UK BUSINESS CONFIDENCE MONITOR Q3 2013

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UK BUSINESS CONFIDENCE MONITOR 213 BUSINESS WITH CONFIDENCE

WELCOME Businesses are feeling at their most confident since Q2 21, with that confidence yet again registering across all sectors and all regions. With confidence at such high levels, the economy is expected to grow by 1.% this quarter, a figure we can afford to be confident in predicting having accurately forecast.3% and.6% growth in Q1 and Q2 of this year s other two BCM surveys. Businesses need to make the most of this environment to ensure that the recovery is consolidated, but currently decisions such as where to invest are being made on a short-term basis. To get a stronger commitment from companies, and to ensure a broad-based recovery has solid foundations, the government must continue to ensure the business environment remains conducive to growth. Michael D M Izza Chief Executive ICAEW From the discussions we have had with companies up and down the country, the results of the survey better reflect the better mood and the improvement in operating conditions they are experiencing. The business environment is steadying and we are pleased to see that employment expectations are improving, reinforcing the suggestion that the private sector remains willing to create jobs. And yet investment remains weak: government needs to maintain a stable environment where UK business can make longer term plans; and the economy can further benefit from the growing confidence we are seeing. Scott Barnes Chief Executive Officer Grant Thornton

ECONOMIST S VIEW The latest ICAEW/Grant Thornton UK Business Confidence Monitor (BCM) shows that business confidence continued to improve in the third quarter of 213. The Confidence Index now stands at +24., the highest level since Q2 21 and up from +16.7 in Q2 213. The Confidence Index is a leading indicator for growth, and this quarter s reading suggests that the economy will expand by 1.% in 213, following the.6% growth seen in the second quarter of the year. Overall, BCM which has correctly predicted economic developments in the first half of 213 suggests that this year the UK economy is set to grow at its fastest rate since 21. KEY ISSUES EMERGING THIS QUARTER Business confidence increased again, suggesting that economic growth will accelerate in 213. Companies report continued growth in profits and turnover, and expect greater growth over the coming year. Businesses expect export growth to pick up over the next 12 months, despite a challenging global economic backdrop. Construction sector confidence stands at a record high, suggesting that the worst may be over for a sector hard hit by the economic downturn. In Q2 213, the UK economy expanded at a quarter-on-quarter rate of.6% according to the ONS s first estimate of growth in the quarter, building on growth of.3% in Q1 213. Critically, growth in the economy was reasonably broad-based, with all four main industrial groups Agriculture, Production, Construction and Services expanding between Q1 213 and Q2 213. Overall the latest data are encouraging but a number of challenges remain in terms of delivering robust and sustainable growth in the UK. Recession across much of the eurozone and economic slowdown in China could limit the potential for an export-led recovery in the short-term. Further, despite an improving economy and higher confidence, intended capital spending growth remains weak, meaning that investment could play a limited role in driving growth over the coming year. Without investment and trade-led growth, the UK economy s medium to long-term growth prospects could be limited. Douglas McWilliams Chief Executive, Cebr ICAEW Economic Partner

BUSINESS CONFIDENCE IN 213 FIG. 1 TREND OF UK BUSINESS CONFIDENCE 3 2 11.5 1 8.8 6.4 4.8 2.1-1 -2-3 -3.9-7.2-19.7-25.7 RECESSION 4.8-28.2 24.6 25.8 25.5 21.5 16.7 12.8-4 -36.3-45.3-5 Q4 Q1 Q2 Q4 Q1 Q2 Q4 Q1 Q2 Q4 Q1 Q2 Q4 Q1 Q2 Q4 Q1 Q2 Q4 Q1 Q2 26 27 28 29 21 211 212 213 11.9 9.6 13.7 8.1-9.7-9.3 12. 4.2 1.1 24. FIG. 2 UK CONFIDENCE INDEX DETAILED RESPONSES % 1 9 8 7 6 5 4 3 2 1 Q4 Q1 Q2 212 213 Much less confident Slightly less As confident Slightly more Much more confident The latest ICAEW/Grant Thornton UK Business Confidence Monitor (BCM) shows business confidence at its highest level since Q2 21. The Confidence Index for 213 stands at +24., up from +16.7 in Q2 213. BUSINESS CONFIDENCE CONTINUES TO RISE The latest findings from BCM show business confidence reaching its highest point since Q2 21. The Confidence Index has now increased for four consecutive quarters, from +1.1 a year ago in 212 to +24. now. This suggests businesses have experienced a sustained period through which the economic outlook has been improving. 21. At the same time, the share of businesses reporting they are less confident about their prospects stands at 13%, less than half the 29% seen in the same quarter a year ago. This quarter, over half of businesses (53%) are more confident about their economic prospects over the coming 12 months compared to the previous 12 months. This is sharply up from the 33% seen in the same quarter in 212, and the highest share since CONFIDENCE INCREASES SIGNIFICANTLY IN 213 CONFIDENCE NOW AT HIGHEST LEVEL SINCE Q2 21 2

FIG. 3 FORECAST OF QUARTERLY GDP GROWTH BASED ON ICAEW CONFIDENCE INDEX % 1.5 1..5 RECESSION Quarter-on-quarter GDP growth Forecast of quarter-on-quarter GDP growth based on Confidence Index. -.5-1. -1.5-2. -2.5-3. Q4 Q1 Q2 Q4 Q1 Q2 Q4 Q1 Q2 Q4 Q1 Q2 Q4 Q1 Q2 27 28 29 21 211 212 Q4 Q1 Q2 213 Source: National Statistics First Release Gross Domestic Product (GDP) and Cebr regression calculations UK economic growth accelerated in the second quarter of 213. Initial estimates from the ONS showed the economy growing at a quarter-on-quarter rate of.6% in Q2 213, exactly as predicted in the last BCM report. Encouragingly, growth in the quarter was relatively broadbased with all of the major industry sectors expanding. BCM POINTS TO STRONGEST GROWTH PERFORMANCE SINCE 21 The latest Confidence Index suggests that the economy will expand at a quarter-on-quarter rate of 1.% in 213. If realised, this would be the fastest quarterly growth since Q2 21 and could point the way to the UK s strongest annual growth performance since 21, when the economy grew by 1.7%. If 213 growth is 1.% and provided there is no contraction in Q4 the UK economy would grow by at least 1.3% over the year. A range of other economic indicators also suggest that the UK economic recovery is gaining momentum: research agency GfK has released consumer confidence data for July showing confidence rising to its highest level since April 21, and there are signs that the housing market is recovering with Bank of England data showing a sharp rise in the number of mortgage approvals compared with a year ago. ONS data show that economic growth in Q2 213 was relatively broadbased, with all major industry sectors Agriculture, Production, Services and Construction expanding in the quarter. Taken together this suggests that the economy is starting to stand on firmer ground. UK ECONOMIC GROWTH EXPECTED TO INCREASE QUARTERLY GROWTH OF 1.% FORECAST FOR 213 3

BUSINESS FINANCIAL PERFORMANCE FIG. 4 AVERAGE % CHANGE OVER 12 MONTHS TO % Change 6 5 3 2 Turnover Gross profits 4 1 Exports 3 2-1 1-2 Plotted on right -3 Year-on-year GDP growth -1-4 -2-5 -3-6 -4 Q4 Q1 Q2 Q4 Q1 Q2 Q4 Q1 Q2 Q4 Q1 Q2 29 21 211 212 213 Q4 Q1 Q2 214-7 Source: National Statistics First Release Gross Domestic Product (GDP) Business financial performance has shown continued growth over the past three years this quarter, businesses report annual growth in turnover and gross profits of 3.2% and 2.3% respectively. Exports are reported to have risen by 3.4% over the same period, despite difficult global business conditions. EXPORT GROWTH EXPECTED TO PICK UP BUT RISKS REMAIN The rate of growth in key performance indicators is expected to increase over the coming year: turnover and gross profits are predicted to rise by 4.9% and 4.6% respectively, while exports are expected to grow by 4.1%. If realised, these figures would represent considerable improvement in business performance. However, companies have been expecting increased growth for some quarters now, but continued challenging trading conditions have prevented these from being realised up to this point. of the eurozone remains in recession, the single currency area s economy is showing tentative signs of stabilising. The unemployment rate in Spain fell for the first time in two years in Q2 213, and data from the European Commission showed consumer confidence rising in the eurozone in July 213. However, clear risks to UK exports remain: in particular, there are concerns that economic slowdown in China will threaten growth prospects across the globe. There are signs that some aspects of the global business environment may be improving: although much BUSINESSES REPORT CONTINUED STEADY PERFORMANCE FASTER GROWTH EXPECTED IN THE YEAR AHEAD 4

FIG. 5 COMPETITION IN THE MARKETPLACE AS A GREATER CHALLENGE 45 Net % 4 Greater 35 challenge* 3 25 2 15 1 5 21 211 212 213 FIG. 6 DOMESTIC SALES AVERAGE % CHANGE OVER 12 MONTHS TO % Change 6 5 4 3 2 1 Q4 All private companies UK listed UK average Q1 Q2 Q4 Q1 Q2 21 211 212 213 214 Q4 Q1 Q2 Q4 Q1 Q2 UK domestic demand growth is holding steady in 212, supported by sales growth among private companies. UK listed companies have consistently reported lower levels of growth than privately owned businesses, and the trend continues this quarter with UK listed companies reporting 2.% annual growth in domestic sales compared with 2.9% growth from private businesses. * calculated as the proportion of companies saying greater challenge, minus the proportion of companies saying less of a challenge DOMESTIC SALES GROWTH EXPECTED TO ACCELERATE This quarter, businesses report that they expect domestic sales growth to accelerate over the coming year, with an average of 4.3% growth predicted overall. Domestic sales growth is expected to be strongest among private companies, which expect to see UK sales expand by 4.9% year on year, rising to 5.4% for private SMEs. In contrast, expected growth among UK listed companies is 3.4%. Domestic demand over the coming year should be supported by rising consumer confidence as well as a recovery in the housing market. ONS data showed that UK house prices increased by 2.9% in May 213 compared with the same month a year ago. From BCM, the net share of businesses reporting customer demand to be a greater challenge now than a year ago has fallen to 28%, the lowest share since 21. However, there are signs that competition in the marketplace has become more of an issue: the net share of businesses reporting market competition to be a greater challenge than a year ago stands at 41% in 213, up from 32% in the same quarter of 21. PRIVATE COMPANIES DRIVING GROWTH IN DOMESTIC SALES MARKET COMPETITION A GROWING CHALLENGE 5

FIG. 7 AVERAGE % CHANGE OVER 12 MONTHS TO % Change 3 2 1 Staff Development Budget Number of Employees Average Total Salary -1-2 -3 Q4 Q1 Q2 Q4 Q1 Q2 Q4 Q1 Q2 Q4 Q1 Q2 Q4 Q1 Q2 29 21 211 212 213 214 There are signs that businesses are investing in their employees. Companies report growth in headcounts, salaries and staff development budgets over the last 12 months, and expect further increases in all three indicators over the coming year. Although growth in staff development budgets is still relatively weak, it is encouraging that businesses are investing more in their employees, and that they expect to increase this over the next 12 months. SIGNS THAT PAY GROWTH IS PICKING UP Unemployment has fallen faster than most economists expected since the start of 212, with the UK unemployment rate declining from 8.2% in Q1 212 to 7.8% in Q1 213. Business Services sector companies played a significant role in job creation over the last year, expanding headcount by 1.7%. Looking forward, companies expect to increase employee numbers by 1.6% on average over the next 12 months. This should prevent UK unemployment rising while the public sector continues to shed jobs. in 212 average total salaries were.9% higher than a year ago, this quarter annual growth of 1.3% is reported, and businesses expect wages to rise by 1.8% over the next 12 months. However, this is still well below inflation, which stood at 2.9% on the consumer price index (CPI) measure in June and is likely to remain above the Bank of England s central 2.% target until at least the end of 213. Employee spending power thus remains under pressure. This quarter s BCM suggests that pay growth is starting to pick up. While COMPANIES INVESTING IN THEIR STAFF GROWTH IN PAY, HEADCOUNTS AND STAFF DEVELOPMENT BUDGETS 6

FIG. 8 BUSINESSES OPERATING BELOW CAPACITY FIG. 9 TIME OPERATING BELOW CAPACITY % businesses operating below capacity by sector 8 7 6 5 4 3 2 % operating below capacity for 35 3 25 2 15 1 1 5 UK average All Production Industries Energy, Water & Mining Manufacturing & Engineering Construction All Service Industries Retail & Wholesale Transport & Storage IT & Comms. Banking, Finance & Insurance Property Business Services Less than a year 1 2 years 3 4 years 5+ years Base: all businesses operating below capacity The proportion of businesses operating below capacity has fallen to its lowest level since Q2 28. This quarter just over half (52%) of businesses report that they have spare capacity, down from 58% in Q2 213. Of those businesses which are operating below capacity, around half (49%) have been doing so for up to two years, but a quarter (25%) report long-term underutilisation of resources, having been operating below capacity for at least five years. SHARE OF BUSINESSES OPERATING BELOW CAPACITY FALLS This quarter just over half (52%) of businesses report operating below capacity, down from 58% in Q2 213 and the lowest share since Q2 28. Although this fall is a further sign that economic conditions are improving, the share of businesses operating below capacity remains greater than before the financial crisis and, in Q2 213, GDP in the UK was still 3.3% below its Q1 28 peak level. The UK economy still has a long way to go to exceed its previous highpoint in economic output. The figures also point to different levels of capacity utilisation between industrial sectors: while around half (52%) of businesses in the Services sector are operating at or above capacity, over three fifths (62%) of businesses in the Construction and Production sectors are operating below capacity, suggesting that significant slack in the non-services part of the economy remains. This fits with ONS data which show that economic output in these sectors has fallen significantly since the financial crisis, while Services sector output has more-or-less recovered to where it was in 28. JUST OVER HALF OF BUSINESSES OPERATING BELOW CAPACITY SPARE CAPACITY REMAINS IN SOME SECTORS 7

SECTOR FOCUS FIG. 1 TREND OF UK BUSINESS CONFIDENCE 6 4 2 UK average IT & Communications Construction -2-4 -6 Q4 Q1 Q2 Q4 Q1 Q2 Q4 Q1 Q2 Q4 Q1 Q2 Q4 Q1 Q2 28 29 21 211 212 213 This quarter, business confidence is highest among those in the Construction and IT & Communications sectors. The Confidence Index for these sectors stands at +31.4 and +3.8 respectively, notably higher than the +24. seen for the UK as a whole. While for IT & Communications confidence has been relatively high compared with other sectors over the last few years, in Construction it appears that a long period of hard economic times may be coming to an end. CONSTRUCTION LOOKS TO BE TURNING A CORNER The UK Construction sector was hit hard by the financial crisis: in Q1 213 Construction output was at its lowest level since Q1 21. However, there are signs that the sector may be turning a corner. This quarter s BCM shows confidence within the Construction sector at a record high, and while businesses report gross profits to have fallen by.5% over the last 12 months, they expect 5.% growth in profits over the coming year. Further, ONS data from Q2 213 estimated that output in the Construction sector increased by.9% compared with the previous quarter. Government infrastructure programmes, as well as policies such as Help to Buy aimed at boosting the housing market, should support the Construction sector. The IT & Communications sector has consistently performed strongly in BCM and has done so again this quarter, suggesting that high-tech industries will help drive the UK economic recovery. This quarter, IT & Communications businesses report that gross profits have risen by 3.8% over the last 12 months, but much stronger growth (of 7.8%) is predicted over the coming year. CONFIDENCE REACHES NEW HIGH IN CONSTRUCTION STRONG PERFORMANCE CONTINUES IN IT & COMMS. 8

TRENDS IN BUSINESS CONFIDENCE INDUSTRY FIG. 11 TREND OF BUSINESS CONFIDENCE BY INDUSTRY 212 Q4 212 Q1 213 Q2 213 213 4 35 3 25 2 15 1 5-5 -1-15 UK AVERAGE All Production Industries Energy, Water & Mining Manufacturing & Engineering Construction All Service Industries Retail & Wholesale Transport & Storage IT & Comms. Banking, Finance & Insurance Property Business Services This quarter, confidence has held steady or risen across all industry sectors. Confidence has remained in positive territory for at least three quarters signalling broadbased optimism about the UK s economic prospects. In Retail & Wholesale and Business Services, confidence has increased significantly this quarter. POSITIVE CONFIDENCE FOR THIRD SUCCESSIVE QUARTER Findings from this quarter show business confidence in positive territory in each of the broad industry sectors in BCM Production, Construction and Services for the third successive quarter; this suggests that the economic recovery is starting to extend in earnest beyond the Services sector. Recovery in non-services sectors will play an important role in getting economic output back to the levels seen before the financial crisis. ONS data show that, in Q2 213, output in the Production and Construction sectors was 12.5% and 15.3% respectively lower than in the same quarter of 28. Over the same period, output from the Services sector had broadly returned to the level seen in the same quarter of 28, with output standing.2% higher in Q2 213. In the March 213 budget the Chancellor announced that capital investment plans would be increased by 3bn a year from 215/16, which will provide a boost to the Construction sector in particular. BUSINESS CONFIDENCE HAS STOOD IN POSITIVE TERRITORY FOR ALL INDUSTRY SECTORS THROUGHOUT 213 9

TRENDS IN BUSINESS CONFIDENCE REGION FIG. 12 TREND OF BUSINESS CONFIDENCE BY REGION 212 Q4 212 Q1 213 Q2 213 213 4 35 3 25 2 15 1 5-5 -1-15 UK AVERAGE England London South East (excl London) South West East of England East Midlands West Midlands North West Northern England Yorks & Humber Scotland Wales Business confidence has continued to strengthen across the regions this quarter. In all regions of the UK, confidence has remained in positive territory for three consecutive quarters, with an average Confidence Index reading in 213 of +24., up from +16.7 in Q2 213. Confidence in Northern England has increased significantly this quarter to +35.9 from +19.7 in Q2 213. CONFIDENCE REMAINS POSITIVE IN EVERY UK REGION There have been steady increases in confidence in almost every UK region over the last few quarters, suggesting that the economic recovery is becoming more broad-based at a regional level. Encouragingly, confidence has increased in regions with a relatively high dependence on the public sector, such as Northern England, raising hopes that a private sector recovery will offset some of the negative impacts of government austerity on the economy over the coming years. regions in 213, at +16.1. Labour market data in the region has been relatively weak in recent months, with the unemployment rate rising according to ONS data. For the three months to May 213, unemployment rose by 15, compared with the previous quarter, pushing the unemployment rate up from 9.1% to 9.8% the second highest of the UK regions and much higher than the 7.8% seen for the UK as a whole. Although rising slightly, the Confidence Index for the West Midlands is the lowest of all the UK CONFIDENCE POSITIVE IN ALL REGIONS SIGNIFICANT INCREASE IN CONFIDENCE IN NORTHERN ENGLAND 1

TRENDS IN BUSINESS CONFIDENCE TYPE FIG. 13 TREND OF BUSINESS CONFIDENCE BY COMPANY TYPE 4 35 3 25 2 15 1 5-5 -1-15 UK Confidence Index All UK Listed FTSE 35 All Private Companies Private Companies Large 212 Q4 212 Q1 213 Q2 213 213 Private Companies SME Confidence is positive for all company types this quarter, as it has been since the start of 213. The strongest rises in confidence since the end of 212 have been seen among FTSE 35 listed companies, where confidence was in negative territory in the latter half of last year. CONFIDENCE TRENDS UP ACROSS ALL COMPANY TYPES This quarter, confidence has continued to rise across all types of company. Rising confidence in FTSE 35 listed companies may reflect tentative signs that the economic situation in the eurozone is stabilising, providing better conditions for large listed firms with significant overseas operations. However, FTSE 35 companies still have lower expectations for future growth than privately owned businesses. that conditions are improving for SMEs: for example, the share of SMEs reporting access to capital to be a greater challenge than 12 months ago stands at 13% this quarter, down from 23% in 212. Over the same period, the share of SMEs reporting banking charges to be a greater challenge has fallen from 18% to 14%. Confidence among SMEs stands at +22.5, up from +18.1 in the previous quarter. These figures tally with other findings from BCM which suggest CONFIDENCE STAYS IN POSITIVE TERRITORY FOR ALL COMPANY TYPES FOR THE THIRD SUCCESSIVE QUARTER 11

ABOUT BCM BCM is one of the largest and most comprehensive quarterly reviews of UK business confidence and provides a regular snapshot of the economy, informed by senior business professionals running all types of businesses across the UK. It is shared with a range of national and regional policy-makers, the business community, academics and researchers. It is a credible predictor of GDP and economic change and supports policy decision-making. The report is based on a continuous research programme of approximately 4, telephone interviews each year with ICAEW members working in industry and commerce. This probes opinions on past performance and future prospects for members businesses, and investigates perceived changes in the impact of factors such as availability of skills, government regulation and the tax regime. Data are weighted to represent the UK economy by value. For further technical details please see: BCM Technical Appendix at BUSINESS CONFIDENCE INDEX METHODOLOGY The Business Confidence Index is calculated from the responses to the following: Overall, how would you describe your confidence in the economic prospects facing your business over the next 12 months, compared to the previous 12 months? A score was applied to each response as shown to the right, and an average score calculated. Using this method, a Confidence Index of +1 would indicate that all survey respondents were much more confident about future prospects, while -1 would indicate that all survey respondents were much less confident about future prospects. Further technical details on the design of the survey are available upon request. Variable Score Much more confident +1 Slightly more confident +5 As confident Slightly less confident -5 Much less confident -1 ACKNOWLEDGMENTS Cebr Centre for economics and business research ltd is an independent consultancy with a reputation for sound business advice based on thorough and insightful research. Since 1992, Cebr has been at the forefront of business and public interest research. They provide analysis, forecasts and strategic advice to major UK and multinational companies, financial institutions, government departments and agencies and trade bodies. For further information about Cebr please visit www.cebr.com Kudos Research Interviewing and data analysis was undertaken by Kudos Research. Kudos Research specialises in premium quality, custom-tailored UK and international data collection, as well as data analysis and research advisory services. Kudos Research interviews customers, stakeholders, business leaders and opinion formers across the globe, online and by telephone, as well as recruiting them for focus groups and depth interviews. 12

Grant Thornton UK LLP Dynamic organisations know they need to apply both reason and instinct to decision-making. At Grant Thornton, this is how we advise our clients every day. We combine award-winning technical expertise with the intuition, insight and confidence gained from our extensive sector experience and a deeper understanding of our clients. In the UK, we are led by more than 2 partners and employ nearly 4,5 of the profession s brightest minds, operating from 27 offices. We provide assurance, tax and specialist advisory services to over 4, privatelyheld businesses, public interest entities and individuals nationwide. We are the UK member firm of Grant Thornton International Ltd, one of the world s leading organisations of independent assurance, tax and advisory firms. With over 35, Grant Thornton people, across 12 countries, all focused on making a difference to clients, colleagues and the communities in which we live and work. ICAEW is a world leading professional membership organisation that promotes, develops and supports over 14, chartered accountants worldwide. We provide qualifications and professional development, share our knowledge, insight and technical expertise, and protect the quality and integrity of the accountancy and finance profession. As leaders in accountancy, finance and business our members have the knowledge, skills and commitment to maintain the highest professional standards and integrity. Together we contribute to the success of individuals, organisations, communities and economies around the world. Because of us, people can do business with confidence. ICAEW is a founder member of Chartered Accountants Worldwide and the Global Accounting Alliance. www.charteredaccountantsworldwide.com www.globalaccountingalliance.com ICAEW Chartered Accountants Hall Moorgate Place London EC2R 6EA UK T +44 ()2 792 355 E bcm@icaew.com linkedin.com find ICAEW twitter.com/icaew facebook.com/icaew ICAEW MKTPLM8828 ICAEW 213 MKTPLM12414 8/213