Health Plan Consolidations: Contracting and Other Implications for the New Market Place HFMA TX OK Red River Show Down

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Health Plan Consolidations: Contracting and Other Implications for the New Market Place HFMA TX OK Red River Show Down September 25, 2015

I. Introduction/Agenda I. Introduction II. Market Trends and Consolidation III. Implications for Providers IV. Provider-Sponsored Health Plans V. Tactical Response and Planning 1

Market Trends and Consolidation 2

II. Market Trends and Consolidation Drivers of Change in the Market Impacting Provider Organizations REGULATORS PAYORS These forces are pushing providers to deliver highquality care at a lower cost. COLLABORATIONS AND PARTNERSHIPS CONSUMERS 3

II. Market Trends and Consolidation Regulators: Tying Payments to Value In January 2015, HHS announced its adoption goals for the next 3 years. 85% HHS Projected Adoption Goals 2016 and 2018 90% 50% 30% 2016 2018 Fee-for-Service (FFS) Linked to Quality (CAT 2 4) Alternative Payment Models (CAT 3 4) Source: www.hhs.gov. HHS plans to associate 90% of Medicare payments to quality or value and 50% to alternative methods by 2018. 4

II. Market Trends and Consolidation Regulators: Innovation Examples Innovative payment models, such as bundled payments in which Medicare provides a set amount for a particular episode of care, are shifting from voluntary to required. Voluntary BPCI Participation by State (August 2014) 1 July 10, 2015: CMS Proposes Knee and Hip Surgery Bundled Payments» This includes DRGs 469 and 470.» Hospitals paid under the IPPS and physically located in the 75 MSAs selected for participation are required to participate.» Bundles start at admission and continue for 90 days following discharge.» Based on quality and episode spending performance, hospitals may receive an additional payment or be required to repay Medicare for a portion of the episode spending. 50 100 Providers 100 200 Providers 200 300 Providers >300 Providers Source: Centers for Medicare & Medicaid Services (CMS), Health Care Advisory Board interviews and analysis. 1 Medicare Bundled Payments for Care Improvement. 5

II. Market Trends and Consolidation Payor Models Reallocate Risk Payment systems are being designed with an end-state vision of evolving from isolated episodes of care to a more collaborative approach with greater accountability. Expanding Coverage Promoting Efficiency Reducing Demand Impact on Provider Business Employer Mandate Reduced DSH Payments Individual Mandate Public Plan Bundled Payments Outcome-Based Penalties At-Risk Quality Bonuses Stimulus IT Incentives Episode- Based Payments Comparative Effectiveness Medical Homes Capitation Disease Management Level of Integration Time 6

II. Market Trends and Consolidation Provider Collaborations and Partnerships As providers increase the amount of risk being shared with payors, further collaboration through innovative alignment models among providers has become a key element in both decreasing costs and improving overall health for a population. ISSUE SOLUTION (to scale) Clinical Affiliations Growing Operating Costs Declining Reimbursement Mounting Regulatory Mandates Changing Payment Models» Increased collaboration» Horizontal integration» Vertical integration» Increased purchasing power» Coordinated services Regional Collaboratives Accountable Care Organizations (ACOs) Clinically Integrated Networks (CINs)» Cost cuts Mergers or Acquisitions Source: AHA 2015 Environmental Scan. 7

II. Market Trends and Consolidation Provider Consolidation As reimbursement to physicians flattens or declines and uncertainty over reform continues, physicians are increasingly becoming employed by hospitals and health systems. Growing Trend» Newly trained physicians see health systems as a safe haven from uncertainty.» Health systems see primary care as a necessary investment to lock in future business.» Smaller multispecialty groups are dissolving as select specialties pursue hospital employment to improve compensation levels. 90% 80% 70% 60% 50% 40% 30% 20% 10% Percentage of U.S. Physician Practices Owned by Physicians and Hospitals, 2002 to 2013 1 0% 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Hospital-Owned Physician-Owned 1 Source: Medical Group Management Association (MGMA) 2002 to 2013 Physician Compensation and Production Surveys, reports based on previous-year data. 8

II. Market Trends and Consolidation Prevalence of ACOs Accountable care organization (ACO) growth continues to accelerate as providers seek to position themselves in the market. Recent literature suggests approximately 606 ACOs exist across all 50 states. Number of ACOs in 2010 to 2013 Growth in ACO Formation Historically, hospitals were the main sponsors of ACOs. More recently, there has been a dramatic increase in physician groups sponsoring ACOs. Geographic Distribution of ACOs ACOs are now located in all 50 states and the District of Columbia. California leads all states with 58 ACOs, followed by Florida with 55 and Texas with 44. Source: Health Affairs, Leavitt Partners Center for Accountable Care Intelligence, www.healthaffairs.org. 9

II. Market Trends and Consolidation Provider-Sponsored Plans Payor purchase of provider organizations has occurred in limited fashion, but is noteworthy. Payor Provider Purchase Price Transaction Date Overview Humana Concentra $790 Million October 2011 Humana's acquisition of Concentra, a privately held healthcare company with $800 million in annual revenues, gives the payor more than 300 medical centers in 42 states where Concentra delivers occupational medicine, urgent care, physical therapy, and wellness services to workers. Neighborhood Health Plan WellPoint UnitedHealth Group (OptumHealth) Highmark Partners HealthCare System, Inc. CareMore Health Group Monarch HealthCare West Penn Allegheny Health System N/A 1 August 2011 Partners, the largest hospital and physician network in Massachusetts, acquired Boston-based not-for-profit insurer Neighborhood Health, which has more than 240,000 mostly low-income members. Under the Letter of Intent to bring the payor and provider together, Neighborhood Health would become a member of Partners. $800 Million August 2011 WellPoint gained a competitive edge in the senior healthcare market by acquiring the for-profit Medicare contractor CareMore, which pioneered a model of providing integrated coordinated care at its 26 clinics throughout California, Nevada, and Arizona. CareMore staffs its clinics with physicians, physical therapists, and case managers to provide care for about 54,000 patients, most of whom have several chronic conditions. Undisclosed August 2011 UnitedHealth Group acquired the management arm of Monarch that includes 2,300 physicians based in Irvine, California. Monarch offers access to 20 hospitals and more than 30 urgent care centers. The deal positions OptumHealth as a formidable presence in Southern California, adding Monarch to its previous takeover of two smaller groups. $528 Million April 2013 2 Highmark, a Pittsburgh-based insurer, acquired West Penn Allegheny Health System, forming the Allegheny Health Network. Pennsylvania's Insurance Department established conditions on Highmark's acquisition, giving the state authority to review and sometimes approve Highmark's financial support for West Penn Allegheny. 1 Partners did not provide any up-front money, but it will contribute an unspecified sum to furnish grants to more than 50 community health centers affiliated with Neighborhood Health. 2 Source: Modern Healthcare Highmark completes West Penn Deal, announces new system Source: Fierce HealthPayer, Payer-provider M&A roundup: The biggest deals of 2011. 10

II. Market Trends and Consolidation Payor Consolidation 1992 to 2014 Since the early 1990s, the gradual consolidation of health plans nationwide has led to five dominant payors as we recognize them today. Healthcare Payor Consolidation, 1992 to 2014 Result Preferred Care Partners, Medica HealthCare Plans, XLHealth, FiServ Health, Sierra Health, Amett, John Deere, PacifiCare (including Pacific Life), Oxford Health, Great Lakes, Definity, MAMSI, Golden Rule, and 12 others. AmeriGroup, QualChoice, Simply Healthcare Holdings, Atrium, WellChoice, Lumenos, Anthem (nine others, including seven BCBS plans), and WellPoint (Cobalt/United Wisconsin RightChoice, five others). Prodigy Health Group, Coventry Health Care, HMS Health (PPOM, Sloan s Lake, Mountain Medical), Chickering, New York Life (NYLCare), Prudential HealthCare, US Healthcare, and four others. KMG America, CHA, CorpHealth, Memorial Hermann, ChoiceCare, PCA, Emphesys, Care Network, and Group Health. GreatWest, Sagamore Health Network, Choicelinx, Managed Care Consultants, and Healthsource (CYN, Provident, CentraMass). 1 2015 Q2 Quarterly Earnings Reports. 2 Modernhealthcare.com Mergers and Acquisitions Reported Medical Enrollment 1 2014 Revenue (in billions) 2 UnitedHealthcare 45.9 Million $130.5 Anthem, Inc. 38.5 Million $73.9 Aetna Inc. 23.7 Million $58 Humana 14.2 Million $48.5 Cigna 14.8 Million $34.9 Much of past consolidation activity has involved smaller health plans, most of which have focused on Medicaid and Medicare Advantage. 11

Enrollment (millions) Revenue (billions) II. Market Trends and Consolidation Payor Consolidation 2015 Mega-Mergers The recently announced mergers and acquisitions among the nation s top payors represent a significant acceleration in consolidation activity and expansion. AETNA HUMANA Announced July 3, 2015 ANTHEM CIGNA Announced July 24, 2015 $37 billion $48 billion Combined Enrollment 1 Combined Revenue 1 60 140 50 120 40 30 20 10 100 80 60 40 20 0 UnitedHealthcare Anthem Aetna 0 UnitedHealthcare Anthem Aetna NOTE: Data taken from previous slides figures. If approved by the Department of Justice, UnitedHealthcare will find itself among the Big Three health insurers. 12

III. Implications for Providers 13

III. Implications for Providers?» Aetna acquires Humana for $37 billion.» Anthem acquires Cigna for $54 billion. 14

III. Implications for Providers Challenges to Providers The consolidation of health plans has led to a negotiating imbalance between fragmented providers and the dominant large payors. Deeper Contracted Discounts to Dominant Plan Dominant Plan Offers More Attractive Fees to Purchasers Health Plan Consolidation Dominant Health Plan Weaker Provider Negotiating Power Lower Costs for Dominant Plan Greater Number of Provider Claims Reimbursed at Deeper Discounts Commercial payor consolidation has placed additional pressure on provider organization revenues:» Risk» Metrics» Product Development» Data Requirements» Rates» Market Share Diminishing Commercial Revenue Stream 15

III. Implications for Providers Strategic and Tactical Provider Response 1 2 Increased and Proactive Review of Contracts Accelerate Value-Based Arrangements 3 Develop or Participate in a CIN or ACO 4 Consider Provider-Sponsored Plans 16

IV. Provider-Sponsored Health Plans 17

IV. Provider-Sponsored Health Plans Providers need greater control over the premium dollar in order to maintain financial viability. Risk shifting from payors to providers Providers assuming traditional payor core competencies Market power from payor consolidation contributing to minimal revenue growth for providers Providers striving to gain greater control of revenue, manage clinical processes, and preserve/grow their patient base Opportunity for provider/payor relationships that are less transactional and more strategic 18

IV. Provider-Sponsored Health Plans Providers are Seeking More of the Premium Dollar As reimbursement shifts from volume to value, accessing nontraditional components of the premium dollar will become increasingly important for providers. 19

IV. Provider-Sponsored Health Plans Hospital Utilization Past value-based reimbursement pilots have demonstrated that cost savings largely come from declines in inpatient service utilization, which will impact hospital margins. Performance Summary From a Patient-Centered Medical Home Pilot Project» Everyone likes costs savings until it comes out of your revenue stream.» Early results indicate that the savings from alternative delivery models will come from reductions in ED visits and hospital admissions.» Primary care and pharmaceutical expenses have typically increased. NOTE: Percentage of change is based on respective baseline. Source: IQL 2010: AMGA National Summit on ACOs. Metric May 1, 2008 March 31, 2010 ED Expense 17% Inpatient Expense 12% Generic Dispense Rate 10% Pharmacy Expense 23% Diagnostic Imaging Expense 9% Primary Care Office Visit Expense 11% ED Visits Per 1,000 15% Bed Days Per 1,000 13% Average Length of Stay 12% Hospitals face substantial risk to their revenue when value-based payment mechanisms such as the patient-centered medical home (PCMH) are employed. 20

IV. Provider-Sponsored Health Plans Renewed Interest Health Plans The recent resurgence in the development of provider-sponsored health plans is largely due to changes in reimbursement and health insurance exchanges. Reimbursement Implications» Access to all patient carerelated data to manage costs better.» Sponsor managed Medicaid and Medicare plans.» Alternate sources of income to supplement revenue loss from utilization reductions.» Payment reforms giving providers experience with managing financial risk. Health Insurance Exchange Implications» Expand or gain market share.» Exchange provides new market.» Provider plans set their prices. 21

IV. Provider-Sponsored Health Plans Value of Provider-Sponsored Health Plans A health plan can serve as a strategic advantage for provider organizations as they grow and diversify their offerings. Value Proposition» Growth and distribution channel to enter new markets.» Diversifies revenue streams.» Focus on population management and wellness, supported by claims data.» Opportunity to bend the cost curve by control of the premium dollar.» Extends the provider s brand to new patient populations and new geographies.» Understanding both provider and health plan operations will distinguish the provider-sponsored plan from non-provider-sponsored health plans. 22

IV. Provider-Sponsored Health Plans Provider-Sponsored Health Plan Growth Some estimates indicate there are currently about 300 provider-owned health plans around the country, with more expected to be developed soon. 1» In 2010, around 10% of community hospitals owned, or were part of systems that owned, health plans. 1» A 2011 survey of 100 hospital leaders found that 20% of them intended to market an insurance plan. 2» As of 2012, 62% of the top 100 integrated not-for-profit health systems have health plans. 3» There are four primary populations/products commonly considered by provider organizations as they develop health plans: Employee health plans (EHPs) Medicare Advantage (MA) Direct-to-employer narrow networks Health insurance exchange products 4 1 Source: American Hospital Association. 2 Source: The Advisory Board Company. 3 Estimate of 100 based on Premier, Inc., reports. Premier is an alliance of hospitals, non-acute care facilities, and healthcare suppliers. 4 Source: CitiGroup Global Markets, Inc., The Value Imperative: Landscape Reflects Acceleration in Transformation. 23

Risk Sharing IV. Provider-Sponsored Health Plans Required Capabilities Providers managing a health plan assume some of the traditional, fundamental payor core competencies. Disease Management Clinical Innovation Clinical Standards/ Protocols Quality and Performance Standards Organization/ Governance Clinical and Geographic Scope Network Development Clinical Transformation Premium Dollars Clinical Informatics Funds Flow and Distribution Premium Pricing Benefit and Product Design Functions such as benefit and product design and pricing strategies often require the most development. Infrastructure and Maintenance Performance Reporting Utilization Management 24

V. Tactical Response and Planning 25

V. Tactical Response and Planning Proactive Review of Contracts Providers should first evaluate the payors and the corresponding products that are being offered in their market associated with the merging health plans. Overlap of Contracts Across Merging Plans» List of products licensed by health plan» Identify overlap in products across merging health plans» Define and continue to track enrollment and payor mix by plan/product Comparison of Rates Conduct an analysis to calculate the variance in reimbursement across overlapping products Calculate the financial implication of transition to highest and lowest reimbursing overlapping products 26

V. Tactical Response and Planning Proactive Review of Contracts (continued) Contract Language» Create a matrix of key contract terms by product» Termination/renewal dates» Notification requirements for termination/ initiation of negotiation» Provisions related to assignment of agreement(s)» Provisions related to change in ownership» Provisions related to adding new products in which provider participates 27

V. Tactical Response and Planning Develop a Plan of Action Develop a Plan of Action» Understand contract provisions and actions required to protect against unilateral transition to less favorable contract rates» Proactively communicate your objectives with payor representatives and desire to initiate contact discussions» Understand and diligently track requirements (e,g., formal notifications to the plan) to preserve contract rights 28

Questions & Discussion Sherry Griffin sgriffin@ecgmc.com 469-729-2600 29

About ECG We focus on developing and implementing innovative and customized solutions to meet our healthcare clients specific challenges, no matter how complex. ECG offers a broad range of strategic, financial, operational, and technology-related consulting services to healthcare providers. As a leader in the industry, ECG provides specialized expertise to community hospitals, academic medical centers, health systems, and medical groups. Specific Areas of Expertise» Strategy and planning» Physician/hospital relationships» Organizational design and development» Operations and performance improvement» Academic medical center services» Children s hospitals» Information technology» Managed care contracting» Custom surveys and proprietary research For more than 40 years, we have served as trusted advisers to some of the nation s leading healthcare providers. ECG s strength is built on approximately 150 healthcare professionals practicing in offices located in Boston, Chicago, Dallas, San Diego, San Francisco, Seattle, St. Louis, and Washington, D.C. 30