WELCOME Resort Municipality of Whistler Budget 2016 Community Information Meeting February 23, 2016 Agenda 4 to 5 p.m. Gallery walk and discussions 5 to 5:30 p.m. Presentation Question and answer period 5:30 to 7 p.m. Gallery walk and discussions Find more information at whistler.ca/budget
Planning Process
Next Steps Timeline Feb 1, 2016 Audit & Finance Meeting Feb 23 Budget Open House (Feedback Opportunity) Apr 5 Regular Council Meeting 5-year Financial Plan Bylaw First 3 readings Nov 26, 2015 Council Planning Workshop Feb 16 Council Workshop Mar 15 Regular Council Meeting Draft Budget Recommendations Apr 19 Regular Council Meeting 5-year Financial Plan Bylaw Adoption
Municipal Expenditures Municipal expenditures provide for a variety of services, debt and future costs.
Municipal Revenues Proportion of Revenues 2016 Budget Property or parcel taxes, $36.00, 45% Grants in lieu, $0.64, 1% Penalty and interest, $0.39, 1% Grants and other, $0.96, 1% Solid Waste revenue, $4.45, 6% Fees and charges, $9.66, 12% Investment income, $1.89, 2% Municipal Regional District Tax (MRDT), $4.84, 6% There are few significant sources of municipal revenue. Sewer revenue, $7.52, 9% Water revenue, $6.64, 8% Works & service charges, $0.75, 1% Resort Municipality Initiative (RMI), $6.73, 8%
Where do your tax dollars go? Your tax dollars at work Municipal revenues fund a variety of municipal programs, services, and reserves.
Property Tax Notice This image cannot currently be displayed.
How does your individual property tax bill relate to the RMOW s total tax revenues? 2015 RMOW Tax Revenues $35.2 Million Example + Growth + Tax % Change 2016 RMOW Tax Revenues $36.0 Million X mill rate (2.708) X mill rate (10.826) X mill rate (2.421) X mill rate (10.450) 2 6 7 4 1 2 8 2 9 2 7 9 1 5 3 2 Residential Commercial $8.7 Billion $1.0 Billion $9.7 Billion = (+/ ) BC Assessment Value 1 5 8 3 4 8 7 3 8 3 5 8 4 8 4 1 Residential Commercial $9.8 Billion $1.0 Billion $10.8 Billion
Year-Over-Year Tax Revenue Changes
How Reserves Are Used Asset Category 2014 Cost Values Buildings $ 159,365,061 Equipment 60,588,344 Transporation 68,617,137 Water 72,316,539 Sewer 52,378,177 Drainage 22,313,567 Work in Progress 2,569,667 Land Improvements 38,659,596 Land (excluded), $89 mil $ 476,808,088 Accumulated Depreciation $ 136,321,464 Annual Depreciation cost $ 10,915,944 Depreciation cost = Asset cost divided by its estimated useful life
RMOW Corporate Plan Plan-on-a-Page Summary COMMUNITY Performance Indicators CORPORATE Performance Indicators CORPORATE PLAN: whistler.ca/municipal-government/strategies-and-plans/corporate-plan PERFORMANCE INDICATORS: whistler.ca/monitoring
Core COMMUNITY Performance by Community Priority Area Indicator Dashboard ENRICHING COMMUNITY LIFE Learning Opportunities ( 15) Unlawful Incidents ( 14/15) Recreation Opportunities ( 15) Workforce Living Locally ( 15) Resident Satisfaction ( 15) Self-Rated Health ( 14) Income Below Costs ( 14) ENHANCING THE RESORT EXPERIENCE Visitor Satisfaction ( 14w/15s) Number of Visitors ( 14w/15s) Whistler Atmosphere ( 14w/15s) PARTNERING FOR SUCCESS Decision Trust ( 15) Decision Input ( 15) PROTECTING THE ENVIRONMENT Greenhouse Gas Emissions ( 14) Development Footprint ( 15) Water Use ( 15) Energy Use ( 14) Landfilled Waste ( 15) ENSURING ECONOMIC VIABILITY Room Occupancy ( 14w/15s) Full Time Employees ( 14/15w) Total Income ( 13) Annual Room Nights ( 14w/15s) Real Median Income ( 13) ADDITIONAL PERFORMANCE INDICATORS: whistler.ca/monitoring
CORPORATE Performance by Corporate Plan Goal Indicator Dashboard A VIBRANT LOCAL ECONOMY & RESORT COMMUNITY IS EFFECTIVELY REINFORCED BY ORGANIZATIONAL ACTIVITIES Satisfaction with parks and trails Satisfaction with Village maintenance services Satisfaction with the atmosphere and ambiance of Whistler Village Visitor satisfaction with village ambiance and atmosphere Impact of FE&A programming on guest satisfaction levels POLICIES, PROGRAMS & SERVICES ARE RELIABLY DELIVERED WITH EXCEPTIONAL CUSTOMER SERVICE Satisfaction with Whistler Transit services Satisfaction with police, fire and rescue services Satisfaction with building and land development services Satisfaction with the overall planning of the resort community Satisfaction with access to municipal information via the website Website visitation levels THE LOCAL GOVERNMENT MAINTAINS A HIGH LEVEL OF COMMUNITY TRUST & ENGAGEMENT Satisfaction with opportunities to provide input into municipal decision making Proportion who trust that local decision makers have the best interest of the resort community in mind when making decisions Participation levels in community engagement opportunities MUNICIPAL DECISION-MAKING SUPPORTS THE EFFECTIVE STEWARDSHIP OF NATURAL ASSETS & ECOLOGICAL FUNCTION Annual utility and fuel consumption Percentage of treated wastewater meeting requirements Corporate greenhouse gas emission (GHG) levels Satisfaction with waste, recycling and compost systems CORPORATE POLICIES & OPERATIONS ENSURE CONTINUOUS EXCELLENCE IN INFRASTRUCTURE, FACILITY & PROGRAM MANAGEMENT Cost recovery levels at MPSC Wastewater operating costs per person Drinking water operating costs per person Number of boil water advisory days Satisfaction with road maintenance and snow clearing Economic impact of key festivals and events CORPORATE FINANCIAL HEALTH IS MAINTAINED, ACCOUNTABLE & TRANSPARENT Actual versus budget variance Capital reserve levels versus target levels Total value of grants and external funds secured Annual capital replacement expenditures Proportion who perceive RMOW services to be good value for money
Be in the know. Stay in touch. Council meetings are scheduled every month, visit www.whistler.ca/council for details Sign up for the Whistler Today newsletter to receive current news and information, visit www.whistler.ca/contact for details
Chief Administrator's Office Areas of Responsibility Chief Administrator Overall responsibility for direction and control of financial and general administrative affairs and operations of the municipality. Human Resources Health and safety Recruitment Training Staff agreements and benefits Communications Strategic communications planning Website and social media management Media relations Public information Community engagement Corporate Planning & Special Projects Project management Corporate reporting Performance management Strategic planning Economic development Energy management Grant management and reporting
Chief Administrator's Office Key Focus Areas for 2016 Advancing and supporting resort and economic viability Ensuring overall community satisfaction levels remain high Managing the corporate budget Supporting a favorable investment climate Engaging with the community and stakeholders Securing grant funding and ensuring stakeholder support Delivering major Economic Partnership Initiative (EPI) and Learning and Education initiatives Advancing the Official Community Plan (OCP) Collaborating with resort partners on housing challenges
Chief Administrator's Office Key 2016 Projects Phase II of the Wayfinding and Village Portals project Delivering Gateway Loop Upgrades Updating Community Energy and Climate Action Plan
Chief Administrator's Office Key 2016 Projects Supporting the Vancouver Symphony Orchestral Institute at Whistler and other Learning and Education opportunities Supporting potential development of the Spearhead Hut project
Infrastructure Services Areas of Responsibility Utilities Water supply and treatment from surface water and groundwater sources Wastewater collection Wastewater treatment Regulatory compliance for water and wastewater Cheakamus District Energy System Transportation Road maintenance and snow clearing Flood protection and drainage Development Services Review of Development Permit and subdivision applications Support for capital projects Technical support for utilities, wastewater treatment and roads divisions Waste Management Management of Whistler s waste systems including residential depots and transfer station Operation of Whistler s compost system for treatment of biosolids and composting of food waste
Infrastructure Services Areas of Responsibility Central Services Purchasing and maintenance of municipal fleet vehicles Purchasing of stock items for all municipal departments Emergency Planning Improving emergency plans Providing guidance for EOC activations Transportation Demand Management Management of our contract with BC Transit and Whistler Transit Ltd. for provision of Whistler s transit service Program direction for optimizing transportation in Whistler
Infrastructure Services Key Focus Areas for 2016 Excellence in delivering core services Implementing operational cost control strategies Addressing regional and local transportation infrastructure needs Adapting infrastructure to increased resort visitation levels
Infrastructure Services Key 2016 Initiatives Advancing water conservation programs and initiatives Advancing implementation of the solid waste diversion programs/waste reduction bylaw District Energy System efficiency study and delivery of owner manuals Transportation Advisory Group (TAG) implementation 750,000 700,000 650,000 600,000 550,000 500,000 450,000 400,000 350,000 300,000 Water Conservation Measures RMOW Monthly Water Consumption (m3) 2013 2014 2015 Completing the outstanding asset management plans 250,000 January February March April May June July August September October November December
Infrastructure Services Key 2016 Projects Maintaining or improving transit s level of service within a fixed Transit budget Delivering Phase II of the Alpine water main upgrade Completing the Gateway Loop construction project
Infrastructure Services Key 2016 Projects Replacing the Olympic water reservoir Constructing the new Nesters recycling and waste depot Installing a new well in the 21 Mile Creek aquifer
Resort Experience Areas of Responsibility Resort Planning Land use (Official Community Plan and zoning) Development Permits Variances Covenant modifications Sign Permits Liquor Licences Business enhancement Commercial development Accessibility Building Department Building permits Plumbing permits Building and plumbing inspections Building regulations support and enforcement Archived building documentation Parks Planning Park, open space, recreational trail planning and design Village enhancement and landscape alterations Village and park accessibility Resort way finding Public art Memorial tribute plaques Street banners Village Events and Animation Festivals, Events & Animation program Support for events, sport leagues, tournaments and community groups Film permits and photo permits Street banners Village Host program
Resort Experience Areas of Responsibility Strategic Alliances Partnership development Sponsorship and asset evaluation Support for the Festivals, Events & Animation program Resort Operations Parks and Trails Village Maintenance Landscape, Turf and Irrigation Building Maintenance Services Environmental Stewardship Environmental regulations Cheakamus Community Forest Whistler Bear Working Group Whistler Fisheries Stewardship Group Forest and Wildland Advisory Committee Air quality management Public education on environmental regulations Water monitoring
Resort Experience Key Focus Areas 2016 Accommodation of increased volume of summer visitors in parks and trails Weather mitigation strategies - alternative activities and programing Advocate Whistler interests in corridor planning Infrastructure reinvestment and building management Excellence in the delivery of core services
Resort Experience Key Initiatives 2016 - Village / Open Space / Programing Maintain high levels of visitor and community satisfaction Atmosphere and ambiance of Whistler / Whistler Village Village Maintenance Services Parks and trails maintenance Advance RLMP planning initiatives Refine park expansion / rejuvenation & land acquisition strategy Confirm / plan future park and trail infrastructure Village Reinvestment initiatives Advance wayfinding, portals and banners initiative (CAO s office) Village rejuvenation initiatives Village Enhancement Conference Centre Portals and Landscaping
Resort Experience Key Initiatives 2016 - Contributing to a Stronger Tourism Economy Implementation of Community Cultural Plan/ Tourism Plan initiatives (working studios, artist market/festival, artist residency program) Timeless Circle Art Installation Working Studios Olympic Plaza Enhancements Maury Young Arts Centre Rezoning Cultural Connector Phase 2 Refinement of FE&A investments to further increase economic impact (resort visitation/ occupancy, leveraging investments)
Resort Experience Key Initiatives 2016 - Environmental Stewardship Community Wildfire Initiative Callaghan fuel management FireSmart initiative Participate in water conservation initiative Community Energy and Climate Adaptation Plan Bear Management Program Key Initiatives 2016 - Planning / Building Services / Parks Planning Maintain/improve user satisfaction levels Overall planning of the resort community Building and land development requirements and related permitting services (customer service initiatives) Participate in Regional planning initiatives
Resort Experience Key Initiatives 2016 Parks & Open Space / Infrastructure Investment Parks Parks Accessibility Program Skate Park Completion BMX Track at Cheakamus Crossing Park Operations General Improvements Fitzsimmons Bike Park Trails Valley Trail Mons Railway Crossing Valley Trail Reconstruction Recreation Trail Program Alpine Trail Program Train Wreck Pedestrian Bridge Buildings Annual Building Maintenance Building Systems Management Review Municipal Hall Continuing Improvements Building Asset Replacement Program Parkade Rehabilitation program Parks Planning Initiatives Valley Trail Cycling Review Artificial Turf Field Needs Assessment Park Opportunity and Development Strategy
Corporate and Community Services Areas of Responsibility Bylaw Services Assisting in the compliance of municipal bylaws Responsible for business licensing, animal control, parking regulations Assisting in drafting new and amending existing bylaws bylawservices@whistler.ca Financial Services Leadership and resources for financial management for council, taxpayers and visitors Accounting and reporting Maintaining and collecting tax Fiscal planning and community engagement re: the budget Reserves management Whistler Fire Rescue Service Providing a full range of fire prevention and suppression, as well as rescue services Participation in FireSmart Community programming to promote fire and life safety fire@whistler.ca Information Technology Managing information technology infrastructure for all RMOW facilities Researching and implementing appropriate technology solutions
Corporate and Community Services Areas of Responsibility Legislative Services Managing council meetings Overseeing bylaws policies and procedures Overseeing records management Administration of insurance, the cemetery, community enrichment program corporate@whistler.ca RCMP Providing law enforcement and crime prevention services to the community and its visitors Library Services Providing a full range of traditional and digital information services, outreach to schools and public programming Led by an independent board of trustees, appointed by council Recreation Services Recreation programs, services and facilities, including: Meadow Park Sports Centre, community centres and the youth centre, Lost Lake cross country ski area and PassivHaus, and facilities rentals parksrec@whistler.ca
Corporate and Community Services Key Focus Areas for 2016 Managing RMOW customer service strategy Delivering core services Developing plans for aging recreational facilities and assets Managing public safety services and costs Responding to public demand for increased access to RMOW services Responding to increased resort traffic and visitation levels
Corporate and Community Services Key Projects 2016 Rejuvenation of Meadow Park Sports Centre Implementing Integrated approaches to meet service delivery demands Implementing technology tools to gain efficiency and improve customer service levels Public safety resource planning
Corporate and Community Services Key 2016 Projects Enhancing online mapping tools Developing RMOW work order management system Developing Sea to Sky road closure protocol Managing study of highway investigations and related road delays Creating electronic Highway 99 condition notification system
Corporate and Community Services Key 2016 Projects May Long Weekend Committee work Enhancing Police, Fire and Bylaw Enforcement Patrols Completing Phase 2 of Meadow Park Sports Centre roof replacement Completing Phase 2 of Meadow Park pool enhancements