Steps In Implimentation of Water and Sanitation Software Activities

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MINISTRY OF WATER AND ENVIRONMENT DIRECTORATE OF WATER DEVELOPMENT Steps In Implimentation of Water and Sanitation Software Activities A Guide to District Local Governments July 2012

Contents FOREWORD...3 LIST OF ACRONYMS...4 1. INTRODUCTION...5 2. STEPS IN COMMUNITY MOBILIZATION...6 2.1 GENERAL PLANNING AND ADVOCACY PHASE...6 Step 1: Advocacy/Planning Meeting for District Council...6 Step 2: Advocacy /Planning Meeting for Sub County...6 Step 3: Meeting for the Sub County Sectoral Committee (responsible for water)...7 2.2 PRE- CONSTRUCTION MOBILIZATION AND TRAINING PHASE...8 Step 4: Sensitization Meeting for selected communities...8 Step 5: Training of Water and Sanitation Committee (WSC) on their roles...8 Step 6: Conducting Sanitation Baseline and Follow up Surveys...9 Step 7: Assessing Community Response Towards Fulfilling Critical Requirements...9 2.3. CONSTRUCTION PHASE...10 Step 8: Planning and Mobilization of Communities to Participate in Construction Activities...10 Step 9: Training of the WSC, and Caretakers in Preventive Maintenance...11 Step 10: Commissioning of Water Sources...11 2.4 POST CONSTRUCTION PHASE...12 Step 11: Continuous Follow up/mobilization for O&M, Behavior Change and Environmental Issues...12 Step 12: Continuous replacement and retraining of WSC that disintegrate...12 2

Foreword The Government of Uganda is committed towards sound management and sustainable utilization of water resources for the present and future generation. Achieving the above calls for adequate community participation, in the development and management of water facilities. In Uganda today, the O&M of rural water facilities is largely based on the Community Based Maintenance System (CBMS), which emphasises community participation in the development, and management of water facilities. Within CBMS, the responsibility for maintenance and undertaking minor repairs of water facilities was handled over to the beneficiary communities. On the other hand District Local Governments undertake capacity building initiatives, carry out major repairs and continuously monitor and support communities for sustainable operation and maintenance of water facilities. In a bid to streamline the above roles, Steps in Implementation of Water and Sanitation Software Activities were developed in 2007, to assist districts on the critical steps to be followed while planning and undertaking community mobilization activities. During the process of utilizing the guide a number of issues emerged which have led to its revision in 2012. These include the high cost of software implementation; duplication of software activities and the failure of districts to implement a number of activities stipulated. The revised software steps have taken stock of the aforementioned issues and this has resulted into the reduction of the critical software steps from 19 to 12. The revised steps are presented under four broad categories as follows:- General Planning and Advocacy (Step 1 to 3) Pre- Construction Phase (Step 4 7) Construction Phase (Step 8-10) Post Construction Phase (Step 11-12) The software steps 2012 have been developed through a participatory process that involved a number of stakeholders including District Local Governments, Non Governmental Organizations, Ministry staff and Technical Support Unit Staff. Let me take this opportunity to thank all those who have contributed to the revision of this guideline. Hon. Maria Mutagamba MINISTER OF WATER AND ENVIRONMENT 3

List of Acronyms ADWO CBO CWO DHI DWD DWO LC MoU NGO O&M TSU WATSAN WSC Assistant District Water Officer Community Based Organization County Water Officer District Health Inspector Directorate of Water Development District Water Officer Local Council Memorandum of Understanding Non Governmental Organization Operation and Maintenance Technical Support Unit Water and Sanitation Water and Sanitation Committee 4

1. Introduction The review of Steps in Implementation of Water and Sanitation Software activities has been undertaken to address concerns regarding the efficiency and effectiveness of implementing software activities by District Local Governments. This document is intended to guide Districts on the critical software steps to be followed in the planning, provision and follow-up of water sector programs. For purposes of clarity the steps are presented under the four broad phases as follows:- Planning and advocacy phase (steps 1 to 3); Pre-construction phase (steps 4 to 7); Construction phase (steps 8 to 10); Post construction phase (steps 11 to 12). Each phase is divided into a series of steps, which are outlined below. Indicative costs are given for each step. These costs are not prescriptive but are a guide to the district. The district water and sanitation sector schedules,2010/11 specify that up to 8% of the total water sector conditional grant can be spent on software activities set out in this document. The conditional grant comprises of two budget lines: (i) development and (ii) recurrent, and several other sub-budget lines. The software phases are to be budgeted and accounted for under the conditional grant as follows: 5

Software Phase (steps) General planning and advocacy phase ( Steps 1 to 3) Pre-Construction Mobilization and Training Phase (Steps 4 to 7) Construction phase (Steps 8 to 10) Post Construction phase (steps 11 to 12) Conditional grant component General planning and advocacy Software activities for pre-construction and construction phases Post construction support Conditional Grant budget line and sub-budget line Budget Line: Recurrent Sub-budget line: District water supply - Recurrent Non wage Budget line: Development Sub-budget line: District Rural water supply. Budget line: Recurrent Sub budget line: District Water Supply Recurrent Non wage. The software phases of general planning and advocacy and post construction support are recurrent budget items. The two software phases of preconstruction mobilization and training and construction have been grouped together as one component in the conditional grant and are development budget items. 6

2. Steps in community mobilization. 2.1 General Planning and Advocacy phase Step 1: Advocacy/Planning Meeting for District Council. Purpose of the meeting is to review the water and sanitation situation in the district and agree on the priorities, and the way forward. Content of the meeting should include among other things the water supply/sanitation coverage, operation and maintenance, critical requirements, criteria for allocation of water facilities, sector policies and guidelines, gender, environment issues related to Water Supply and Water Sector grant (indicative allocation to sub-counties). Participants should include the Councilors, District executive, Head of line department, Members of Parliament and representatives of donors and NGOs operating in the districts. Facilitators should be the district staff with back up support from TSU/DWD representatives. Duration of the meeting should be one day (6 hrs). Scheduling of the meeting should be in the first and second quarter every year. Output O&M strategies agreed, and priorities harmonized Cost of the meeting should not exceed Ushs. 2,409,500/= as per the breakdown below: Break tea and lunch for 50 participants 50 persons X 20,000/= 1,000,000/= Sitting allowance 50 Persons x 13,000/= 650,000/= Stationary lump sum 50,000/= Transport refund for Councilors 30 Councilors x 20,000/= 600,000/= Fuel for coordinating the workshop 30 litres diesel x 3,650/= 109,500/= Total 2,409,500/= 7

Step 2: Advocacy /Planning Meeting for Sub County Purpose of the meeting is to discuss the water and sanitation situation in the sub-counties; communication of WATSAN facilities allocated to the Sub County; Solicit applications for water services from communities; Agree on priorities and the way forward. Content of the meeting should include among other things the water supply/coverage, how to apply for water sources to be developed, criteria for allocation of water sources, operation and maintenance strategies, functionality status, sanitation and hygiene status, critical requirements, gender, environmental issues related to water supply, water sector grant allocation (indicative). The DWO Should report on achievement of past financial year and share plans for subsequent financial year. Communication of the date of receipt of application which is March every year should be made. Participants should include LCIII executive, councilors, technical and administrative staff, NGO/CBO representatives and opinion leaders. Output; Agreed actions to improve on the water & Sanitation situation and prioritize areas of intervention. Facilitators should be district/county staff and /or NGO contracted/ operating in that area. Duration of the meeting is one day. Scheduling of the meeting should be in the first and second quarter every year. Cost of the meeting should not exceed Ushs, 914,500/= as per the breakdown below: 8

Lunch for 30 participants 30 Persons x 5,000/= 150,000/= Safari Day allowance for district staff (DWO + 2 4 persons x 12,000/= 48,000/= ADWOs + CWO) Fuel of DWO+ADWOs 30 litres of diesel x 3,650/= 109,500/= Transport allowance for CWO 1 CWO X 20,000/= 20,000/= Transport allowance for 15 councilors x 20,000/= councilors 300,000/= Safari Day Allowance for 15 councilors x 11,000/= councilors 165,000/= Out of pocket for extension staff 6 ext. staff x 12,000/= 72,000/= Stationary Lump sum 50,000/= 914,500/= Step 3: Meeting for the Sub County Sectoral Committee (responsible for water) Purpose of the meeting is to short list communities for provision of water and to forward list of shortlisted communities to the Sub County for approval. Content of the meeting should include screening of applications and agreeing on the communities to be served. Participants should be members of the sectoral committee and sub-county extension workers and/or contracted NGO/CBO and county water officer. Duration of the meeting should be at least one day (6hrs). Scheduling of the meeting is first and second quarter every year. Cost of the meeting should not exceed Ushs 316,000/= as per the break down below:- Safari Day Allowance 10 persons x 11,000/= 110,000/= Transport 10 Persons x 20,000/= 200,000/= Stationary Lump sum 6,000/= Total 316,000/= 9

2.2 Pre- Construction Mobilization and Training Phase. Step 4: Sensitization Meeting for selected communities. Purpose of the meeting is to give feedback on the application and agree on actions to fulfill the critical requirements. Content of the meeting should include; Situational analysis of water and sanitation status, technology options, hygiene and sanitation, O&M promotion, land acquisition, community contribution to capital cost, hygiene promotion, signing the MOU, formation of a WSC, Preliminary Selection of sites and actions to fulfill the critical requirements. Participants in the meeting should include; LC1 committee, community, and NGO/CBO operating in that community. Facilitators of the meeting are extension staff and NGO/CBO. Duration of the meeting is half a day. Scheduling of the Meeting should be in the second quarter of every year Output; formed WUC and way foward for an action plan on critical requirements Cost of the meeting should not exceed Ushs 54,000/= per new water facility Day out allowance for 2 ext staff 2 x 12,000/= 24,000/= Transport allowance for ext.staff 2 x 10,000/= 20,000/= Stationary Lump sum/= 10,000/= Total 54,000/= 10

Step 5: Training of Water and Sanitation Committee (WSC) on their roles. Purpose is to train the WSC on their roles Content as detailed in the Water sector extension Workers Handbook (Vol.1) Participants in the training should be members of the WSC and LCI executive. Facilitators should be sub-county extension workers and/or NGO/CBO contracted. Duration of the training should be one day. Scheduling of the training should be in the second and third quarter Output; trained WSC Cost of the training should not exceed Ushs. 129,000/= per Water source Day out allowance for ext. staff 2 x 12,000/= 24,000/= Transport for ext. staff 2 x 10,000/= 20,000/= Lunch for participants 15 x 5,000/= 75,000/= Stationary Lump sum 10,000/= Total 129,000/= Step 6: Conducting Sanitation Baseline and Follow up - Surveys Purpose is determining the actual sanitation and hygiene status of beneficiary households before and after community interventions Content of the surveys /exercise should include; physical existence of basic sanitation facilities like (Latrines, refuse disposal, drying racks) and evidence of good hygiene practices (Hand washing and safe water chain). Survey team will include sub-county extension staff and/ or NGO/CBO contracted with the support of WSC and LC1 members. Duration of the baseline survey and follow up survey should not exceed 3 days. Scheduling of the baseline survey should be in the second quarter and while for the follow up survey should be in the third quarter. 11

Output: Report on sanitation coverage quality. Cost of the survey should not exceed Ushs 304,000/= as per the breakdown below:- Day out allowance for 2 ext. staff 2 x 6 days x 12,000/= 144,000/= Transport for ext staff 2 x 6 days x 10,000/= 120,000/= Stationary Lump sum 40,000/= Total 304,000/= Step 7: Assessing Community Response Towards Fulfilling Critical Requirements. Purpose of the field verification is to assess community trends in fulfilling the critical requirements and discussion of results. This provides an opportunity for continuous mobilization of communities to fulfill the critical requirements and agree on definite sites Content of verification should include all the critical requirements. Verification team should include; extension workers, WSC members, opinion leaders, LC1s and NGO/CBO operating in that place. This exercise should be wound up with a meeting to agree on a way forward Duration should not exceed 3 days. Scheduling of such a verification exercise should be in the second and third quarter Cost of the activity should not exceed 142,000/= as per the breakdown below Day out allowance for ext. staff visiting 2 x 3 days x 12,000/= 72,000/= Transport allowance to ext staff 2 x 3 days x 10,000/= 60,000/= Stationary Lumpsum 10,000/= Total 142,000/= 12

2.3. Construction Phase Step 8: Planning and Mobilization of Communities to Participate in Construction Activities. Purpose is to involve communities in the construction activities. Content of this step will involve all parties understanding their roles and responsibilities during the construction phase and, agree on what to expect. Community to receive and interact with the contractor or consultant Responsible team should be ADWO Mob/CDO/DHI together with the sub-county extension workers and/ or NGO/CBO contracted. Duration of the mobilization should be one month before construction commences Scheduling; Activity should be conducted in the third and fourth quarter Date for taking over site, start of construction, end of construction and hand over of site/facility will be as per the contract. Other specifics like dumping and site clearance will have to be made clear and agreed upon in the first meeting between the District, Sub County, community and contractor. Cost of mobilization depends on the technology option and the averages for one month is Ushs. 239,500/= as per the breakdown below: Allowances to Extension workers 2 x 2 x 12,000/= 48,000/= Transport/ Fuel 20,000/= 20,000/= Allowances to sub county chief 1 x 12,000/= 12,000/= Transport/Fuel 20,000/= 20,000/= Allowances to District Officials (ADWO/CWO) 2 x 12,000/= 24,000/= Driver 6,000/= 6,000/= Fuel 30 ltrs x 3650/= 109,500/= Total 239,500/= 13

Step 9: Training of the WSC, and Caretakers in Preventive Maintenance. Purpose is to equip the water source caretakers with basic skills in preventive maintenance and record keeping. Content depends on technology: - Preventive maintenance e.g greasing, tightening bolts etc (hand pumps) - Clearing the drainage channel and protecting the catchment area (springs and gravity schemes) - Detecting leakages of pipes (gravity flow scheme) Trainer should be an extension worker, hand pump mechanic or contractors during construction/installation, extension workers and ADWOs Scheduling: Training should be conducted in the third and fourth quarter Duration depends on the technology option but should not exceed one day Output: Trained WSC and Care takers Cost: Should not exceed 88,000 per water source as indicated in the breakdown below Day out allowance for ext. staff/trainers 2 x 2 x 12,000/= 48,000/= Transport Allowance for ext. staff 2 x 2 x 10,000/= 40,000/= Total 88,000/= Step 10 Commissioning of Water Sources Purpose is handing over the water facility to the community to ensure ownership. Content should include emphasis of O&M/community management aspects and sanitation improvement. Participants will include; district and sub-county official, 14

community members, WSC and local politicians and opinion leaders. Scheduling : this activity be held in the fourth and first quarter Output: commissioned water facilities Cost of mobilization should not exceed Ushs 267,000/= as per the breakdown below: Day out allowance for 2 subcounty staff Day allowance to sub county chief Transport Allowance for subcounty staff Transport allowance to s/ chief Day out allowance for ADWO(mob) 2 persons x 2 days x 12,000/= 48,000/= 1 x 1 x 12,000/= 12,000/= 2 x 2 days x 10,000/= 40,000/= 1 x 1 x 10,000 /= 10,000/= 2 persons x 2 x 12,000/= 48,000/= Fuel for DWO and ADWO 30 litres of diesel x 3,650/= 109,500/= Total 267,500/= 15

2.4 Post Construction Phase Step 11: Continuous Follow up/mobilization for O&M, Behavior Change and Environmental Issues. Purpose; is to maximize the benefits of the installed water and sanitation facilities. Content; should include operation and maintenance of installed facilities as well as the safe water chain, and environmental issues around the facilities. Mobilizers; should be sub-county extension workers and/or NGO/CBO contracted. Scheduling; Throughout the year. Output: Water and sanitation facilities followed up Day out allowance to ext staff (Visiting a community once in a quarter) 2 x 4 x 12,000 /= 96,000/= Transport Allowances 2 x 4 x 10,000 /= 80,000/= Total 176,000/= Step 12: Continuous replacement and retraining of WSC that disintegrate. Purpose is to ensure that all water points have functional/active WSC at all times. Content should be as detailed in the Water Sector Extension Workers handbook (Vol.1) Target atleast 10% of non functional WSC to be reactivated Facilitators of the training should be sub-county extension workers and/or NGO/CBO contracted. Duration should be one day. Scheduling; this activity should take place in the first and second quarter Cost for the training should not exceed Ushs.44,000/= as per the breakdown below: Allowances to ext staff 2 x 1 x 12,000 /= 24,000/= Transport allowances 2 x 1 x 10,000 /= 20,000/= Total 44,000/= 16