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Make my DIY Super and Trust cash work harder Business Optimiser DIY Super Funds Information Brochure 1

I want safe and secure cash growth for my DIY Super and Trust Then park your cash with us The cash component of your DIY Super Fund or Trust has the potential to make a valuable contribution to the growth of your overall portfolio. If you want to protect and grow that potential, it s worth considering our Business Optimiser. What does it offer? In a nutshell: it s a high variable interest, high performance savings account without the high fees you may have to pay elsewhere. In fact, there are no ING DIRECT bank fees or charges at all, ever. Who is ING DIRECT and what s your story? ING DIRECT has been operating in Australia since 1999. We re actually an Australian bank. Today, we have more than 1.25 million customers. That makes us the largest retail bank in Australia outside of the Big 4 and an excellent banking alternative. We re also part of the ING Group, so you have the security of dealing with one of the world s largest financial institutions. The ING Group: offers banking, insurance and asset management to more than 75 million clients in over 50 countries is the seventh largest corporation in the world and the only financial corporation to appear in the top 10 of Fortune Magazine s Global 500 (July 2008). How does ING DIRECT operate? As our name suggests, we deal with you direct in our case, online and by phone. We have no branch network to look after, which makes it easier to offer you great deals and high performance products like the Business Optimiser. How secure is it? Very secure. Combined balances of up to $1 million per account holder (entity) held with ING DIRECT will be guaranteed by the Australian Government for free. This Government Guarantee will apply until 12 October 2011. Rest assured, the money you save with us is securely managed and invested in Australia (not in shares) under strict conditions. We re just as strict with your privacy, which we re committed to protecting at all times. 2 3

How can you optimise my cash? I m listening, tell me more... By parking your DIY Super Fund or Trust cash in a Business Optimiser, not only do you earn a high variable interest rate, you also enjoy many other ongoing benefits, including: high variable interest, no tiers no ING DIRECT bank fees or charges, ever no minimum deposit, withdrawal or balance cheques accepted move your money with ease no fixed term interest calculated daily, paid monthly online and phone access 24 hours a day, 7 days a week Australia-based contact centre security we re part of the ING Group, one of the world s largest financial institutions. High variable interest, no tiers Earn the same high variable interest rate on every dollar, whatever the balance. No ING DIRECT bank fees You ll never be charged ING DIRECT bank fees on your Business Optimiser, ever. You keep every dollar of interest you earn. And why not, it s your money. No minimum deposit, withdrawal or balance Open a Business Optimiser with any amount you choose, withdraw funds whenever you like and there s no need to keep a minimum balance. We may not accept a deposit to your Business Optimiser if it would result in the combined deposits of all of your Business Optimiser(s) exceeding $5,000,000. Third party cheques and direct deposits Once your account is open, you re free to deposit third party cheques and make deposits directly into your Business Optimiser at no charge. Third party cheques, however, cannot be accepted as your opening deposit. 24/7 access to your account A high rate of interest doesn t mean to say you have to lock your money away for a fixed term. You can deposit or transfer, whenever you like 24/7. 4 5

How do I get started? The external bank account The Business Optimiser for your DIY Super Fund or Trust, must be linked to one of your current DIY Super Fund or Trust bank accounts held with another Australian financial institution. How to make your opening deposit Here are your options: Cheque: from the linked external bank account and made payable to your DIY Super Fund, Trust name or ING DIRECT. Simply complete the Business Optimiser application form enclosed. Then mail it with your supporting documents, verifying your DIY Super Fund or Trust bank account, in the envelope provided. Verifying your DIY Super Fund or Trust bank account You need to supply one of the following: cheque drawn on the linked external bank account; or an original encoded deposit slip from your linked external bank account showing pre-printed bank account details; or an original or certified copy of a bank statement (less than six months old) for the linked external bank account. For each of these options, you need to show the BSB, Account Number and name of the DIY Super Fund or Trust. Bank cheque: made payable to ING DIRECT or your DIY Super Fund or Trust. Electronic transfer: complete and sign the Direct Debit Request (step 5 on the application form). For each of these options, you need to show the BSB, Account Number and name of the DIY Super Fund or Trust. You ll find full details of what needs to be supplied on the application form. More easy ways to save Here are some simple ways to grow your money in your Business Optimiser, 24/7. online or phone direct deposits by cheque set up an Automatic Deposit Plan Online or phone You can deposit funds into your Business Optimiser by online or phone banking whenever you wish. For linked external bank accounts you ll need to complete a Direct Debit Request. 6 7

Direct deposits Why not give more of your money the benefit of a high variable interest rate. Your dividends, tax refunds, rental income and third party payments can all be deposited directly into your Business Optimiser. Simply give your Business Optimiser number (which is on your quarterly statement) and the ING DIRECT BSB (923-100) to whoever is making the deposit. Just asking... By cheque Cheques from the linked external bank account must be made payable to your DIY Super Fund, trust name or ING DIRECT only. Set up an Automatic Deposit Plan An Automatic Deposit Plan (ADP) makes regular deposits into your Business Optimiser from the linked external bank account every week, fortnight or month. You decide how much you want to deposit and how often. It s a simple strategy to create consistent growth of your DIY Super Fund or Trust cash. Maximise your cash with a Business Term Deposit An ING DIRECT Business Term Deposit is a straightforward and secure way to maximise the cash component of your DIY Super Funds or Trust. With a high fixed rate of interest you have a guaranteed investment return that s not exposed to market fluctuations. Whether you have the minimum deposit of $10,000 or the maximum deposit of $10 million, you re making your money work harder in a safe environment, no matter how long your investment. Check out our Business Term Deposit rates at ingdirect.com.au Do I have to change banks? No. Your Business Optimiser has been designed to work with your existing DIY Super or Trust bank account. You simply link your external bank account to your Business Optimiser to transact. How many people can operate the account? A maximum of four Trustees must be authorised users of the Business Optimiser at any one time. How s interest calculated? Your interest is calculated daily on the closing balance and credited to your Business Optimiser at the end of each month. Leave your funds deposited and you earn interest on your interest. For our current rates visit ingdirect.com.au How often will I receive a statement? We ll mail a detailed statement to your DIY Super Fund s or Trust s mailing address every three months. How much can I deposit into my Business Optimiser? Total deposits across all your Business Optimiser accounts for DIY Super Funds or Trusts shouldn t exceed $5 million. If you wish to deposit amounts over $5 million simply call our customer service line on 133 464. 8 9

How do I deposit and withdraw money? Simple. First, complete the Direct Debit Request (step 5 on the application form). Authorised users can then transfer money to and from the Business Optimiser by: logging in to the Online Banking section at ingdirect.com.au; or calling our customer service line on 133 464 and authorising a funds transfer. You can also make deposits by cheque through the mail. All cheques must be made payable to your DIY Super Fund, Trust name or to ING DIRECT. Important Information Any advice does not take into account your objectives, financial situation or needs, and you should consider whether it is appropriate for you. Before making any decisions in relation to any of our products you should read the relevant Terms and Conditions booklet, available free of charge by visiting ingdirect.com.au or by calling 133 464. If you have a complaint, please call 133 464 at any time, as we have procedures in place to help resolve any issues you may have. Business Optimisers and Business Term Deposits are issued by ING DIRECT a division of ING Bank (Australia) Limited ABN 24 000 893 292 (AFSL 229823). How do I contact you? Visit ingdirect.com.au or simply call one of our Direct Associates available 24 hours a day, 7 days a week on 1800 100 249. We re here to help, any time. How do I get more information on the Business Term Deposit? Visit ingdirect.com.au (check out the rates while you re there) or call 1800 100 249. 10 11

Log on to our website at ingdirect.com.au ING DIRECT Reply Paid 3858 Sydney NSW 2001 Call 1800 100 249 24 hours a day, 7 days a week 12 ING DIRECT is a division of ING Bank (Australia) Limited ABN 24 000 893 292, AFSL 229823 INGD BO00072 02/09