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Summary of Benefits and Coverage: What this Plan covers & What You Pay For Covered Services Coverage Period: 01/01/2019-12/31/2019 Ambetter from Sunshine Health: Ambetter Balanced Care 5 (2019) Coverage for: Individual/Family Plan Type: EPO The Summary of Benefits and Coverage (SBC) document will help you choose a health plan. The SBC shows you how you and the plan would share the cost for covered health care services. NOTE: Information about the cost of this plan (called the premium) will be provided separately. This is only a summary. For more information about your coverage, or to get a copy of the complete terms of coverage, visit https://ambetter.sunshinehealth.com/2019-brochures.html, or call 1-877-687-1169 (Relay FL: 1-800-955-8770). For general definitions of common terms, such as allowed amount, balance billing, coinsurance, copayment,, provider, or other underlined terms see the Glossary. You can view the Glossary at https://www.healthcare.gov/sbc-glossary or call 1-877-687-1169 (Relay FL: 1-800-955-8770) to request a copy. Important Questions Answers Why This Matters: What is the overall? Are there services covered before you meet your? Are there other s for specific services? What is the out-ofpocket limit for this plan? What is not included in the out-of-pocket limit? Will you pay less if you use a network provider? Do you need a referral to see a specialist? $7,350 individual/$14,700 family. Yes. Preventive care services, primary care, specialist, and urgent care office visits, generic and preferred brand drugs are covered before you meet your. No. For network providers: $7,350 individual/$14,700 family. No, for non-network providers. Premiums, balance-billing charges, and health care this plan doesn t cover. Yes. See Find a Provider or call 1-877-687-1169 for a list of network providers. No. Generally, you must pay all of the costs from providers up to the amount before this plan begins to pay. If you have other family members on the plan, each family member must meet their own individual until the total amount of expenses paid by all family members meets the overall family. This plan covers some items and services even if you haven t yet met the amount. But a copayment or coinsurance may. For example, this plan covers certain preventive services without cost-sharing and before you meet your. See a list of covered preventive services at https://www.healthcare.gov/coverage/preventive-care-benefits/. You don t have to meet s for specific services. The out-of-pocket limit is the most you could pay in a year for covered services. If you have other family members in this plan, they have to meet their own out-of-pocket limits until the overall family out-of-pocket limit has been met. Even though you pay these expenses, they don t count toward the out of pocket limit. This plan uses a provider network. You will pay less if you use a provider in the plan s network. You will pay the most if you use an out-of-network provider, and you might receive a bill from a provider for the difference between the provider s charge and what your plan pays (balance billing). Be aware, your network provider might use an out-of-network provider for some services (such as lab work). Check with your provider before you get services. You can see the specialist you choose without a referral. SBC-21663FL0130070-01 Underwritten by Celtic Insurance Company 1 of 8

All copayment and coinsurance costs shown in this chart are after your has been met, if a applies. Common Medical Event Services You May Need Network Provider (You will pay the least) What You Will Pay Out-of-Network Provider (You will pay the most) Limitation, Exceptions, & Other Important Information If you visit a health care provider's office or clinic If you have a test Primary care visit to treat an injury or illness Specialist visit Preventive care/ screening/ immunization Diagnostic test (x-ray, blood work) Imaging (CT/PET scans, MRIs) $40 Copay/visit; does not $80 Copay/visit; does not No charge -----None----- -----None----- You may have to pay for services that aren t preventive. Ask your provider if the services needed are preventive. Then check what your plan will pay for. Failure to obtain prior authorization for any service that requires prior authorization may result in reduction of benefits. See your policy for more details. 2 of 8

Common Medical Event Services You May Need Network Provider (You will pay the least) What You Will Pay Out-of-Network Provider (You will pay the most) Limitation, Exceptions, & Other Important Information If you need drugs to treat your illness or condition More information about prescription drug coverage is available at Preferred Drug List. If you have outpatient surgery Generic drugs (Tier 1) Preferred brand drugs (Tier 2) Non-preferred brand drugs (Tier 3) Specialty drugs (Tier 4) Facility fee (e.g., ambulatory surgery center) Physician/surgeon fees Retail: $20 Copay/prescription; Mail order: $60 Copay/prescription; does not Retail: $60 Copay/prescription; Mail order: $180 Copay/prescription; does not Prescription drugs are provided up to 31 days retail and up to 90 days through mail order. Mail orders are subject to 3x retail cost-sharing amount. Prescription drugs are provided for up to 31 days retail and up to 90 days through mail order. Mail orders are subject to 3x retail cost-sharing amount. Prescription drugs are provided for up to 31 days retail and up to 90 days through mail order. Mail orders are subject to 3x retail cost-sharing amount. Prescription drugs are provided for up to 31 days retail and up to 90 days through mail order. Mail orders are subject to 3x retail cost-sharing amount. 3 of 8

Common Medical Event Services You May Need Network Provider (You will pay the least) What You Will Pay Out-of-Network Provider (You will pay the most) Limitation, Exceptions, & Other Important Information If you need immediate medical attention If you have a hospital stay If you need mental health, behavioral health, or substance abuse services Emergency room care Emergency Medical transportation Urgent Care Facility fee (e.g., hospital room) Physician/surgeon fees Outpatient services Inpatient services $100 Copay/visit; does not $40 Copay/office visit; does not ; for all other services -----None----- -----None----- -----None----- (PCP and other practitioner visits do not require prior authorization) 4 of 8

Common Medical Event Services You May Need Network Provider (You will pay the least) What You Will Pay Out-of-Network Provider (You will pay the most) Limitation, Exceptions, & Other Important Information If you are pregnant Office visits Childbirth/delivery professional services Childbirth/delivery facility services $40 Copay/visit; does not Prior authorization not required for deliveries within the standard timeframe per federal regulation, but may be required for other services. Cost-sharing does not for preventive services. Depending on the type of services, coinsurance, or copayment may. Maternity care may include tests and services described elsewhere in the SBC (i.e. ultrasound). Prior authorization not required for deliveries within the standard timeframe per federal regulation, but may be required for other services. Cost-sharing does not for preventive services. Depending on the type of services, coinsurance, or copayment may. Maternity care may include tests and services described elsewhere in the SBC (i.e. ultrasound). Prior authorization not required for deliveries within the standard timeframe per federal regulation, but may be required for other services. Cost-sharing does not for preventive services. Depending on the type of services, coinsurance, or copayment may. Maternity care may include tests and services described elsewhere in the SBC (i.e. ultrasound). 5 of 8

Common Medical Event If you need help recovering or have other special health needs If your child needs dental or eye care Services You May Need Network Provider (You will pay the least) What You Will Pay Out-of-Network Provider (You will pay the most) Home health care Rehabilitation services Habilitation services Skilled nursing care Durable medical equipment Hospice services Children's eye exam No charge 1 Visit per year. Children's glasses No charge 1 Item per year. Children's dental check-up -----None----- Limitation, Exceptions, & Other Important Information 20 Days per year. 35 Visits per year, combined limit for all outpatient therapy (PT, OT, ST) plus chiropractic. 60 Days per year in a facility. Excluded Services & Other Covered Services Services your Plan Generally Does NOT cover (Check your policy or plan documentation for more information and a list of any other excluded services.) Abortion (Except in cases of Bariatric surgery Infertility treatment Private-duty nursing rape, incest, or when the life of the mother is endangered) Cosmetic surgery Long-term care Routine eye care (Adult) Acupuncture Dental care Non-emergency care when Weight loss programs Hearing aids traveling outside the U.S. 6 of 8

Other Covered Services (Limitations may to these services. This isn't a complete list. Please see your plan document.) Chiropractic care (35 visits per year combined with outpatient therapy services (PT,OT,ST)) Routine foot care (For diabetes treatment) Your Rights to Continue Coverage: There are agencies that can help if you want to continue your coverage after it ends. The contact information for those agencies is: Ambetter from Sunshine Health at 1-877-687-1169 (Relay FL: 1-800-955-8770); Florida Office of Insurance Regulation, 200 East Gaines Street, Tallahassee, FL 32399-4288, Phone No. (850) 413-3089 or (877) MY-FL-CFO (693-5236). Other coverage options may be available to you too, including buying individual insurance coverage through the Health Insurance Marketplace. For more information about the Marketplace, visit www.healthcare.gov or call 1-800-318-2596. Your Grievance and Appeals Rights: There are agencies that can help if you have a complaint against your plan for a denial of a claim. This complaint is called a grievance or appeal. For more information about your rights, look at the explanation of benefits you will receive for that medical claim. Your plan documents also provide complete information to submit a claim, appeal, or a grievance for any reason to your plan. For more information about your rights, this notice, or assistance, contact: Florida Office of Insurance Regulation, 200 East Gaines Street, Tallahassee, FL 32399-4288, Phone No. (850) 413-3089 or (877) MY-FL-CFO (693-5236). Does this plan provide Minimum Essential Coverage? Yes If you don t have Minimum Essential Coverage for a month, you ll have to make a payment when you file your tax return unless you qualify for an exemption from the requirement that you have health coverage for that month. Does this plan meet the Minimum Value Standards? Yes If your plan doesn t meet the Minimum Value Standards, you may be eligible for a premium tax credit to help you pay for a plan through the Marketplace. Language Access Services: Spanish (Español): Para obtener asistencia en Español, llame al 1-877-687-1169 (Relay FL: 1-800-955-8770). Tagalog (Tagalog): Kung kailangan ninyo ang tulong sa Tagalog tumawag sa 1-877-687-1169 (Relay FL: 1-800-955-8770). Chinese ( 中文 ): 如果需要中文的帮助, 请拨打这个号码 1-877-687-1169 (Relay FL: 1-800-955-8770). Navajo (Dine): Dinek'ehgo shika at'ohwol ninisingo, kwiijigo holne' 1-877-687-1169 (Relay FL: 1-800-955-8770). To see examples of how this plan might cover costs for a sample medical situation, see the next section. 7 of 8

About these Coverage Examples: This is not a cost estimator. Treatments shown are just examples of how this plan might cover medical care. Your actual costs will be different depending on the actual care you receive, the prices your providers charge, and many other factors. Focus on the cost sharing amounts (s, copayments and coinsurance) and excluded services under the plan. Use this information to compare the portion of costs you might pay under different health plans. Please note these coverage examples are based on self-only coverage Peg is Having a baby (9 months of in-network prenatal care and a hospital delivery) The plan's overall Specialist copayment Hospital (facility) coinsurance Other coinsurance $7,350 $80 This EXAMPLE even includes services like: Specialist office visits (prenatal care) Childbirth/Delivery Professional Services Childbirth/Delivery facility Services Diagnostic test (ultrasounds and blood work) Specialist visit (anesthesia) Managing Joe's type 2 Diabetes (a year of routine in-network care of a wellcontrolled condition) The plan's overall Specialist copayment Hospital (facility) coinsurance Other coinsurance $7,350 $80 This EXAMPLE even includes services like: Primary care physician office visits (includes disease education) Diagnostic tests (blood work) Prescription Drugs Durable medical equipment (glucose meter) Mia's Simple Fracture (in-network emergency room visit and follow up care) The plan's overall Specialist copayment Hospital (facility) coinsurance Other coinsurance $7,350 $80 This EXAMPLE even includes services like: Emergency room care (including medical supplies) Diagnostic test (x-ray) Durable medical equipment (crutches) Rehabilitation services (Physical therapy) Total Example Cost $12,800 In this example, Peg would pay: Cost Sharing Deductibles $6,790 Copayments $560 Coinsurance $0 What isn't covered Limits or exclusions $60 The total Peg would pay is $7,410 Total Example Cost $7,400 In this example, Joe would pay: Cost Sharing Deductibles $1,900 Copayments $1,900 Coinsurance $0 What isn't covered Limits or exclusions $60 The total Joe would pay is $3,860 Total Example Cost $1,900 In this example, Mia would pay: Cost Sharing Deductibles $1,600 Copayments $200 Coinsurance $0 What isn't covered Limits or exclusions $0 The total Mia would pay is $1,800 The plan would be responsible for the other costs of these EXAMPLE covered services. 8 of 8