Municipal Pension Board of Trustees 3. Pension plan regulations 3. BC Pension Corporation 3. Duties of the corporation 4. Pension plan website 4

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Section Contents Municipal Pension Board of Trustees 3 Pension plan regulations 3 BC Pension Corporation 3 Duties of the corporation 4 Pension plan website 4 Resources and publications 5 Additional information for members and employers 6 Other information 6 Using the 7 Contacting the BC Pension Corporation 7 Employer Operations (EO) 8 Client Education Program (CEP) 8 Member Services 8 Member Services (other plans) 9 Retired members 9 Retired members (other plans) 9 Employer Operations 10 1

Publications (all plans) 10 BC Pension Corporation reception 10 Disclaimer 10

Welcome to the Employer Instruction Manual Municipal Pension Board of Trustees The Municipal Pension Board of Trustees is responsible for administering the pension plan and managing the pension fund. The board consists of eight people appointed by plan member partners and eight people appointed by the plan employer partners. The board s duties include establishing investment policy, changing benefits and funding policy, and directing the application of pension plan rules. The board appoints an independent actuary to assess the plan s financial health every three years through an actuarial evaluation. Pension plan regulations A copy of the Rules is available on the plan s website at mpp.pensionsbc.ca. Copies of legislation affecting the, such as the Public Sector Pension Plans Act (PSPPA), the Pension Benefits Standards Act (PBSA), and the Income Tax Act (ITA) (Canada), are available from the appropriate authorities. BC Pension Corporation The British Columbia Pension Corporation was established on April 1, 2000 under the Public Sector Pension Plans Act. We serve some of the largest pension plans in Canada, representing more than 1,000 employers and over 560,000 active and retired members. 3

Duties of the corporation The corporation acts as the administrative agent for the Municipal Pension Board of Trustees (the board). Services provided to the pension plan include: enrolling employers and employees, collecting and recording service, salary, contributions and other information from employers and plan members, providing information about pension plan rules and benefits to employers and plan members, calculating and processing pension benefits, paying pension benefits and other related benefits to members, managing post-retirement group benefits for the plan, filing documentation with appropriate tax and pension regulators, and providing policy advice and secretariat services to the board. Pension plan website The corporation maintains the plan s website at mpp.pensionsbc.ca. Through this website, we provide considerable public information as well as information and services that require the use of a username and password (secured web services). Employers In the public portion of the website you will be able to access information and services, including the Employer Instruction Manual and tools like the Purchase Cost Estimator and the General Pension Estimator. In the secured portion of the website you will be able to access further information and services, including: Employer Pension Estimator, Employer Reporting (including Data Submission, Plan Member Record Electronic Form, Your Message Board, File Pick-up, Employer Reporting Format and LTD Start/ Stop Online Submission), 4

fill-in forms, user management, view member data, and electronic remittance. Once logged in, you can easily access both secured and public information. My Account Members can register for My Account by selecting my account from the top menu, then Register under Sign in help. They will need the last three digits of their SIN and their Person ID number (unique identification number) from their Enrolment confirmation statement or most recent Member s benefit statement. Once registered, members can login by entering their username and password on the Sign in page to easily access both secured and public information: update personal login information, view personal information, including their service and salary history, and recent Member s Benefit Statements, view or change their beneficiary(ies), register for a member education workshop, use the Personalized Purchase Cost Estimator, and use the Personalized Pension Estimator. Resources and publications Rules A copy of the Rules is available from the plan s website at mpp.pensionsbc.ca. Annual Report and Report to Members A copy of the board s Annual Report is available to members and retired members on the plan s website. A summary version, the Report to Members, is produced for distribution to plan members who receive a Member s Benefit Statement. 5

Employer instruction manual We provide the to help employers administer the pension plan for their employees who are plan members. Manual sections are updated periodically. Check the website for updates. Bulletins and newsletters The Pension Corporation publishes a monthly, online employer newsletter with information about the pension plan and data reporting. Emails are sent to employers if information is time sensitive or it is for a small group of employers. Employer bulletins provide detailed information on a topic, when necessary. They are shared in an issue of the employer newsletter or an email. The corporation publishes and mails Pension Life directly to retired members. Member s Benefit Statement Member s benefit statements are sent to members every year, showing their status in the plan. It is your responsibility to distribute these statements for us. Additional information for members and employers Other information The provides the Guide for Plan Members. and other resources for members (e.g., information about health benefits, death benefits, etc.) available at mpp.pensionsbc.ca. Other resources, such as information for retired members and archived annual reports, are available from the website at mpp.pensionsbc.ca. 6

Using the There are 12 major sections: 1. Enrolment 2. Purchasing Service 3. Termination of Employment 4. Retirement 5. Pre-retirement Death 6. Paid Sick Leave and Long-term Disability 7. Reporting 8. Remitting Contributions 9. PAs, E-PAs, PSPAs, APAs & PARs 10. Division of Pensions on Marital Breakdown 11. Employer Enrolment in Group 5 12. Definitions In this manual, you means the employer and we and us means the Pension Corporation. Forms You can download forms from mpp.pensionsbc.ca. Examples Detailed examples have been provided to further assist you with your pension-related duties. Contacting the BC Pension Corporation Mailing address PO Box 9460 Victoria BC V8W 9V8 Location 2995 Jutland Road Victoria BC V8T 5J9 7

Employer Operations (EO) EO is responsible for all aspects of current data reporting in all pension plans, including: enrolment of new members; changes to members personal and employment records; payroll reporting of contributions, salary and service data; and production of pension adjustments. Contact information for EO follows. Employer Operations (all plans) Victoria: 250 356-9701 Toll-free: 1 855 356-9701 (Canada and U.S.) Fax: 250 356-1784 Email: employer.services@pensionsbc.ca Client Education Program (CEP) Member Services CEP is responsible for member and employer education programs. In addition to the free elearning course and workshops we offer plan members throughout the province, we are offering you an opportunity to host a workshop in your workplace. Contact information for CEP: Victoria: 250 356-8547 Toll-free: 1 877 558-5573 (in BC) Fax: 250 953-0415 Email: employer.education@pensionsbc.ca Member Services serves both plan members and plan employers. They are responsible for service requests regarding termination of employment, retirement, death of a plan member, and service purchases. Contact information for each plan is as follows: Phone: 1 800 668-6335 (toll-free in Canada and U.S.) Fax: 250 953-0421 Email: mpp@pensionsbc.ca 8

Member Services (other plans) College Pension Plan Phone: 1 888 440-0111 (toll-free in Canada and U.S.) Fax: 250 953-0412 Email: cpp@pensionsbc.ca Public Service Pension Plan Teachers Pension Plan Phone: 1 800 665-3554 (toll-free in Canada and U.S.) Fax: 250 953-0425 Email: pspp@pensionsbc.ca Phone: 1 800 665-6770 (toll-free in Canada and U.S.) Fax: 250 356-8977 Email: tpp@pensionsbc.ca WorkSafeBC Pension Plan Retired members Phone: 1 888 440-0111 (toll-free in Canada and U.S.) Fax: 250 953-0433 Email: worksafebc@pensionsbc.ca Fax: Email: 250 953-0431 (all plans) retired@pensionsbc.ca Phone: 1 866 876-6677 (toll-free in Canada and U.S.) Retired members (other plans) College Pension Plan Phone: 1 866 322-8277 (toll-free in Canada and U.S.) Public Service Pension Plan Phone: 1 866 876-6777 (toll-free in Canada and U.S.) Teachers Pension Plan Phone: 1 866 876-8877 (toll-free in Canada and U.S.) 9

WorkSafeBC Pension Plan Phone: Employer Operations Publications (all plans) 1 866 322-9277 (toll-free in Canada and U.S.) Employer Operations manages employer contribution rates, employer contribution remittances and other employer billings and payments. Phone: 250 387-8295 Email: employer.services@pensionsbc.ca Phone: 1 800 663-8823 (toll-free in Canada and U.S.) Fax: 250 356-9591 Email: penc.orderproducts@pensionsbc.ca BC Pension Corporation reception Disclaimer Phone: 250 387-1002 Email: penc.reception@pensionsbc.ca Rules and employer process information in this instruction manual may be subject to change without notice. We will provide you with updated material as rules and/or processes change. Check our website often to confirm that you have up-to-date information before advising your employees on any pension-related matters. Material contained in this manual applies specifically to the. If you administer more than one pension plan for your employees, please ensure that you apply the correct plan s rules. In the event of a conflict between the information contained herein and the plan rules, the plan rules shall apply. 10