Service Sector Productivity in Japan: An Analysis Based on the JIP Database

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Service Sector Productivity in Japan: An Analysis Based on the JIP Database Otb October 2010 Kyoji Fukao (Hitotsubashi University and RIETI) Tsutomu Miyagawa (Gakushuin University and RIETI) 1

1. Motivation As the share of the service sector in the economy increases, productivity i growth in this sector is becoming the key to Japan s future economic growth. But productivity in this sector has stagnated. Using mainly industry level data of factor inputs and productivity, we examine why service sector productivity in Japan has stagnated. We also try to answer what Japan needs to do to improve service sector productivity. 2

1. Why is the Service Sector is Important for Japan s Future Growth? Historically, labor productivity in the tertiary sector was not much lower than in the secondary sector except during the period ofrapid industrializationfrom1947 1965. 1965. But total factor productivity (TFP) growth in the manufacturing sector has been much higher than that in other sectors. However, the share of the manufacturing sector is declining rapidly. Hence, for Japan, which is now experiencing population decline, productivity growth in the service sector is the key. 3

6 Comparison of sectoral labor productivity (primary=1) 5 4 3 2 Secondary Tertiary 1 0 Notes: Subsidiary occupations are taken account of for periods before the Second World War. Data before 1965 are on a per worker basis. Data from 1973 are on a man-hour basis. The primary sector consists of agriculture, fishery and forestry. The secondary sector consists of mining, manufacturing and construction. The tertiary sector consists of all other sectors except imputed rent. Sources: Data for periods between 1885-1940 are from Osamu Saito and Tokihiko Settsu (2009), "Unveiling historical occupational structures and its implications for sectoral labour productivity analysis in Japan s economic growth," paper presented at INCHOS 2009, 28-30 July 2009, King s College, Cambridge, p. 31, table 11. Data for periods between 1947-65 are from Ohkawa, K. and M. Shinohara, eds., (1979), Patterns of Japanese Economic Development: A Quantitative Appraisal (New Haven: Yale University Press), p. 41,Table2.12. Data for periods after 1970 are from the JIP Database 2009. 4

Figure 5. TFP growth in manufacturing and non-manufacturing (market economy excluding imputed house rent), 1970-2006 (1970=1) 3 Manufacturing 25 2.5 2 1.5 1 0.5 5 2006 1970 1972 1974 1976 1978 1980 1982 1984 1986 19888 1990 1992 1994 1996 1998 20000 20022 2004 Source: JIP Database 2009.

Share of the manufacturing sector in the macro-economy: Japan-US Comparison 0.4 Nominal value added of the manufacturing sector/nominal GDP: Japan 0.35 Number of workers in the manufacturing sector/total number of workers in the economy: Japan Nominal value added of the manufacturing sector/nominal GDP: US Number of workers in the manufacturing sector/total number of workers in the economy: US 0.3 025 0.25 0.2 0.15 0.1 1960 1965 1970 1975 1980 1985 1990 1995 Sources: JIP 2006 and Council of Economic Advisers, Economic Report of the President, 2005. 2000 6

2. Why does Productivity in Japan s Service Sector Stagnate? Japan experienced relatively high TFP growth in the ICT producing sector. However, the problem Japan is that TFP growth in ICT using sectors, such as distribution services (retail, wholesale and transportation) and in the rest of the manufacturing sector (i.e., excluding electrical machinery), declined substantiallyafter after 1995. And these ICT using sectors have larger shares in the economy than the ICT producing sector. 7

TFP Growth in the Market Sector: by Sector and by Country 10.0 9.0 8.0 7.0 60 6.0 5.0 4.0 3.0 2.0 1.0 0.0 Electrical machinery, post and communication Japan Korea Germany France UK Italy US 1980-95 1995-2005 Manufacturing, excluding electrical machinery 3.0 2.5 2.0 1.5 1.0 0.5 0.0-0.5-1.0-1.5 Japan Korea Germany France UK Italy US 3.0 2.0 1.0 0.0-1.0-2.0-3.0 Other goods-producing industries Japan Korea Ge ermany France UK Italy US Other goods producing industries Finance and business services Distribution services Personal and social services 4.0 4.0 1.5 3.0 2.0 3.0 1.0 0.5 1.0 2.0 0.0 0.0-1.0-2.0-3.0-4.0 40-5.0 Japan Korea Germany France UK Italy US 1.0 0.0-1.0-2.0 Japan Korea Ge ermany France UK Italy US -0.5-1.0-1.5-2.0-2.5 25-3.0 Jap pan Ko orea any Germ Fra ance UK taly It US Source: Kyoji Fukao, Tsutomu Miyagawa, Hak K. Pyo and Keun Hee Rhee (2009), Estimates of Total Factor Productivity, ICT Contributions and Resource Reallocation Effects in Japan and Korea. 8

International comparison of labor productivity by sector Labor productivity levels in Japan s non manufacturing sectors are less than 50percent of the U.S. levels. In the case of non ICT capital service input per man hour, Japan uses much more such inputthan than the United States. With regard to labor quality, there is not much difference between the two countries. The differences in labor productivity are mainly caused by Japan s low level of ICT capital service input and low TFP. Since ICT investment may contribute to innovation in production processes, the difference in ICT capital service input between Japan and the other countries is likely one of the major causes of the stagnation of TFP in Japan. 9

10

International comparison of labor productivity by sector (contd.) We should note that it is very difficult to compare differences in the quality of services across countries and to measure PPPfor services. The quantity of truck transportation is basically measured by a unit of tonnage times kilometers per man hour (how much transportation in tonnage and distance was conducted by one man hour) and differences in quality, such as just in time delivery, are not taken account. In retail services, the length of business hours is not taken into account. Measured productivity of German shops might be higher than that of Japanese shops because German shops are only open until, say, 6 p.m. and customers adjust their lifestyle accordingly. 11

Accumulation of ICT assets in Japan and Korea was very slow in comparison with other countries. Figure 3-2 ICT Investment/GDP Ratio in the Major Developed Countries 14 12 10 8 Japan Korea US UK France % 6 Germany Italy 4 2 0 Source: Kyoji Fukao, Tsutomu Miyagawa, Hak K. Pyo and Keun Hee Rhee (2009), Estimates of Total Factor Productivity, ICT Contributions and Resource Reallocation Effects in Japan and Korea. 12

Why was Japan left behind in ICT investment? The ratio of custom software investment to packaged software investment is much larger in Japan than in the United States. When Japanesefirms introduceict technology, such as an ICT system for customer services or the management of information flows within the firm, they prefer custom software in order to avoid business reorganization and the training of workers. This results in a smaller productivity improvement from ICT investment. Thisexample suggeststhatthat it is important to compare intangible investment in Japan with that in other developed economies. 13

Intangible Investment in Japan The intangible investment/output ratio in Japan is smaller than that in the United States. The intangible investment/gross value added ratio in Japan s non manufacturing sector is much lower than that in Japan s manufacturing sector. The low level of intangible investment probably is one important reason for the stagnation of TFP growth and the delay of ICT investment in Japan s service sector. Fukao, Kyoji, Tsutomu Miyagawa, Kentaro Mukai, Yukio Shinoda, and Konomi Tonogi (2009), Intangible Investment in Japan: Measurement and Contribution to Economic Growth, Review of Income and Wealth 55(3): 717 736. 14

Japan invests a lot in R&D but 100% very little in 90% economic 80% competencies 70% such as brand 60% 50% equity, firm 40% specific human 30% capital, and 20% organizational 10% structure. 0% Intangible investment by category : share in total intangible investment Japan, 2000-05 US, 1998-2000 UK, 2004 Computerized information Science and engineering R&D Other innovative property Brand equity Firm-specific resources Sources: Japan: Fukao et al. (2009), US: Corrado, Hulten and Sichel (2006), UK: Marrano and Haskel (2006). 15

Intangible investment in Japan is relatively small in comparison with the US. Figure 10: Business investment (Percentage of business output): Japan-US comparison % 25 Figure 10-a. Japan % 25 Figure 10-b. US 23 21 19 17 15 Intangible Investment Tangible Investment 23 21 19 17 15 Intangible Investment Tangible Investment 13 13 11 11 9 9 7 7 5 5 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 Sources: Fukao, Miyagawa, Mukai, Shinoda, and Tonogi (2009). Original data for the US are taken from Corrado, Hulten and Sichel (2005, 2006). 16

The intangible investment/gross value added ratio in Japan s non manufacturing sector is much lower than that in Japan s manufacturing sector 17

Intangible investment in the service sector decreased drastically after 1995.

When we focus on the retail industry, we find that intangible assets have contributed negatively to output growth and negative TFP growth in the retail industry since 2000.

In several non manufacturing sectors, we observe large negative reallocation effects and exit effects on industry level labor productivity growth. It seems that Japan s low metabolism also impedes productivity growth in service sectors. Decomposition of labor productivity increase in non-manufacturing sectors: average value of results for 1997-99 and results for 2000-02, annual values, % Industry name Labor productivity it growth Within effect Reallocation effect Net entry effect Entry effect Exit effect a=b+c+d b c d=e+f e f Construction -4.80% 0.07% -5.03% 0.16% 1.48% -1.32% Whole sale 405% 4.05% 159% 1.59% 083% 0.83% 163% 1.63% 133% 1.33% 0.30% Retail 4.74% 2.53% 1.02% 1.19% 0.95% 0.24% Real estate 1.78% 1.85% -0.37% 0.30% -0.66% 0.95% Transportation -4.84% 0.61% -3.91% -1.53% -1.80% 0.27% Warehousing and other transportation related services -3.48% 0.72% -4.37% 0.17% -1.34% 1.50% Communication 36.83% 8.60% 25.56% 2.67% 1.11% 1.56% Electricity -1.11% 6.88% -8.06% 0.07% 0.03% 0.04% Gas, water and heat supply -3.93% 0.56% -5.35% 0.86% 0.98% -0.13% Hotels -0.23% 1.75% -1.03% -0.95% -2.08% 1.13% Broadcasting -10.19% 0.22% -15.38% 4.96% 4.85% 0.11% Personal services 0.19% 0.36% -1.74% 1.58% -0.13% 1.70% Business services -0.32% 1.83% -2.78% 0.63% -1.54% 2.17% Information services -2.62% -0.64% -3.70% 1.72% 0.49% 1.22% Eating and drinking places 0.77% 0.49% -1.15% 1.44% -2.33% 1.74% Other services -0.30% 030% 012% 0.12% 017% 0.17% -0.59% 059% 099% 0.99% 0.45% Advertisement -6.21% -2.64% -9.85% 6.29% 9.81% -3.52% Amusement 3.69% 3.40% -0.26% 0.56% -1.73% 2.28% Medical and care services and hygiene 0.23% 0.94% -0.06% -0.65% -2.54% 20 1.89% Source: Kim, Kwon and Fukao (2009).

The start up and closure rates of establishments in Japan are much lower than those in the US. Figure 4.1 Start-up and Closure Rate of Establishments: Japan-US Comparison Figure 4.1.Panel A. Start-up Rate: Japan- US Comparison % Figure 4.2.Panel B. Closure Rate: Japan-US Comparison % 16 14 12 10 8 6 4 2 16 14 12 10 8 6 4 2 All industries: US All industries: Japan Wholesale, retail and restaurants: Japan Services: Japan Manufacturing: Japan 0 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 0 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 Note: Data are based on statistics ti ti from the employment insurance program of each country. Sources: Small Business Administration, US Government (1998), Small and Medium Enterprise Agency, Ministry of Industry, Trade and Industry, Japanese Government (2001), and Study Group on Industry Hollowing-out and Tariff 21 Policy, Ministry of Finance, Japanese Government.

Figure 11. Increase in part-time workers in Japan 70,000,000 2,400 65,000,000 2,300 60,000,000 55,000,000 Self-employed and family workers (JIP) Part-time workers (JIP) 2,200 2,100 50,000,000 Full-time workers 2,000 45,000,000 40,000,000 000 000 35,000,000 Total number of workers (JIP) Total number of workers (Labor Force Survey) Average working hours (JIP) 1,900 1800 1,800 1,700 30,000,000 1,600 1970 1971 1972 1973 1974 1975 1976 1977 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09 Jul-09 Aug-09 Sep-09 Oct-09 Nov-09 Dec-09 Jan-10 Feb-10 Mar-10 Apr-10 May-10 Jun-10 Jul-10 Aug-10 F J F J Source: JIP Database 2010. 22

Figure 11. Increase in part-time workers in Japan Percentage of part time workers パート比率の推移 in total workers by sector: 1970 2005 35.0 % 30.0 25.0 20.00 15.0 電子計算機 同付属装置通信機器自動車小売業 金融業電信 電話業情報サービス業 Computers and related devices Communication equipment Automobile Retail Finance Telecommunications Information services 10.0 5.0 0.0 1970 1972 1974 1976 1978 1980 1982 1984 1986 19888 1990 1992 1994 1996 1998 20000 20022 2004 Source: JIP Database 2008. 23

Increase in part time workers in Japan (contd.) Firms invest little l in on the job training i and off the job training for part time workers. The increase in part time workers will slow down human capital accumulation. The productivity gap between part time workers and regular workers is larger than the wage gap bt between parttime workers and regular workers. It seems that firms pay a premium to part time time workers in order to obtain flexibility of employment. The increase in part time time workers is not only a problem of inequality but also a problem of productivity. Kyoji Fukao, Ryo Kambayashi, Daiji Kawaguchi, Hyeog Ug Kwon, Young Gak Kim, and Izumi Yokomaya (2007) Deferred Compensation: Evidence from Employer Employee Matched Data from Japan, Hitotsubashi University. 24

Size and Internationalization of Firms In the case of commerce and other service sectors, US firms are much larger than Japanese firms on a consolidated basis. It seems that Japanese firms are left behind in internationalization and in enjoying scale economies. Number of listed firms and their average size measured by consolidated workers: US-Japan comparison, consolidated Manufacturing Wholesale and retail Other services Number of Japanese firms Average number of workers Number of US firms Average number of workers Number of Japanese firms Average number of workers Number of US firms Average number of workers Number of Japanese firms Average number of workers Number of US firms Average number of workers firms workers workers firms workers workers firms workers workers 2000 909 7,306 1,451 7,145 262 2,554 363 19,620 148 1,866 655 7,183 2001 774 6,611 1,466 6,729 243 1,626 361 20,302 157 1,462 655 7,096 2002 1,079 4,799 1,490 6,501 418 1,093 368 19,857 315 906 691 7,745 2003 1,291 4,546 1,558 6,314 540 1,207 375 21,841 398 855 690 7,418 2004 1,567 4,702 1,575 6,560 630 1,506 390 21,404 496 999 717 7,658 2005 1,622 4,960 1,606 6,376 668 1,597 389 23,175 564 981 715 7,736 Communication o Other industries 2000 17 16,422 96 11,576 234 5,970 763 5,302 2001 13 19,438 102 10,938 214 4,343 827 4,981 2002 23 11,193 108 10,664 307 2,944 848 5,111 2003 32 8,046 121 9453 9,453 367 2,858 894 4,822 2004 44 6,440 122 9,204 466 3,191 963 5,120 2005 50 5,881 123 9,281 493 3,052 967 5,195 Source: Kwon (2010) 25

Summary TFP growth in the manufacturing sector is much higher than that in the other sectors. However, the share of the manufacturing sector is declining rapidly. For Japan, which is now experiencing population decline, productivity growth in the service sector is key to economic growth. TFP growth in ICT using sectors declined substantially after 1995. Accumulation of ICT assets in Japan and Korea was very slow in comparison with other countries. The low level of intangible investment probably is one important reason for the stagnation of TFP growth and the delay of ICT investment in Japan s service sector. It seems that Japan s low metabolism also impedes productivity growth. Firms invest little in on the job training and off the job training for parttime workers. The increase in part time workers will slow down human capital accumulation. It seems that Japanese firms are left behind in internationalization and in enjoying scale economies. 26

Summary If Japan s comparatively low investment in ICT indeed is the result of a reluctance to reorganize business structures and retrain workers, this may in turn be linked to the increase in part time workers, which at least in part is a consequence of Japan s labor market structures. Possible government policies to address these issues would include the provision of structures and incentives that facilitate and reward investment in ICT (and intangible assets) and in the training i of part time workers and mitigate ii the polarization in the labor market between regular workers and part time workers while at the same time providing ggreater labor market flexibility. Slow growth, the low metabolism of the economy, and the fact that Japan s service sector has fallen behind in terms of internationalization and exploiting economies of scale are all interrelated. t Many areas of the service sector remain heavily regulated, thus preventing competition and greater dynamism through the entry, growth, and exit of firms. Obvious policy measures would be to proceed with deregulation and, for instance, facilitating inward foreign direct investment to encourage the entry of firms that already operate internationally and enjoy economies of scale. 27