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Terms and Conditions for Financial Institutions 01 December 2018 Terms and Conditions for Financial Institutions ING Bank N.V., Sofia Branch Effective as of 1 December 2018 These Standard Terms and Conditions for Financial Institutions are effective as of 01 December 2018 and applicable to the Payments Services offered by ING Bank N.V., Sofia Branch. Rates offered in this brochure are subject to change. All fees shown in this brochure are exempt from VAT unless expressly stated otherwise. Exchange rates can be found via your local ING Office.

Overview On June 16, 1994 Bulgarian National Bank granted ING Bank N.V. a full license for banking activities in Bulgaria. ING Bank N.V. - Sofia Branch commenced operations in October 1994. Following Bulgaria s accession in the European Union on January 1st 2007, the Dutch National Bank started to perform prudential supervision over ING Bank N.V. Sofia Branch activities, while the Bulgarian National Bank continues to be responsible for company s day-to-day operations. Activities ING Bank N.V. Sofia Branch (ING Bank Sofia) as a wholesale banking player provides services in the areas of Corporate Banking, Trade and Commodity Finance, Treasury, Investment financial instruments services under Art. 5, Para. 2 of the Law on the Markets in Financial Instruments Law /MFIL/, including additional services under Art. 5, Para.3 of the MFIL and Payments and Cash Management products. Tariffs Account services Account in local or foreign currency Account opening 50.00 per account Account closing 50.00 per account Account maintenance 25.00 per account, per month Credit balance fee % -0.60 per month, per account Calculated daily as a percentage on annual basis over credit balances. Applicable for accounts in BGN and EUR. Interest on accounts In local currency Account credit interest Account debit interest Account debit interest unauthorised No interest Subject to approval EONIA + 3.00%, but not less than 3.00% all-in rate In foreign currency Account credit interest Account debit interest Account debit interest unauthorised Reporting services No interest Subject to approval respective currency Overnight interbank index (EONIA, USD LIBOR, etc.) + 3.00%, but not less than 3.00% all-in rate Electronic reporting Confirmation of debit/credit (MT900/MT910) 0.00 per month, per account Interim transaction report (MT942) 0.00 per month, per account End of day reporting (MT940) 50.00 per month, per account Plus VAT End of day reporting (MT950) 50.00 per month, per account Plus VAT Payment services Domestic credit transfer Domestic credit transfer SHA 1.00 per transaction Domestic credit transfer RTGS 10.00 per transaction Domestic credit transfer ING in-house SHA Terms and Conditions for Financial Institutions - December 2018 2

Incoming domestic credit transfer SHA Incoming domestic credit transfer RTGS Incoming domestic credit transfer ING inhouse SHA International credit transfer International credit transfer OUR 10.00 per transaction International credit transfer BEN 10.00 per transaction International credit transfer SHA 10.00 per transaction International credit transfer RTGS 10.00 per transaction International credit transfer in-house OUR International credit transfer in-house BEN International credit transfer in-house SHA International Credit Transfer OUR third party charges 1 Incoming international credit transfer OUR Incoming international credit transfer BEN Incoming international credit transfer SHA Incoming international credit transfer RTGS Incoming international credit transfer inhouse OUR Incoming international credit transfer inhouse BEN Incoming international credit transfer inhouse SHA FI to FI FI to FI (MT200/MT202) 10.00 per transaction FI to FI RTGS (MT202) 10.00 per transaction FI to FI COV (MT202COV) 10.00 per transaction Incoming FI to FI (MT200/MT202) Inquiry and investigation Inquiry and investigations less than 3 months 20.00 per occurrence plus VAT Inquiry and investigations 3-12 months 20.00 per occurrence plus VAT Inquiry and investigations more than 12 months 20.00 per occurrence plus VAT Recall Recall domestic credit transfer 5.00 per transaction plus VAT Recall international credit transfer 20.00 per transaction plus VAT Recall international credit transfer third party charges 2 Cancel Cancel domestic credit transfer 5.00 per transaction plus VAT Cancel international credit transfer 20.00 per transaction plus VAT Cancel international credit transfer third party charges 3 1 2 3 Terms and Conditions for Financial Institutions - December 2018 3

Reject Reject domestic credit transfer 5.00 per transaction plus VAT Reject international credit transfer 20.00 per transaction plus VAT Reject international credit transfer third party charges 4 Customer services Repair Automatic repair 5.00 per transaction plus VAT International automatic repair 20.00 per transaction plus VAT International manual repair third party charges 5 Manual repair 5.00 per transaction plus VAT International manual repair 20.00 per transaction plus VAT International automatic repair third party charges 6 Additional services Audit letter 60.00 per occurrence plus VAT Bank reference 50.00 per occurrence plus VAT Handling and delivery charges 5.00 per occurrence plus VAT Handling and delivery charges third party charges 7 Transmission of messages for authentication purposes 0.00 per occurrence 50.00 per occurrence plus VAT List of the Main Foreign Correspondents Cur. Bank BIC Code Cur. Bank BIC Code USD JPMorgan Chase Bank, N. A. New York CHASUS33 NOK ING Bank N.V., Amsterdam INGBNL2A EUR ING Bank N.V., Amsterdam INGBNL2A AUD ING Bank N.V., Amsterdam INGBNL2A CHF Credit Suisse, Zurich CRESCHZZ80A CZK ING Bank N.V. Prague Branch INGBCZPP GBP HSBC Bank PLC, London MIDLGB22 HUF ING Bank N.V. Hungary Branch INGBHUHB CAD The Bank of Montreal, Montreal BOFMCAM2 PLN ING Bank Slaski N.A. INGBPLPW JPY Mizuho Corporate Bank Ltd, Tokyo MHCBJPJT RON ING Bank N.V. Bucharest Branch INGBROBU SEK Skandinaviska Enskilda Banken, Stockholm DKK ING Bank N.V., Amsterdam INGBNL2A ESSESESS RUB ING Bank (EURASIA) ZAO INGBRUMM Cut-off times and settlement dating Domestic credit transfers Currency COT (CET+1) Book dates Settlement dates Domestic credit transfers RTGS BGN 15:30 D D Domestic credit transfers SHA BGN 15:00 D Domestic credit transfers in-house BGN 16:30 D D 4 5 6 7 Terms and Conditions for Financial Institutions - December 2018 4

International credit transfers Currency COT (CET+1) Book dates Settlement dates International credit transfers RTGS EUR 16:30 D D USD, CAD, GBP 17:00 D D CHF 15:30 D D SEK, DKK, NOK 12:30 D D RUB 12:30 D D CZK 11:30 D D HUF 15:00 D D PLN 14:30 D D RON 13:00 D D International credit transfers SHA/BEN/OUR EUR 16:30 D D+2 USD, CAD, GBP 17:00 D D+2 CHF 15:30 D D+2 SEK, DKK, NOK 12:30 D D+2 RUB, AUD, JPY 12:30 D D+2 CZK 11:30 D D+2 HUF 15:00 D D+2 PLN 14:30 D D+2 RON 13:00 D D+2 International credit transfers in-house BGN and all services foreign currencies 16:30 D D Electronic reporting Frequency Time available (CET+1) Intraday Transaction basis 7:00 20:00 End of day Once a day 22:00 on D Overview Business Days Information regarding Business Days and the execution of Payment Services can be found on: http://www.government.bg A Business Day is each Business day, except the official holidays in Bulgaria as listed in the Labour Code, weekly non-working days (Saturday and Sunday) and/or other official holidays and non-working days as announced by the Council of Ministers. Information regarding TARGET closing days can be found on: http://www.ecb.int/home/html/holidays.en.html Debit and Credit interest rates If, for any reason, any of the clients Accounts kept with ING shows a negative (debit) balance or, in the event of an overdraft arrangement between ING and the client, the debit balance of the relevant Account exceeds the permitted limit approved for the client, default interest shall be accrued on the amount of such debit balance or of such excess, as the case may be. Default interest is calculated as sum of the daily EONIA (for BGN or EUR) + 3.00% per annum and respectively LIBOR + 3.00% per annum for USD. Interest paid on credit balances on Accounts are at ING s discretion and are available upon request. Terms and Conditions for Financial Institutions The present Terms and Conditions for Financial Institutions are an integral part of the Wholesale Banking Conditions as in force from time to time. The present Terms and Conditions for Financial Institutions apply to normal transactions. An additional charge may be negotiated for special services. Collection of commissions and taxes All commissions and taxes are applied on cumulative basis. All recurring fees (i.e. not per transaction or one-off) will be collected by the Bank within one month after the occurrence of the obligation for their payment. Party to pay commissions All commissions, postal and other out-of-pocket expenses are due by the party, which initiates the transaction, unless otherwise expressly stipulated. Form of instructions SWIFT is the only means of communications between the Financial Institution and ING Bank N.V. - Sofia Branch and all other types of communications would be used only as a back-up in the event of a contingency situation. Terms and Conditions for Financial Institutions - December 2018 5

Compensated value date In case the Client requests a Payment Order with same day value (SDVA code word), ING will make sure that the debit value date will correspond with the date on which the PSP of the Beneficiary is credited. Compensated value date is chargeable according to these Tariffs and Conditions. Modification of credit transfer The client is able to modify a credit transfer, provided that such request has been received by the Bank in original latest one Business Day prior to the execution date. Modification is chargeable according to these Terms and Conditions for Financial Institutions. Required account opening documents Application for account opening Court Registration (or similar act of incorporation) of the company Articles of Association Certificate for Tax Registration Licence of a Financial Institution Annual Report Authorised Signatures Book Ownership Documents showing statutory and ultimate beneficial ownership If the Financial Institution is a foreign legal entity, the above documents have to be notarized and legalized at the Bulgarian Embassy in the country of residence of the foreign entity or notarised and apostilled if the country of residence of the foreign entity is a party to the Hague Convention of 5 October 1961 Abolishing the Requirement of Legalisation for Foreign Public Documents. Additional documents can be required for meeting anti-money laundering requirements. Applications for account opening and supporting documents are subject to review and approval. Revocation of credit transfer The client is able to revoke a credit transfer, provided that such revocation has been received by the Bank in original latest one Business Day prior to the execution date. Revocation is chargeable according to these Terms and Conditions for Financial Institutions Specific forms The applicable forms accepted by the Bank are available in the Bank premises / Client Service area and on the website of the Bank. Privacy Statement The privacy statement applicable between the ING and its Clients is available online: http://www.ingwb.com/privacy Complaint Procedure The complaint procedure applicable between the ING and its Clients is available online: https://ingpcm.com/en/complaintsprocedures. Terms and Conditions for Financial Institutions - December 2018 6

Terms and Conditions for Financial Institutions 01 December 2018 Want to know more about ING? Visit www.ingwb.com or contact your local ING Office Client Services Business Hours 09:00 16:00 Business Days Monday to Friday (with the exception of bank holidays) Contact details ING Bank N.V. - Sofia Branch 49B Bulgaria Blvd, floor 7 1404, Sofia Bulgaria SWIFT BIC INGBBGSF Customer Service Desk Telephone +359 2 917 64 00 +359 2 917 67 00 Fax +359 2 917 65 78 E-mail Address ing.infobg@ingbank.com ING Bank N.V. - Sofia Branch, registered address at 49B Bulgaria Blvd, Sofia 1404, Bulgaria, registered in the Commercial Register with the Entries Agency, EIK 831553811, operationally regulated in Bulgaria by the Bulgarian National Bank, 1, Knyaz Alexander І Sq., Sofia 1000, Bulgaria.