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May 20, 2010 Health reform: Guiding you through health reform compliance Linda Havlin, Chicago Amy Bergner, Washington, DC Kelly Traw, Washington, DC Beth Umland, New York Tracy Watts, Washington, DC www.mercer.com Mercer 2010

Today s speakers Linda Havlin Chicago Beth Umland New York Amy Bergner Washington, DC Tracy Watts Washington, DC Kelly Traw Washington, DC 1

Agenda Recent regulatory guidance on selected reform elements for employers Employer perspectives Post reform strategies 2

Recent regulatory guidance on selected reform elements for employers

Health care reform Overview The Patient Protection and Affordable Care Act, as amended by the Health Care and Education Reconciliation Act, raises significant implications for employers Short on many details Regulators are issuing first wave of guidance Various government agencies will continue drafting regulations Likely to be a long and staggered process taking many years Given the long implementation timeline and intervening election years, modifying legislation could be passed before some provisions are effective Short-term and longer-term provisions as we understand them today 4

Key elements of health reform for employers Timeline reflects a calendar-year plan year Change in tax treatment for overage dependent coverage Early retiree medical reinsurance Auto-enrollment of full-time employees (effective TBD) Break time/private room for nursing moms Employers must distribute uniform benefit summaries to participants Employers must provide 60-day advance notice of material modifications (TBD) Form W-2 reporting for 2011 health coverage Health insurance exchanges Individual coverage mandate Financial assistance for exchange coverage of low-income individuals Medicaid expansion Shared responsibility penalties Free-choice vouchers Additional reporting and disclosure Health insurance industry fees begin Dependent coverage to age 26 for any covered employee s child** No annual dollar limits** No pre-existing condition limits** No waiting period over 90 days** Additional new standards for new or non-grandfathered health plans, including limited costsharing HIPAA wellness limit increases 2010 2011 2012 2013 2014 2018 Dependent coverage to 26 (may be able to limit if no other employer coverage available)* No lifetime dollar limits* Restricted annual dollar limits* No pre-existing condition limitations for children up to age 19* No rescissions* Additional standards for new or non-grandfathered health plans, including non-discrimination provisions for insured plans and mandatory preventive care with no cost-sharing No health FSA/HRA/HSA reimbursement for non-prescribed drugs Increased penalties for nonqualified HSA distributions Voluntary long-term care CLASS program slated to start Pharmaceutical manufacturers fees start Medicare, Medicare Advantage benefit and payment reform Insurers subject to medical loss ratio rules* $2,500 health FSA contribution cap (indexed) Research fees begin Change in Medicare retiree drug subsidy tax treatment takes effect Medical device manufacturers fees start Higher Medicare payroll tax on wages exceeding $200,000/ individual; $250,000/couples New Medicare tax on net investment income for taxpayers with incomes exceeding $200,000/ individual; $250,000/couples Excise tax on high cost or Cadillac plans * Applies to all plans, including grandfathered plans, effective for plan years beginning on or after Sept. 23, 2010 (Jan. 1, 2011, for calendar year plans). Collectively bargained plans may have a delayed effective date. ** Applies to all plans, including grandfathered plans, effective for plan years beginning on or after Jan. 1, 2014. 5

Key employer health care reform elements Health reform issues for 2010 Recent regulations: Coverage of children to age 26 Group health plans covering employees children must make coverage available to until age 26 for plan years beginning on or after Sept. 23, 2010 (delayed effective date for collectively bargained coverage) Until 2014, grandfathered plans may restrict coverage to children who aren t eligible for another employer s health plan But not merely because a child has access through the other parent s employer A plan can t charge more based on a child s age Contribution tiers based on factors other than age are permitted (e.g., selfonly, self-plus-one) A plan can t use factors other than exceeding age 26 to restrict a child s eligibility for coverage. For example, plans cannot condition eligibility on student status, marital status, residence with the employee or financial dependence on the employee No obligation to extend coverage to the spouse or child of an adult child under age 26 6

Key employer health care reform elements Health reform issues for 2010 Recent regulations: Coverage of children to age 26 Must provide notice and at least 30 days to enroll in any plan or benefit option for which the employee-parent is eligible Children under age 26 who previously lost coverage (including children with COBRA coverage) Children under age 26 who were denied coverage due to age The child s employee-parent Changing plan terms to extend coverage to children under age 26 will not affect a plan s grandfathered status Compliance tasks to consider Early adoption? Eligibility revisions in agreements with vendors (insurers, TPAs, stop-loss carriers, COBRA administrators) and in SPDs or other plan documents Open enrollment At least 30 days? Include new notice in open enrollment materials? Check-the-box for children with other employer coverage? 7

Key employer health care reform elements Health reform issues for 2010 Recent regulations: Tax treatment of dependent coverage Recent IRS guidance (Notice 2010-38) relaxes rules for children s tax-free employer-provided coverage through the end of the year in which a child turns 26 Biological son or daughter Adopted son or daughter (including one placed with employee for adoption) Stepson or stepdaughter Eligible foster child Applies to coverage for medical, dental and vision coverage, health FSAs, HRAs (but not HSAs) Does not address state income tax treatment Old tax rules still apply for other children, such as a domestic partner s child 8

Medical plan Mandate to extend child coverage up to age 26 Yes Tax-free treatment to end of year in which child turns 26 Yes Stand-alone dental plan Stand-alone vision plan Health Savings Account (HSAs) Health Flexible Spending Arrangement Health Reimbursement Arrangement No No No No (if HIPAA excepted benefit) Yes Yes Yes No Yes Yes 9

Key employer health care reform elements Health reform issues for 2010 Recent regulations: Early retiree reinsurance program HHS guidance gives some clarifying guidance on program Federal government will reimburse up to 80% of claims between $15,000 and $90,000 (indexed) for each non-medicare-eligible early retiree age 55 or older (and spouse, surviving spouse, and dependent, regardless of age or Medicare status) Each covered individual treated separately Available for plan years ending after June 1, 2010 Sponsors must meet requirements Reasonable projections of anticipated reimbursement amounts for current and next plan year Describe how reinsurance payments will be used Reduce participant contributions/costs Offset increases in sponsor s plan costs or other health benefit costs (maintain current level of contribution to the plan) Program designed to generate cost savings with respect to individuals with high-cost conditions (likely to incur $15,000 or more in claims in a plan year) Program to detect and reduce waste, fraud and abuse (may rely on vendors policies and procedures) 10

Key employer health care reform elements Health reform issues for 2010 Recent regulations: Early retiree reinsurance program Applications to be available mid- to late-june Processed on a first-come, first-served basis Incomplete applications will be rejected and sponsor will have to reapply, going to the back of the line Application must be approved/certified before claims can be submitted HHS will use the Medicare retiree drug subsidy program as a model (e.g., similar roles, format of claims data submissions) The program will end at the earlier of: when limited $5 billion runs out or January 1, 2014 11

Key employer health care reform elements Health reform issues for 2010 Recent regulations: Early retiree reinsurance program Initial steps to consider Decide whether to apply Examine prior years claims history to project expected reimbursement amounts Identify functions and assign staff, including monitoring developments Authorized representative with legal authority to sign for and legally bind plan sponsor Consider RDS experience; HIPAA privacy and security Gather information for application Reasonable projections of anticipated reimbursement amounts for current and next plan year Description of how reinsurance payments will be used Description of policies and procedures Determine all plans and benefit options available to early retirees Plan year starting and ending dates (month and day, not year) Plan sponsor tax identification number, name, address, and contact information 12

Key employer health care reform elements Health reform issues for 2010 Recent regulations: Early retiree reinsurance program Initial steps to consider Prepare claim data for submission, including: Incurred and paid claims paid by plan or early retiree (or both) will be reimbursable Claims incurred prior to June 1 aren t reimbursable but do count toward $15,000 cost threshold Ask vendors to capture 2010 plan-year claims data for early retirees Ask vendors to collect data on plan discounts, rebates and other reductions in claims Claims for an eligible individual can t be submitted until they reach $15,000 (and claims over $90,000 can t be submitted) Prepare for reimbursement requests, including: List of individuals for whom claims are being submitted Plan year-to-date health benefit costs incurred and paid for each (net of negotiated price concessions) Claims records with detailed information 13

Employer perspectives

Health care reform: Sizing up the challenge About the survey Survey was fielded between April 27 and May 7 to employers registered for our webinars on health reform 791 employers participated, with a good distribution by industry and employer size Fewer than 500 employees: 236 respondents 500-4,999 employees: 354 respondents 5,000+ employees: 196 respondents Designed to gauge employers potential actions in response to specific reform provisions, focusing on those effective in 2011 15

Caution: Survey allowed gut reactions Will probably take this action Would strongly consider Would consider Not likely to consider Would definitely not consider 16

Excise tax is the reform provision that worries employers the most Percent of employers saying provision is a significant or very significant concern Excise tax for high-cost plans 29% Children eligible up to age 26 No lifetime limits 20% 21% Auto-enroll new hires 16% EE s working 30+ hours are eligible 11% Plan must pay 60% of covered services 7% Source: Mercer's 2010 Survey on Health Reform Sizing up the Challenge 17

Need to change their dependent eligibility rules to comply with the PPACA requirement that children up to age 26 be eligible for coverage Already in compliance, 6% Will need to make change, 94% Source: Mercer's 2010 Survey on Health Reform Sizing up the Challenge 18

Will strongly consider the following actions with regard to dependent eligibility Based on employers that will need to change dependent eligibility rule Require children above specified age to verify no other coverage available 49% Impose a premium surcharge on dependents above a specified age 21% Change premium rate tiers 20% Impose higher premium share for all dependents 16% Use more restrictive eligibility rules for dental and/or vision 12% Source: Mercer's 2010 Survey on Health Reform Sizing up the Challenge 19

Likelihood that employer will extend coverage eligibility to children up to age 26 before the PPACA effective date Based on employers that will need to change dependent eligibility rules 24% 34% 42% Likely or Very likely Not very likely Not at all likely Source: Mercer's 2010 Survey on Health Reform Sizing up the Challenge 20

Current enrollment practices for newly hired employees and current members Newly hired employees who do not make an election: 88% Members who do not make an election during Open Enrollment: 75% 21% 12% 4% Are automatically enrolled Are not automatically enrolled Are re-enrolled in previous plan, if plan still available Source: Mercer's 2010 Survey on Health Reform Sizing up the Challenge Are enrolled into a default plan Are not reenrolled, defaulted to no coverage 21

Will strongly consider the following actions with regard to autoenrolling new hires Use lowest-cost plan or only plan as the default 43% Impose a waiting period of up to 90 days before auto-enrolling 20% Add a new plan to use as the default 8% Source: Mercer's 2010 Survey on Health Reform Sizing up the Challenge 22

Almost two-fifths of retailers will to need to extend eligibility to all employees who work 30+ hours per week to avoid paying penalties Current eligibility provisions among employers with part-time employees In compliance 74% All employers Wholesale/retail employers May not be in compliance 61% 14% 19% 20% 12% All employees that work 30 hours or more are eligible Employees are only eligible if they work more than 30 hours No employees working fewer than 40 hours are eligible Source: Mercer's 2010 Survey on Health Reform Sizing up the Challenge 23

For a majority of employers, less than 10% of the total workforce is considered part-time but that varies significantly by industry 58% 12% 12% 14% 4% Percent of total work force that is part-time: Less than 10% 10-19% 20-49% 50% or more None Source: Mercer's 2010 Survey on Health Reform Sizing up the Challenge 24

For nearly half of retail employers, 20% or more of the total workforce is considered part-time 39% 28% 20% 6% 7% Percent of total work force that is part-time: Less than 10% 10-19% 20-49% 50% or more None Source: Mercer's 2010 Survey on Health Reform Sizing up the Challenge 25

Possible actions with regard to the requirement that all employees working 30 hours or more hours per week must be eligible Based on employers currently not in compliance Will strongly consider Would consider Not likely to consider Definitely would not consider 34% 35% 38% 37% 38% 42% 20% 10% 16% 9% 8% 13% Change workforce strategy so that fewer employees work 30 hours or more per week Offer only a lower-cost plan for part-timers Source: Mercer's 2010 Survey on Health Reform Sizing up the Challenge Make minimal or no changes; instead pay shared responsibility penalty 26

Possible actions with regard to the requirement that all employees working 30 hours or more hours must be eligible Based on employers already in compliance 56% Will strongly consider Would consider Not likely to consider Definitely would not consider 47% 31% 20% 26% 3% 10% 7% Change workforce strategy so that fewer employees work 30 hours or more per week Source: Mercer's 2010 Survey on Health Reform Sizing up the Challenge Raise the eligibility requirement to 30 hours per week, if currently lower 27

Believe that at least one health plan is at risk for failing the requirement that plans must pay at least 60% of covered services 87% 2% 11% Yes, only plan/all of plans Yes, one or more lowoption/mini-med plan(s) No, none of the plans Source: Mercer's 2010 Survey on Health Reform Sizing up the Challenge 28

Employers best guess: will the number of employees covered in your health plan increase or decrease as a result of PPACA? Number of covered employees would increase, 35% Stay about the same, 60% Number of covered employees would decrease, 4% Source: Mercer's 2010 Survey on Health Reform Sizing up the Challenge 29

Close to half of employers expect PPACA-related changes to push up 2011 cost by no more than 2%; about 1 in 10 expect increase of at least 5% Employer estimates of cost increase due to covering children up to age 26 and eliminating benefit maximums 28% 30% 13% 13% 12% 3% Increase by less than 1% Increase by 1-2% Increase by 3-4% Increase by 5% or more Don't know N/A -- Already in compliance Source: Mercer's 2010 Survey on Health Reform Sizing up the Challenge 30

Post reform strategies

Health care reform reinforces the need for new ways to manage costs More people covered by employer sponsored health plans Less variation permitted in plan design and contributions More cost shifting from government, providers and payers There will be limited opportunities for cost cutting post-reform. Thus, employers need an increased focus on managing costs that, left unchecked, may rise even faster post-reform 32

Strategies for the reform era things to think about now for 2011 Evaluate eligibility For existing and non-grandfathered plans: Are you covering spouses and dependents who have access to other employersponsored coverage? What procedures will you use to hold participants accountable for terminating coverage if they have access to other coverage? Evaluate contribution strategy Should you change/expand your coverage tiers? (e.g., 4 tiers) How much do you want employees to pay for dependents? Should you adopt salary based contributions? Evaluate plan design Do you have benefit maximums that need to be lifted? In compliance with mental health parity? 33

Strategies for the reform era more things to think about Need a default plan for auto enrollment Close to 60% value? Meet minimum contribution requirements? Provide additional options as a buy up or tied to incentives Evaluate your carrier s performance Long-term viability as a market leader Ability to create sustainable, innovative health care delivery solutions that will impact trend and improve outcomes Vendor evaluations more rigorous and more often Per participant v. per employee fees More aggressive performance guarantees Disability case management and RTW Demand for evidence of ROI and improved reporting capabilities Extend programs and targeted messaging to adult children 34

Strategies for the reform era focus on consumer engagement Leverage consumerist strategies Member education, awareness building and self-care Use emerging engagement tools like behavior economics, social networking Value-based design to encourage right behaviors e.g. Use short-term, time-limited incentives to stimulate Rx switches Consider consumer based designs and use of accounts, within limits of new requirements Integrate meaningful incentives for participation, sustained engagement and health improvements Increase provider performance transparency Adopt high-deductible plans with savings accounts $6,400 average cost vs. $8,200 for PPOs and $8,600 for HMOs Provides a longer-term perspective on health care Engages the consumer through tools, better financial decisions Becomes the new low option for default coverage 35

Strategies for the reform era focus on quality Provide incentives for participants to seek highest quality care Medical homes for high-cost, complex conditions Provider engagement in care coordination of chronically ill Centers of Excellence -- Domestic tourism for high-risk, high-cost surgical procedures Limited networks focused on quality and efficiency Greater acceptance of non-physician clinicians given short supply of PCPs 36

Closing thoughts: Prioritize concerns and efforts Develop a strategy Model the impact to comply with health reform requirements Determine required changes for the next plan year and $ impact Evaluate alternative strategies and develop a short and longer-term strategy to comply Develop action steps needed to implement a long-term strategy to manage your post-reform costs Build a process to regularly update your strategy to respond to future reform and market changes Health reform has many requirements that are poorly defined We need to rely on regulations which may or may not be helpful Some provisions that seem clear now, may change 37

Questions and contacts Linda Havlin Chicago Amy Bergner Washington, DC Kelly Traw Washington, DC Questions Please type your questions in the Q&A section of the toolbar and we will do our best to answer as many questions as we have time for. To submit a question while in full screen mode, use the Q&A button on the bottom right-hand side of your screen. To submit a question while in half screen mode, use the Q&A panel on the bottom right-hand side of your screen. CLICK HERE TO ASK A QUESTION TO ALL PANELISTS Beth Umland New York Tracy Watts Washington, DC Feedback Please take the time to fill out the feedback form at the end of this webcast so we can continue to improve. The form will popup in a new window when the session ends. mercer.com/webcasts View past recordings and sign up for upcoming webcasts 2010 Mercer 38