Information Services Group Public Sector

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Departmet of Fiacial Services IV&V Mothly Assessmet Report TABLE OF CONTENTS 1 IV&V MONTHLY ASSESSMENT... 1 1.1 Executive Summary... 1 1.2 IV&V Overall Risk Summary... 3 1.3 IV&V Mothly Assessmet Dashboard... 4 2 IV&V DETAIL REPORTING... 5 2.1 Project Risks... 5 2.2 Project Issues... 5 2.3 Other IV&V Activities... 5 3 IV&V CONTACT INFORMATION... 6 2018 Iformatio Services Group, Ic. All Rights Reserved iii

Departmet of Fiacial Services IV&V Mothly Assessmet Report 1 IV&V Mothly Assessmet 1.1 Executive Summary ISG bega idepedet verificatio ad validatio (IV&V) services for the Desig, Developmet ad Implemet phase (DDI) of the (Project) begiig with the July 2018 reportig period. IV&V observatios are made by participatig i project meetigs ad deliverable review processes, examiig project work products, ad coductig IV&V specific iterviews with the Project Team ad stakeholders. Objective ad idepedet participatio ad work products of IV&V are desiged to idetify, gauge, ad maage project risks to quality, cost, schedule, ad outcomes. Throughout the moth of August, the Project cotiued detailed plaig ad deliverable specificatio activities. The project pla ad schedule are developed by the Project Office (PMO) with the ivolvemet of each Track Maager ad the respective couterparts from Acceture to esure that expectatios are clear ad mutually agreeable ad to ascertai the commitmet of idividual resources to the work beig plaed. Deliverable Expectatio Documets (DED) are used to establish the approach, form, ad substace of each deliverable to be produced. The DED is also where quality criteria are set. These criteria are applied upo delivery to form the basis of acceptace. The Project is also usig the DED process to iform the overall plaig ad schedulig activities by icludig the aticipated timelie of developmet ad delivery of each deliverable. I both activities described above, the Project demostrates a strog commitmet ad disciplie to creatig a pla ad DEDs that are detailed, uambiguous, value-focused, ad most importatly practicable. At this early poit i this phase of the project, the evidece of these qualities is apparet because deadlies are beig met ad work products reviewed reflect thoughtfuless ad thoroughess. Other key observatios for this period iclude: The Pre-DDI PMP is i effect ad referred to actively. The DED for the DDI PMP is approved ad the DDI PMP i uder developmet. The Project has a log-established process to maage risks ad is cosistetly moitorig ad assessig potetial risks. There are presetly o ope risks or issues. The Project has idetified seve iitial risks, oe of which are immiet, with respective mitigatio plas durig August ad these are i process to be logged durig the ext reportig period. The process for maagig risks is part of a comprehesive process desiged to idetify, vet, moitor ad maage the followig: risks, actio items, issues, decisios, ad lessos leared (RAIDL) o a recurrig ad timely basis. Project scope as defied i the SOW is commuicated ad affirmed. No potetially out-of-scope items have emerged. 2018 Iformatio Services Group, Ic. All Rights Reserved 1

Departmet of Fiacial Services IV&V Mothly Assessmet Report PMO cosistetly demostrates strog cost maagemet practices. The Project has adopted quality assurace processes that assure vedor accoutability ad quality upo delivery/submissio. The Project cotiues to maitai a comprehesive, multi-chael commuicatio plaig log. The OCM team has approved DED for commuicatio strategy ad is i the process of developig the strategy. Curret cotracts ecompass all aspects of services/goods ecessary to complete the Project. All kow eeds are specified ad cotracted at this time. Track maagemet ad PMO demostrate accoutability ad performace maagemet practices are i place ad exercised. The followig pages cotai the IV&V mothly assessmet i which ISG provides idepedet observatios usig a evidece-based ratig method applied to fiftee stadard project areas listed i the followig table. Further iformatio regardig ISG s IV&V methodology ca be foud i deliverable IVV2.1, the Florida PALM IV&V Pla. Project Areas Project Itegratio Project Scope Project Time Project Cost Project Quality Project Huma Resources Project Commuicatios Project Chage Cotrol System Capability Project Stakeholder Project Risk Project Procuremet System ad Acceptace Testig Project Vedor Project Traiig The ratigs are calculated usig a five-poit scorig rage desiged to objectively assess coditios i each project area based o evidece observed ad examied. Each assessmet is give a score betwee 1 ad 5 with 1 beig the highest severity ad 5 to idicate o otable fidigs. Ratigs are applied to multiple tasks or deliverables i each project area to calculate a average score for the area. The resultig score for each area is used to determie a status based o the commoly used scale of gree, yellow, or red, as defied i the table below ad idicated by a ico for each project area i the IV&V Dashboard. Color Ico Descriptio Gree Yellow Red The assessmet category or area is o track without material issues. The Project Team should cosider ay recommedatio offered by the IV&V Team as process improvemet opportuities oly. The assessmet category or area faces a challege or set of challeges that could, if left umaaged, egatively impact the Project s outcome i terms of schedule, cost, or quality i the future. The Project Team should prioritize corrective actio. The assessmet category or area faces a challege or set of challeges that threates the Project s outcome i terms of schedule, cost, or quality. The Project Team should take corrective actio immediately. 2018 Iformatio Services Group, Ic. All Rights Reserved 2

Departmet of Fiacial Services IV&V Mothly Assessmet Report White Durig the project life cycle some project areas may ot have activities uderway. Project areas ot assessed will be reported usig a white ico. Whe a project area is assessed ad rated as red or yellow, ISG will provide a detailed descriptio icludig curret status ad actios take, recommedatios o potetial solutios ad cotigecy plas to resolve issues ad reduce risk. 1.2 IV&V Overall Risk Summary Overall Status Curret Period Prior Period Observatios The DDI Phase cotiues to progress accordig to pla. State positios are beig filled cocurret with the o-site arrival of Acceture resources. Quality cotrol, fiacial cotrol, ad vedor processes are established ad cosistetly executed. Plaig activities are focused o practical, value-added activities ad proceedig at a acceptable pace. A effective orgaizatioal structure combied with positive morale amog staff is fosterig a collaborative eviromet. Collaboratio betwee State ad Acceture teams is producig results without some of the more typical challeges that occur whe ew teams are merged. The IV&V Team has idetified o sigificat risks to DDI Phase activities. 2018 Iformatio Services Group, Ic. All Rights Reserved 3

Departmet of Fiacial Services IV&V Mothly Assessmet Report 1.3 IV&V Mothly Assessmet Dashboard IV&V Dashboard PROJECT AREA 1 Project Itegratio 2 Project Scope 3 Project Time 4 Project Cost 5 Project Quality 6 Project Stakeholder 7 Project Commuicatios 8 Project Risk 9 Project Procuremet 10 Project Vedor 11 Project Huma Resource PROJECT AREA DESCRIPTION Cosistet ad effective project maagemet processes are beig used ad coordiated withi the Project ad with Project participats to achieve desired results Effective scope maagemet practices are evidet The Project is effectively maagig the timely completio of the activities The Project is routiely estimatig, budgetig, maagig, ad cotrollig costs so that the project ca be successfully completed The Project is defiig quality measures ad usig cotiuously improvig processes to achieve iteded results The Project has idetified key idividuals, groups or orgaizatios that could impact/be impacted by the Project ad is usig the appropriate strategies to esure stakeholder egagemet o Project decisios, effective goverace, ad productive sposorship participatio The Project team is idetifyig stakeholders ad supportig timely, appropriate ad accessible commuicatios The Project is effectively idetifyig, aalyzig, ad cotrollig project risks ad issues The Project is appropriately maagig the acquisitio of products ad services eeded from outside the project team ad is effectively maagig the resultig cotracts over the life of the cotract The Project is moitorig vedors ad subcotractors to cofirm they meet all requiremets ad maagig performace where eeded The Project is acquirig, developig ad maagig appropriately skilled ad adequately staffed project teams 12 Project Chage Cotrol The Project is appropriately maagig the chage request process ad potetial impacts o project scope, project objectives ad goals, ad implicatios to the overall project pla 13 System Capability 14 Project System ad Acceptace Testig 15 Project Traiig The Project is effectively commuicatig techical process ad security requiremets (ad chages to requiremets), maagig cofiguratio/developmet activities, cotrollig software ad eviromets to support project life cycle The Project has idetified ad developed the appropriate test scripts to evaluate ad accept the system ad supportig deliverables The Project is developig ad deliverig traiig to successfully prepare users for use of the ew system Ratig 2018 Iformatio Services Group, Ic. All Rights Reserved 4

Departmet of Fiacial Services IV&V Mothly Assessmet Report 2 IV&V Detail Reportig 2.1 Project Risks There are o sigificat risks to report for this period. 2.2 Project Issues There are o sigificat issues to report this period. 2.3 Other IV&V Activities Durig this period, the followig activities (pricipally DED or deliverable reviews) were udertake by the IV&V Team as part of our ogoig roll i the quality assurace process. Subject Activities Descriptio DED D011 DED D012 Review ad recommedatios o Deliverable Expectatios Documet (DED) Review ad recommedatios o Deliverable Expectatios Documet (DED) Project Pla Commuicatios Strategy DED D016 Review ad recommedatios o DED Chage Champio Pla DED D018 Review ad recommedatios o DED Solutio Aalysis & Desig Strategy DED D015 Review ad recommedatios o DED Kowledge Trasfer Strategy DED D017 Review ad recommedatios o DED Service Levels Expectatio Reportig Pla DED D020 Review ad recommedatios o DED Orgaizatioal Readiess Strategy DED D022 Review ad recommedatios o DED Requiremets Pla I-SDS 17 Review of Deliverable Iformatio Warehouse Table Aalysis D080 Review of Deliverable Kowledge Trasfer Curriculum Pla 2018 Iformatio Services Group, Ic. All Rights Reserved 5

Departmet of Fiacial Services IV&V Mothly Assessmet Report 3 IV&V Cotact Iformatio ISG (Iformatio Services Group) (NASDAQ: III) is a leadig global techology research ad advisory firm. A trusted busiess parter to more tha 700 cliets, icludig 75 of the top 100 eterprises i the world, ISG is committed to helpig corporatios, public sector orgaizatios, ad service ad techology providers achieve operatioal excellece ad faster growth. The firm specializes i digital trasformatio services, icludig automatio, cloud ad data aalytics; sourcig advisory; maaged goverace ad risk services; etwork carrier services; techology strategy ad operatios desig; chage maagemet; market itelligece ad techology research ad aalysis. Fouded i 2006, ad based i Stamford, Co., ISG employs more tha 1,300 professioals operatig i more tha 20 coutries a global team kow for its iovative thikig, market ifluece, deep idustry ad techology expertise, ad world-class research ad aalytical capabilities based o the idustry s most comprehesive marketplace data. For questios regardig this report, please cotact: Mark Fairbak, ISG Director IV&V Project Maager Mark.Fairbak@isg-oe.com or Natha Frey, ISG Parter IV&V Pricipal Natha.Frey@isg-oe.com 2018 Iformatio Services Group, Ic. All Rights Reserved 6