Q REPORT ON ACTIVITIES FOR NW NATURAL IN WASHINGTON

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Q3 2018 REPORT ON ACTIVITIES FOR NW NATURAL IN WASHINGTON July 1, 2018, through September 30, 2018 This quarterly report covers the period July 1 through September 30, 2018, and addresses progress toward 2018 goals for the NW Natural energy-efficiency program in Washington. It includes information on expenditures, gas savings, projects completed and incentives paid during the quarter and year to date. I. PROGRAM SUMMARY A. General Energy Trust achieved 15 percent of the NW Natural-Washington energy efficiency program annual savings goal in Q3, falling short of the 25 percent expected in Q3. Year-todate savings are on track with forecasted expectations. The Portfolio is expected to achieve 99 percent of goal by year-end. B. Commercial sector highlights Existing Buildings savings were driven by fryers and boilers, with boilers comprising 56 percent of commercial savings and fryers representing 35 percent of commercial savings in Q3. Energy Trust continued to work closely with school districts, monitoring construction progress and working to influence equipment choices. A shortage of contractor labor availability is impacting the commercial sector s ability to complete new construction projects on stated timelines, especially at schools that represent a large portion of new construction activity in Southwest Washington. With limited contractor availability, construction companies are prioritizing new construction projects over existing building projects. This makes it difficult to forecast when projects will be complete. Energy Trust increased outreach to the Southwest Washington Contractor Association to educate contracting companies about available incentives and to assist short-staffed contractors with processing Energy Trust incentive applications for eligible projects. Energy Trust increased outreach activities with the Greater Vancouver Chamber of Commerce to promote Energy Trust incentives in the local business community, including the assisted living sector, general contractors, developers and local architecture firms. This outreach resulted in several presentations with local chamber members and businesses, providing an opportunity to increase program awareness and education in this region with an active and robust new construction market. C. Residential sector highlights Approximately 39 percent of residential savings in Q3 were from construction of new EPS TM homes, with home retrofit measures contributing an additional 32 percent of savings. Energy-efficient equipment distributed with incentives paid midstream in the supply chain to distributors and retailers made up an additional 28 percent of residential savings, with multifamily making up the remaining 1 percent. EPS homes continue to save more energy on average so far in 2018 than in 2017. This is a result of more EPS homes than expected built to 20 percent better than code (pathway 2), which Q3 2018 NW Natural Washington Report Page 1 of 5 November 26, 2018

require more efficiency and yield more savings than homes built 10 percent better than code (pathway 1). In Q3, savings from gas fireplace ignition increased 400 percent compared to Q3 2017. The increase is attributed to strong gas fireplace sales from a participating fireplace retailer, Fireside Home Solutions. Multifamily savings are currently only 1 percent of the portfolio, however this is a marked increased since the offering was launched in Q1 and Q2. Energy Trust connected with several property management companies to promote new multifamily incentives, including through joining the Clark County Rental Association. In Q3, the program launched online advertising to promote a limited-time $100 bonus for tankless water heaters set to expire in December 2018. D. Program evaluations Energy Trust completed an Existing Buildings Impact Evaluation 2015-2016, which is available at https://www.energytrust.org/wpcontent/uploads/2018/07/existing_buildings_impact_evaluation_2015-2016.pdf. Energy Trust will apply the findings from this impact evaluation to some commercial measures in 2019 to ensure reported savings are in alignment with actual savings. E. Washington Utilities and Transportation Commission performance metrics The table below compares quarterly results to 2018 goals, as established in NW Natural s Energy Efficiency Plan for Washington (filed December 2017). 2018 results compared to goals Metrics Goal 2018 YTD Q1 results Q2 results Q3 results Q4 results Therms Saved 359,880 179,396 44,057 81,330 54,009 Total Program Costs Average Levelized Cost Per Measure Utility Costs at Portfolio Level $2,254,265 $1,340,440 $363,417 $525,787 $451,237 Less than $0.65 $0.52 $0.59 $0.48 $0.61 Greater than 1.0 This table does not include goal or budget associated with NW Natural s Washington Low-Income Energy Efficiency program delivery. Q3 2018 NW Natural Washington Report Page 2 of 5 November 26, 2018

II. QUARTERLY RESULTS A. Expenditures 1 NEEA Actual Budgeted expenditures Q3 expenditures Q3 Variance Commercial $ 147,029 $ 226,635 $ 79,606 Commercial administration $ 6,597 $ 10,094 $ 3,498 Commercial total $ 153,626 $ 236,730 $ 83,104 Residential $ 284,274 $ 329,288 $ 45,014 Residential administration $ 13,337 $ 14,620 $ 1,283 Residential total $ 297,611 $ 343,908 $ 46,297 NEEA Commercial $ - $ 12,028 $ - NEEA Residential $ - $ 33,382 $ - NEEA administration $ - $ 1,565 $ - NEEA total $ - $ 46,975 $ - Total expenditures $ 451,237 $ 627,613 $ 176,377 In Q1 2018, NW Natural decided to fund NEEA gas market transformation efforts directly rather than through Energy Trust, effective Q1 2018. This decision was made after completion of Energy Trust s 2018 budget, which included NEEA expenditures. Going forward, Energy Trust will make no further payments to NEEA; however, NEEA funding remains in Energy Trust s budget through the end of 2018. Payments to NEEA are now made directly from NW Natural. NW Natural provided a payment to NEEA in Q3 of $37,931. B. Incentives paid Actual incentives Q3 Actual expenditures Q3 Percent incentives/ expenditures $ 48,242 $ 153,626 31% $ 145,403 $ 297,611 49% Total incentives $ 193,645 $ 451,237 43% C. Savings Therms saved Q3 Annual goal Percent achieved Q3 Levelized cost/therm 16,387 160,000 10% $ 0.69 37,623 199,880 19% $ 0.57 Total savings 54,009 359,880 15% $ 0.61 Quarterly savings are anticipated as follows: 10 percent of annual savings in Q1, 10 percent of annual savings in Q2, 25 percent of annual savings in Q3 and 55 percent of annual savings in Q4. 1 Columns may not total due to rounding. Q3 2018 NW Natural Washington Report Page 3 of 5 November 26, 2018

III YEAR-TO-DATE RESULTS A. Activity highlights sites served Q1 Q2 Q3 Q4 Total Commercial Boiler 2-2 4 Commercial laundry washer - - - - Commercial tankless water heater - - - - Condensing tank water heater 2 4 4 10 Custom building controls - 4-4 Dishwasher - - - - Gas convection oven - - 1 1 Gas combination oven - - - - Gas fryer 7 5 10 22 Gas griddle - - - - High-efficiency condensing furnace - - - - High-efficiency condensing unit heater - - - - Infrared radiant heater 8 - - 8 Custom - 5-5 Pipe insulation - - - - Roof insulation - - 1 1 Studies - - 2 2 Wall insulation - - 1 1 Q1 Q2 Q3 Q4 Total Residential Weatherization (insulation, air and duct sealing and windows) 48 53 75 176 Gas hearths 14 20 10 44 Energy Saver Kits 20 21 11 52 Smart thermostats 79 79 69 227 Gas boilers - - - - Gas furnaces 88 98 103 289 Water heaters 5 6 7 18 Online Home Energy Reviews 41 29 9 79 EPS new construction 131 148 120 399 This table of sites served excludes offerings purchased at retail (showerheads) and through distributors (gas hearths and gas tank water heaters) because Energy Trust does not receive site data for those purchases. Q3 2018 NW Natural Washington Report Page 4 of 5 November 26, 2018

B. Revenue Source Actual revenue YTD Budgeted revenue YTD NW Natural $ 1,606,122 $ 1,644,099 C. Expenditures 2 NEEA Actual expenditures YTD Budgeted expenditures YTD Variance Commercial $ 477,232 $ 546,717 $ 69,485 Commercial administration $ 26,240 $ 30,836 $ 4,596 Commercial total $ 503,472 $ 577,553 $ 74,081 Residential $ 793,348 $ 825,670 $ 32,322 Residential administration $ 43,621 $ 44,661 $ 1,040 Residential total $ 836,969 $ 870,331 $ 33,362 NEEA Commercial $ - $ 26,757 $ 26,757 NEEA Residential $ - $ 64,759 $ 64,759 NEEA administration $ - $ 4,780 $ 2,010 NEEA total $ - $ 96,296 $ 93,526 Total expenditures $ 1,340,440 $ 1,544,181 $ 203,740 In Q1 2018, NW Natural decided to fund NEEA gas market transformation efforts directly rather than through Energy Trust, effective Q1 2018. This decision was made after completion of Energy Trust s 2018 budget, which included NEEA expenditures. Going forward, Energy Trust will make no further payments to NEEA; however, NEEA funding remains in Energy Trust s budget through the end of 2018. Payments to NEEA are now made directly from NW Natural. NW Natural provided a payment to NEEA in Q3 of $37,931. D. Incentives paid Actual incentives YTD Actual expenditures YTD Percent incentives/ expenditures $ 190,089 $ 503,472 38% $ 406,101 $ 836,969 49% Total incentives $ 596,190 $ 1,340,440 44% E. Savings Therms saved YTD Annual goal Percent achieved YTD Levelized cost/therm 73,897 160,000 46% $ 0.59 105,499 199,880 53% $ 0.56 Total savings 179,396 359,880 50% $ 0.56 2 Columns may not total due to rounding. Q3 2018 NW Natural Washington Report Page 5 of 5 November 26, 2018