Emergency Management Division Municipal Manager Department Anchorage: Performance. Value. Results.

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Emergency Management Division Municipal Manager Department Anchorage: Performance. Value. Results. Purpose Protect life and property and to ensure the safety, health and welfare of the citizens of Anchorage. Direct Services Lead agency for the MOA s emergency preparedness and planning activities. Provide community education and public outreach programs to help citizens prepare for emergencies and disasters. Accomplishment Goals Improve MOA s emergency preparedness by completing revisions to the Emergency Operations Plan. Improve the Emergency Operations Center s response effectiveness by developing EOC Standard Operating Procedures (EOC SOP). Ensure community education and public outreach programs are effective in preparing citizens for emergencies and disasters. Performance Measures Progress in achieving goals shall be measured by: Measure #1: Percent complete of the MOA s Emergency Operations Plan (EOP) revision. As of December 31, 2011 the plan is 20% complete As of June 30, 2011 the plan is 10% complete As of August, 31, 2010 plan is 8% complete. As of September 30, 2011 the plan is 20% complete Measure #2: Percent complete of the EOC Standard Operating Procedures. As of June 30, 2011 procedures are 100% complete As of August 31, 2010 procedures are 24% complete As of June 30, 2011 procedures are 100% complete Measure #3: Percent increase in individual preparedness after participation in each community preparedness activity or training event. See the following pages

Performance, Value, and Results Report for the Office of Emergency Management October 2011 Presentation Topic Group Date Location Attendance PVR Test Done? CPR General Public 10/8 /2011 EMI 9 Intro To Emergency Management and the EOC Charter College Emergency Management Class 10/13/2011 EOC 6 Brown Bag: Evacuation ML&P Finance Section 10/18/2011 ML&P Finance Office 18 Emergency Watch information Bev Hiett Neighborhood & Dawn Brantley Neighb 10/18/2011 Dawn Brantley's House 13 Brown Bag: Severe Winter Weather General Public 10/21/2011 EOC 22 CPR General Public 10/25/2011 EMI 9 November 2011 Total # educated this month 77 Presentation Topic Group Date Location Attendance PVR Test Done? Citizen Police Academy - Emergency Watch Citizen Police Academy 11/2 /2011 EOC 39 Vulnerable Populations Emergency Preparedness Access Alaska Staff 11/4 /2011 Access Alaska 12 Emergency Watch First Meeting Yvonne Begley Neighborhood, Fairview 11/8 /2011 Fairview Elementary 1 General Personal Emergency Preparedness Anchorage Chapter of Nat'l Women in Constructi 11/9 /2011 Anchorage Office 13 CPR General Public 11/12/2011 EMI 10 CPR General Public 11/15/2011 EMI 8 General Personal Emergency Preparedness Rogers Park Community Council 11/15/2011 Rogers Park Elementary Schoo 42 Emergency Watch information General Public 11/16/2011 Adventist Church, ER 2 Brown Bag: Shelter In Place NANA Management Services Staff 11/17/2011 NANA 38 Earthquake Preparedness Nunaka Valley Staff & Teachers 11/17/2011 Nunaka Valley Elementary 41 Emergency Watch First Meeting Ruth DeGraff's Neighborhood, ER 11/19/2011 DeGraff House, Eagle River 16 Total # educated this month 222 Monday, January 30, 2012 Page 1 of 2

December 2011 Presentation Topic Group Date Location Attendance PVR Test Done? Brown Bag: OEM & EOC General Public 12/2 /2011 EOC 6 CPR General Public 12/5 /2011 EMI 8 General Personal Emergency Preparedness Spenard Community Council 12/7 /2011 Spenard Recreation Center 16 Brown Bag: Vulnerable Populations General Public 12/9 /2011 EOC 18 Total # educated this month 48 Total # educated for this report period 347 Monday, January 30, 2012 Page 2 of 2

Performance Measure Methodology Sheet Emergency Management Division Municipal Manager Department Measure #1: Percent complete of the MOA s Emergency Operations Plan Type Effectiveness Accomplishment Goal Supported Improve MOA s Emergency Preparedness by completing revisions to the Emergency Operations Plan. Definition This measure reports the number of EOP Annex revisions that have been completed. The revision process incorporates a review of current State and Federal guidelines, and Municipal Code into a draft document that is reviewed by lead and supporting agency stakeholders in the MOA s Emergency Operations Plan. Data Collection Method EOP Revision Status Report: This report will list each EOP chapter or Annex and the current completion status. The report will reflect five categories of completion: State / Federal guidelines review completion, draft document development, lead / supporting agency review, incorporation of feedback, and final. Frequency The measure will be reported at close of business on the last work day at the end of each quarter. Measured By Plans & Policy Manager Reporting The Plans & Policy Manager will prepare the report in a word document that will display the information in a table matrix format. Used By The director will use the report to monitor and gauge the progress of plan development and drafting. The report will be presented to the Municipal Manager monthly and be available via the Municipal website.

Performance Measure Methodology Sheet Emergency Management Division Municipal Manager Department Measure #2: Percent complete of the MOA s Standard Operating Procedures for the Emergency Operations Center Type Effectiveness Accomplishment Goal Supported Improve the Emergency Operations Center Response effectiveness by completing and implementing Standard Operating Procedures. Definition This measure reports the number of SOP chapters that have been completed. The SOP development process incorporates a review of best practices of current Federal, State, and similar sized municipal EOC Standard Operating Procedures. The best practices will be incorporated into a draft document that will be reviewed by the appropriate supporting municipal agency. Data Collection Method SOP Development Status Report. This report will list each SOP chapter or Annex and the current completion status. The report will reflect five categories of completion: initial draft, edit, review, incorporation of feedback, and final. Frequency The measure will be reported at close of business on the last work day at the end of each quarter. Measured By Training & Exercise Manager Reporting The Training & exercise Manager will prepare the report in a word document that will display the information in a table matrix format. Used By The director will use the report to monitor and gauge the progress for the development of the Standard Operating Procedures. The report will be presented to the Municipal Manager monthly and be available via the Municipal website.

Performance Measure Methodology Sheet Office of Emergency Management Municipal Manager Measure #3: Increase in community emergency preparedness Type Effectiveness Accomplishment Goal Supported Provide community education and public outreach programs to prepare citizens for emergencies and disasters. Definition This measure reports the number and type of emergency preparedness community outreach events conducted monthly. Data Collection Method Community Emergency Preparedness Training Measure. This measure consists of a running monthly tally of emergency preparedness presentations conducted quarterly. The goal is to increase the overall Emergency Preparedness level of Anchorage Citizens annually through community outreach and education programs designed specifically for a requesting organization or the general public. Frequency The measure will be reported by the close of business the first work day following the training event. Measured By Public Information & Community Outreach Coordinator Reporting The Public Information & Community Outreach Coordinator will prepare a report in a table format that displays the date, time, organization trained, type of training, and the number trained. Used By The director will use the report to monitor and gauge the progress of community outreach training. The report will be presented to the Municipal Manager quarterly and be available via the Municipal website.