Property & Casualty
In today's competitive environment, insurers seek technology solutions that help them stay tuned to evolving customer needs and afford them with the flexibility to respond to regulatory changes. In the Property and Casualty insurance landscape, in particular, insurers look at rapidly developing new products to suit market needs while maintaining the desired underwriting quality. What they need is an end-to-end insurance solution that offers a strategic approach to core activities in insurance and efficient claims processing. Needless to say, in an environment replete with multiple platforms and technology solutions, a Property & Casualty insurance solution should also integrate disparate systems, while it brings in the much-needed agility to beat the competition. Tata Consultancy Services offers the property & casualty solution from TCS BaNCS, that caters to a gamut of products, sales channels, and lifecycle functionalities and enables firms to rapidly create and configure new products across markets to increase profitability, scalability and develop a competitive edge. Overview The property & casualty solution from TCS BaNCS is a complete insurance solution suite, supporting a range of insurance products, including customer management, product definition, policy administration, claims management, insurance accounting and reinsurance, among others. The solution's easy-to-use, web-based interface supports global organizations with multiple languages and currencies. Through its parameter-driven, component based architecture, the solution allows for flexible configuration and customization to meet specific business needs. This solution also supports insurers of different sizes and complexities across the globe. As a component based solution that interfaces with legacy infrastructure, TCS BaNCS is equipped to meet all the needs of Property & Casualty insurers, thereby ensuring flexibility and scalability through quick deployment, easy configuration of rules and the capability to manage multiple variants of insurance products across the globe. Benefits With the property & casualty solution from TCS BaNCS, your insurance firm can gain from: Speed-to-market and flexibility: The solution enables firms to rapidly create and configure new insurance products across markets with its flexible product options, user-friendly configuration capabilities and an externalized rules engine. Reusability of business rules helps minimize the product configuration time and, in turn, ensures quick turnaround time for launching new products. Complete functional coverage: The property & casualty solution from TCS BaNCS covers all insurance segments and has built-in components such as product, party, underwriting and policy administration, claims management, accounting, and reinsurance. The solution supports multi-state quoting, rating, and policy issuance, in compliance with state regulations. Multi-channel delivery: The solution comprises a layered architecture, which supports multiple delivery mechanisms and devices and their corresponding alignment in real time. This also enables the delivery of the same services across intranet, internet (self-service) as well as remotely connected and wireless devices. Easy integration: The solution is scalable, flexible and integrates with third-party systems, thereby enabling optimization of infrastructure and support costs. The solution also supports interfaces at the service and data level. Enhanced operational efficiency: The solution enables Straight-Through-Processing (STP), which helps increase the delivery speed of distribution channels and eliminates paperwork, manual errors, and administration redundancies. This further ensures an efficient workflow. Geography-based offering: The solution is capable of supporting various geography-based products, processes, rules and regulations. This robust product workbench solution with its business rule engine enables firms to quickly launch new products in any geography.
Features The solution s component-based technology architecture helps firms connect to other insurance solutions from TCS BaNCS and third-party applications across multiple platforms and networks. This platform agnostic solution can be deployed on any J2EE compliant application server, and it includes an integrated document manager, facilitating the online storage and retrieval of documents with access through email, fax, or XML-based data formats. Other unique functionalities covered by the property & casualty solution from TCS BaNCS include: Product planning and development Single window-based product configuration with drag-and-drop facility for repository elements Configurable product template based on criteria such as market, line of business, product type and company, among others Maintenance of multiple variations of a single product with product cloning facility Business partner management Single customer view with complete customer, producer, beneficiary and dealers information Agent management features with assigned business targets Agent portfolio transfer capability Integrated complaint management functionality Role-based privileges for different user types such as underwriters and claims managers Multi-channel support direct, individual and corporate agent, broker, dealers, travel agents and others Channel-specific premium, commission, incentives and taxes with multi-level rates and calculation logic Digital Suite (Portal, Mobility, Big Data) Enterprise Accounting & GL Analytics & Business Intelligence Business Partner Product Agency New Business & Servicing Claims Reinsurance Accounting Know Your Customer Customer Servicing Third Party Product Creation Product Rollout Product Maintenance Product Level Reinsurance Planning Process support Lead New Business & Claim Initiation Treaty & Facultative Accounting Setup Underwriting Claim Campaign SAR & Premium Rules Adjudication Policy Issuance Policy Accounting Channel Incentive & Commission Sales Planning Policy Endorsement, Cancellation, Reinstatement Premium Billing / Collection Renewal Salvage & Subrogation Disbursement Litigation Fraud Premium Cessions & Commissions Claim Recoveries Billing & Collections Retrocession Claim Accounting Reinsurance Accounting GL Integration Infrastructure Workflow Document Business Rules Statutory & Operational Reporting ETL Security TCS BaNCS Components - Focus TCS BaNCS Components - Context Based Future Focus Partner Components
Policy service Policy Endorsements - the property & casualty solution from TCS BaNCS supports the endorsement process for various lines of business and products across geographies. Some of the common processes catered to are: Financial and non-financial endorsements Short-term and extended term endorsements Configurability, covering and highlighting editable fields during endorsement Execution of multiple endorsements at one go, resulting in higher productivity Restriction on endorsements after claim initiation Backdated or future-dated endorsements Template-based endorsement document generation Out of sequence endorsements Policy cancellation Refund processing Renewal processing--automatic/manual Ability to clone (quotes, policy, etc.) for faster data entry Policy/quote level report generation Support for new business Quote generation with various options including quick quote and detailed quote Quote versioning and comparison User-configurable dynamic screen painting in new business data capture process Premium rating based on type of product, business, coverage and other factors Proposal validation, approval, rejection and processing based on rules Proposal submission from different channels with channel-specific information Policy issuance with automatic generation of template based policy/quotation document Automated workflow management based on parameters/rules Capability to integrate with third-party information sources Claims management First Notice of Loss/First Report of Injury (FNOL/FROI) processing Automatic fraud detection and scoring based on configurable rules Support for the entire lifecycle of claims, starting from initiation till closure Configurable duplicate check mechanism on claim intimation User configurable dynamic screen painting in claims processing Automatic validations--claims data verified against policy information Ability to identify multiple claims on a policy Role-based authority for handling claims at different levels Alert and diaries to claims users and management based on nature of claims, lines of business and channels Automated document generation Claim disbursements and payments Notes/diaries linked to individual claim Identification of all claims for a catastrophic event Claim apportionment and claim-specific report generation Salvage, subrogation and participation recoveries In addition, the property & casualty solution from TCS BaNCS brings in its flexible business rules configuration facility and Product Workbench with which it can modify and reconfigure business models, products, and processes. Its simple and efficient mechanism for new product creation, including the definition of rates, exceptions, and processes enables firms to meet business demands quickly, thereby allowing them to maximize their competitive edge.
Why TCS BaNCS The TCS BaNCS product suite for banking, capital markets and insurance enables business transformation in ial services. Increasing operational ency and helping ial institutions stay agile, our solutions deliver a competitive edge with unmatched certainty! We aspire to be better than established benchmarks, which is why we have embedded an Alpha ( α ), representing superior returns delivered to our customers, consciously and prominently within our brand. The plug and play, component-based product suite consistently turns in impressive benchmark results, with a -tuned, highly scalable technology architecture that supports ial institutions with the highest capacities for transaction volumes, peak transactions per second, and transaction history size. With such a track record, it is only natural that the TCS BaNCS product suite can help ial institutions of any size gain a distinct, competitive edge. www.tcs.com/bancs Contact Us To know how we can help you innovate, transform and experience certainty through our TCS BaNCS solutions, connect with us at www.tcs.com/bancs or tcs.bancs@tcs.com About Tata Consultancy Services Ltd (TCS) Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other can match. TCS ers a consulting-led, integrated portfolio of IT and IT-enabled infrastructure, engineering TM and assurance services. This is delivered through its unique Global Network Delivery Model, recognized as the benchmark of excellence in software development. A part of the Tata Group, India s largest industrial conglomerate, TCS has a global footprint and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at www.tcs.com IT Services Business Solutions Consulting All content / information present here is the exclusive property of Tata Consultancy Services Limited (TCS). The content / information contained here is correct at the time of publishing. No material from here may be copied, reproduced, republished, uploaded, transmitted, posted or distributed in any form without prior written permission from TCS. Unauthorized use of the content / information appearing here may violate copyright, trademark and other applicable laws, and could result in criminal or civil penalties. Copyright 2018 Tata Consultancy Services Limited