FIRSTRAND NORTH AMERICAN INVESTOR ROADSHOW. May 2016

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FIRSTRAND NORTH AMERICAN INVESTOR ROADSHOW May 2016

FirstRand s financial position and track record FINANCIAL HIGHLIGHTS for the six months ended 31 December 2015 ZAR million USD million NORMALISED EARNINGS ZAR million Total assets (normalised) 1 139 523 72 860 25 000 Normalised net asset value 95 878 6 130 Normalised earnings 10 915 802 20 000 14% 21 286 Normalised ROE 23.4% 18 663 Capital adequacy CET1 ratio 13.7% 15 000 15 420 Conversion rates at 31 December 2015: Income statement: USD1 = ZAR13.61, balance sheet: USD1 = ZAR15.64 12 730 KEY OPERATING STATISTICS for the six months ended 31 December 2015 Dec 2015 Employees 43 406 Physical representation points 862 10 000 5 000 10 117 ATMs 7 347 0 2011 2012 2013 2014 2015 Sources: FirstRand, I-Net

delivered by a specific strategy post 2008/9 cycle Objectives Be the African financial services group of choice Create long-term franchise value Deliver superior and sustainable returns within acceptable earnings volatility Maintain balance sheet strength... driven by two growth strategies In South Africa, focus on existing markets and areas currently underrepresented Further grow African franchises in key markets and mine the Africa/Asia corridors

Current revenue mix an outcome of this strategy Revenue* (R million) Insure 25 000 International Rest of Africa Invest Transact 20 000 South Africa Lend 15 000 10 000 5 000 0 Transactional Lending Investing Deposits Insurance Investment management Markets and structuring FNB Africa Capital endowment Other (5 000) FNB WesBank RMB Ashburton Investments FCC * For the year ended 30 June 2015.

Asked ourselves if we could continue to outperform with this strategy Analysed FirstRand s portfolio: Geographic diversification Macroeconomic environment Profit pools/income streams Regulatory challenges and competitive threats Other headwinds (cost pressures)

This resulted in an adjusted strategy South Africa Protect and grow existing banking franchises Broaden financial services offering Platform- and franchise-neutral business model a key enabler Rest of Africa still aim to be dominant regional player Developed markets a protection and diversification strategy

Objective is to increase relative contribution from other financial services, whilst growing existing franchises CURRENT REVENUE MIX Large opportunity given our market share of customers Save, invest and insure Save, invest and insure Transact and lend Transact and lend Protect and grow banking franchises: Grow profitable market share Cross-sell and up-sell Leverage group platforms (collaboration)

Leveraging a portfolio of building blocks Distribution channels Clearing house Customer bases Licenses Systems Made available to all PLATFORM AND FRANCHISE NEUTRAL

Still want to be a regional player Risk/reward landscape in the rest of Africa has changed Negative commodity cycle (structural rebalancing of Chinese economy from investment to consumption) Undiversified markets susceptible to macro shocks often exacerbated by policy mistakes Higher correlation between markets Long-term growth opportunity remains attractive Projected growth rates are higher than SA Demographics are supportive Infrastructure development is on going Markets remain under penetrated with CCIB the deepest profit pool

Aim to build a portfolio of businesses APPROACH INFORMED BY: PORTFOLIO THINKING (SHAREHOLDER VIEW) BUSINESS STRATEGY Profit pools South Africa Lesotho Nigeria Mozambique Balanced portfolio Avoid concentrations Transact Invest Lend Swaziland Ghana Diversify risk and earnings streams Insure Value proposition Tanzania Botswana Optimise risk/return Platforms Kenya Namibia Portfolio resilience Resources FSR coordination

Our approach? Prioritise Profit pools Competitive and differentiated client value proposition Operational capacity Disciplined financial resource allocation What this means Not necessarily universal banking Temper our aspirations (size and timing) Smaller bets

DM required to protect existing strategies Access to hard-currency funding will enable rest of Africa strategy Protect cross-border counterparty status to access financial markets MotoNovo (ring-fence in CFC)

and provide growth and diversification MotoNovo Demonstrated exportable value proposition 8 years later it constitutes a significant part of WesBank s business Provides diversification for WesBank which it did not have in the previous cycle Sizeable business (approximately R1 billion PBT) Expanding mandate with in strict framework Disciplined, organic, incremental approach

The updated strategic framework provides broader opportunities for growth South Africa Rest of Africa Other (UK, Channel Islands and India) Protect and grow banking franchises Broaden financial services offering Protect and diversify Portfolio approach will capitalise on long-term growth opportunity

Resulting in a revised statement of intent FirstRand s portfolio of leading financial services franchises: provides a universal set of transactional, lending, investment and insurance products and services seeks to operate in markets and segments where franchises can deliver competitive and differentiated client-centric value propositions by leveraging the relevant distribution channels, product skills, licences and operating platforms of the wider group Strategy is executed on the back of disruptive and innovative thinking underpinned by: owner-manager culture disciplined allocation of financial resources

which will underpin delivery of...superior and sustainable economic returns to shareholders within acceptable levels of volatility and maintain balance sheet strength