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Serving The Underserved: Building Family Assets through Credit Union Home Ownership Initiatives Oct 23-25, 2017 Presented by Larry Garcia larrygarcia@mountainstarfcu.org

El Paso Affordable Housing CUSO 1999-8 CEOs received a grant from NCUF to assess the need for an affordable housing program. Contracted NMSU Bureau of Business Research Dept. which determined there was a need for: 19,350 affordable homes, homeownership education, flexible qualifying home mortgages, and down payment assistance. The study recommended forming a stand-alone Credit Union Service Organization (CUSO) serving a consortium of El Paso based affiliated Credit Unions to: market the services of the organization, to identify potential clients, to evaluate the credit worthiness of the clients, to assist those clients in any way possible so that they qualify for loans, and to provide loans to clients that will eventually be sold to a member credit union.

El Paso Affordable Housing CUSO In 2000, an Affordable Housing CUSO was formed to deliver affordable housing services, as a credit union initiative to serve the underserved, and empower members of the El Paso community to realize the American dream of family wealth, access to capital, home ownership, and to join mainstream America in the level of quality life. In 2001, operations began with a grant from NCUF for $100,000 and shared resources from 8 credit unions. In 2002, a 501(c)3 Non-Profit Corporation sister company was formed to apply for grants from all sources, and form suitable partnerships for services development and delivery.

CUSO-CREDIT UNION MODEL CUSO Financial Education Housing Counseling Free Tax Preparation IDA Matched Savings Down Payment Assistance Matching Funds Operations Support Grants/ Loans/ Members Credit Union Low Cost Financial Services LMI Family Asset Development

CUSO Sister Non-Profit Partner Community Development Non-Profits Partner Credit Unions CUSO Community Development Programs LMI Community, CD Companies, & Small Businesses Underserved Community: Mainstream Cost Loans Low Loan Amounts Credit Variances Higher Debt Ratios- if no housing payment shock. Alternate Credit Consumer Loans for consolidation of highcost loans Public Programs Typical CUSO Credit Union Programs Flow

El Paso Market Profile El Paso County has a population of 800,000 and is approximately 82% Hispanic Market segment is in lower income percentage of US. (Area Household income 6th lowest in U.S.) 43% or Area Households make less than $25,000 in annual income. Only 18% of families earn more than $35,000 a year and only 4% of families have an annual income of more than $100,000. 35% of Area Households receive means-tested public assistance or noncash benefits. Recipients are afraid savings will disqualify them from assistance. About 28% of families and 42% of children live in poverty. Families in El Paso face income, language, cultural or informational barriers in accessing financial education, housing, traditional credit and other low-cost financial services. There is a 40k-50k shortage of Affordable housing stock One of the highest rates of Predatory Lending in the U.S.

Issues Affecting Credit Low credit scores due to: Low Incomes Debt Burden Little or No Savings Lack of health insurance-medical delinquencies Financial emergencies Lack of knowledge of credit system No Credit Union or Bank Accounts Inability to correct credit issues

Home Purchase Obstacles Low income No savings Hi-cost Predatory loans No Credit / Low credit scores Lack of documentation Unstable work history Lack of Uniform Appraisals Not familiar of home purchase process

Solutions based on Demographics and Focus Group Findings Think Outside the Box don t be limited by traditional methods in marketing, promotion, & qualifying clients Develop different ways of verifying client information for loans Develop different ways of product delivery Long-term Commitment and Dedication

Design and Implementation of AHCUSO programs Adopted a Holistic Approach in servicing the low-to-moderate income community financial needs. Financial Empowerment had to be focused on Asset Development through Financial Education, Credit Management, and implementation of family asset development strategies including Savings and local community development resources, access to mainstream capital, Home Ownership.

ACTION STRATEGIES Provide Comprehensive Bilingual Financial Education Proactive Outreach for Financial Education and financial assessment. Offer Housing & Credit Counseling Certified as a HUD Approved Housing Counseling Agency Promote Savings focusing on Goal oriented savings accounts, Emergency Funds, and IDA s Promote Earned Income Tax Credit Campaign Education on Avoiding Predatory Loan Practices Assist throughout the Homeownership Process

Developmental Programs BI-LINGUAL FINANCIAL LITERACY WORKSHOPS EL PASO SAVES BILINGUAL SAVINGS PROMOTION HUD Housing Counseling Agency El Paso Coalition for Family Economic Progress--VITA Coalition IDA Savings Match Program Down Payment Assistance Programs VITA IDA Savings Match Program NSP2 Home Purchase Assistance HACEP HUD HOPE VI Home Purchase Assistance NALCAB/Rural Development Corp Lease Purchase EPEZ Home Purchase Assistance TVP Home Purchase Assistance City of EP FTHB Program TX Dept. of Housing DPA

Mortgage Loan Programs HACEP HUD HOPE VI MORTGAGE LOANS EZ-AHCUSO MORTGAGE LOANS RDFC LEASE PURCHASE LOANS HACEP Sec 8 MORTGAGE LOANS HOME CHOICE TEXAS HOME OF YOUR OWN LOANS 3 RURAL COLONIA HOUSING Programs (Tornillo, Sparks, San Elizario) HOME CONSTRUCTION IN COLONIAS USING EL PASO COMMUNITY COLLEGE Workshop NSP2 Homeownership Program

Asset Development - VITA - EITC Program used for: Savings IDA Matched Savings Credit Repair Homeownership Tax Advocacy and Assistance Small Business Tax Prep

AHCUSO Developmental Services Results (2002-2016) Amount Financial Education & Homeownership Workshops 885 Workshops held in Spanish 55% Financial Education Workshop Participants 14,001 First Time Saver Accounts Opened 19,000+ Alternate to payday loans July 1, 2014 to March 1 2016 17,000+ Alternate to payday loans from July 1, 2014 to March 1 2016 $10.8 Million Families Provided HUD Housing one-on-one Counseling 10,928 Tax Returns prepared by EP CFEP VITA Program (2003-2016) 112,171 Refunds Garnered for Families by EP CFEP VITA Program (2003-2016) $170,302,178 Estimated Tax Prep Fees Saved for Low Income Families $26,584,527 Affordable Home Mortgages Made 563 loans $48,699,500 Home Purchase Assistance made to Clients from HUD, TX DHCA, NSP Grants 563 families $14,991,000 Total Operating Grants Secured by AHCUSO 2001-2016 $13.9 Million

Building A Successful Mortgage Lending Partnership

Building a Successful Mortgage Lending Partnership: Initial Considerations Essential all CU Partners and Board Directors are FULLY committed to Success of CUSO Know the Market you will serve Hire Licensed Mortgage Manager experienced with Business operations Establish Infrastructure office operations, software, lines of credit, policies and procedures, budget License entity ASAP if applicable

Building a Successful Mortgage Lending Partnership: Initial Considerations Assure adequate working capital and access to warehouse line of credit MUST create non-credit Union Collaborative to Insure Success: Credibility with Community Grass Roots Outreach Down Payment Assistance Loan Program Partners Establish access to Secondary markets: Member Credit Unions GSE Fannie Mae, Freddie Mac, FHLB

Building a Successful Mortgage Lending Partnership: Initial Considerations Develop Target Market Profile & Economic Environmental Analysis Develop Business Plan to service Target Market Loan Product needs assessment Loan Product design Loan Product delivery Loan Servicing and/or product sale

Building a Successful Mortgage Lending Partnership: Initial Considerations Develop a Niche Loan Mortgage Program: Use Market Profile to determine resources needed for loan program. Identify Available Resources CUSO resources available Identify Loan Partners for other needed resources Assistance for Target Market Borrowers Develop Parameters with Loan Program partners

Building a Successful Mortgage Lending Partnership: CUSO contributions CUSO holds Bi-lingual Financial Literacy & Homeownership Workshops and identifies potential homebuyers. Homebuyers identified as mortgage ready for conventional mortgages are referred to Credit Union Mortgage Dept. Others are enrolled in Mortgage readiness program and counseled in credit management and finance management. Buyers are referred to all available homeownership assistance programs and assisted with their qualification. Buyers qualified for CUSO programs are provided with CUSO program loans. CUSO originates, closes, and funds mortgage loans. Then packages and sells loans to Credit Unions or Seller-Servicer Credit Union for sale to Fannie Mae.

Building a Successful Mortgage Lending Partnership: CU contributions Credit Unions provide CUSO with Line of Credit to Fund Mortgage Loans --And/Or-- Credit Unions provide guaranty to a Line of Credit to CUSO from Southwest Corporate Federal Credit Union Seller-Servicer Credit purchases mortgage loans from CUSO and either keeps them in Portfolio for servcing or sells them to Fannie Mae.

Building a Successful Mortgage Lending Partnership: Cooperative Support Member Seller-Servicer Credit Union acts a conduit for CUSO and sells loan to Fannie Mae passes premiums to CUSO. CUSO collects payments from borrowers to monitor payment activity, and forwards payments to Seller- Servicer Credit Union. CUSO counsels borrowers before delinquencies occur, implements personal financial action plan. Credit Unions provide CUSO with management, in-kind resources, marketing support, and warehouse line of credit.

Affordable Housing CUSO Home Loan Programs EPEZ-AHCUSO Loan Program HACEP-AHCUSO Loan Program (HOPE VI) RDFC Lease Purchase Loan Program Tornillo Colonia Loan Program (I & II) San Elizario Colonia Loan Program HACEP Section 8 Loan Program Home Choice Texas Home of Your Own Loans Sparks Colonia Home Loan Program NSP2 CUSO Homeownership Program

Typical Housing Program Characteristics AHCUSO Provides First Lien Mortgage AHCUSO, Non-Profit partner, or Gov t Partner provides Down Payment Assistance through Grants Low LTV credit enhancement --IDAs Layered DPA programs 2 nd Lien/Community Seconds NO PMI due to low LTVs Some Variances on Modified First Time Homebuyer programs sellable to FNMA Medical delinquencies Predatory loan issues Alternate Credit Higher Debt Ratios

Typical Housing Program Components Loan Typical Loan Composition Down Pmt + Closing Costs 5% + Transaction Sources of funds Buyer Funds + Grant First Lien Mortgage 80% AHCUSO 2 nd Lien Mortgage 15% HUD, City, State, Foundation, CUSO

NSP 2 Home Program

NSP 2 Home Program Affordable CUSO Housing NSP2 Assistance Home Purchase Price $110,999 Down payment Required = 3% = $3,330 ($3,330) Estimated Buyer Closing Costs $4,400 Estimated Buyer Closing Cost paid by NSP II ( up to 3%) ($3,330) Funding Required $108,739 NSP2 Purchase Assistance (Maximum $26,500) ($26,500) Loan Amount Needed $82,239 Estimated Mortgage Payment Fixed 30 yr. term @ 5% Est. Loan Pmt.------------------$441 Est. Taxes-----------------$263 Est. Hazard ins.-----------$41 $745 Qualifying Gross Income @ 31% Housing Ratio Monthly $2,403 Annual $28,836

EPEZ-AHCUSO LOAN PARTNERS El Paso Affordable Housing CUSO El Paso Empowerment Zone Corp Credit Unions Of El Paso Fannie Mae Southwest Corporate FCU

EPEZ-AHCUSO LOAN 2% Borrower funds provided by VITA $5,000 Down Payment Assistance EPEZ 0% Interest Loan Blended 50/50 With Conventional Loan Sold To Fannie Mae Terms: 20 Yr. Fixed, 3.75% Intr. Rate, 98% CLTV

EPEZC-AHCUSO LOAN

EPEZC-AHCUSO LOAN

TORNILLO COLONIA RURAL HOUSING PARTNERS Alianza Para el Desarrollo Comunitario El Paso Affordable Housing CUSO El Paso Empowerment Zone Corp El Paso Collaborative HUD University of Texas El Paso Fannie Mae Credit Unions of El Paso

TORNILLO COLONIA RURAL HOUSING PROGRAM HUD RHED Grant Mission Is To Replace Dilapidated Trailer With New Construction & To Convert Contract Of Sale To Deed Homes Energy Efficient $20,500 Total Per Family $15,000 To Pay Contract Of Sale $3,000 For Trailer Removal $2,500 For Closing Costs Terms: 30 Yr. Fixed @ Mkt Rates, 70-80% LTV 1,400 Sqft, 4 Bedroom, 2 Bath

TORNILLO COLONIA RURAL HOUSING PROGRAM

TORNILLO COLONIA RURAL HOUSING PROGRAM

TORNILLO COLONIA RURAL HOUSING PROGRAM

TORNILLO COLONIA RURAL HOUSING PROGRAM

SAN ELIZARIO COLONIA RURAL HOUSING PROGRAM

SAN ELIZARIO COLONIA RURAL HOUSING PROGRAM

Section 8 Housing Program Partners El Paso Affordable Housing Housing Authority of the City of El Paso Fannie Mae GECU Credit Unions of El Paso City of El Paso Community Development Department United Cerebral Palsy HOYO program

Section 8 Housing Program Use Section 8 Homeownership Voucher to income qualify family Layer with down payment assistance Layer with Home of Your Own funds for persons with Disabilities (if qualify) AHCUSO makes Loan & sell to Fannie Mae AHCUSO Collects payment from Housing Authority & combines with borrower payment, then sends PITI to servicing Credit Union Terms: 30 yr. fixed, Mkt rates, 80% LTV-95% CLTV

Section 8 Home Program to Person with Disability

Section 8 Home Program to Person with Disability

HACEP-AHCUSO HOPE VI HOMEOWNERSHIP LOANS

LEASE PURCHASE HOME LOAN PROGRAM

LEASE PURCHASE HOME LOAN PROGRAM Credit Challenged Families are Income Qualified for a Mortgage but placed in a home under a lease with an option to assume the loan after 2 years. The lease is for the same amount as the mortgage PITI payment. The mortgage is made to non-profit builder at market rate with the tenant having the right to assume the loan, if they meet certain credit goals established at the time of closing and increase their credit score to a target amount, usually 620.

APPENDIX

CUSO PARTNERS EL PASO EMPOWERMENT ZONE CORP NATIONAL CREDIT UNION FOUNDATION TEXAS CREDIT UNION FOUNDATION EL PASO COLLABORATIVE ALIANZA PARA EL DESARROLLO COMUNITARIO SPARKS HOUSING DEVELOPMENT CORPORATION RURAL DEVELOPMENT & FINANCE CORPORATION HOUSING AUTHORITY OF THE CITY OF EL PASO CONSUMER FEDERATION OF AMERICA NATIONAL ENDOWMENT FOR FINANCIAL EDUCATION UNIVERSITY OF TEXAS-EL PASO CDFI FUND HUD NFCDCU AMERICORP NFCDCU NALCAB US TREASURY FANNIE MAE EL PASO COMMUNITY COLLEGE HOUSING FINANCE CORPORATION CITY OF EL PASO THE CREDIT UNIONS OF EL PASO TEXAS DEPT OF HOUSING & COMMUNITY AFFAIRS PROJECT HEAD START VARIOUS SCHOOL DISTRICTS VARIOUS EMPLOYERS THE AMERICA SAVES CAMPAIGN IRS EL PASO COUNTY COALITION HABITAT FOR HUMANITY UNITED CEREBRAL PALSY OF TEXAS LA FE CLINIC PROJECT VIDA VARIOUS PRIVATE FOUNDATIONS VARIOUS BANKS CRA DEPTS.

CUSO PARTNER ROLES Type of Partner Partner Role Partnership Outcome Credit Union Service Organization (CUSO) Credit Unions Foundations Community Housing Development Organizations (CHDOs) Financial Literacy and Homeownership (FLHO) Education Affordable Home Mortgage Loans Promote Savings & First Accounts Initial Capital Technical Assistance Management Warehouse Loan Conduit to Secondary Market Consumer Financial Products Grants, Technical Assistance, Networking Outreach, Lend Credibility Host site for FLHO workshops Partner for CHDO grant programs Develop & Deliver FLHO Workshops Deliver Housing Counseling Experimental Mortgage Loans CUSO Mgmt. & Staff training & Support Formed & Manage CUSO, Market CUSO Services to members, Access to Financial Consumer Products to underserved CUSO access to Secondary Markets Establish Servicing Portfolio from CUSO loans, Promote Savings to First Accounts & Youth Accounts Startup seed grant for CUSO or CUSO programs, CUSO Mgmt. & Staff training & support, In-kind assistance legal, acctg,etc. Promote CUSO within CHDO target community Imbed CUSO programs within their services Lend Credibility to CUSO w/chdo members

CUSO PARTNER ROLES Type of Partner Partner Role Partnership Outcome Public Organizations Government School Systems Outreach Host Site Partner Public Housing Programs with CUSO programs CDBG funds/ Down Payment Asst. IDA Program match funding Certifications/Designations Partner Gov t Housing Programs with CUSO programs EITC programs Outreach Host site Outreach, Host Sites Technical Assistance, In-kind assistance Deliver FLHO Workshops Deliver Housing Counseling Experimental Mortgage Loans Outreach to Very Low Income families Market CUSO Services through City Housing Programs Provide Down Payment Assistance & Principal reduction assistance Provide Sites for FLHO workshops Institutionalize CUSO within Housing Prog. Market Financial Literacy to Parents & HS Students Provide Sites for workshops Employers Outreach to employees Employer Assisted Program IDA Program match funding Market FLHO to employees EAP to employees as Golden Handcuff Offer IDA match to Employee Savings

CUSO PARTNER ROLES Type of Partner Partner Role Partnership Outcome Faith Based Org. Outreach Lend CUSO Credibility Market FLHO to congregation GSE Fannie Mae Non-Profits Social Organizations Secondary Market Experimental Mortgage Products Grants Technical Assistance Outreach, Host Sites Down Payment Assistance IDA Programs, In-kind assistance Develop Experimental Mortgage Products Provide Purchase commitments for loans Provide FLHO Materials Provide Resources & Grants Provide Training to CUSO mgmt. & Staff Market CUSO to members or target market Provide Down Payment Assistance & Provides Credibility to CUSO Partner with Non-Profit service programs