Investors Perception And Attitude Towards Mutual Fund As An Investment Option Priyanka Sharma, Assistant Professor, Pacific University, Udaipur, Rajasthan, India Payal Agrawal, Assistant Professor, Pacific University, Udaipur, Rajasthan, India Abstract Mutual funds have opened new vistas to millions of investors by virtually taking investment to their doorstep. In India, a investor generally goes for such kind of information, which do not provide hedge against inflation and often have negative real returns. He finds himself to be an odd man out in the investment game. Mutual funds have come, as a much needed help to these investors. Thus the success of MFs is essentially the result of the combined efforts of competent fund managers and alert investors. A competent fund manager should analyze investor behavior and understand their needs and expectations, to gear up the performance to meet investor requirements. Therefore, in this current scenario it is very important to identify needs of mutual funds investors, their preference for mutual funds schemes and its performance evaluation. In this research paper, researcher has an objective to know preference of mutual funds investors and performance evaluation of the preferred schemes by the investors. The survey is undertaken of 50 educated investors of Udaipur city and the major findings reveal the major factors that influence buying behavior mutual funds investors, sources that investor rely more while making investment and preferable mode to invest in mutual funds market. The study will be immensely useful to the AMC'; s, Brokers, distributors and to the other potential investors and last but not least to academician as well. Indian mutual fund has gained a lot of popularity from the past few years. Earlier only UTI enjoyed the monopoly in this industry but with the passage of time many new players entered the market, due to which the UTI monopoly breaks down and the industry faces a severe competition. As the time passes this industry has become a buzz word in the Indian financial system. So it is very important to know the investors perception about this industry. The present study analyses the mutual fund investments in relation to investor s behavior. Investors opinion and perception has been studied relating to various issues like type of mutual fund scheme, main objective behind investing in mutual fund scheme, role of financial advisors and brokers, investors opinion relating to factors that attract them to invest in mutual funds, sources of information, deficiencies in the services provided by the mutual fund managers, challenges before the Indian mutual fund industry etc. Mutual fund, investors perception, investors behavior, objectives, challenges, buying behavior, performance evaluation. Keywords: Mutual funds, investment, investors perception, brokers, buying behaviour Introduction From its inception the growth of mutual funds is very slow and it took really long years to evolve the modern day mutual funds. Mutual Funds emerged for the first time in Netherlands in the18th century and then got introduced to Switzerland, Scotland and then to United States in the 19th century. The main motive behind mutual fund investments is to deliver a form of diversified investment solution. Over the years the idea developed and people received more and more choices of diversified investment portfolio through the mutual funds. In India, the mutual fund concept emerged in 1960. The credit goes to UTI for introducing the first mutual fund in India. Monetary Fund s benefited a lot from the mutual funds. Earlier investors used to invest directly in the stock market and many times suffered from loss due to wrong speculation. But with the coming up of mutual funds, which were handled by efficient fund managers, the investment risks were lowered by a great extent. The diversified investment structure of mutual funds and diversified risk contributed tremendously in the growth of mutual funds. With the passage of time many new mutual funds emerged. Not only this, the methods and ways of selling these funds also changed with time. But, the growth of mutual funds has not stopped. It is continuing to evolve to a better future, where the investors will get newer opportunities. In this era of globalization and competition, the success of an industry is determined by the market performance of its stock. The investors too like to invest only in the stock of those companies from which they can get maximum gains. In early years of growth of mutual fund industry, investors were available only with few investment avenues to invest their money. But with the passage of time a lot of opportunities are available to the investors for investing their money in different investment channels. One such channel is to invest in mutual funds along with effective financial management. Mutual funds have seen a tremendous growth in the last few years. This is the result of combined efforts of the brokerage houses and the fund managers who come to one s rescue by educating the investors and making them aware of the mutual fund schemes by different modes of promotion. www.borjournals.com Open Access Journals Blue Ocean Research Journals 115
Consumer behavior from the marketing world and financial economics have come together to bring to surface an exciting area for study and research in the form of Behavioral Finance and it has been gaining importance over the recent years. With reforms in financial sector and the developments in the Indian financial markets, Mutual Funds (MFs) have emerged to be an important investment avenue for retail (small) investors. The investment habit of the small investors particularly has undergone a sea change. Increasing number of players from public as well as private sectors has entered in to the market with innovative schemes to cater to the requirements of the investors in India and abroad. For all investors, particularly the small Consumer behavior from the marketing world and financial economics have come together to bring to surface an exciting area for study and research in the form of Behavioral Finance and it has been gaining importance over the recent years. With reforms in financial sector and the developments in the Indian financial markets, Mutual Funds (MFs) have emerged to be an important investment avenue for retail (small) investors. The investment habit of the small investors particularly has undergone a sea change. Increasing number of players from public as well as private sectors has entered in to the market with innovative schemes to cater to the requirements of the investors in India and abroad. For all investors, particularly the small investors, mutual funds have provided a better alternative to obtain benefits of expertise- based equity investments to all types of investors. So in this scenario where many schemes are flooded in to market, it is important to analyze needs of consumers and to find out which factors affects consumers' needs the most. Review Of Literature Anjan Chakarabarti and Harsh Rungta (2000) stressed the importance of brand effect in determining the competitive position of the AMCs. Their study reveals that brand image factor, though cannot be easily captured by computable performance measures, influences the investor's perception and hence his fund/ scheme selection. Shanmugham (2000) conducted a survey of 201 individual investors to study the information sourcing by investors, their perceptions of various investment strategy dimensions and the factors motivating share investment decisions, and reports that among the various factors, psychological and sociological factors dominated the economic factors in share investment decisions. Hirshleifer (2001) categorized different types of cognitive errors that investors make i.e. self-deception, occur because people tend to think that they are better than they really are; heuristic simplification, which occurs because individuals have limited attention, memory and processing capabilities; disposition effect, individuals are prone to sell their winners too quickly and hold on to their losers too longs. Research Methodology Structured questionnaire is used for measuring various data, Primary data was collected from respondents of Udaipur city through a questionnaire designed for a sample of 50 respondents Random sampling method was adopted by the researcher and selected the samples from Udaipur representing both the genders, different age groups, education level, marital status and monthly income. The data collected from the respondents are coded, tabulated and analyzed into logical statements. The Questionnaire method was chosen for its versatility, speed and cost benefits. Descriptive statistical tool- Rank and Chi Square is used to arrive at findings and conclusion. The study has been carried out keeping in mind the following primary objectives: a) To analysis the impact of demographic factors in influencing buyers decision. b) To identify the intensity of various factors that positively and adversely effect buyer s decision. Data Analysis And Interpretation. TABLE 1: Opinion Strongly agree neutral disagree strongly disagree Total Mean Rank agree Score Potential returns 55 44 21 24 9 153 3.06 3 Diversification 50 36 21 20 14 141 2.82 6 Lower Risk 55 32 30 16 13 146 2.92 4 Credit Rating 30 40 36 32 6 144 2.88 5 Past Performance 60 48 21 22 8 159 3.18 2 Brand Image 70 36 33 12 10 161 3.22 1 Liquidity 55 20 27 24 13 139 2.78 7 Tax Benefits 35 36 39 16 13 139 2.78 7 www.borjournals.com Open Access Journals Blue Ocean Research Journals 116
Interpretation: Brand image of Mutual Fund strongly influence and liquidity and tax benefit are least effective in influencing buying behavior of Mutual. TABLE 2: Opinion Strongly Agree Agree Neutral Disagree Strongly Disagree Total Score Mean Rank Less Liquidity 45 52 39 10 10 156 3.12 4 Lock In Period 55 44 42 14 7 162 3.24 2 Difficult To Select 65 40 30 14 10 159 3.18 3 Less Secured 40 40 30 14 15 139 2.78 7 Lack Of Awareness 55 52 33 16 7 163 3.26 1 Low Earning 40 52 36 12 7 147 2.94 6 Slow Growth 50 48 27 18 10 153 3.06 5 Interpretation: Lack of awareness impact adversely in buying behavior, while less secured is least effective in buying decision of mutual funds. TABLE 3: Preferred Investment Avenue By Investors Kind Of Investments Number Of Respondents Rank Mutual Funds 50 1 Real Estate 21 2 Commodity 21 2 Share 10 4 Debenture 10 4 Bond 10 4 Bank Deposits 8 7 Nscs 8 7 Interpretation: Mutual funds are most preferred investment avenue followed by real estate, commodity, and share, debentures, bond, bank deposits and NSCs. Hypothesis: H1: annual investment do not depends on income level of investors. H0: annual investment depends on income level of investors. Annual income of respondent and Total investment Annual Income Annual Investment Total Below 30,000 50,000 50,001 150,000 above 150,000 30,000 Below 3 Lacs 8 1 0 0 9 3 5 Lacs 0 16 0 0 16 5 15 Lacs 0 0 17 2 19 above 15 Lacs 0 0 3 3 6 Total 8 17 20 5 50 Interpretation: Tabulated value of chi square at 5% level of significance and 9 degree of freedom is 16.92 and the calculated value is 100.711. Result: Calculated value is more than tabulated value therefore null hypothesis is rejected. Conclusion: Annual investment depends on income level of investors. www.borjournals.com Open Access Journals Blue Ocean Research Journals 117
HYPOTHESIS: H1: of investors does not depend on its Qualification. H0: of investors depends on its Qualification. Qualification about Mutual Fund Total Not Aware Partial Fully Aware Aware of specific investment schemes Metric/Intern 1 2 1 4 8 Graduation 0 11 0 0 11 Post Graduation 0 0 20 1 21 Professional 7 2 0 1 10 Total 8 15 21 6 50 Interpretation: Tabulated value of chi square at 5% level of significance and 9 degree of freedom is 16.92 And the calculated Value is 84.61. Result: Calculated value is more than tabulated value therefore null hypothesis is rejected. Conclusion: of investors depends on its Qualification. HYPOTHESIS: H1: Sources of mutual fund Information did not affect knowledge of investors. H0: Sources of mutual fund Information effect knowledge of investors Source of mutual Fund of Mutual Advertisements Financial Friends/Relatives Others Total Funds Advisor Not Aware 3 1 3 1 8 Partial 6 5 4 0 15 Fully Aware 5 11 3 2 21 Aware of specific 1 3 1 1 6 invest- ment schemes Total 15 20 11 4 50 Interpretation: Tabulated value of chi square at 5% level of significance and 9 degree of freedom is 16.92 and the calculated Value is 7.60. Result: Calculated value is less than tabulated value therefore null hypothesis is accepted. Conclusion: Sources of mutual fund Information did not affect knowledge of investors. CONCLUSION: It is concluded that the MFs business in Udaipur is still in as embryonic stage. So, concerted Efforts are needed for its success. The success depend upon high returns, professional competence of Fund managers, a MF brings together a group of people and invests their money in stocks, bonds and other securities, it have so many advantages such as professional Management, economics of scale. The MF should be easy to buy and sell through broker or directly in the market. It also has some draw backs such as low awareness, too many formalities, difficult to select. MFs have emerged as an important segment of financial markets and so far have delivered value to the investors. The study reveals that the investors perception is dependent on the demographic profile and assesses that the investor s age, marital status and occupation has direct impact on the investors choice of investment. The study further reveals that female segment is not fully tapped and even there is low target on higher income group people. Hence, fund managers should take steps to tap the female segment and higher income group segment to enhance more investment in MF Investment Avenue which would really help the industry to flourish. Further, the findings of the research were on the factors influencing investor s perception on public private MF s. It reveals that liquidity, flexibility, tax savings, service quality and transparency etc. are the factors which have a higher impact on perception of investors. These factors give them the required boosting in the investment process. Therefore, it becomes imperative on part of the fund managers to enhance these features for attracting www.borjournals.com Open Access Journals Blue Ocean Research Journals 118
more investors and also to retain the trust, the investors have in them. www.borjournals.com Open Access Journals Blue Ocean Research Journals 119