11 '0/'10 '0/'0 07 7 7 7 1 17 1 0 11 1 11 11 (N=00) 0/ 10 (N=) 0/ 0 (N=) 07 (N=01) BSE: Full and Part-time Q10. What one factor or financial priority is most preventing you from saving more for your retirement? BSE: Full and Part-time; Has too much debt Q0. What is the nature of your debt? Select all that apply. Excessive credit card debt Mortgage uto loans Student loans General loans Taxes Other debt Not sure '11 '0/'10 '0/'0 '07 '11 '0/'10 '0/'0 '07 '11 '0/'10 '0/'0 '07 '11 '0/'10 '0/'0 '07 '11 '0/'10 '0/'0 '07 '11 '0/'10 '0/'0 '07 '11 '0/'10 '0/'0 '07 '11 '0/'10 '0/'0 '07 0 7 1 7 1 1 17 0 10 1 1 1 1 1 1 0 1 0 7 71 71 11 (N=1) 0/ 10 (N=) 0/ 0 (N=0) 07 (N=7)

Saving and Spending Habits Since Recession Began Similar to last year, the majority of workers are spending less money since the recession began. Saving habits have improved for almost a quarter of workers. Saving less money now 7% Change in Saving Habits N=00 Saving more money now % Change in Spending Habits N=00 Spending more money now % Saving the same amount as before 0% Spending less money now % Spending the same amount as before % BSE: Full and Part-time Q00 How have your saving habits changed since the recession began? Q0 How have your spending habits changed since the recession began? 0

Primary Source of Retirement Income and Saving Outside the Workplace Social Security became a more popular option for workers primary source of expected retirement income in 011. Workers saving for retirement outside of work trended lower. Primary Source of Income During Retirement (%) 11 0/ 10 0/ 0 07 N=00 N= N= N=01 Currently Saving for Retirement Outside of Work, % Indicate Yes 01(k) / 0(b) ccounts / IRs Social Security 7 1 Other savings and investments 1 1 17 1 Company-funded pension plan Inheritance Home equity Other 1 '11 0/'10 0/'0 '07 N=00 N = N = N = 01 BSE: Full and Part-time Q110. Which one of the following do you expect to be your primary source of income to cover your living expenses after you retire? Q70. re you currently saving for retirement outside of work, such as in an IR, mutual funds, bank account, etc.? 1

Retirement Benefits: Importance Compared to Other Benefits The importance of an employee self funded plan increased over last year along with the importance of life insurance. Top Box % (Very/Somewhat Important) 11 N=00 0 / 10 N= 0/ 0 N= 07 N=01 Health insurance 01(k) / 0(b) / 7(b) or other employee self-funded plan 0 1 1 Disability insurance 7 7 1 Company-funded defined-benefit pension plan 7 7 7 7 Long-Term Care insurance 7 7 Life insurance 7 BSE: Full and Part-time Q1170 Businesses typically offer a number of different benefits for their workers. For each of the following, please tell us how important that benefit is to you, personally.

Higher Salary vs. Better Retirement Benefits Workers continued to show a slight preference towards a job offer that would provide a higher salary than expected, but poor retirement benefits. Excellent retirement benefits, but only meets your minimum salary requirements. OPTIONS higher than expected salary, but poor retirement benefits. 7 7 7 0 0 11 0/ 10 '0/'0 '07 11 0/ 10 '0/'0 '07 N=00 N= N= N=01 N=00 N= N= N=01 BSE: Full and Part-time Q0. Suppose that two job offers come your way. Which of the following job offers would you select?

Importance of Retirement Benefit: Likelihood to Switch Companies Overall having a retirement benefit became a better recruiting tool this year as workers are more likely to switch to a job if their new employer has one. NOT LIKELY LIKELY Not likely at all Not too likely Somewhat likely Very likely 011 (N=7) 1 1 00/10 (N=0) 1 7 7 1 00/0 (N=) 1 17 007 (N=1) 17 7 1 BSE: Full and Part-time; Employer doesn t offer retirement plan Q70. How likely would you be to leave your current employer to take a nearly identical job, with a similar employer, if that employer offered you a retirement plan?

Matching Contributions: Importance This year it became more important to workers that their employer match contributions to employee-funded retirement plans. The Importance of Matching Contributions Top Box % (Very/Somewhat Important) 11 N =7 0 0/ 10 N = 0 0/'0 N = '07 N = 0 Somewhat important Very important BSE: Full and Part-time; Those with qualified plans currently offered to them Q. How important is it to you that the company you work for provides a matching contribution in their retirement savings plan?

Implemented Negative Measures Over the Last 1 Months There is a sharp pull back of many negative measures implemented in 011. Even though there is a decrease in negative measures applied to retirement benefits, around % of employers froze or discontinued pension plans. Negative Measures Implemented Over the Last Year (%) Layoffs or downsizing Frozen salaries Eliminated bonuses '11 0/'10 0/'0 '11 0/'10 0/'0 '11 0/'10 0/'0 0 1 1 7 7 Company match on 01(k) or similar plan was reduced or eliminated Pension plan was frozen or discontinued Retirement Benefits Reduced or Eliminated (%) '11 '0 0/ '11 '0 0/ 70 70 Reduced or eliminated non-retirement benefits Reduced or eliminated retirement benefits None of the above '11 0/'10 0/'0 '11 0/'10 0/'0 '11 0/'10 0/'0 1 1 11 1 1 7 01(k) or similar plan was discontinued Other '11 '0 0/ '11 '0 0/ 1 1 1 11 (N=0) 0/ 10 (N=) 0/ 0 (N=) BSE: Full and Part-time Q10 (T) Has the company you work for implemented any of the following measures over the last 1 months? Select all that apply. BSE: Full and Part-time; If reduced or eliminated retirement benefits Q1. What was reduced or eliminated from the retirement benefits that were offered by the company you work for? Select all that apply.

Implemented Positive Measures Over the Last 1 Months Four in ten workers report their company grew its employee base or improved compensation. Only a small percentage work for companies that added or enhanced retirement benefits in the last year. Positive Measures Implemented Over the Last Year (%) Retirement Benefits dded or Enhanced (%) Hired dditional Employees Increased salaries 17 Company match on 01(k) or similar plan was added or increased dded or increased bonuses 01(k) or similar plan was added or enhanced dded or enhanced nonretirement benefits dded or enhanced retirement benefits Pension plan was added 1 None of the above Other 11 N= 00 BSE: Full and Part-time Q1(N) Has the company you work for implemented any of the following positive measures over the last 1 months? Select all that apply. BSE: Full and Part-time; If added or enhanced retirement benefits Q (N) What was added or enhanced in the retirement benefits that are offered by the company you work for? Select all that apply. 11 N= 1 7

Borrowing gainst Retirement Plans: Loans Close to one in ten workers with qualified retirement plans from their employees took a loan out in the last 1 months. Have Taken a Loan from Retirement Plan, % Indicate Yes 1 1 1 17 11 0/ 10 '0/'0 '07 N=1 N=11 N=1 N = 171 Have Taken Out in the Last 1 Months, % Indicate Yes 7 BSE: Full and Part-time; Those currently participating in their qualified plan Q0. Have you taken out a loan from your retirement plan? BSE: Full and Part-time; Those who have taken out a loan from their retirement plan Q1. Was the loan from your retirement plan taken out in the last 1 months? 11 0/ 10 0/ 0 N= N= N=7

Borrowing gainst Retirement Plans: Why? Workers reasons for borrowing against retirement plans remained consistent, with paying off debt as the top reason. 11 0/ 10 0/ 0 07 N= N= N=7 N=77 Pay off debt 7 Purchase of primary residence 1 1 1 1 Home improvements 10 1 1 Medical bills 7 Tuition Something else 1 1 17 NOTE: Only responses listed by at least 1% of respondents are shown. BSE: Full and Part-time; Have taken out loan Q0. For what primary purpose did you take out a loan?

Borrowing gainst Retirement Plans: Hardship Withdrawals There is a significant drop in workers taking hardship withdrawals to make payments on their primary residence, preventing eviction. Borrowing to repair damage to principal residence continues to rise. Taken a Hardship Withdrawal in Last 1 Months, % Indicate Yes 011 00/10 00/0 N=7 N= N= Expenses for repairs of damage to your principal residence that would qualify for the casualty deduction under Internal Revenue Code section 1 Pay for certain medical expenses Payments to prevent your eviction from your principal residence Cover the costs related to the purchase of a principal residence Payment of tuition and related educational fees for the next 1 months of post-secondary education Burial or funeral expenses for your deceased parent, spouse, children or dependents (as defined in Internal Revenue Code section 1) BSE: Full and Part-time; Those with qualified plans currently offered to them Q10. Have you taken a hardship withdrawal from your employee-funded retirement plan in the last 1 months? BSE: Full and Part-time; Those who have taken a hardship withdrawal Q1. What is the primary reason you have taken a hardship withdrawal from your employee-funded retirement savings plan? Primary Reason for Hardship Withdrawal Other '11 '0 0/ '11 '0 0/ '11 '0 0/ '11 '0 0/ '11 '0 0/ '11 '0 0/ '11 '0 0/ 1 7 11 10 11 1 1 1 17 1 1 1 0 11 (N=1) 0/ 10 (N=7) 0/ 0 (N=) 0

Retirement Preparation and Involvement More workers feel they do not know as much as they should about retirement investing. For the first time since the question was asked, a slim majority would prefer an outside expert to monitor and manage their plan. The majority of workers feel they could work until age and still not have enough money saved to meet their retirement needs. Top Box % (Strongly/Somewhat gree) Do not know as much as I should about retirement investing 11 0/ 10 0/ 0 N=00 N= N= 71 Could work until age and still not have enough money saved 70 Very involved in monitoring and managing my retirement savings 0 1 0 Like more info and advice from my company on how to reach my goals Prefer to rely on outside experts to monitor and manage my plan 1 Prefer not to think about or concern myself with it until closer to retirement 1 BSE: Full and Part-time Q1. How much do you agree or disagree with each of the following statements regarding retirement investing? 1

sset llocation: Understanding There is a slight shift this year with a significant number of workers being less confident about their understanding of principals of asset allocation. None Some Quite a bit great deal 11 N=00 17 0/ 10 N= 0 0/ 0 N= 0 0 07 N =01 1 7 BSE: Full and Part-time Q70. How good of an understanding do you have regarding asset allocation principles as they relate to retirement investing?

sset llocation: sset Classes The allocation of stocks and bonds for retirement savings remained consistent. 17 1 0 1 Mostly bonds Equal mix of stocks/bonds Mostly stocks Not sure 0 1 17 17 17 1 11 0/ 10 '0/'0 '07 N= N=7 N=1 N= BSE: Full and Part-time; Investing for retirement Q770. How is your retirement savings invested?

sset llocation: Decision Making ge/risk tolerance calculations continued to be the most influential factor for determining asset allocation. Less workers guessed what their allocations should be. Most Influential Factor In Determining sset llocation I calculated it based on my age/risk tolerance I did what my financial advisor recommended I did what was recommended to me by a family member or friend I used a calculator/web tool/worksheet to determine the percentage based on my retirement savings goals I did what was recommended by my employer or plan provider I guessed I decided based on an article I read I didn't decide, it was determined automatically through a target maturity/ life cycle fund/or managed fund I didn't decide, it was automatically set by employer Other BSE: Full and Part-time; Provided current asset allocation Q77. Which one of the following was most influential in determining the allocation to invest in bonds, money market, cash, and/or stocks in your retirement plan? 1 7 7 0 11 (N=7) 0/ 10 (N=0)

Plan Fees: wareness and Familiarity Less than a third of workers continue to report they are aware of fees being charged to their participant account, though there were some gains in awareness over last year. ware of Plan Fees, % Indicate Yes Familiarity 011 00/10 00/0 N=7 N= N= NOT FMILIR FMILIR 0 011 (N=1) 1 1 7 00/10 (N=0) 0 7 00/0 (N=7) Not at all familiar Not too familiar Somewhat familiar Very familiar BSE: Full and Part-time; Those with qualified plans currently offered to them, Q. re you aware of any fees that may be charged to your participant account associated with your company s retirement plan? BSE: Full and Part-time; ware of fees Q. How familiar are you with the fees, if any, charged to your participant account associated with your company s retirement plan?

wareness: Roth 01(k) Two-thirds of workers are aware of the Roth IR option, a similar level as the last two years. Workers ware of the Roth IR Option % Indicate Yes 7 7 '11 0/ 10 '0/'0 '07 N=7 N= N= N=0 BSE: Full and Part-time; Those with qualified plans currently offered to them 011 (N=7) Q0. re you aware of the Roth 01(k)/0(b) option? (llows you to make post-tax contributions to your 01(k)/0(b).)

wareness: Saver s Credit and Catch-up Contributions Workers awareness of both the Saver s Credit and catch-up contributions improved over last year. ware of Saver s Credit, % Indicate Yes ware of Catch-up Contributions, % Indicate Yes 1 0 1 '11 0/ 10 '0/'0 '07 N=00 N= N= N=01 '11 0/ 10 '0/'0 '07 N=00 N= N= N=01 BSE: Full and Part-time Q110. re you aware of a tax credit called the Saver s Credit, which is available to individuals and households, who meet certain income requirements, for making contributions to an IR or a company-sponsored retirement plan such as a 01(k) plan or 0(b) plan? Q1000. re you aware that people age 0 and older may be allowed to make catch-up contributions to their 01(k)/0(b)/7(b) plan or IR? 7

ge Expected to Retire The median age at which workers expect to retire remained constant, but more workers report they expect to work longer and retire at an older age. Median ge Expected to Retire Change in Expected Retirement in the Last 1 Months yrs yrs yrs yrs Retire s Expected or Earlier Work Longer 11 N =00 0 0/ 10 N= '11 0/ 10 '0/'0 '07 N=00 N= N= N=01 0/ 0 N= Expect to stop working sooner and retire at a younger age Expect to retire Expect to work longer at the same time and retire at an older age BSE: Full and Part-time Q10. t what age do you expect to retire? Q10. Has the age that you expect to retire changed in the last 1 months?

Retirement Fears For the most part, fears stayed consistent with previous years with almost a quarter of workers worrying they will outlive their savings. Workers Single Greatest Fear 11 0/ 10 0/ 0 N= 00 N= N= Outliving my savings and investments 1 Not being able to meet the basic financial needs of my family Social Security will be reduced or cease to exist in the future 1 1 0 1 1 High cost of healthcare 1 1 11 Needing long-term care 7 10 10 Not having adequate healthcare 7 Being laid off - not being able to retire on my own terms Finding meaningful ways to spend time and stay involved Feeling less important or less relevant in the world 1 1 None of the above BSE: Full and Part-time; Q10 nswered or more responses Q10. mong your choices, which is your single greatest fear about retirement?

Retirement Strategy: Written Plans More workers have written plans this year, but overall only a slight majority have plans for retirement. Do not have a plan Have a written plan and have a plan 11 N =00 10 0/ 10 N= 0/ 0 N= 1 7 1 07 N=01 11 Do not have a plan Have a plan, but not written down Have a written plan BSE: Full and Part-time Q11. Which of the following best describes your retirement strategy? 0

Estimated Retirement Savings Needs Workers estimate that they will need to save $00,000 (median) to feel financially secure when they retire. Estimated Retirement Savings Needs (N=00) Less than $100,000 $100,000 to less than $00,000 $00,000 to $1,000,000 $1,000,000 to $,000,000 $, 000,000+ 10% 1 Not Sure BSE: ll Qualified Respondents (n=00) Q0. Thinking in terms of what money can buy today, how much money do you believe you will need to have saved by the time you retire in order to feel financially secure? 1 1

Retirement Planning: Determining mount Needed Half of workers continue to guess on the amount of money they need to save in order to feel financially secure when they retire. 11 0/ 10 0/ 0 07 N=01 N= N= N= Guessed 0 1 0 1 Estimated based on current living expenses 7 Completed a worksheet / did calculation 10 Expected earnings on investments Read / heard that is how much is needed mount given to me by financial advisor Other BSE: Full and Part-time; Provided estimate of money needed Q00. How did you arrive at that number?

Current Household Retirement Savings Only 0 percent of workers indicated they have saved over $100,000 in all household retirement accounts; however, it should be noted that household retirement savings increases with workers age ranges. Household Retirement Savings Household Retirement Savings by ge (%) Less than $,000 1 $,000 to less than $10,000 $10,000 to less than $,000 $,000 to less than $0,000 $0,000 to less than $100,000 $100,000 to less than $0,000 $0,000 or more Not sure 10 1 1 17 $0k or more $100k to less than $0k $0k to less than $100k $k to less than $0k $10k to less than $k $k to less than $10k Less than $k 7 7 1 1 0 1 0 1 10 1 11 1 11 10 1 11 7 7 7 1 1 11 10 10 Decline to answer 1 0-0- 0-0- 0-70+ Not sure 1 11 10 Decline to answer 17 11 1 1 17 17 BSE: ll Qualified Respondents (n=00) Q100 pproximately how much money does your household have saved in all of your retirement accounts? Please include IRs, 01(k)s, 0(b)s, and any other savings for retirement to which you and/or your spouse or partner have contributed funds.

Using Professional dvisors bout a third of workers use a professional advisor to help them manage their retirement savings or investments This year workers are having advisors do more financial planning and calculating goals and less recommendations on asset allocation. Use a Professional Financial dvisor to Help Manage Your Retirement Savings or Investments, % Indicate Yes 0 '11 0/ 10 '0/'0 '07 N= N=7 N=1 N= BSE: Full and Part-time; Investing for retirement Q0. Do you use a professional financial advisor to help manage your retirement savings or investments? BSE: Full and Part-time; Use financial advisor Q70. What types of services do you use your professional financial advisor to perform? Make retirement investment recommendations such as mutual funds, annuities, stocks, bonds, etc. General financial planning Calculate retirement savings goal Recommend other retirement-related product needs including health, life, and long-term care insurance Types of Services Financial dvisor Performs Tax preparation Some other services '11 '0/' '0/' '07 '11 '0/' '0/' '07 '11 '0/' '0/' '07 '11 '0/' '0/' '07 '11 '0/' '0/' '07 '11 '0/' '0/' '07 7 1 1 1 0 1 11 (N=101) 0/ 10 (N=) 0/ 0 (N=771) 07 (N=717) 7 1

Information Sources: Retirement Planning & Investing Workers are seeking out more sources of information for retirement planning and weighing multiple sources equally increase in none being the most influential. 11 0/ 10 0/ 0 07 Most Most Most Most Sources of Information 11 Influential 0/ 10 Influential 0/ 0 Influential 07 Influential Multiple responses N=00 N= N= N= N= N=77 N=01 N= Financial planner/broker 0 0 0 7 1 Friends/Family 1 1 1 1 1 Financial websites 1 1 1 10 Retirement plan provider website 0 10 10 Print newspapers/magazines 7 7 Plan provider printed material 1 17 1 1 Employer 17 1 1 1 Financial-related TV shows 1 1 1 1 1 Retirement calculators 17 1 1 1 ccountant 11 11 Insurance agent 1 1 1 1 Lawyer 0 1 <1 1 Other 7 None 1 1 1 1 1 BSE: Full and Part-time Q. What sources of information do you rely on for retirement planning and investing? Select all that apply. BSE: Selected more than one info source Q. Of these sources, which one influences your decisions the most?

Information Resources: Helpfulness Workers found information on the plan provider s website to be the most helpful, but information on the employer s website ranked as one of the least helpful. Bottom Box Top Box Not at all helpful Not too helpful Somewhat helpful Very helpful Information on the retirement plan provider's website 17% 1 0 % Brochures and information received in the mail and/or with statements from the retirement plan provider % 1 1 0% Informative emails sent to my work and/or my personal address from the retirement plan provider 1% 1 10 % Brochures and fliers received from my employer % 7 1 7% Informational seminars, meetings, and/or workshops by the retirement plan provider 1% 1 11 % Information on my employer's website % 1 10 % Informational seminars, meetings, and/or workshops by my employer 17% 1 % Informative emails sent to my work and/or my personal address from my employer 1% 7 1 7 % 11 N=00 BSE: Full and Part-time Q0. How helpful do you find the following in assisting you to plan, save, and invest for retirement?

Motivation to Learn More about Retirement Saving Tax breaks became less of a motivation to learn more about retirement savings, but remained the single most popular motivation overall. 11 N=00 0/ 10 N= Larger tax breaks/incentives for saving in a retirement plan good starting point that is easy to understand 1 1 Educational materials that are easier to understand 1 1 7 financial advisor 1 7 greater sense of urgency (or fear) that I need to save 10 Other Nothing - I am already educated enough 1 1 11 11 Nothing - I'm just not interested Motivations (Multiple Response) Main Motivation (Single Response) BSE: Full and Part-time Q00. What would motivate you to learn more about saving and investing for retirement? Q01. Which one of the following would motivate you the most to learn more about saving and investing for retirement? 7

Standard of Living Eight of ten workers report their standard of living will either decrease or stay the same. Decrease Increase Stay the Same Not Sure 11 (n=00) 10 7 11 BSE: ll Qualified Respondents Q100. Do you expect your standard of living to increase, decrease, or stay the same when you retire?

Providing Financial Support for Family quarter of workers are unsure if they will need to support family members while they are retired and may not be planning for it if they do. Total N=10 Not sure 7 Yes 1 No BSE: ll Qualified Respondents Q10 (NEW)Do you expect that you will need to provide financial support for your family while you are retired?

Retirement Strategy: Factors Two-thirds of workers report on-going living expenses to be a factor in determining their retirement strategy. Total N=10 On-going living expenses Total retirement savings and income needs Social Security and Medicare benefits Healthcare costs Investment returns Inflation Tax planning Long-term care insurance Estate planning Contingency plans for retiring sooner than expected and/or savings shortfalls Other Not sure 1 7 7 1 1 1 0 0 0 0 0 BSE: Has Retirement Strategy Q110 (NEW)Which of the following have you factored into your retirement strategy? 0 0

Conversations bout Retirement Three quarters of workers report discussing saving, investing and planning for retirement with family and friends at least occasionally. Total N=00 Never 7 Frequently Frequently Occasionally Do it myself Occasionally BSE: ll Qualified Respondents Q11. How frequently do you discuss saving, investing and planning for retirement with family and friends? 1

Familiarity With Partner s Retirement Plan Two-thirds of workers are familiar with their partner s retirement plan. Not too familiar Not at all familiar Somewhat familiar Very familiar 11 1 1 0 BSE: Married Or In Civil Union (n=) Q10. How familiar are you with your partner s retirement plan and savings?

Retirement Strategy: Written Plan Half of workers plan to work after they retire, mostly in part-time jobs. Yes, I plan to work full-time Yes, I plan to work part-time '11 BSE: ll Qualified Respondents Q1. Do you plan to work after you retire?

Working Into Retirement While a third of workers see working as something pleasurable that they want to continue pursuing into retirement, many more feel they need to work for the income or benefits. Most do not have a back up plan if they are unable to work. Main Reason for Working fter Retirement ge N=1 Backup Plan for Income if Unable to Work N=10 Can't afford to retire or haven't saved enough Need health benefits 10 Need: % Not sure 1 Yes 0 Want to stay involved Enjoy what I do 1 0 Enjoyment: % Want the income 1 None of the above No BSE: Plan On Retiring fter Or Working fter Retirement; ll Qualified Respondents Q10. What is your main reason for working after retirement or the normal retirement age of? Q1. In the event you are unable to work before your planned retirement, do you have a backup plan for retirement income?

Understanding of Government Benefits Social Security is the most understood of the three government benefits. fifth of workers have no understanding of Medicare. Social Security Medicare Medicaid None great deal 1 Quite a bit 7 Some 1 None 1 great deal Quite a bit 1 Some 0 None 7 great deal Quite a bit 1 Some 0 BSE: ll Qualified Respondents (n=00) Q10. How good of an understanding do you have of the following government benefits?