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AGENDA 01 ENVIRONMENT 02 DETAILED 03 WHAT 04 GOALS 05 QUESTIONS ANALYSIS OF 2013 RESULTS ARE THE CONCLUSIONS OF THE FIRST PART OF THE PLAN? 2014-2016 / ANSWERS 2
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01 ENVIRONMENT 4
ENVIRONMENT STRONG TENSIONS IN FOREX Exchange rates evolution vs Euro (index 100) 110 100 90 87,6 80 70 60 J F M A M J J A S O N D J F M A M J J A S O N D 2012 2013 70,3 63,6 Russian Rouble Brazilian Real Argentine Peso 5
ENVIRONMENT VERY CONTRASTED VEHICLE MARKETS EVOLUTIONS TIV WORLD* - 1,1% EUROPE - 1,6% EURASIA - 6,2% EUROMED - AFRICA + 6,1% AMERICAS + 1,2% ASIA - PACIFIC + 0,7% * TIV PC + LCV on RCI perimeter FRANCE - 6% GERMANY - 4% UK + 11% RUSSIA - 6% INDIA - 7% CHINA + 13% BRAZIL - 2% ARGENTINA + 13% MOROCCO - 7% TURKEY + 10% 6
ENVIRONMENT 2011-2013: 4 GOALS SUPPORTING THE SUSTAINABLE GROWTH OF RCI BANQUE Speed Up RCI Banque s INTERNATIONALIZATION Develop the PRODUCT RANGE FOR NEW & USED VEHICLES Become a SERVICE PROVIDER FOR BATTERY LEASING Start a RETAIL SAVINGS ACTIVITY 1 2 3 4 7
02 DETAILED ANALYSIS OF 2013 RESULTS COMMERCIAL RESULTS FINANCIAL RESULTS 8
02 DETAILED ANALYSIS OF 2013 RESULTS COMMERCIAL RESULTS FINANCIAL RESULTS 9
DETAILED ANALYSIS OF 2013 RESULTS REDUCTION OF PENETRATION RATE DISPERSION Penetration Rate (%) 46,0 33,0 31,6 47,5 38,0 Excl. Russia & Turkey 35,2 34,6 33,5 32,5 RCI Banque 25,8 25,6 2010 2011 2012 2013 Penetration Rate (PR): number of financing contracts / number of registered vehicles 10
DETAILED ANALYSIS OF 2013 RESULTS ESTABLISHED MARKETS STILL HAVE POTENTIAL FRANCE SPAIN GERMANY TIV - 5,4 % + 4,1 % - 4,1 % REGISTRATIONS - 1,7 % + 10,2 % - 6,6 % FINANCING CONTRACTS - 1,7 % + 19,2 % + 12,6 % 11
DETAILED ANALYSIS OF 2013 RESULTS WHILE DEVELOPMENT OF EMERGING MARKETS ACCELERATES BRAZIL TURKEY RUSSIA TIV - 1,6 % + 9,7 % - 6,1 % REGISTRATIONS - 9,3 % + 28,1 % + 3,3 % FINANCING CONTRACTS + 10,7 % + 28,1 % + 21,6 % 12
DETAILED ANALYSIS OF 2013 RESULTS TOP 10 RANKING: GOOD BALANCE BETWEEN EUROPE AND EMERGING MARKETS 2010 FRANCE 1 GERMANY 2 KOREA 3 ITALIY 4 BRAZIL 5 SPAIN 6 UK 7 RUSSIA 8 BELGIUM 9 TURKEY 10 2013 EVOLUTION FRANCE 1 BRAZIL 2 RUSSIA 3 GERMANY 4 ITALY 5 SPAIN 6 UK 7 TURKEY 8 ARGENTINA 9 KOREA 10 Top 10 countries ranking, based on New Car financing contracts figures 13
DETAILED ANALYSIS OF 2013 RESULTS COUNTRIES OUTSIDE EUROPE REPRESENT NOW 38% OF NEW CAR FINANCING CONTRACTS INTERNATIONAL 38% Eurasia Euromed-Africa Americas Korea EUROPE 39% FRANCE 23% RCI Banque has a commercial activity in 35 countries % of NC financing contracts of the region / total number of NC financing contracts 14
DETAILED ANALYSIS OF 2013 RESULTS GROWTH ON USED CARS STILL MOVING FORWARDS Number of contracts 200,000 000 150,000 000 149,536 166,161 179,912 189,778 + 27 % 100,000 000 50,000 000 0 2010 2011 2012 2013 Used Cars 15
DETAILED ANALYSIS OF 2013 RESULTS A RECORD HIGH NUMBER OF NEW FINANCING CONTRACTS Number of contracts 1,200,0001 000 1,000,0001 1,039,106 1,139,824 1,095,478 1,181,916 + 14 % 800,000 000 600,000 000 400,000 000 200,000 000 0 2010 2011 2012 2013 Non consolidated figures Used Cars New Cars 16
DETAILED ANALYSIS OF 2013 RESULTS SERVICES ARE GAINING MOMENTUM Number of contracts 2,000,000 1,756,496 1,500,000 000 1,063,412 1,243,973 1,311,105 + 65 % 1,000,000 500,000000 0 2010 2011 2012 2013 Services contracts 17
DETAILED ANALYSIS OF 2013 RESULTS STRONG GROWTH ON BATTERY LEASING At end 2013, 31 600 BATTERIES leased (+ 108% vs 2012) 150 million of outstandings Activity rolled out in 19 COUNTRIES Launch with Nissan of BATTERY LEASING FOR LEAF NEW DIGITAL SOLUTIONS to support battery leasing 18
DETAILED ANALYSIS OF 2013 RESULTS NET COLLECTED RETAIL SAVINGS REPRESENT 17% OF RCI BANQUE S OUTSTANDINGS End 2012 1 COUNTRY > 22,500 customers 893 MILLION of outstandings End 2013 2 COUNTRIES > 134,000 customers 4.3 BILLION of outstandings 19
DETAILED ANALYSIS OF 2013 RESULTS THE RETAIL SAVINGS ACTIVITY ENABLES RCI BANQUE TO REDUCE ITS DEPENDENCE ON CAPITAL MARKETS Annual refinancing 2012 2013 2012 2013 NET COLLECTED SAVINGS 15% 52% BONDS 48% 32% SECURITIZATION (ABS) 32% 13% OTHERS (EXCL. SAVINGS) 5% 2% 20
02 DETAILED ANALYSIS OF 2013 RESULTS COMMERCIAL RESULTS FINANCIAL RESULTS 21
DETAILED ANALYSIS OF 2013 RESULTS AVERAGE PERFORMING LOANS STABLE, DESPITE NEGATIVE FOREX IMPACTS Million 25,000 20,000 000 20,981 22,767 24,185 24,219 + 15.4 % 15,000 10,000 000 Retail average performing loans 5,0005 0 2010 2011 2012 2013 Wholesale average performing loans Total 22
DETAILED ANALYSIS OF 2013 RESULTS A GROWING CONTRIBUTION OF SERVICES Millions 1 800 11,600 22.6% 24.5% 1,400 1,200 1,000 18.6% 18.6% 1,133 1,189 1,239 1,221 800 600 2010 2011 2012 2013 Share of services Net Banking Income 23
DETAILED ANALYSIS OF 2013 RESULTS COMMERCIAL ACTIVITY GROWING, WHILE COST OF RISK UNDER CONTROL 0 2010 2011 2012 2013-20 - 0.23% -40-0.40% - 0.38% - 0.42% -60-52.0-80 -100-120 - 85.0-91.0-102 Total ( M) as % of outstandings 24
DETAILED ANALYSIS OF 2013 RESULTS STABLE OPERATING EXPENSES 1,500 1500 1,133 1,189 1,239 1,221 1,000 1000 500 30.3% 30.3% 30.7% 31.0% 0-500 - 344-360 - 380-379 2010 2011 2012 2013 Net Banking Income ( M) Operating expenses ratio Operating expenses ( M) 25
DETAILED ANALYSIS OF 2013 RESULTS EARNINGS BEFORE TAX AND R.O.E. AT HIGH LEVEL 800 600 704 786 773 744 600 467 493 490 469 3.35% 3.45% 3.19% 3.07% 400 23.6% 23.3% 22.2% 400 20.1% 200 2010 2011 2012 2013 200 2010 2011 2012 2013 Earnings Before Tax ( M) Net Income ( M) Earnings Before Tax (as % of Average Performing Loans) R.O.E. (excl. Non Recurring Elements) 26
03 WHAT ARE THE CONCLUSIONS OF THE FIRST PART OF THE PLAN? 27
WHAT ARE THE CONCLUSIONS OF THE FIRST PART OF THE PLAN? A PROFITABLE GROWTH, WITH COST OF RISK UNDER CONTROL PROFITABLE GROWTH 2010 2013 VARIATION Average Performing Loans ( M) 20,981 24,219 + 15.4% Penetration Rate 31.6% 34.6% + 3 pts Earnings Before Tax ( M) 704 744 + 5.7% Net Income ( M) 467 469 + 0.4% Cost of Risk (as % of APL) 0.40% 0.42% + 0.02 pts DIVERSIFICATION OF REFINANCING SOURCES 2010 2013 Share of retail savings, as % of outstandings 0% 17% 28
WHAT ARE THE CONCLUSIONS OF THE FIRST PART OF THE PLAN? A SUSTAINABLE GROWTH, BASED ON 3 STRATEGIC PILARS INTERNATIONAL development Financing of the 5 ALLIANCE S BRANDS SERVICES 29
WHAT ARE THE CONCLUSIONS OF THE FIRST PART OF THE PLAN? FINANCING THE CAR BY RCI BANQUE INCREASES CUSTOMER S BRAND LOYALTY Impact on Renault brand loyalty rate (in points) 25 + 20.9 20 + 18.9 15 10 5 + 5.4 + 5.4 + 10.4 + 14.7 0 FRANCE GERMANY UK SPAIN ITALY RUSSIA 2012 datas 30
04 GOALS 2014-2016 STRATEGIC FOCUSES OBJECTIVES 31
04 GOALS 2014-2016 STRATEGIC FOCUSES OBJECTIVES 32
GOALS 2014-2016 2014-2016: 4 STRATEGIC GOALS TO SUPPORT RCI BANQUE S GROWTH Expand product range, focus on SERVICES Speed up digital innovations to develop CUSTOMER value potential Support the lnternational development of the Alliance Challenge ORGANIZATION to foster a performance mindset 1 2 3 4 33
GOALS 2014-2016 FROM CAR CENTRIC TO CUSTOMER CENTRIC CUSTOMER EXPERIENCE UP / CROSS SELLING PURCHASE OPPORTUNITIES CUSTOMER VALUE + SERVICES NEW PRODUCTS R.O.I. 34
GOALS 2014-2016 FROM CREDIT INSURANCES TO SERVICES OFFERS TARGETING CAR DRIVERS SERVICES SERVICES CREDIT INSURANCES INSURANCES & SERVICES LINKED WITH THE USE OF THE CAR INSURANCES & SERVICES DESIGNED FOR THE CAR DRIVER S NEEDS 35
GOALS 2014-2016 NEW MARKET OPENINGS INDIA COLOMBIA CHINA 36
GOALS 2014-2016 MORE AND MORE MULTICULTURAL MANAGEMENT 11 Nationalities 35 Managing Directors 37
04 GOALS 2014-2016 STRATEGIC FOCUSES OBJECTIVES 38
GOALS 2014-2016 2014-2016 PLAN OBJECTIVES 1 NEW BRAND 39
GOALS 2014-2016 2014-2016 PLAN OBJECTIVES 1 NEW BRAND 2 MILLION OF SERVICES 40
GOALS 2014-2016 2014-2016 PLAN OBJECTIVES 1 NEW BRAND 2 MILLION OF SERVICES 30% OF OUTSTANDINGS FROM RETAIL SAVINGS 41
05 QUESTIONS / ANSWERS 42
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